 FACIAL EXPRESSIONS
 HEAD MOTION
 OCULOSIS OR EYE MOVEMENT
 HAND MOVEMENT
 LEG MOVEMENT
 GESTURE
 POSTURE OR STANCE
 HAPTICS
Facial expressions can convey a great deal of nonverbal information.
Think for a moment about how much a person is able to convey with just a
facial expression.
 A smile can indicate approval or happiness while a frown can signal
disapproval or unhappiness.
 In some cases, our facial expressions may reveal our true feelings about a
particular situation.
 While you may say that you are feeling fine, the look on your face may tell
people otherwise.
Emotions Expressed Through Facial Expressions
 Happiness
 Sadness
 Anger
 Surprise
 Disgust
 Fear
 Confusion
 Excitement
 Desire
 The eyes are the "windows to the soul" since they are capable of revealing a
great deal about what a person if feeling or thinking.
 Eye movement is a natural process while communicating with anyone.
 Some common things you may note is whether people are making direct eye
contact or averting their gaze, how much they are blinking, or if their pupils
are dilated.
.
o When a person looks directly into your eyes when having a conversion, it
indicates that they are interested and paying attention.
o However, prolonged eye contact can feel threatening.
o On the other hand, breaking eye contact and frequently looking away may
indicate that the person is distracted, uncomfortable, or trying to conceal his
or her real feelings.
 Blinking is natural, but you should also pay attention to whether a person is
blinking too much or too little.
 People often blink more rapidly when they are feeling distressed or
uncomfortable.
 Infrequent blinking may indicate that a person is intentionally trying to
control his or her eye movements.
 The mouth and lips can convey a great deal of nonverbal information.For
example, chewing on the bottom lip may indicate that the individual is
experiencing worry, fear, or insecurity.
 Covering the mouth may be an effort to be polite if the person is yawning or
coughing, but it may also be an attempt to cover up a frown of disapproval.
 Smiling is perhaps one of the greatest body language signals, but smiles can
also be interpreted in many ways. A smile may be genuine, or it may be used to
express false happiness, sarcasm, or even cynicism.
.
Pursed lips
Pursed lips might be an indicator of distaste, disapproval, or distrust.
Lip biting
People sometimes bite their lips when theyareworried, anxious, or stressed.
Covering the mouth
When people want to hidean emotional reaction, theymight cover theirmouths in order to avoid displaying a
smile or smirk.
Turned up or down
Slight changesin the mouthcan also besubtle indicators of what a person is feeling. When the mouthis
slightly turnedup, it mightmean that the person is feeling happyor optimistic. On the other hand,a slightly
downturned mouthcan be an indicator of sadness, disapproval, or even an outright grimace.
The arms and legs can also be useful in conveying nonverbal information.
Crossing the arms can indicate defensiveness.
Crossing legs away from another person may indicate dislike or discomfort
with that individual.
Other subtle signals such as expanding the arms widely may be an attempt
to seem larger or more commanding while keeping the arms close to the
body may be an effort to minimize oneself or withdraw from attention.
ARMS AND LEGS
 Gesturescanbesomeofthemostdirectandobviousbodylanguagesignals.
 Waving,pointing,and usingthefingerstoindicatenumericalamountsare all
very commonandeasytounderstandgestures.
 Somegesturesmay becultural,however,sogivinga thumbs-upor a peace
signmighthavea completelydifferentmeaningthanitmightintheUnited
States.
.
How we hold our bodies can also serve as an important part of body language.
The term posture refers to how we hold our bodies as well as the overall physical form of an
individual.
Posture can convey a wealth of information about how a person is feeling as well as hints
about personality characteristics, such as whether a person is confident, open, or
submissive.
Sitting up straight, for example, may indicate that a person is focused and paying attention
to what's going on. Sitting with the body hunched forward, on the other hand, can imply
that the person is bored or indifferent.
.
 A clenched fistcan indicate angeror solidarity.
 A thumbs up and thumbs down are often used as gestures of approval and disapproval.
 The "Okay" gesture, made by touching together the thumb and index finger in a circle
while extending the other three fingers can be used to mean okay. In some parts of Europe,
however, the same signal is used to imply you arenothing. In some South American
countries, the symbol is actually a vulgar gesture.
 The V sign, created by lifting the index and middle finger and separating them to create a
V-shape, means peace or victory in some countries. In the United Kingdom and Australia,
the symbol takes on an offensive meaning when the back of the hand is facing outward.
Cont….
 Shoulder Shrug: I don’t know.
 Puffed Chest: Pride or Achievement
 Sucked Stomach:I am not asfat as I look.
 Finger Crossing:Protection
 Nose Tapping: Mind Your Own Business
 Thumbs up:Victory, Best luck
 Rubbing Palms Together :Positive Expectations
 Palm in Palm: Authority
 Hand Gripping Wrist:Frustration
 Hands Clenched Together: Confident
 Steepling Hands: Request,Frustrated
 Thumb and Finger Rub: Under Stress
Cont…
 HandsinPocket:Aggression
 HandsonHips:Aggressiveor AchieverStance
 MouthGuard:SuppressingDeceitfulWords,TellingLie
 NoseTouching: Listenerdoubtingspeaker’swords,disguisingownwords
 EyeRub:AvoidingEyeContact
 Finger inMouth:NeedsReassurance,MakingDecisions
 ChinStroking:Making a Decision
HAPTICS
 Hapticsisanyform ofinteractioninvolvingtouch.
