- Houssein Daoud is a highly motivated sales and retail management professional seeking a new challenging position.
- He has over 15 years of experience in senior management roles with luxury brands like Dolce & Gabbana, Burberry, and Carolina Herrera in the UAE and Saudi Arabia.
- His experiences include responsibilities like driving sales, implementing marketing strategies, managing store operations, and developing high-performing teams.
Aldeeu Presentara Un Portal Para Profesionales EspanolesCext
La Asociación de Licenciados y Doctores Españoles en EE.UU. (ALDEEU) presentará un portal para profesionales españoles en su II Congreso Internacional. El objetivo fundamental de los congresos que organiza ALDEEU es constituirse en foros intercontinentales adecuados para la discusión y el debate, y debatir sobre temas de interés para los profesores universitarios, los profesionales y los estudiantes de postgrado españoles o interesados en la cultura española.
Aldeeu Presentara Un Portal Para Profesionales EspanolesCext
La Asociación de Licenciados y Doctores Españoles en EE.UU. (ALDEEU) presentará un portal para profesionales españoles en su II Congreso Internacional. El objetivo fundamental de los congresos que organiza ALDEEU es constituirse en foros intercontinentales adecuados para la discusión y el debate, y debatir sobre temas de interés para los profesores universitarios, los profesionales y los estudiantes de postgrado españoles o interesados en la cultura española.
Diseña un cuadro de mando para tu plan de marketing digitalMando Liussi
Hemos alcanzado a ver como la Aldea Global es una realidad continua. La marca junto con los activos de una empresa ya no solo es impactada localmente, no hay fronteras y una solución regional puede ser un desastre de índole internacional. Para poder gestionar adecuadamente un concepto, marca, producto de consumo mundial es preciso contar con un Cuadro de mando digital que nos permita entender y reacccionar a nuevas variables, con nuevos tiempos y dando nuevas respuestas localizadas.
MÓDULO I: Crear una estrategia que fomente la homogenización de su Identidad Digital Corporativa
- Metas realistas que integran Web 2.0, SoLoMo / LoCo, Digital Signage
- Departamentos involucrados
- Factores base: Marca, Empresa, dirección, RRHH
Casos de decisiones desastrosas y mal solucionadas:
Nikon (EEUU – Japon)
United Airlines (EEUU)
Zara y los Bloggers (España)
MÓDULO II: Controlar y medir con un Cuadro de Mando para preservar la Identidad Digital Corporativa Recursos: Plan de acción y calendarización
- ¿Qué informes solicitar y cómo integrarlos en el cuadro de mando?
- Integración de mercados/ Unidades de negocio: actitudes y tabúes a tener en cuenta
-Gestionar el rol del enlace entre DBUs o Nexer
Casos de éxito
KLM -Holanda
Gallina Blanca
Barrabes
MÓDULO III: Monitorizar resultados y planes para implementar
- Cómo identificar las relaciones causa-efecto entre los diferentes indicadores
- Insights on the fly
- Reporte de Monitorización
- Reacción ante el cambio de nuestra huella digital
- Desarrollo de planes de reacción para afrontar las “malditas 72h” de una crisis
Casos de éxito después del desastre
Bodyform-Uk
Domino´s Pizza USA
Obama, las elecciones y la Cueva -USA
Soluciones para cubrir el ciclo completo de venta y puesta en marcha de productos y servicios en toda organización, permitiendo ejecutar y dar seguimiento a las campañas de mercadeo, la generación de oportunidades, la conquista de ventas, una adecuada y muy necesaria relación con los clientes y hasta la gestión de incidencias en sus productos o servicios.
Starting a Property Management Business: A Step by Step GuideAppFolio
Are you wondering if a property management career is right for you? We’ve put together this step-by-step guide to becoming a property manager to answer your basic questions.
1. HOUSSEIN DAOUD
Dubai. UAE Email:housseindaoud@hotmail.com
Mobile: +971.501881036
CAREER OBJECTIVE
A highly motivated sales professional with an impressive track record in retail
management, sales, marketing and business development, seeking a challenging
position with a dynamic organization to contribute accrued skills in achieving
organizational objectives and charting a mutually beneficial growth path.
SKILLS
Strategic Sales, Marketing, Store Management, Business Development, Retail
Management.
Market Research, Competitor Analysis, Customer Service, Client Relationship,
Management Reporting.
Customer Relations, Negotiations, Target Setting & Achievement.
Team Management, Coordination & Development, Training & Recruitment,
Performance Review, Motivating.
Analytical Skills, comfortable to work under pressure, Communication &
Interpersonal Skills.
Computer skills-MS Office Application & Internet Usage.
PROFESSIONALEXPERIENCE
Senior Boutique Manager – DOLCE GABBANA
Key Responsibilities as Senior Boutique Manager (TDM AREA – LEVEL KIDS -
BURJUMAN)
2. HOUSSEIN DAOUD
Dubai. UAE Email:housseindaoud@hotmail.com
Mobile: +971.501881036
Drive Traffic to store & improves profitability by creating operational in-store
action plans to increase customer acquisition , retention , satisfaction , Cross sell
& upsell sales and service .
