This document provides information about benchmarking health and safety risks against national data. It discusses statistics from the UK Health and Safety Executive (HSE) including 142 worker fatalities in 2014/2015. The economic cost of workplace injuries and illnesses to Britain in 2013/2014 was estimated at £14.1 billion. The document also summarizes data from the STITCH accident analysis program, including that the most common accidents occurred in swimming pools, sports halls, and changing rooms among 8-15 year olds. Managing risks requires procedures, trained staff, and ongoing monitoring of accident trends.
This is the presentation following our second Insight Seminar in partnership with Bigwave media. Speakers included Simon Beer, Lesley Aiken, Carl Bennett, Alex Burrows & David Monkhouse.
Using non-clinical workers to prevent hospital (re)admissionsDave Chase
Data analysis done by Care at Hand using non-clinical workers such as Meals on Wheels and personal home care assistants to prevent hospitalizations and other adverse events
Health Rosetta Case Study - City of Kirkland, WashingtonDave Chase
City of Kirkland, WA is a suburb of Seattle that was, like municipalities, struggling with healthcare costs and feared the coming Cadillac Tax. Their "moonshot" goal was to improve health benefits while eliminating healthcare cost inflation
This is the presentation following our second Insight Seminar in partnership with Bigwave media. Speakers included Simon Beer, Lesley Aiken, Carl Bennett, Alex Burrows & David Monkhouse.
Using non-clinical workers to prevent hospital (re)admissionsDave Chase
Data analysis done by Care at Hand using non-clinical workers such as Meals on Wheels and personal home care assistants to prevent hospitalizations and other adverse events
Health Rosetta Case Study - City of Kirkland, WashingtonDave Chase
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This case study was written for Interactive Health, a national wellness services provider headquartered in Chicago. The study demonstrates the effectiveness of the employers' wellness program on the health and wellbeing of employees and the employer's return on investment and bottom line impact on the employer's bottom line.
Prioritisation in Public Health: Overview of Health Economics ApproachesOlena Nizalova
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2018 TotalHealth Presentation at Edge of AmazingMark Wilder
TotalHealth™: Increasing access to basic needs for vulnerable populations. Community health leaders describe their contribution to a local initiative to integrate clinical and community support services.
Mental Diseases are more common than cancer, diabetes or heart diseases. However it's often under recognized and stigmatized. Hopefully in 2015 some entrepreneurs are trying to tackle this field in an innovative way.
I have no doubt that the period we are living through will be looked at as the single biggest inflection point of our lifetimes. Every community will make an explicit decision to move forward or move further backwards.
2016: Do any of you remember what happened on March 9, 2016? Bernie/Trump; populism; economic depression; Draw on “Gone to War for Less” chapter (78% living paycheck to paycheck with most being functionally uninsured; opioid crisis; undisputed world leader’s in bankruptcy - 70% had so-called insurance). The fact is we’re already investing more than enough money to not only fund a world class hc system but fund what drives 80% of health outcomes -- what are broadly referred to as the SDoH. Today, there is a $1 trillion “tax” on the American Dream that isn’t a law...it’s a choice to accept wasted spending in hc. That “tax” would be the 15th largest economy in the world. Healthcare isn’t expensive. After all, clinicians only receive $0.27 of every $1 ostensibly spent on hc. What’s expensive is administrative bloat, price-gouging, fraud and profiteering. The result is what I’d call “hellth.”
2031: Let’s fast forward imagine a future together every community whether it’s an employer community or place-based community can focus on building what I call “wellth” that focuses on the totality of well-being. Things like a good, well-paying job, educational opportunities independent of your family history and the ability to live in a nice home in a safe neighborhood are central and are actually what drives 80% of health outcomes. The great news is you don’t have to imagine this future. You can see it with your own eyes from Florida to Alaska.
You would be hard-pressed to find more challenging pre-existing community conditions when a small group of forward-looking community members became true stewards of their community. Most didn’t have an official capacity or specific training. Rather, they simply had will...a will that is based in love for their community and can endure the inevitable challenges any time one tackles a meaningful problem.
Medical tourism has become increasingly popular in the last few years. However, It has financial, social and political ramifications that need further scrutiny. Some recommendations and guidelines for regulation have been suggested to make medical tourism a safer and ethical option for patients.
In October 2014, INTEGRATED's Bill Jessee presented "Where Is Healthcare Going? And How Will We Get There?" at Iowa Hospital Association's annual meeting. The presentation focuses on the forces shaping healthcare today, the delivery system changing in response to the environment, and what this all means for hospitals and physicians.
Retention, attrition and motivation of voluntary workers in community-based p...jehill3
Retention, attrition and motivation of voluntary workers in community-based programs
Peter Winch and Anne Palaia, Johns Hopkins Bloomberg School of Public Health
CORE Group Spring Meeting, April 29, 2010
This case study was written for Interactive Health, a national wellness services provider headquartered in Chicago. The study demonstrates the effectiveness of the employers' wellness program on the health and wellbeing of employees and the employer's return on investment and bottom line impact on the employer's bottom line.
Prioritisation in Public Health: Overview of Health Economics ApproachesOlena Nizalova
Overview of Health Economics Approaches Towards Prioritization based on the developments from the NIHR School of Public Health Research project led by Professor David Hunter.
2018 TotalHealth Presentation at Edge of AmazingMark Wilder
TotalHealth™: Increasing access to basic needs for vulnerable populations. Community health leaders describe their contribution to a local initiative to integrate clinical and community support services.
Mental Diseases are more common than cancer, diabetes or heart diseases. However it's often under recognized and stigmatized. Hopefully in 2015 some entrepreneurs are trying to tackle this field in an innovative way.
I have no doubt that the period we are living through will be looked at as the single biggest inflection point of our lifetimes. Every community will make an explicit decision to move forward or move further backwards.
2016: Do any of you remember what happened on March 9, 2016? Bernie/Trump; populism; economic depression; Draw on “Gone to War for Less” chapter (78% living paycheck to paycheck with most being functionally uninsured; opioid crisis; undisputed world leader’s in bankruptcy - 70% had so-called insurance). The fact is we’re already investing more than enough money to not only fund a world class hc system but fund what drives 80% of health outcomes -- what are broadly referred to as the SDoH. Today, there is a $1 trillion “tax” on the American Dream that isn’t a law...it’s a choice to accept wasted spending in hc. That “tax” would be the 15th largest economy in the world. Healthcare isn’t expensive. After all, clinicians only receive $0.27 of every $1 ostensibly spent on hc. What’s expensive is administrative bloat, price-gouging, fraud and profiteering. The result is what I’d call “hellth.”
2031: Let’s fast forward imagine a future together every community whether it’s an employer community or place-based community can focus on building what I call “wellth” that focuses on the totality of well-being. Things like a good, well-paying job, educational opportunities independent of your family history and the ability to live in a nice home in a safe neighborhood are central and are actually what drives 80% of health outcomes. The great news is you don’t have to imagine this future. You can see it with your own eyes from Florida to Alaska.
You would be hard-pressed to find more challenging pre-existing community conditions when a small group of forward-looking community members became true stewards of their community. Most didn’t have an official capacity or specific training. Rather, they simply had will...a will that is based in love for their community and can endure the inevitable challenges any time one tackles a meaningful problem.
Medical tourism has become increasingly popular in the last few years. However, It has financial, social and political ramifications that need further scrutiny. Some recommendations and guidelines for regulation have been suggested to make medical tourism a safer and ethical option for patients.
In October 2014, INTEGRATED's Bill Jessee presented "Where Is Healthcare Going? And How Will We Get There?" at Iowa Hospital Association's annual meeting. The presentation focuses on the forces shaping healthcare today, the delivery system changing in response to the environment, and what this all means for hospitals and physicians.
Retention, attrition and motivation of voluntary workers in community-based p...jehill3
Retention, attrition and motivation of voluntary workers in community-based programs
Peter Winch and Anne Palaia, Johns Hopkins Bloomberg School of Public Health
CORE Group Spring Meeting, April 29, 2010
Patient safety Incident (PSI) is an unplanned or unintended event or circumstance that could have resulted or did result in harm to a patient while in the care of a health facility. In this presentation, I explored the concepts of patient safety and patient safety incidents. I also explored the concept of Reporting systems, properly now known as reporting and learning systems - because learning is paramount in the reporting system. I focused on the minimal information model, which is more routinely used compared to the intermediate and full information models.
SESSION : 1 Health & Safety Management : An overview
What is Industrial Safety?
Why Manage Health & Safety – 3 Good Reasons
Cost and Consequences of Accidents – Video
Accident Causation theory
Common cause of accidents in construction
How Manage Health & Safety – HSG (65) Model
4 C’s for Positive Health & Safety Culture
Proactive & Reactive Monitoring
Principle of Control in H&S
Hazards & Risk Management
Safe System of work, PTW
Hierarchy of Control – Video
Principle of Accident prevention
MEEP – Material, Equipment, Environment & People
IITS - Information, Instruction , Training and Supervisions
1) High risk activities and accident control measures
2) How to Prevent Accidents in the Workplace.
3) Risk Assessment & Mitigation measures at Highway projects
4) Personal Protective Equipment (PPE)
5) WHAT IS AN ACCIDENT/ or AN INCIDENT?
6) Job Safety Analysis
This presentation explains the concept of patient safety, healthcare quality and how these can be embedded into surgical care to ensure excellent patient outcomes.
These slides were presented to the Surgery Interest Group of Africa (SIGAF) in April 2023 by Vivian Akwuaka.
The health and safety in the workplace are designed to create the awareness of key health and safety issues found in the workplace as well as the role you will play in ensuring yours as well as other’s safety. The program offers the skills and knowledge required to start a career in the field of health and safety.
Improvements in healthcare quality increase patient safety and satisfaction, positively impacting the reputation of a facility. However, these may also require resources: more budget, effort, or time – either to employ and train new staff or to invest in equipment and hospital infrastructure. But what is the impact on the bottom line?
There is little evidence publicly on how quality influences the financial health of institutions. As a result, hospitals often lack the resources they need to make data-based decisions about quality programs. In order to provide additional evidence, IFC launched the “Business Case for Healthcare Quality” contest. The goal: to present real-life cases from hospitals around the world that successfully used quality to improve their business.
Participating institutions that displayed a strong understanding of the business case for healthcare quality and provided a measurable impact collaborated with the IFC IQ-Health program to produce the 2023 Business Case for Healthcare Quality Highlights. IFC gleaned further insights by conducting interviews with top leadership, as well as the quality practitioners who implemented new programs.
About IFC IQ-Healthcare
Responding to global gaps in healthcare competence, IFC IQ-Healthcare —with the IQ standing for Improving Quality—helps health providers improve patient safety, align practices with global quality standards, and build safe health infrastructure. To date, the IFC IQ-Healthcare program has helped more than 130 hospitals and clinics in nearly 20 countries. Over 6,000 healthcare professionals benefited from IFC open resources: a webinar series and self-paced training on healthcare quality and patient safety.
Learn More at https://www.ifc.org/iqhealth
Accident investigation and Root Cause Analysis - by www.oyetrade.comNarendra Jayas
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Presentation: Medical Devices: how to stay included workshop - Adverse event ...TGA Australia
This presentation discusses adverse event reporting including identification and reporting of adverse events, recognising avoidable errors and the difference in reporting requirements for SAS and clinical trial devices.
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Over the last four years, Future Fit Training, with support from CIMSPA and in partnership with ukactive, have published findings in regard to the state of the sector’s workforce in their Raising the Bar reports. This session will explore the wider issues facing the sector in terms of workforce skills and will provide you with an opportunity to help shape the future of the sector.
This lively panel discussion debated how employers and education can work jointly to ensure work placements graduate training schemes deliver employability.
This breakout saw CIMSPA set out its plan to ensure the best child and use welfare standards are maintained across sport, leisure and physical activity services. They discussed the realities of the new duty of care landscape and looked at practical ways to deliver compliance, such as risk-based assessments.
This breakout saw CIMSPA set put its plan to ensure the best child and user welfare standards are maintained across sport, leisure and physical activity services. They discussed the realities of the new duty of care landscape and looked at practical ways to deliver compliance, such as risk-based assessments.
This lively panel discussion debated how employers and education can work jointly to ensure work placements graduate training schemes deliver employability.
This workshop provided an opportunity to engage with the external quality assurance (EQA) process by working with CIMSPA employees to influence and refine the policy and associated procedures (standardisation).
Phil Smith kicked off the session by congratulating Tara and the CIMSPA team on the outstanding progress they have made in the last year acknowledging how hard their work was yielding results.
This presentation is from a breakout that provided a pragmatic discussion on appropriate protective security measures and advice on contingency plans for public sport and leisure facilities based on NCTSO guidance.
Panel session by Spencer Moore, Development Director,CIMSPA, Nigel Wallace, Client Services Consultant and Mac Cleves, