SlideShare a Scribd company logo
What Millennials Want
in a Pay Plan
Vision: HelpYou Become a
Wealth Multiplier Organization
Transform the way you use
compensation to share value with
employees.
If you do that…
• Quality of talent will improve.
• Employee engagement will expand.
• Performance will be magnified.
• Business growth will be accelerated.
• Shareholder value will increase.
44
Why Talk about Millennial Pay?
 Largest generation in global workforce. (Pew Research)
 Myths abound
 Unique frame of reference
 Limitless potential impact
 Mystery to business leaders
55
Why Talk about Millennial Pay?
66
Roundtable Discussion
Perplexed Business
Leader:
“Our company initiated
a profit sharing bonus
plan and it just
bombed.”
77
Roundtable Discussion
All Knowing Business
Leader:
“What’s the average age
of your people?”
88
Roundtable Discussion
Perplexed Business
Leader:
“Probably between 22
and 31.”
99
Roundtable Discussion
All Knowing Business
Leader:
“That’s your problem.
Those are Millennials—
and Millennials don’t
care about money.”
(Problem solved.)
REALLY?
1111
Millennial Pay Plan as a Marketing Strategy
 Audience
 Do
 Believe
 Know
1212
Identify the Audience
 Persona
 Age group
 Career phase
 Family
 Goals
 Living arrangements
 Millennial type
 Free time
1313
Identify What You Want them to Do
 Role
 Outcomes
 Impact
 Performance
channel
 Unique abilities
 Fit
1414
Identify What They Need to Believe
 What’s possible
 Who benefits
 Why it matters
 Positive outcomes
Simon Sinek: "Start with Why"
1515
Identify What They Need to Know
 Company vision
 Business model &
strategy
 Partnership
 Rewards
 Relevance
1616
Who Are Millennials?
Pew Research Center
analysis of U.S. Census
Bureau data
 1/3 of Workforce
 Ages 18 to 34 in 2015
 24% of the US
population (77 million
individuals)
 The median income:
 Younger Millennials--
$25k
 Older Millennials--
$48k
1717
Who Are Millennials?
2014 Nielsen Research
 21% of Millennials are married
(42% of Boomers married at
same age)
 23% have a Bachelor’s degree or
higher (most educated
generation)
 Most ethnically and racially
diverse generation (19%
Hispanic, 14% African-
American,5% Asian)
 36% of women are mothers
 2 in 3 Millennials are US-born
 38% of Millennials are bilingual
1818
Who Are Millennials?
1919
Millennial Myths
“...studies have started to dispel the myth of the itinerant millennial. Using data from the
U.S. Bureau of Labor Statistics, for example, the website FiveThirtyEight.com has shown
that millennials change jobs less frequently than gen Xers did at the same age.…at least
40 percent of millennials see themselves staying at their current organization for a
minimum of nine years — a much longer period than the 16 months to three years that’s
often reported.“
Millennials Play the Long Game, Strategy+Business,
Jennifer Deal and Alex Levenson
2020
Trend for Job Changes
2121
Myths Translate into Mistakes
 Using myths as an
excuse
 Treating millennials as
a monolithic group
 Resisting change
 Making assumptions
2222
Millennial Career Segments
 Launchers
 Accelerators
 Catalysts
2323
Launchers
 Young professionals at the
start of their careers.
 Just left the university or
are within their first few
years of graduating.
 Yours is their initial or
perhaps second career-
related job.
 Most of them are single.
2424
Accelerators
 Have had some experience
with more than one company
 Are now trying to settle in
with an organization where
they can rise in ability,
recognition, contribution and
influence.
 Most still single but a growing
number are married or have
life partners and are starting
families.
2525
Catalysts
 Entering or are well into
their 30s
 Have gained meaningful
experience and possess
unique abilities.
 Able to affect significant
(positive) change in an
organization
 Companies are competing
for their talents.
 They have leverage and are
in a position to negotiate.
 Many married and have
children.
Brian Chesney, Airbnb
2626
The Emergence of Catalysts
The New Corporate Garage
“…Apple’s inventiveness is no anomaly; it indicates a dramatic shift in the world of innovation.
