The document discusses building a world-class technical training program that blends eLearning with hands-on training. It introduces the training team and their experience. It advocates for a blended learning approach using an LMS, discussion boards, web conferencing. It discusses taking advantage of resources like SharePoint for courseware development. The benefits are said to include accountability, consistency, and preparing students for hands-on training. It outlines using the ADDIE model to design the program and create value by linking learning to business strategy. Support is requested to fully realize the benefits of the blended technical training program.