Implement marketing strategies & action plan given by brand marketing
manager to improve the brand’s performance .
Team Development plans to be worked on consistently .
Monitors team performance and the store KPI’s.
Store Manager September 2013 – March 2015
Burberry ( Dubai Mall kids & Bloomingdales )
Burberry:
It’s a luxury brand with a distinctive British sensibility , strong international recognition
and differentiating brand values that resonate across a multi-generations . it was
founded in1856.
Key Responsibilities as Store Manager for Burberry:
Leading a high performing customer facing and service oriented team.
Leverage the Customer Relationship Management (CRM) and the Customer
Value Management (CVM) to support the Customer’s loyalty for the store and
the brand simultaneously.
Drive the digital agenda and ensure employees are engaged with new digital
initiatives.
Ensure that employees have sound product knowledge and are aware of the
company policies and procedures.
Drive the store productivity and profitability by following the highest standards
of customer service , Visual merchandising , health &safety , and Rivo Program ,
Shop Manager January 2010- August 2013
Chalhoub Group, Abu Dhabi, UAE
3. HOUSSEIN DAOUD
Dubai. UAE Email:housseindaoud@hotmail.com
Mobile: +971.501881036
The company is the leading retail organization in the Middle East, with the most famous
luxury brands and thousands of employees and stores in the Middle East, Africa, and
Central Europe.
Designation Chronology:
Apr”2011-August 2013 : Shop Manager for “CAROLINA HERRERA – Abu Dhabi”
Jun”2010”-March”2011” : Shop Manager for “Michael Kors & Villebrequin &
Katakeet Shops – Abu Dhabi”
Jan”2010”-June”2010 : Shop Supervisor for “GEOX SHOP-Dubai”
Key Responsibilities as Shop Supervisor & Shop Manager (Jan”2010”-August 2013)
Establishing, Communicating store goals and results to employees, staffing the
store, assigning workload, actively supporting employees growth, uploading
cooperative polices to motivate employees thereby increasing efficiency.
Directing sales assistants in managing the store and assisting in the overall
administration of the store to enhance revenues and profitability. Delivering the
best service to customers as per the organizational standards.
Facilitating a pleasant and hassle free experience for every customer, resolving
customer complaints effectively within specified time frames, ensuring customer
feedback is actively solicited, recorded and appropriately acted upon.
Periodically maintaining a record of stock in stores, constantly interacting with
the vendors and suppliers for further purchases, arranging for collection of
delivery and prompt payment to maintain optimum stock and avoid pilferage
and wastage.
Conceptualizing, executing clients servicing strategies based on market
intelligence of competitors and keeping upper management updated about
developments.
Staffing, developing and controlling the team, evaluating performance and
recommending appropriate training and motivating them to meet organizational
goals.
Preparing, analyzing periodic sales reports of the store, managing all sales
communication, documentation and submitting the same to the senior
management for further decision-making.
4. HOUSSEIN DAOUD
Dubai. UAE Email:housseindaoud@hotmail.com
Mobile: +971.501881036
Assistant Store Manager January 2008-December 2009
Alshaya Company, Jeddah, Saudi Arabia
Inducted as Salesman and charted a phenomenal growth curve to the post of
assistant Store Manager,
Designation Chronology:
Apr”2009” - Dec”2009” :Assistant Store Manager
Aug”2008” - Apr”2009” :Store Visual Merchandiser
Jan”2008” - Aug”2008” :Salesman
Key Responsibilities as Store Visual Merchandiser (Aug”2008” – Apr”2009”)
Assisted in the day to day operations of the sales department, provided product
knowledge and support to ensure accurate and timely processing as well as
follow up of the orders received.
Managed the overall merchandising activities of the store, including the Window
Mannequins, the interior Mannequins and Propping, adhering to the requisite
guidelines of brand team.
Monitored quality, product knowledge and skill of team members conducted
regular up gradation sessions for sale teams to enhance the efficiency of sales
operations.
Increased sales, profitability and customer satisfaction scores by providing
outstanding customer service. Communicated product features and benefits to
clients resulting in long term loyalty.
Maintained a record of customer service operations, prepared regular status
reports for the upper management and provided recommendations for
improvement in customer service polices.
Senior Accountant Jan”2006” – Dec”2007”
Al Fardous Company, Doha, Qatar. (It’s specialized at Card Designing)
Al-Baath University, Hums, Syria
Bachelors Degree in Translation
ICDL Certificate, “Graduation Year 2010”
PERSONAL INFORMATION
5. HOUSSEIN DAOUD
Dubai. UAE Email:housseindaoud@hotmail.com
Mobile: +971.501881036
Birth Date :10 June 1982
Gender : Male
Nationality :Syrian
Visa Status :Resident
Residence Location :Dubai
Marital Status :Married
Driving License : UAE & SAUDI & SYRIA
Language Known : Arabic & English