Big Bazaar is a large chain of hypermarkets in India owned by Future Retail that offers a wide range of products across various categories. It has over 200 stores across India and employs a strategy of providing low prices on a large selection of goods through an everyday low pricing model. Big Bazaar utilizes various promotional schemes, loyalty programs, and a supply chain management system to efficiently source and provide products to customers. While it performs well in many areas, the summary identifies opportunities for Big Bazaar to improve customer experience during busy periods, increase awareness of its loyalty programs, and better link inventory to promotional activities.
Purpose of this case is to understand retailing and retail formats, understanding the business model of retail market- #Big Bazar, and learning.
Explanation of porter's five force model- It talks about the 5 forces that is by the business. 1. Industry competitors talks about rivalry among existing firms in the market
2. Potential entrants means threat from new business that may come to existence in future.
3. Buyers- bargaining power of buyers increase when there are many substitutes available in the market but if there is only one seller or industry then the industry becomes powerful in pricing the product.
4. Threats of substitute product or services is another force to the industry that may increase the competition in the market.
5. Bargaining power of supplier means for example, if there are many suppliers of raw materials to the industry the the bargaining power of supplier will decrease and industry may have many choices to purchase their materials from suppliers and vice versa.
Purpose of this case is to understand retailing and retail formats, understanding the business model of retail market- #Big Bazar, and learning.
Explanation of porter's five force model- It talks about the 5 forces that is by the business. 1. Industry competitors talks about rivalry among existing firms in the market
2. Potential entrants means threat from new business that may come to existence in future.
3. Buyers- bargaining power of buyers increase when there are many substitutes available in the market but if there is only one seller or industry then the industry becomes powerful in pricing the product.
4. Threats of substitute product or services is another force to the industry that may increase the competition in the market.
5. Bargaining power of supplier means for example, if there are many suppliers of raw materials to the industry the the bargaining power of supplier will decrease and industry may have many choices to purchase their materials from suppliers and vice versa.
DMart is a chain of hypermarket and supermarkets in India founded by Radhakishan Damani in the year 2002. As of 2018, it has 154 stores spread across Maharashtra, Andhra Pradesh, Telangana, Gujarat, Madhya Pradesh, Chhattisgarh, Rajasthan, National Capital Region, Tamil Nadu, Karnataka and Punjab.
DMart is promoted by Avenue Supermarts Ltd. (ASL). The company has its headquarters in Mumbai.
DMart is a chain of hypermarket and supermarkets in India founded by Radhakishan Damani in the year 2002. As of 2018, it has 154 stores spread across Maharashtra, Andhra Pradesh, Telangana, Gujarat, Madhya Pradesh, Chhattisgarh, Rajasthan, National Capital Region, Tamil Nadu, Karnataka and Punjab.
DMart is promoted by Avenue Supermarts Ltd. (ASL). The company has its headquarters in Mumbai.
In this report, we've explored every facet of our poultry and feed business, from the initial business concept to how it was really carried out. The primary subjects include a study of the existing situation, goals, a marketing strategy, a marketing program, an implementation plan, a performance assessment and monitoring system, financial data, and a backup plan. By carefully examining these topics, we discover a lot about our business. We will be able to make this company's development a reality with the help of the knowledge and information we have amassed. Our poultry and feed Ltd business is expected to have a successful start-up.
Retail Image refers to how a retailer is perceived by customers and others.To succeed, a retailer must communicate a distinctive, clear, and consistent image.
Channel institutions retailing
What is Retailing?
Functions of Retailers
How do Customers Decide on a Retailer?