 Itcan mean:Hapticcommunication,themeansbywhichpeopleandother
animalscommunicateviatouching.
 Hapticperception,theprocessofrecognizingobjectsthroughtouch.
 Hapticsmay bean accidentalcontactofone’sbodywithanother.Oritmay
alsobeintentionalor deliberate.
 Deliberatetouchmaybeoffourtypes;functional,social,genialor passionate.
PROXEMICS
The termproxemicsreferstothe distancebetween people astheyinteract.Justasbodymovements and
facialexpressionscancommunicatea greatdeal ofnonverbalinformation,so canthis physicalspace
between individuals.
Proximicsshowsintensityofrelationshipbetweentwopeople.
On thebasisof thistherearefourtypesofspace;Intimate,Personal,SocialandPublic.
Intimate:0to18’’
Personal:1.5to4.5feet
Social:5to12feet
Public:12to25 ormore
.
Distance - 6 to 18 inches
This level of physical distance often indicates a closer relationship orgreater
comfort between individuals. It often occurs during intimate contact such as
hugging, whispering, or touching.
Distance - 1.5 to 4 feet
Physical distance at this level usually occurs between people who arefamily
members or closefriends. Thecloser the peoplecan comfortably stand while
interacting canbe an indicator of the intimacy of the relationship.
. Distance - 4 to 12 feet
This level ofphysical distance is often used with individuals whoareacquaintances. With someone you know fairlywell,
such as aco-worker you see several times a week, you might feel morecomfortable interacting at a closer distance. In cases
where you donot know the other person well, such as apostal delivery driver you only see once amonth, a distance of10 to
12 feet may feel morecomfortable.
 Distance(12 to 25 feet)
Physical distance at this level is often used in public speaking situations. Talking in front of a class full of students or giving a
presentation atwork aregoodexamples ofsuch situations.
It is also important tonote that the level ofpersonal distance that individuals need tofeel comfortable can varyfrom culture
toculture. One oft-cited example is the difference between people fromLatin cultures andthose from North America. People
from Latin countries tend tofeel morecomfortable standing closer toone another as they interact while those from North
America need more personal distance.
THANK
YOU

E ffective use of body language

  • 6.
     FACIAL EXPRESSIONS HEAD MOTION  OCULOSIS OR EYE MOVEMENT  HAND MOVEMENT  LEG MOVEMENT  GESTURE  POSTURE OR STANCE  HAPTICS
  • 8.
    Facial expressions canconvey a great deal of nonverbal information. Think for a moment about how much a person is able to convey with just a facial expression.  A smile can indicate approval or happiness while a frown can signal disapproval or unhappiness.  In some cases, our facial expressions may reveal our true feelings about a particular situation.  While you may say that you are feeling fine, the look on your face may tell people otherwise.
  • 9.
    Emotions Expressed ThroughFacial Expressions  Happiness  Sadness  Anger  Surprise  Disgust  Fear  Confusion  Excitement  Desire
  • 10.
     The eyesare the "windows to the soul" since they are capable of revealing a great deal about what a person if feeling or thinking.  Eye movement is a natural process while communicating with anyone.  Some common things you may note is whether people are making direct eye contact or averting their gaze, how much they are blinking, or if their pupils are dilated.
  • 11.
    . o When aperson looks directly into your eyes when having a conversion, it indicates that they are interested and paying attention. o However, prolonged eye contact can feel threatening. o On the other hand, breaking eye contact and frequently looking away may indicate that the person is distracted, uncomfortable, or trying to conceal his or her real feelings.
  • 12.
     Blinking isnatural, but you should also pay attention to whether a person is blinking too much or too little.  People often blink more rapidly when they are feeling distressed or uncomfortable.  Infrequent blinking may indicate that a person is intentionally trying to control his or her eye movements.
  • 15.
     The mouthand lips can convey a great deal of nonverbal information.For example, chewing on the bottom lip may indicate that the individual is experiencing worry, fear, or insecurity.  Covering the mouth may be an effort to be polite if the person is yawning or coughing, but it may also be an attempt to cover up a frown of disapproval.  Smiling is perhaps one of the greatest body language signals, but smiles can also be interpreted in many ways. A smile may be genuine, or it may be used to express false happiness, sarcasm, or even cynicism.
  • 16.
    . Pursed lips Pursed lipsmight be an indicator of distaste, disapproval, or distrust. Lip biting People sometimes bite their lips when theyareworried, anxious, or stressed. Covering the mouth When people want to hidean emotional reaction, theymight cover theirmouths in order to avoid displaying a smile or smirk. Turned up or down Slight changesin the mouthcan also besubtle indicators of what a person is feeling. When the mouthis slightly turnedup, it mightmean that the person is feeling happyor optimistic. On the other hand,a slightly downturned mouthcan be an indicator of sadness, disapproval, or even an outright grimace.
  • 17.
    The arms andlegs can also be useful in conveying nonverbal information. Crossing the arms can indicate defensiveness. Crossing legs away from another person may indicate dislike or discomfort with that individual. Other subtle signals such as expanding the arms widely may be an attempt to seem larger or more commanding while keeping the arms close to the body may be an effort to minimize oneself or withdraw from attention. ARMS AND LEGS
  • 19.
     Gesturescanbesomeofthemostdirectandobviousbodylanguagesignals.  Waving,pointing,andusingthefingerstoindicatenumericalamountsare all very commonandeasytounderstandgestures.  Somegesturesmay becultural,however,sogivinga thumbs-upor a peace signmighthavea completelydifferentmeaningthanitmightintheUnited States.
  • 20.
    . How we holdour bodies can also serve as an important part of body language. The term posture refers to how we hold our bodies as well as the overall physical form of an individual. Posture can convey a wealth of information about how a person is feeling as well as hints about personality characteristics, such as whether a person is confident, open, or submissive. Sitting up straight, for example, may indicate that a person is focused and paying attention to what's going on. Sitting with the body hunched forward, on the other hand, can imply that the person is bored or indifferent.
  • 21.
    .  A clenchedfistcan indicate angeror solidarity.  A thumbs up and thumbs down are often used as gestures of approval and disapproval.  The "Okay" gesture, made by touching together the thumb and index finger in a circle while extending the other three fingers can be used to mean okay. In some parts of Europe, however, the same signal is used to imply you arenothing. In some South American countries, the symbol is actually a vulgar gesture.  The V sign, created by lifting the index and middle finger and separating them to create a V-shape, means peace or victory in some countries. In the United Kingdom and Australia, the symbol takes on an offensive meaning when the back of the hand is facing outward.
  • 22.
    Cont….  Shoulder Shrug:I don’t know.  Puffed Chest: Pride or Achievement  Sucked Stomach:I am not asfat as I look.  Finger Crossing:Protection  Nose Tapping: Mind Your Own Business  Thumbs up:Victory, Best luck  Rubbing Palms Together :Positive Expectations  Palm in Palm: Authority  Hand Gripping Wrist:Frustration  Hands Clenched Together: Confident  Steepling Hands: Request,Frustrated  Thumb and Finger Rub: Under Stress
  • 23.
    Cont…  HandsinPocket:Aggression  HandsonHips:AggressiveorAchieverStance  MouthGuard:SuppressingDeceitfulWords,TellingLie  NoseTouching: Listenerdoubtingspeaker’swords,disguisingownwords  EyeRub:AvoidingEyeContact  Finger inMouth:NeedsReassurance,MakingDecisions  ChinStroking:Making a Decision
  • 26.
    HAPTICS  Hapticsisanyform ofinteractioninvolvingtouch. Itcan mean:Hapticcommunication,themeansbywhichpeopleandother animalscommunicateviatouching.  Hapticperception,theprocessofrecognizingobjectsthroughtouch.  Hapticsmay bean accidentalcontactofone’sbodywithanother.Oritmay alsobeintentionalor deliberate.  Deliberatetouchmaybeoffourtypes;functional,social,genialor passionate.
  • 33.
    PROXEMICS The termproxemicsreferstothe distancebetweenpeople astheyinteract.Justasbodymovements and facialexpressionscancommunicatea greatdeal ofnonverbalinformation,so canthis physicalspace between individuals. Proximicsshowsintensityofrelationshipbetweentwopeople. On thebasisof thistherearefourtypesofspace;Intimate,Personal,SocialandPublic. Intimate:0to18’’ Personal:1.5to4.5feet Social:5to12feet Public:12to25 ormore
  • 34.
    . Distance - 6to 18 inches This level of physical distance often indicates a closer relationship orgreater comfort between individuals. It often occurs during intimate contact such as hugging, whispering, or touching. Distance - 1.5 to 4 feet Physical distance at this level usually occurs between people who arefamily members or closefriends. Thecloser the peoplecan comfortably stand while interacting canbe an indicator of the intimacy of the relationship.
  • 35.
    . Distance -4 to 12 feet This level ofphysical distance is often used with individuals whoareacquaintances. With someone you know fairlywell, such as aco-worker you see several times a week, you might feel morecomfortable interacting at a closer distance. In cases where you donot know the other person well, such as apostal delivery driver you only see once amonth, a distance of10 to 12 feet may feel morecomfortable.  Distance(12 to 25 feet) Physical distance at this level is often used in public speaking situations. Talking in front of a class full of students or giving a presentation atwork aregoodexamples ofsuch situations. It is also important tonote that the level ofpersonal distance that individuals need tofeel comfortable can varyfrom culture toculture. One oft-cited example is the difference between people fromLatin cultures andthose from North America. People from Latin countries tend tofeel morecomfortable standing closer toone another as they interact while those from North America need more personal distance.
  • 37.