The document summarizes the RealValue Horizon 2020 Project. It discusses: 1) Glen Dimplex, the project coordinator, and its background in electrical heating. 2) The RealValue project which installed smart electric thermal storage systems in 750 homes across several European countries to demonstrate value. 3) The challenges of technical integration, connectivity, installation and customer experience in complex international collaboration projects.

1. Best Practice in International Collaboration
on Energy Research
Dublin – 27th September 2018
The RealValue Horizon 2020 Project
Eva Jacques, Project Coordinator, Glen Dimplex Heating & Ventilation

2. Glen Dimplex
• Founded in 1973
• World’s largest electrical heating business
and holds significant market positions in
the domestic appliance markets
• Operates through 6 divisions worldwide
• Employs c. 10,000 people
• Privately owned – finances expansion
from its own resources
• Investment in brand building and constant
product innovation are cornerstones of the
Group’s success

3. RealValue
RealValue project funded under
H2020 LCE 8 – 2014:
• Local / small-scale storage
• June 2015 to May 2018 (3 years)
• €15M project (€12.5M EU
funding)
• Smart Electric Thermal Systems
for space and water heating
installed in 750 homes in Ireland,
Germany and Latvia
• Physical demonstrations
combined with advanced ICT and
innovative modelling techniques
to demonstrate the value of SETS

4. • 5 countries
• 13 partner organisations
• 120+ team members
Comprehensive approach:
 Physical demonstrations
 Consumer impact research
 Building and system modelling
 Business modelling
RealValue Consortium

5. RealValue – a Complex Project with Rich Learnings
• Technical integration
• Connectivity
• Installation
• Customer journey

6. EU Engagement
2011-2012:
Glen
Dimplex
Joins
Eurelectric
Glen
Dimplex
Joins EASE
2013:
Meetings
between with
key EC officials
Meetings with
DG Energy to
present
ENERNET and
aspirations of a
European ES
project
Response to
consultation on
draft H2020
2014 / 15 work
programme
Presentation of
the Kema report
on Smart Electric
Thermal Storage
to the EC at an
event in the EP
January 2014:
2014 / 2015
H2020 work
programme
published
February
2014:
RealValue
consortium
formed
May 2014:
Submission of
RealValue
proposal under
LCE8
September
2014:
Info that
RealValue had
not been
successful in
winning
funding
LOBBYING
CAMPAIGN
December
2014:
Received
notification
that RealValue
would be
funded
2015:
GRANT
AGREEMENT
PHASE
1st June 2015:
RealValue
officially
started
Duration of
RealValue:
GD highly
involved in
BRIDGE and
Project
Director is
‘rapporteur’ for
the Business
Models
Working
Group
Early 2018:
Engagement
with potential
consortia re
ES3 ‘Energy
Islands’ call
TODAY:
Grant
Agreement
preparation for
MUSE GRIDS
project

7.  Respond to consultation on draft work programme (through various channels)
 Engage early with the EC re your vision / idea for a project
 Dissect and study the wording of the call – seek expert advice (including from the EC)
 Scoring matrix – GO or NO GO to proceed with the proposal? Average of 250 hours to write a H2020
proposal & extremely competitive process
 Attend EC information days and build contacts
 Engage with and use your national contact points and enterprise agencies
 External consultant needed or not? What do you need them for?
Best practice – preparation phase

8.  Careful building of consortium members – build by skill / role but also important to consider reputation,
experience in H2020 / FP7 and country mix
 First impressions are important – proposal abstract:
 Clear idea – easy to write
 Muddled idea – difficult to write
 Start working in your Consortium Agreement as early as possible!
 Always keep on eye on IP issues
 Increased focus on data protection and ethics
 Maintain contact with EC officials and develop the relationship with your Project Officer in INEA – vital
support
 If the call requires BRIDGE engagement, cover adequately
Best practice – preparation phase

9. • To coordinate or not?
• If you choose to be Coordinator, need to have a clear style from beginning
• Have clear governance structure defined from proposal stage
• Maintain clear communication
• Remain flexible
• Have clear, simple and efficient reporting
• Maintain a strong relationship with EC Project Officer
• If there is an issue, always present a solution
• Make deliverables relevant for internal and external purposes
• Use every opportunity to disseminate
• Avail of opportunities to collaborate and share experience
Coordinator Experience

10. RealValue International Advisory Board
Opportunity for:
• Dissemination
• Sharing experience
• Receiving feedback
and advice from
sectoral experts

11. BRIDGE
• 36 projects involving 279 organisations from 31 countries in
receipt of €407M funding
• RealValue – active member of all BRIDGE WGs
• Project Director – Rapporteur of Business Models WG

12. What is the added value of BRIDGE ?
Participants:
• Benefit from field experience, feedback
and lessons learned by the participating
projects when coping with barriers to
innovation in the four WGs
• Shape collective recommendations for
policy makers with the aim of removing
barriers to the deployment of innovation
• All projects speak in a single voice,
which in turn strengthens their message
and maximizes the impact for policy
makers
• Create new contacts for future
collaboration with other members of the
group
Policy makers and regulators:
• Benefit from coordinated,
balanced and coherent
recommendations from the
participating Research &
Innovation projects, with a focus
on non-technical issues
hindering innovation
deployment
• Allows the comparison of non-
technical barriers to innovation
in different countries and the
learnings from the diverse
experiences of the most
current and relevant EU-funded
projects

13. • Aim – to share results and learnings
from RealValue with a wide range of
stakeholders
• Demonstration area showcasing
RealValue technology
• Project partners and high-profile
guest speakers from DG Energy,
EASE, eurelectric, Swisscom Tiko,
Delta-ee
• c. 100 attendees
Finish with a Flourish – Final Event

14. • https://www.youtube.com/watch?v=uYYmT6NlZx0&t=8s
Final Video