Presented to National Recreation & Parks Association Directors School, August, 2014

1. NRPA
Directors School
August, 2014
Tom O’Rourke, CPRP
Executive Director
Charleston County Park and Recreation Commission
Charleston, South Carolina
Management
(From a Directors Standpoint)

2. Management
NOT
Leadership

3. Management
Those you work with
Yourself
Your Governing Body and Agency
Your customers/ The Public

4. Those you work with

5. 5 WAYS THAT YOU MANAGE THOSE THAT YOU WORK WITH

6. Your Customers/ The Public

7. 5 WAYS THAT YOU MANAGE THE PEOPLE THAT YOU SERVE.

8. Your Governing Body/Your Agency

9. 5 WAYS THAT YOU MANAGE YOUR AGENCY AND THOSE THAT GOVERN YOU

10. Yourself

11. 5 WAYS THAT YOU MANAGE YOURSELF

12. Management becomes really easy when you have a clear picture of what it is you are managing.
Who you are.
Where are you going.
Why we do what we do!

26. Tom’s Top 10 Management Principals.
1.
Be very clear in your assignments.
2.
Distribute some of the “interesting” work to your subordinates.
3.
Do not take on poorly done work by a subordinate employee. Either replace them or teach them. You have your own job to do.
4.
Don’t take credit – Divert it. Your credit will come by accomplishing agency goals.
5.
Don’t rationalize things that you think are acceptable behavior for you, “The Director,” that are not acceptable for the staff.
6.
Do not spend time on issues that do not support agency goals.
7.
Network with your Management Team.
8.
Confront poor employees.
9.
Recognize and praise good work.
10.
Don’t focus on Mistakes, but on what can be learned from making mistakes.

27. FINAL THOUGHTS

Every person is different. You may have to manage people differently but you should manage your agency in a consistent fashion.. .

Don't ignore problems -- identify and resolve.

Question past practices.

Identify and implement efficiencies.

Thoroughly research all sides of issues.

Make decisions -- don't waver.

28. THE END