© 2011 Ingage, Inc. All rights reserved. Not for distribution without attribution.
Unleash Your Passions at Work
Improving profitability by aligning leaders, teams and talent
to emotionally engage with their work.
and possibility!
V!
Passion at work
2
The power of passion at work
3
“The good-to-great companies
focused on those activities that
ignited their passions. The idea
here is not to stimulate passion
but to discover what makes
you passionate.”
—Jim Collins, Good to Great
4
Presentation topics
5
Why you should bring your passions to work?
Business case  personal case
How to emotionally engage with your work
Extending your emotions to your teams
Your role as leaders
17%
55%
28%
Engaged
Disengaged
Actively Disengaged
Source: Gallup, 2009
Engaged
Working with
passion and feel a
connection to their
company
Disengaged
Putting in time, but
not energy or
passion
Actively disengaged
Acting out their
unhappiness and
undermining what
their engaged
coworkers
accomplish
State of engagement in the U.S.
Estimated
to cost
$300
billion per
year
Lower engagement drains
productivity and innovation
Financial and social
costs of attrition
Increased health care and
sick days off
Eventually, dark clouds cause rain
Disengaged culture weakens
brand and talent AQ
increase in return on investment
change from
actively disengaged
to engaged
+5%
10,000 employees; $60,000 average
fully loaded annual salary; 35% return
Engaging the actively disengaged
change from
disengaged to
engaged
+5%
increase in return on investment
Engaging the disengaged
10,000 employees; $60,000 average
fully loaded annual salary; 65% return
The cost of attrition
Increase
in attrition
$45 M
$22.5 M
$7.5 M
Margin impacts
to replace
10,000 employees; $60,000 average fully
loaded annual salary; 125% cost to replace
Source: HRPS
Companies whose employees were
apathetic reduced profit margin
Companies whose employees were
engaged and found meaning in their
work increased profit margin
The cost of apathy
Source: Towers Perrin
Why do you work so hard?
12
Those who retire with the most money win! (?)
What do you want your legacy to be?
13
A core of steel
14
15% (4,500) – 2 minutes
50% (12,750) – within a month
50% (6,375) – paralysis, mental
retardation, loss of faculties
30,000cases per year
Reflections
15
We aren’t cats
2 mm: 1 in 50
Make friends with your past!
Whatever you do…
The Passion Dividend:
From Wall Street to your passive investors
16
“You know why kids love athletes?”
Three principles on engaging your colleagues:
1. Give your team a noble purpose that draws on their passions
2. Look out for your team’s best interests (know them as people!)
3. Be honest
General Colin Powell
Former
F Ch Chairman Joint Chiefs of Staff
` Fo Secretary of State
From the front lines…
A topical example
18
“Why did you give two Stanford
grad students $25 million?”
Much larger impact
19
“Be the change you want
to see in the world.”
—Mohandas Ghandi
Some sound financial advice…
20
“Never do what you don’t
enjoy.
Doing so is like saving
sex for your old age.
Not a very good idea.”
—Warren Buffet, Chairman
Berkshire Hathaway
Benefit #1: Upend ‘work/life balance’
21
Is balance possible?
It’s all life!
Does this metaphor apply?
You should enjoy your work!
Not “balance” PRIORITY
Benefit #2: Define “success”
22
Benefit #3: What we all want (yes?)
23
Being Happy?
1.  Don’t equate happiness
with money
2.  Exercise regularly
3.  Have sex (preferably with
someone you love)
4.  Seek work that engages your
skills, look to enjoy your job
5.  Sleep
Dresdner Kleinwort Wasserstein Global Equity Strategy Group, June
17, 2004
How to emotionally engage with your work
24
Five questions:
1. What is my mission/purpose (“iki gai”)?
2. What are my passions?
3. At what can I be the best
(and love to do)?
4. Does my work fit my priorities?
5. Are my dreams being supported
by my work?
Personal Balance
Sheet
Passion Pyramid Priority Matrix
Engagement drivers: your why and how
Passion/Purpose Proficiencies Priorities
Personal Balance Sheet:
Leverage your strengths, retire your dreams
26
Assets Liabilities
Talents
Great at and love doing Deficient at/Dislike
Values
Allow me to excel Hold me back/Dislike
Experiences
I want to draw on Still want to have (dream)
Founders Stock
Short Term
Long Term
Ping others	
  
Is this
what your
customers
need?
Pyramid: What is my impassioned purpose?
Dislikes
What will my legacy be?
Purpose/
personal mission
Why have I loved…? Meta-passions
What have I loved…? Releases
Education/
Career Life
What at
11/12? Inspirations
Releases: What have I loved?
28
Education/
Career Life
What at
11/12? Inspirations
Marketers who
“suck the air out of
the room”
My Parents
Ursula Burns
Reading
School
success
Another new
town &
school
Being close to
family – no one
else to play
with
Using my brain-
marketing strategy/
language
HBS – small groups, shared
purpose
Living/working overseas
Great team at work
Developing people
CP – career success,
recognition, close teams
High school-speech team,
close friends, working
together
Clorox –”class”, worked
together
Cooking/
entertaining
Learning new
languages/
cultures
Travel
Talking on the phone
Being w/friends
Family
Meta-passions: Why I have loved?
29
Being great at something and being
recognized for it
Working in a group that is focused and fired
up about something
Highly social: talking, networking, coaching,
debating
Using my brain
Being with people I love: family, friends, work
Purpose/personal mission: legacy
30
Great Mom
– provided
security
Stayed married
Great friend
Great boss & co-worker
Made a difference in the
lives of many
Purpose driver: What are my purposes/passions?
Education/Career Life What at 11/12? Inspirations
What will my legacy be?
Purpose/
personal mission
Why have I loved…? Meta-passions
What have I
loved…?
Releases
Great Mom-
provided security
Stayed married
Great friend
Great boss & co-worker
Made a difference
Being great at something and being recognized for it
Working in a group that is focused and fired up
about something
Highly social: talking, networking, coaching, debating
Using my brain
Being with people I love: family, friends, work
Marketers who
“suck the air out of
the room”
My Parents
Ursula Burns
Reading
School success
Another new
town & school
Being close to
family – no one
else to play with
Cooking/
entertaining
Learning new
languages/
cultures
Travel
Talking on the phone
Being w/friends
Family
Using my brain- marketing
strategy/language
HBS – small groups, shared
purpose
Living/working overseas
Developing people
CP – career success,
recognition, close teams
High school-speech team, close
friends, working together
Clorox –”class”, worked together
Reflections
32
How to develop group alignment?
33
There are “I”s in teams!
When the “I”s passions and purposes align…
34
Support team
member’s “life work”
Increased innovation and
accountability
Clearer communication Cohesion and trust boosts
Increased happiness Desired retention; reductions
in health care/sick days
Engagement drives profitability, talent and brand
35
Sustainable
talent advantage
Brand
Happier “clients”
Increased productivity
Increased profits
Your role as leader
36
“Some managers are uncomfortable with expressing
emotions about their dreams, but it’s the passion and
emotion that will attract and motivate others.”
—Jim Collins, Built to Last
Recent realizations at Microsoft
37
“Where does the bond come from that creates
common purpose?” he posed.
“I agree that belief in a cause starts with believing
in who you are as an individual. Every individual
is capable of leaving a legacy,” he said.
“That legacy comes from being real at all times.
The only person who can determine relevancy
to yourself is you.”
—Orlando Ayala, Worldwide Sales Manager, Microsoft
What is holding you back?
38
Back to your future…
39

Bma 2011-presentation

  • 1.
    © 2011 Ingage,Inc. All rights reserved. Not for distribution without attribution. Unleash Your Passions at Work Improving profitability by aligning leaders, teams and talent to emotionally engage with their work. and possibility! V!
  • 2.
  • 3.
    The power ofpassion at work 3 “The good-to-great companies focused on those activities that ignited their passions. The idea here is not to stimulate passion but to discover what makes you passionate.” —Jim Collins, Good to Great
  • 4.
  • 5.
    Presentation topics 5 Why youshould bring your passions to work? Business case  personal case How to emotionally engage with your work Extending your emotions to your teams Your role as leaders
  • 6.
    17% 55% 28% Engaged Disengaged Actively Disengaged Source: Gallup,2009 Engaged Working with passion and feel a connection to their company Disengaged Putting in time, but not energy or passion Actively disengaged Acting out their unhappiness and undermining what their engaged coworkers accomplish State of engagement in the U.S. Estimated to cost $300 billion per year
  • 7.
    Lower engagement drains productivityand innovation Financial and social costs of attrition Increased health care and sick days off Eventually, dark clouds cause rain Disengaged culture weakens brand and talent AQ
  • 8.
    increase in returnon investment change from actively disengaged to engaged +5% 10,000 employees; $60,000 average fully loaded annual salary; 35% return Engaging the actively disengaged
  • 9.
    change from disengaged to engaged +5% increasein return on investment Engaging the disengaged 10,000 employees; $60,000 average fully loaded annual salary; 65% return
  • 10.
    The cost ofattrition Increase in attrition $45 M $22.5 M $7.5 M Margin impacts to replace 10,000 employees; $60,000 average fully loaded annual salary; 125% cost to replace Source: HRPS
  • 11.
    Companies whose employeeswere apathetic reduced profit margin Companies whose employees were engaged and found meaning in their work increased profit margin The cost of apathy Source: Towers Perrin
  • 12.
    Why do youwork so hard? 12 Those who retire with the most money win! (?)
  • 13.
    What do youwant your legacy to be? 13
  • 14.
    A core ofsteel 14 15% (4,500) – 2 minutes 50% (12,750) – within a month 50% (6,375) – paralysis, mental retardation, loss of faculties 30,000cases per year
  • 15.
    Reflections 15 We aren’t cats 2mm: 1 in 50 Make friends with your past! Whatever you do…
  • 16.
    The Passion Dividend: FromWall Street to your passive investors 16 “You know why kids love athletes?”
  • 17.
    Three principles onengaging your colleagues: 1. Give your team a noble purpose that draws on their passions 2. Look out for your team’s best interests (know them as people!) 3. Be honest General Colin Powell Former F Ch Chairman Joint Chiefs of Staff ` Fo Secretary of State From the front lines…
  • 18.
    A topical example 18 “Whydid you give two Stanford grad students $25 million?”
  • 19.
    Much larger impact 19 “Bethe change you want to see in the world.” —Mohandas Ghandi
  • 20.
    Some sound financialadvice… 20 “Never do what you don’t enjoy. Doing so is like saving sex for your old age. Not a very good idea.” —Warren Buffet, Chairman Berkshire Hathaway
  • 21.
    Benefit #1: Upend‘work/life balance’ 21 Is balance possible? It’s all life! Does this metaphor apply? You should enjoy your work! Not “balance” PRIORITY
  • 22.
    Benefit #2: Define“success” 22
  • 23.
    Benefit #3: Whatwe all want (yes?) 23 Being Happy? 1.  Don’t equate happiness with money 2.  Exercise regularly 3.  Have sex (preferably with someone you love) 4.  Seek work that engages your skills, look to enjoy your job 5.  Sleep Dresdner Kleinwort Wasserstein Global Equity Strategy Group, June 17, 2004
  • 24.
    How to emotionallyengage with your work 24 Five questions: 1. What is my mission/purpose (“iki gai”)? 2. What are my passions? 3. At what can I be the best (and love to do)? 4. Does my work fit my priorities? 5. Are my dreams being supported by my work?
  • 25.
    Personal Balance Sheet Passion PyramidPriority Matrix Engagement drivers: your why and how Passion/Purpose Proficiencies Priorities
  • 26.
    Personal Balance Sheet: Leverageyour strengths, retire your dreams 26 Assets Liabilities Talents Great at and love doing Deficient at/Dislike Values Allow me to excel Hold me back/Dislike Experiences I want to draw on Still want to have (dream) Founders Stock Short Term Long Term Ping others   Is this what your customers need?
  • 27.
    Pyramid: What ismy impassioned purpose? Dislikes What will my legacy be? Purpose/ personal mission Why have I loved…? Meta-passions What have I loved…? Releases Education/ Career Life What at 11/12? Inspirations
  • 28.
    Releases: What haveI loved? 28 Education/ Career Life What at 11/12? Inspirations Marketers who “suck the air out of the room” My Parents Ursula Burns Reading School success Another new town & school Being close to family – no one else to play with Using my brain- marketing strategy/ language HBS – small groups, shared purpose Living/working overseas Great team at work Developing people CP – career success, recognition, close teams High school-speech team, close friends, working together Clorox –”class”, worked together Cooking/ entertaining Learning new languages/ cultures Travel Talking on the phone Being w/friends Family
  • 29.
    Meta-passions: Why Ihave loved? 29 Being great at something and being recognized for it Working in a group that is focused and fired up about something Highly social: talking, networking, coaching, debating Using my brain Being with people I love: family, friends, work
  • 30.
    Purpose/personal mission: legacy 30 GreatMom – provided security Stayed married Great friend Great boss & co-worker Made a difference in the lives of many
  • 31.
    Purpose driver: Whatare my purposes/passions? Education/Career Life What at 11/12? Inspirations What will my legacy be? Purpose/ personal mission Why have I loved…? Meta-passions What have I loved…? Releases Great Mom- provided security Stayed married Great friend Great boss & co-worker Made a difference Being great at something and being recognized for it Working in a group that is focused and fired up about something Highly social: talking, networking, coaching, debating Using my brain Being with people I love: family, friends, work Marketers who “suck the air out of the room” My Parents Ursula Burns Reading School success Another new town & school Being close to family – no one else to play with Cooking/ entertaining Learning new languages/ cultures Travel Talking on the phone Being w/friends Family Using my brain- marketing strategy/language HBS – small groups, shared purpose Living/working overseas Developing people CP – career success, recognition, close teams High school-speech team, close friends, working together Clorox –”class”, worked together
  • 32.
  • 33.
    How to developgroup alignment? 33 There are “I”s in teams!
  • 34.
    When the “I”spassions and purposes align… 34 Support team member’s “life work” Increased innovation and accountability Clearer communication Cohesion and trust boosts Increased happiness Desired retention; reductions in health care/sick days
  • 35.
    Engagement drives profitability,talent and brand 35 Sustainable talent advantage Brand Happier “clients” Increased productivity Increased profits
  • 36.
    Your role asleader 36 “Some managers are uncomfortable with expressing emotions about their dreams, but it’s the passion and emotion that will attract and motivate others.” —Jim Collins, Built to Last
  • 37.
    Recent realizations atMicrosoft 37 “Where does the bond come from that creates common purpose?” he posed. “I agree that belief in a cause starts with believing in who you are as an individual. Every individual is capable of leaving a legacy,” he said. “That legacy comes from being real at all times. The only person who can determine relevancy to yourself is you.” —Orlando Ayala, Worldwide Sales Manager, Microsoft
  • 38.
    What is holdingyou back? 38
  • 39.
    Back to yourfuture… 39