Portfolios thinking & doing
Retooling institutions for the polycrisis
@gquaggiotto
Image:
IDR
Online
India’s latest export?
•Long term intent – “the infinite game”
•Start from the nature of the problem, not internal structure
[intra-dept task forces]
•Work with what you have [“exoskeleton”]
•Multiple parallel experiments/don’t put all your eggs into one basket
[outsourced R&D]
•The first iteration is [almost] always wrong - Premium on agility and
learning
•Co-evolution
Tackling a systemic issue
Single point solutions, “pray and spray”
Plaster fixes
•Long term intent – “the infinite game”
•Probes
•Start from the nature of the problem, not your taxonomy
•Work with what you have
• Multiple parallel experiments/don’t put all your eggs into one basket
•The first iteration is [almost] always wrong - Premium on agility and
learning
•Co-evolution
The typical “project”
"Solving homelessness means learning how to solve it every
day”
Change with greater purpose
Source: PERSPECTIVAS SOBRE LA INNOVACIÓN EN LOS AYUNTAMIENTOS ESPAÑOLES, 2024
Which industries should we invest in?
Change with greater purpose
What values do you embed in your systems?
Source: Edelman Trust Barometer 2024
“Demosclerosis”
How can we get our institutions to think &
act like Priyush?
Is it possible to change institutions from
within?
Source: UNDP
Change with greater purpose
Risk vs uncertainty
Source:
Thomas
Cern
A situation of not-knowing in which all 3 of the following are known:
1. all possible outcomes
2. all actions you could take
3. the probabilities of each outcome based on your actions
Source: Vaughn Tan, How to think more clearly about risk
Risk
Source: Vaughn Tan, The uncertainty mindset
“False” certainty
Source: Vaughn Tan, The uncertainty mindset
“Sensible – adaptive – public policy and business strategy
cannot be determined by quantitative assessments of policies
using probabilistic reasoning”
John Kay and Mervyn King, Radical Uncertainty: Decision-Making Beyond the Numbers
•5-year plans
•KPIs and objectives
•Best practices & benchmarking
•Cost-benefit analysis & probabilistic modeling
•Logframes
•Specs based procurement and RFPs
•PRINCE & inductive/deductive reasoning
•Narrow problem definition
The dominant risk mindset
“Artefacts of certainty”
“Writing everything down”
The 3 most difficult words to say in
government…
An experimental mindset
Tatiana Fernandez, Generalitat de Catalunya
"My answer is always the same: what is extremely
risky and costly is to continue doing business as
usual"
An embracing uncertainty mindset
“Any system is perfectly designed to deliver the
results it delivers”
1. Power
2. Identity
3. Coherence creates leverage
4. Back-office vs front office
1. Power
2. Identity
3. Coherence creates leverage
4. Back office vs front office
Source: Fostering innovation in the public sector, OECD
1. Power
2. Identity
3. Coherence creates leverage
4. Back office vs front office
Creating islands of coherence
“Traditionally, we define the ideal future state (the goal) and try to
get there, which only works when you have a high level of
predictability.
In complexity, we describe the present and see what is possible to
change, defining a direction, not a destination, setting ourselves on a
discovery journey”.
- D. Snowden
Work with what you have
Sensemaking
Uncertainty mindset: expanding not reducing
options
Source: Rowan Conway
1. Power
2. Identity
3. Coherence creates leverage
4. Back office vs front office
Dynamic portfolio management
Working with uncertainty – abductive thinking
How can we get our institutions to think &
act like Priyush?
Reimagining decision making processes
4Ps “decision making rooms”
in each entity
Monthly check-ins
• Proven (what data do we
have)?
• Problematic (what is
plausible, but might now
work?)
• Promising (what is
emerging?)
• Patterns (what patterns
do we see?)
Moving from reporting once a year
to a monthly discussion around the
data available
This is a room which includes
different types of backgrounds: Data
People, Strategists, Designers,
Front-Liners, officials
The 4Ps room
“Missions managers”
Thank you @gquaggiotto
Image:
IDR
Online
Presentación Giulio Quaggiotto-Diálogo improbable .pptx.pdf

Presentación Giulio Quaggiotto-Diálogo improbable .pptx.pdf