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CAREERS, ALUMNI, AND THE
COLLEGE VALUE PROPOSITION
SHEILA J CURRAN, CURRAN CONSULTING GROUP,
SEPTEMBER 12 2018
WISR BOSTON HIGHER EDUCATION LEADERSHIP SUMMIT
• Consultant to colleges and universities, focused on enhancing their value
proposition
• Former executive director, Duke Career Center, and director, Brown
University Career Services
• Many years of partnership with alumni and development offices
• Nationally-recognized author and contributor to careers stories. Former
columnist for BusinessWeek
• Coauthor: Smart Moves for Liberal Arts Grads: Finding a Path toYour Perfect
Career
scurran@curranconsultinggroup.com
SHEILA CURRAN, CURRAN CONSULTING GROUP
WISR Boston Higher Education Leadership Summit 20182
GOALS
UNDERSTAND:
• Current state of higher education
• Your institution’s value proposition
• Actions Alumni Relations and Careers can take to impact graduate outcomes and
institutional success
WISR Boston Higher Education Leadership Summit 2018
3
VALUE?
COST?
4 WISR Boston Higher Education Leadership Summit 2018
THE BIG ROI QUESTION
56%
54%
53%
50%
39%
52%
52%
56%
0% 10% 20% 30% 40% 50% 60%
18-34
35-49
50-64
65+
% WHO SAY COLLEGE IS WORTH THE COST
AGEGROUPS
Was college worth the cost?
Opinions of
four different age groups in 2013 and 2017
2017 2013
30%
The drop in
perceived value
among young
people over a 5-
year period
Source: NBC News/WSJ Poll, Aug 2017, CNBC poll June 2013
WISR Boston Higher Education Leadership Summit 2018
5
CURRAN CONSULTING GROUP: COLLEGEVALUE STUDY
• 946 private colleges and universities
• All US states
• 15 different data points:
• College demographics
• College data
• Student outcomes
• Focus on student outcomes and what college factors influence
them
WISR Boston Higher Education Leadership Summit 2018
6
DATA SURPRISES
• Just over half (56%) of students graduate within six years from the college where
they start their studies
• A third don’t even return for second year
• Two thirds are paying back their loans on time
• The more poor students are enrolled, the more likely the school is to have poor
retention and graduation rates
• The bottom quartile of colleges have less than $5,000 in the bank per student
WISR Boston Higher Education Leadership Summit 20187
THE TROUBLE WITH (FOR?) COLLEGES
• They cost too much
• They have a dwindling supply of applicants
• Student expectations have increased
COLLEGES CAN NO LONGER AFFORD TO IGNORE THE MARKETPLACE
THAT MEANS PAYING ATTENTION TO THEIRVALUE PROPOSITION
WISR Boston Higher Education Leadership Summit 2018
8
DISCUSSION
• What is a value proposition?
• Why should you care about this data, as a higher education professional?
• Why should you care about this data, as an individual/tax payer?
WISR Boston Higher Education Leadership Summit 2018
9
GIVING STUDENTS WHAT THEY WANT: RULE OF 66%
• What students want:
• Graduate from college
• Have pathway to a better life
• Have desired salary and lifestyle and ability to repay accumulated debt
• Data that points to success
• Six-year graduation rate
• Percentage of graduates making more than a high-school grad
• Percentage of graduates repaying principal on loans on time
• 10-year out surveys
WISR Boston Higher Education Leadership Summit 201810
REALITIES IN 946 PRIVATE US COLLEGES
# Schools meeting standard:
66% of grads make more than HS grad
# Schools meeting standard:
66% graduate within 6 years
# Schools meeting standard:
66% of grads paying back loans on time
509 (53%) 284 (30%) 475 (49%)
Source: Curran Consulting Group 2017, 2014/15 data
Only 219 out of 946 (23%) Private colleges and universities meet all three standards
WISR Boston Higher Education Leadership Summit 201811
OBSERVATIONS
• To what extent are the challenges recognized?
• How are colleges addressing the problems identified in the study?
• What is the current business model?
WISR Boston Higher Education Leadership Summit 2018
12
THE VALUE BUSINESS MODEL
Get through college
and graduate
Find the right kind of
work in the right
location at the right
salary
Stay engaged,
recommend institution,
& encourage
matriculation
Data Points:
• First-year retention
• Four-year graduation
• Six-year graduation
Data Points:
• 1st destination outcomes
• Actual salary
• Salary compared to HS grad
• Loan repayment
Data Points:
• 5-year out and 10-year out surveys
• Comparison to Gallup data
• Alumni engagement metrics
• Alumni giving metrics
WISR Boston Higher Education Leadership Summit 2018
13
DISCUSSION
• What do you think of the value model?
• What are the implications for Careers? Alumni Relations?
WISR Boston Higher Education Leadership Summit 2018
14
WHAT CONTRIBUTES TO EXCELLENT CAREER
OUTCOMES?
Successful
Career
Outcomes
Relevant
knowledge
Experience
Skills &
Abilities
Personal
characteristics
Connections
Access to
Opportunity
Job Search
Strategy
Career
Center
Family
Experiential
Education
Classroom
Alumni
WISR Boston Higher Education Leadership Summit 201815
DISCUSSION
• How can Careers and Alumni Relations more effectively work
together to enhance graduate outcomes and long-term success?
• Systems
• Data
• Initiatives
• Attitudes
• Marketing
WISR Boston Higher Education Leadership Summit 2018
16
WHAT IS HOLDING US BACK?
How will this session
inform your work?
WISR Boston Higher Education Leadership Summit 2018
17

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Boston Higher Ed Leadership Summit [Presentation] - Sheila Curran: Careers, Alumni, and the College Value Proposition_September 2018

  • 1. CAREERS, ALUMNI, AND THE COLLEGE VALUE PROPOSITION SHEILA J CURRAN, CURRAN CONSULTING GROUP, SEPTEMBER 12 2018 WISR BOSTON HIGHER EDUCATION LEADERSHIP SUMMIT
  • 2. • Consultant to colleges and universities, focused on enhancing their value proposition • Former executive director, Duke Career Center, and director, Brown University Career Services • Many years of partnership with alumni and development offices • Nationally-recognized author and contributor to careers stories. Former columnist for BusinessWeek • Coauthor: Smart Moves for Liberal Arts Grads: Finding a Path toYour Perfect Career scurran@curranconsultinggroup.com SHEILA CURRAN, CURRAN CONSULTING GROUP WISR Boston Higher Education Leadership Summit 20182
  • 3. GOALS UNDERSTAND: • Current state of higher education • Your institution’s value proposition • Actions Alumni Relations and Careers can take to impact graduate outcomes and institutional success WISR Boston Higher Education Leadership Summit 2018 3
  • 4. VALUE? COST? 4 WISR Boston Higher Education Leadership Summit 2018
  • 5. THE BIG ROI QUESTION 56% 54% 53% 50% 39% 52% 52% 56% 0% 10% 20% 30% 40% 50% 60% 18-34 35-49 50-64 65+ % WHO SAY COLLEGE IS WORTH THE COST AGEGROUPS Was college worth the cost? Opinions of four different age groups in 2013 and 2017 2017 2013 30% The drop in perceived value among young people over a 5- year period Source: NBC News/WSJ Poll, Aug 2017, CNBC poll June 2013 WISR Boston Higher Education Leadership Summit 2018 5
  • 6. CURRAN CONSULTING GROUP: COLLEGEVALUE STUDY • 946 private colleges and universities • All US states • 15 different data points: • College demographics • College data • Student outcomes • Focus on student outcomes and what college factors influence them WISR Boston Higher Education Leadership Summit 2018 6
  • 7. DATA SURPRISES • Just over half (56%) of students graduate within six years from the college where they start their studies • A third don’t even return for second year • Two thirds are paying back their loans on time • The more poor students are enrolled, the more likely the school is to have poor retention and graduation rates • The bottom quartile of colleges have less than $5,000 in the bank per student WISR Boston Higher Education Leadership Summit 20187
  • 8. THE TROUBLE WITH (FOR?) COLLEGES • They cost too much • They have a dwindling supply of applicants • Student expectations have increased COLLEGES CAN NO LONGER AFFORD TO IGNORE THE MARKETPLACE THAT MEANS PAYING ATTENTION TO THEIRVALUE PROPOSITION WISR Boston Higher Education Leadership Summit 2018 8
  • 9. DISCUSSION • What is a value proposition? • Why should you care about this data, as a higher education professional? • Why should you care about this data, as an individual/tax payer? WISR Boston Higher Education Leadership Summit 2018 9
  • 10. GIVING STUDENTS WHAT THEY WANT: RULE OF 66% • What students want: • Graduate from college • Have pathway to a better life • Have desired salary and lifestyle and ability to repay accumulated debt • Data that points to success • Six-year graduation rate • Percentage of graduates making more than a high-school grad • Percentage of graduates repaying principal on loans on time • 10-year out surveys WISR Boston Higher Education Leadership Summit 201810
  • 11. REALITIES IN 946 PRIVATE US COLLEGES # Schools meeting standard: 66% of grads make more than HS grad # Schools meeting standard: 66% graduate within 6 years # Schools meeting standard: 66% of grads paying back loans on time 509 (53%) 284 (30%) 475 (49%) Source: Curran Consulting Group 2017, 2014/15 data Only 219 out of 946 (23%) Private colleges and universities meet all three standards WISR Boston Higher Education Leadership Summit 201811
  • 12. OBSERVATIONS • To what extent are the challenges recognized? • How are colleges addressing the problems identified in the study? • What is the current business model? WISR Boston Higher Education Leadership Summit 2018 12
  • 13. THE VALUE BUSINESS MODEL Get through college and graduate Find the right kind of work in the right location at the right salary Stay engaged, recommend institution, & encourage matriculation Data Points: • First-year retention • Four-year graduation • Six-year graduation Data Points: • 1st destination outcomes • Actual salary • Salary compared to HS grad • Loan repayment Data Points: • 5-year out and 10-year out surveys • Comparison to Gallup data • Alumni engagement metrics • Alumni giving metrics WISR Boston Higher Education Leadership Summit 2018 13
  • 14. DISCUSSION • What do you think of the value model? • What are the implications for Careers? Alumni Relations? WISR Boston Higher Education Leadership Summit 2018 14
  • 15. WHAT CONTRIBUTES TO EXCELLENT CAREER OUTCOMES? Successful Career Outcomes Relevant knowledge Experience Skills & Abilities Personal characteristics Connections Access to Opportunity Job Search Strategy Career Center Family Experiential Education Classroom Alumni WISR Boston Higher Education Leadership Summit 201815
  • 16. DISCUSSION • How can Careers and Alumni Relations more effectively work together to enhance graduate outcomes and long-term success? • Systems • Data • Initiatives • Attitudes • Marketing WISR Boston Higher Education Leadership Summit 2018 16
  • 17. WHAT IS HOLDING US BACK? How will this session inform your work? WISR Boston Higher Education Leadership Summit 2018 17