The revolution spurred by venture capitalists decades ago has created the conditions in
which scale enables big companies to stop shackling innovation and start unleashing it.”
2727
Catalysts Change Growth Trajectory
“…entrepreneurial individuals, or ‘catalysts,’
within big companies are using those companies’
resources, scale, and growing agility to develop
solutions to global challenges in ways that few
others…” (Harvard Business Review, September 2012)
Jony Ive
2828
Attracting Premier Millennial Talent
3 Keys
Define What Talent You Need
Recruit to a Role (not a Position)
Market a Partnership
2929
Know What Talent You Need
Talent & Business Model
Alignment
 Have top performers
working in roles that
maximize their unique
abilities
 Avoid placement in roles
that don’t have a
strategic impact
3030
Talent Assessment
 Define skill “categories” needed to drive
business model
 Identify gaps
 Form recruiting strategy
3131
Recruit to a Role (Not a Position)
 Position: characterized by specific duties you
need someone to carry out.
 Role: defined by outcomes and stewardship.
Positions are filled. Roles are fulfilled.
3232
The Role Principle
Three Components
 Stewardship Expectations
 Recruiting Philosophy
 Pay Philosophy
3333
Key Questions
 What outcomes need to be achieved if
the company’s growth goals are going
to be fulfilled?
 What specific skill sets are needed to
produce those outcomes?
 What value proposition will attract and
retain that kind of talent?
3434
The Millennial Value Proposition:
1.Compelling Future
2.PositiveWork
Environment
3.Opportunities for
Personal and
Professional Growth
4.Financial Rewards
Total Rewards
3535
1. Compelling Future
 I see myself in
the company’s
future.
 I want a “seat at
the table” in
determining
the direction of
the company.
 I like the
direction the
company is
headed.
 I embrace the
company’s
values.
 I believe the
company can
achieve its
growth goals.
3636
2. Positive Work Environment
 I like the nature of the work
I’m doing.
 I am working within my
unique ability.
 My responsibilities have
strategic purpose.
 I like the team of people with
whom I work.
 There are channels and
processes for solving
problems and decision
making.
3737
3. Personal and Professional Development
As a result of my immersion in
the culture and resources of
this organization, my unique
abilities will improve—and I will
experience personal and
professional fulfillment.
3838
4. Financial Rewards
 I have some
control over
how much I
can earn if I
produce.
 I feel a sense of
partnership
with
ownership.
 There is a
philosophy that
guides pay decisions
and I relate to it.
 There is a
mechanism for
sharing value with
those who help
produce it.
3939
Link Company & Employee Goals
Financial “Hierarchy of Needs”
Cash Flow & Living Standard
Risk Protection
Retirement Planning
Value Sharing
Wealth Accumulation
Qualified & Executive
Retirement Plans
Comprehensive, Flexible
Benefits Plan
Short & Long-Term Incentive
Plans
Salary & Bonus
Wealth Multiplier Philosophy
Clear Pay Philosophy
1
2
3
4
5
4040
Hierarchy & Millennial Segments
Launchers
Area Orientation
Cash
Flow/Standard of
Living
• Pay expectations still being
formed
• Modest needs
• Competitive salary and
mentoring
Risk Protection • Basic needs
• Don’t want to pay anything
Retirement • Small or little concern
VS/Wealth
Accumulation
• More concerned about money
for this weekend
• Short-term preferred over
long-term
4141
Hierarchy & Millennial Segments
Accelerators
Area Orientation
Cash
Flow/Standard of
Living
• Context:
• Experience
• Peer Pay
• Life Responsibilities
• College Debt
Risk Protection • Adequacy of coverage—
family focus
• Cost sensitive
Retirement • Growing Focus
VS/Wealth
Accumulation
• Emphasis on increased cash
flow
• Short-term preferred over
long-term
4242
Hierarchy & Millennial Segments
Catalysts
Area Orientation
Cash
Flow/Standard
of Living
• Prefer median of market
pay but with high upside
potential
Risk Protection • Want flexibility and options
• Maximum Control
Retirement • Two areas of focus:
• Retirement accumulation
• Current tax savings
• Deferred compensation
VS/Wealth
Accumulation
• Large area of emphasis
• Focus on long-term
opportunity
• Mirror owner opportunity
4343
Salary
Performance
Incentives
Sales
Incentives
Growth
Incentives
Core Health
& Welfare
Plans
Executive
Benefit
Plans
Qualified
Retirement
Plans
Nonqualified
Retirement
Plans
Salaries
Competitive with market standards?
Tied to strong performance management process (merit)?
Managed within a flexible but effective structure?
Performance Incentives
Tied to productivity gains?
Clear, achievable and meaningful?
Self-financing?
Sales Incentives
Challenging yet achievable?
Reinforcing the right behaviors?
Differentiating your offering?
Growth Incentives
Linked to a compelling future?
Supporting an ownership mentality?
Securing premier talent?
Core Benefits
Responsive to today’s employee marketplace?
Allocating resources where most needed?
Evaluated to eliminate unnecessary expense?
Executive Benefits
Flexible enough to address varying circumstances?
Communicating a unique relationship?
Reducing employee tax expense?
Qualified Retirement Plans
Giving employees an opportunity to optimize retirement values?
Operated with comprehensive fiduciary accountability?
Avoiding conflicts and minimizing expenses?
Nonqualified Retirement Plans
Optimizing tax-deferral opportunities?
Aligning long-term interests of employees with shareholders?
Structured to receive best possible P&L impact?
An Aligned
Millennial
Pay Strategy
4444
$ NewValue $
Margin
Improvement
Sales
Growth
Product Improvements
Cost Improvements
Customer Satisfaction
Productivity Improvements
Quality Employee Retention
My Job
Responsibilities
Value Sharing
Line of Sight
4545
Market a Future that’s Relevant
 Communicate desire for a growth
partnership
 Demonstrate commitment
 To the future business
 To key contributors
 Promote don’t just communicate
 Be consistent
4646
Market a Future that’s Relevant
 Here’s our future
 Here’s how we’re going
to get there
 Here’s the role we
picture for you
 Here’s how we
encourage our people
to grow and contribute
 Here’s our
philosophy about
pay and rewards
 Here are our
specific pay
programs
 Here’s how our
pay programs
could work for
you if we achieve
our plan
4747
Market a Future that’s Relevant
 Build a sense of
partnership
 Demonstrate
commitment
 To the future
business
 To key contributors
 Promote don’t just
communicate
 Be consistent

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What Millennials Want in a Pay Plan

  • 2. Vision: HelpYou Become a Wealth Multiplier Organization Transform the way you use compensation to share value with employees.
  • 3. If you do that… • Quality of talent will improve. • Employee engagement will expand. • Performance will be magnified. • Business growth will be accelerated. • Shareholder value will increase.
  • 4. 44 Why Talk about Millennial Pay?  Largest generation in global workforce. (Pew Research)  Myths abound  Unique frame of reference  Limitless potential impact  Mystery to business leaders
  • 5. 55 Why Talk about Millennial Pay?
  • 6. 66 Roundtable Discussion Perplexed Business Leader: “Our company initiated a profit sharing bonus plan and it just bombed.”
  • 7. 77 Roundtable Discussion All Knowing Business Leader: “What’s the average age of your people?”
  • 9. 99 Roundtable Discussion All Knowing Business Leader: “That’s your problem. Those are Millennials— and Millennials don’t care about money.” (Problem solved.)
