Benzoic acid is a colorless crystalline solid that occurs naturally in many plants. It can be produced commercially through the partial oxidation of toluene or synthesized in the laboratory through various methods like the hydrolysis of benzonitrile. Its main use is in the production of phenol, and it is also used to make plasticizers and in some medicinal ointments. Benzoic acid is metabolized in the body and excreted as hippuric acid in urine. Reactions can occur on the aromatic ring or carboxyl group, with electrophilic aromatic substitutions favoring the meta position.