The food and grocery retail industry in India is rapidly evolving. Organized retailers use modern technologies like computerized billing, supply chain management systems, and customer relationship management. They offer clean stores with well-stocked items, variety, and parking. In contrast, unorganized retailers have unevenly placed goods, less variety, hire family members, and in some cases use child labor. The organized retail sector is growing at 30% annually but still only makes up 2% of the total food and grocery retail market in India, with unorganized retailers dominating at 98%.