  • 11. 1111 Millennial Pay Plan as a Marketing Strategy  Audience  Do  Believe  Know
  • 12. 1212 Identify the Audience  Persona  Age group  Career phase  Family  Goals  Living arrangements  Millennial type  Free time
  • 13. 1313 Identify What You Want them to Do  Role  Outcomes  Impact  Performance channel  Unique abilities  Fit
  • 14. 1414 Identify What They Need to Believe  What’s possible  Who benefits  Why it matters  Positive outcomes Simon Sinek: "Start with Why"
  • 15. 1515 Identify What They Need to Know  Company vision  Business model & strategy  Partnership  Rewards  Relevance
  • 16. 1616 Who Are Millennials? Pew Research Center analysis of U.S. Census Bureau data  1/3 of Workforce  Ages 18 to 34 in 2015  24% of the US population (77 million individuals)  The median income:  Younger Millennials-- $25k  Older Millennials-- $48k
  • 17. 1717 Who Are Millennials? 2014 Nielsen Research  21% of Millennials are married (42% of Boomers married at same age)  23% have a Bachelor’s degree or higher (most educated generation)  Most ethnically and racially diverse generation (19% Hispanic, 14% African- American,5% Asian)  36% of women are mothers  2 in 3 Millennials are US-born  38% of Millennials are bilingual
  • 19. 1919 Millennial Myths “...studies have started to dispel the myth of the itinerant millennial. Using data from the U.S. Bureau of Labor Statistics, for example, the website FiveThirtyEight.com has shown that millennials change jobs less frequently than gen Xers did at the same age.…at least 40 percent of millennials see themselves staying at their current organization for a minimum of nine years — a much longer period than the 16 months to three years that’s often reported.“ Millennials Play the Long Game, Strategy+Business, Jennifer Deal and Alex Levenson
  • 21. 2121 Myths Translate into Mistakes  Using myths as an excuse  Treating millennials as a monolithic group  Resisting change  Making assumptions
  • 22. 2222 Millennial Career Segments  Launchers  Accelerators  Catalysts
  • 23. 2323 Launchers  Young professionals at the start of their careers.  Just left the university or are within their first few years of graduating.  Yours is their initial or perhaps second career- related job.  Most of them are single.
  • 24. 2424 Accelerators  Have had some experience with more than one company  Are now trying to settle in with an organization where they can rise in ability, recognition, contribution and influence.  Most still single but a growing number are married or have life partners and are starting families.
  • 25. 2525 Catalysts  Entering or are well into their 30s  Have gained meaningful experience and possess unique abilities.  Able to affect significant (positive) change in an organization  Companies are competing for their talents.  They have leverage and are in a position to negotiate.  Many married and have children. Brian Chesney, Airbnb
  • 26. 2626 The Emergence of Catalysts The New Corporate Garage “…Apple’s inventiveness is no anomaly; it indicates a dramatic shift in the world of innovation. The revolution spurred by venture capitalists decades ago has created the conditions in which scale enables big companies to stop shackling innovation and start unleashing it.”
  • 27. 2727 Catalysts Change Growth Trajectory “…entrepreneurial individuals, or ‘catalysts,’ within big companies are using those companies’ resources, scale, and growing agility to develop solutions to global challenges in ways that few others…” (Harvard Business Review, September 2012) Jony Ive
  • 28. 2828 Attracting Premier Millennial Talent 3 Keys Define What Talent You Need Recruit to a Role (not a Position) Market a Partnership
  • 29. 2929 Know What Talent You Need Talent & Business Model Alignment  Have top performers working in roles that maximize their unique abilities  Avoid placement in roles that don’t have a strategic impact
  • 30. 3030 Talent Assessment  Define skill “categories” needed to drive business model  Identify gaps  Form recruiting strategy
  • 31. 3131 Recruit to a Role (Not a Position)  Position: characterized by specific duties you need someone to carry out.  Role: defined by outcomes and stewardship. Positions are filled. Roles are fulfilled.
  • 32. 3232 The Role Principle Three Components  Stewardship Expectations  Recruiting Philosophy  Pay Philosophy
  • 33. 3333 Key Questions  What outcomes need to be achieved if the company’s growth goals are going to be fulfilled?  What specific skill sets are needed to produce those outcomes?  What value proposition will attract and retain that kind of talent?
  • 34. 3434 The Millennial Value Proposition: 1.Compelling Future 2.PositiveWork Environment 3.Opportunities for Personal and Professional Growth 4.Financial Rewards Total Rewards
  • 35. 3535 1. Compelling Future  I see myself in the company’s future.  I want a “seat at the table” in determining the direction of the company.  I like the direction the company is headed.  I embrace the company’s values.  I believe the company can achieve its growth goals.
  • 36. 3636 2. Positive Work Environment  I like the nature of the work I’m doing.  I am working within my unique ability.  My responsibilities have strategic purpose.  I like the team of people with whom I work.  There are channels and processes for solving problems and decision making.
  • 37. 3737 3. Personal and Professional Development As a result of my immersion in the culture and resources of this organization, my unique abilities will improve—and I will experience personal and professional fulfillment.
  • 38. 3838 4. Financial Rewards  I have some control over how much I can earn if I produce.  I feel a sense of partnership with ownership.  There is a philosophy that guides pay decisions and I relate to it.  There is a mechanism for sharing value with those who help produce it.
  • 39. 3939 Link Company & Employee Goals Financial “Hierarchy of Needs” Cash Flow & Living Standard Risk Protection Retirement Planning Value Sharing Wealth Accumulation Qualified & Executive Retirement Plans Comprehensive, Flexible Benefits Plan Short & Long-Term Incentive Plans Salary & Bonus Wealth Multiplier Philosophy Clear Pay Philosophy 1 2 3 4 5
  • 40. 4040 Hierarchy & Millennial Segments Launchers Area Orientation Cash Flow/Standard of Living • Pay expectations still being formed • Modest needs • Competitive salary and mentoring Risk Protection • Basic needs • Don’t want to pay anything Retirement • Small or little concern VS/Wealth Accumulation • More concerned about money for this weekend • Short-term preferred over long-term
  • 41. 4141 Hierarchy & Millennial Segments Accelerators Area Orientation Cash Flow/Standard of Living • Context: • Experience • Peer Pay • Life Responsibilities • College Debt Risk Protection • Adequacy of coverage— family focus • Cost sensitive Retirement • Growing Focus VS/Wealth Accumulation • Emphasis on increased cash flow • Short-term preferred over long-term
  • 42. 4242 Hierarchy & Millennial Segments Catalysts Area Orientation Cash Flow/Standard of Living • Prefer median of market pay but with high upside potential Risk Protection • Want flexibility and options • Maximum Control Retirement • Two areas of focus: • Retirement accumulation • Current tax savings • Deferred compensation VS/Wealth Accumulation • Large area of emphasis • Focus on long-term opportunity • Mirror owner opportunity
  • 43. 4343 Salary Performance Incentives Sales Incentives Growth Incentives Core Health & Welfare Plans Executive Benefit Plans Qualified Retirement Plans Nonqualified Retirement Plans Salaries Competitive with market standards? Tied to strong performance management process (merit)? Managed within a flexible but effective structure? Performance Incentives Tied to productivity gains? Clear, achievable and meaningful? Self-financing? Sales Incentives Challenging yet achievable? Reinforcing the right behaviors? Differentiating your offering? Growth Incentives Linked to a compelling future? Supporting an ownership mentality? Securing premier talent? Core Benefits Responsive to today’s employee marketplace? Allocating resources where most needed? Evaluated to eliminate unnecessary expense? Executive Benefits Flexible enough to address varying circumstances? Communicating a unique relationship? Reducing employee tax expense? Qualified Retirement Plans Giving employees an opportunity to optimize retirement values? Operated with comprehensive fiduciary accountability? Avoiding conflicts and minimizing expenses? Nonqualified Retirement Plans Optimizing tax-deferral opportunities? Aligning long-term interests of employees with shareholders? Structured to receive best possible P&L impact? An Aligned Millennial Pay Strategy
  • 44. 4444 $ NewValue $ Margin Improvement Sales Growth Product Improvements Cost Improvements Customer Satisfaction Productivity Improvements Quality Employee Retention My Job Responsibilities Value Sharing Line of Sight
  • 45. 4545 Market a Future that’s Relevant  Communicate desire for a growth partnership  Demonstrate commitment  To the future business  To key contributors  Promote don’t just communicate  Be consistent
  • 46. 4646 Market a Future that’s Relevant  Here’s our future  Here’s how we’re going to get there  Here’s the role we picture for you  Here’s how we encourage our people to grow and contribute  Here’s our philosophy about pay and rewards  Here are our specific pay programs  Here’s how our pay programs could work for you if we achieve our plan
  • 47. 4747 Market a Future that’s Relevant  Build a sense of partnership  Demonstrate commitment  To the future business  To key contributors  Promote don’t just communicate  Be consistent