Bond University is a private, independent university located on the Gold Coast of Queensland, Australia with a mix of international and domestic students across four faculties. The document discusses Bond's use of Web 2.0 technologies like blogs, social networks, RSS, and wikis for teaching, learning, research, knowledge management and communication. It outlines an upcoming Enterprise Content Management System project to incorporate 2.0 features into Bond's website, intranet and document management including blogs, wikis, RSS, social bookmarking and simple content creation and editing. The key takeaways are to build on existing community activities, use plain language, focus on people over technology, and avoid rigid controls that discourage participation.

2. Bond University – Case study Enterprise 2.0 Executive Forum Peta Hopkins Enterprise Content Management System Project Manager #E2EF

3. Quick Facts about Bond Private, independent, not-for-profit University Mix of international and domestic students 2 broad categories of staff Academic General 4 faculties + foundation college + English language institute Campus is located on Gold Coast, Qld. Postgraduate office in Sydney MBA program in Japan

4. Web 2.0 at Bond TECHNOLOGIES Blogs Social networks RSS Wikis & other collaborative spaces Social citations Widgets TRENDS Self selecting Ad hoc Organic & innovative TOWARDS Teaching Learning Research Knowledge Management Communication

5. What’s on the horizon? ECMS Project Content management system for website, intranet and enterprise-wide document management 2.0 features planned Blogs Wikis RSS – consumption and publishing Commenting Feedback Simple content creation and editing Social bookmarking button

6. Take aways Build on what your community is already doing Use plain English – not geek speak Focus on people, not the technology Rigid controls discourage participation and serendipity