Kinds of Retailers
Retailing Scene - Global
The Indian Retail Scene
Organized Retail - Features
FDI in Retail in India
Trade / Retail Format
Retail Strategy
Product Differentiation
Retail Performance Measures
Franchising
Benefits to Franchisee
Retailing on the Internet
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
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As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
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Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
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Discover the innovative and creative projects that highlight my journey throu...dylandmeas
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Putting the SPARK into Virtual Training.pptxCynthia Clay
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Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
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Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
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Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
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LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
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In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Improving profitability for small businessBen Wann
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2. Outline
Introduction
Retail Landscape in India
Challenges faced by Modern Retail
Big Bazaar
Retailing Strategy of Big Bazaar
Service
SKU’S, Types of Products Maintained and Visual Merchandising
Design, Layout, Size & Location of Stores
Pricing
Promotional Schemes/Offers
Relationship Management Programs
Supply Chain Management
Improvement Areas & Recommendations
3. Introduction
Retail Landscape in India
• Highest number of retail outlets, 13
million, in the world, still dominated
by the unorganized segment, with
only 8% of the market being
organized
• India’s retail industry is forecasted to
touch $738 billion mark by 2016-17,
while growing at a CAGR of around
15%
• Organized retail growing at a
tremendous pace, major reason
being the shift in customer
preferences
• Huge potential for modern trade
players
Challenges Faced by Modern Retail
• Lack of Retail Space
• Price of Real Estate is high, affecting
profitability of the retail outlets
• Shortage of Trained Manpower
• Leads to high cost in training the staff
• High Turnover further aggravates the
issue
• Lack of Cold Storage and Supply
Chain Issues
• 40% of the fruits & vegetables get ruined
while in transit
• Regulatory Environment of India
• Stringent and strict government policies
to be followed and a lot of licenses
required to do the business
4. Big Bazaar
Chain of hypermarket in India which offers
a wide range of merchandize
Includes fashion and apparels, food
products, general merchandise, electronics
and books etc.
Vision: To deliver Everything, Everywhere,
Every time to Every Indian Consumer in the
most profitable manner
Mission:
Efficient, cost - conscious and committed to
quality in whatever we do
Ensure that our positive attitude, sincerity,
humility and united determination shall be
the driving force to make us successful
We remain trendsetters in evolving delivery
formats, creating retail realty, making
consumption affordable for all customer
segments – for classes and for masses
Current format of Store includes Big Bazaar,
Food Bazaar, Furniture & Electronic Bazaar
Store Area Around 40000+ sq. feet
SKUs 80000+
Location Standalone / Part of a Mall
Employees per store 150-300
Pricing Strategy High Low Pricing
Loyalty Schemes Profit Club
6. Service
Big Bazaar’s service quality can be measured through the following five dimensions:
Tangibles: What can be experienced from personnel, physical facilities and environment of the
retail stores
Big Bazaar scores perfectly on this with properly dressed, easily approachable staff & a reasonably large
store area equipped with modern equipments & properly displayed products
Reliability: Staff delivering the expected or promised service dependably and accurately
Here also it performs well by performing operations at designated time, changing & keeping correct
records of customers & not stacking any expired products
Responsiveness: Willingness of the company to help its customers in providing them with a
good quality and fast service
Big Bazaar offers time to time schemes depending on the customer requirements, to generate enough
demand for its products
Competence: Assurance of employees’ ability to convey trust and confidence through company
and product knowledge
All the staff selected is given proper 13 day induction and training program & also given information
about company’s business & other relevant information
Empathy: Demonstrated by providing a caring, individualized service performance for customers
Over 200 trained staff in Sahara Mall store willing to help customers whenever they need
7. SKU’S, Types of Products Maintained & Visual
Merchandising
Big Bazaar (Sahara Mall) offers 100,000 SKUs of
merchandize in a wide range of categories led
by fashion and food product
Apart from selling National Brands, Big Bazaar
also sells around 50 private labels, which
generate an additional 10% margin
Some of the private labels are
Fashion & Apparel: John Miller, Bare Denims
FMCG: Tasty Treat, Fresh & pure etc.
Consumer Durables & Electronics: Sensei, Koryo
Visual Merchandising decisions are taken by
internal staff
Decisions are based on the share of cell of a
particular brand in that particular category
Brand with highest selling product in a category
is displayed at extreme left and moving right with
decreasing sales
In case of a new product launch, special
promotional displays like standees are used to
highlight the product
40%
30%
30%
Food &
Groceries
Fashion &
Apparels
Electronics &
Other Items
SKU break up (revenue contribution)
8. Design, Layout, Size & Location of Stores
Planogram type design, providing ample
space for customers to walk and see the
products on display
Stores are normally ‘U shaped’ and well
planned & designed.
Stores designed like a convenience store
giving street shopping experience
Different departments in store which display
similar kind of products
In store boards/written displays highlighting
the price of products & helping in
determining product’s location
Store size is around 45,000 sq ft. (Sahara
Mall) square feet providing ample space to
stock large number of SKU’s
Also allows customers to walk across the
store for search of products
Located in high traffic area
9. Pricing
Big Bazaar is known as the “Indian Wal-Mart”, because they also use Every Day Low Pricing
(EDLP) strategy, with a promise to save on a basket of goods.
Their pricing strategy is as follows:
Pricing decisions for all the products are taken at the Corporate Office. For only some
special products like groceries, store manager’s decision is also taken into account
• Provides Lowest available price without coupon clipping,
waiting for discount promotions or comparison shoppingValue Pricing
• Charges different rates for a given good or service
depending on the day, month, and so on.
• E.g. Wednesday Bazaar, Sabse Sasta din etc.
Time Pricing
• Difference in rate based on peak and non-peak hours
of a particular day of shopping
Differential Time
Pricing
• Selling combo-packs at discounts
• E.g. 3 Good Day family packs at Rs 60 (Price/pack =
Rs 22)
Bundling
10. Promotional Schemes
Below mentioned are promotional schemes employed by Big Bazaar:
Wednesday Bazaar
Sabse Sasta Din
Great Exchange Offer
Maha Bachat
11. Relationship Management Programs
Big Bazaar uses loyalty schemes for customer retention:
Profit Club
Pay Rs. 10,000 upfront & shop for Rs. 1000 every month for an year
Profit Club Rs. 5000 card was also launched with Rs. 5000 paid upfront & shopping for
Rs. 400 per month for 15 months
PAYBACK
Big Bazaar has also tied up with PAYBACK, largest successful multi-partner loyalty
program
With PAYBACK, customers can shop, save and get rewarded
T24 Program
Provides customers with dual advantage all 24 hours of the day—”Shop More, Talk
More”
Big Bazaar has tied up with Tata Teleservices Ltd. and rolled out its T24 program
through which customers will be rewarded with free talk-time for every purchase at
Big Bazaar stores
12. Supply Chain Management
Big Bazaar uses following processes to make its supply chain effective:
Safety Stock
Minimum inventory of 9 days so that there does not arise the stock out situation
MEQ Purchase System
Purchase order directly placed with the supplier when quantity of a product falls
below a minimum level
Automated Replenishment Systems (ARS)
Automatic Replenishment System generates purchase order automatically when
quantity falls below minimum level
Bi-Weekly Replenishment
Local vendors replenish inventory twice a week after receiving purchase order
Dedicated Distributors
Big Bazaar gets its orders fulfilled from 15-20 local distributors (for Sahara Mall)
which cater specifically to the modern trade channel members, offering them deep
discounts
13. Improvement Areas & Recommendations
Increase Awareness of Loyalty Programs
•Big bazaar makes use of a 3rd party loyalty program i.e. Payback in addition to its own. The Payback
system has high awareness but this is not true for the internal loyalty program
•Even the employee’s push customers towards opting for the Payback rather than big bazaar’s own
loyalty program
•Need to balance internal & external loyalty programs
Crowd Management
•Poor Crowd Management during high discounts period
•Long queues at billing counter
•Need to introduce multiple billing options for store billing during high discount periods
Improve Customer Experience
•Credit Card Agents running after customers inside the store, which disturbs customers
•Have dedicated kiosks for these
Prevent Stock outs after promotional schemes
•Stock outs observed immediately after promotional schemes
•Need to link inventory replenishment model with promotional schemes rather than just historical
sales data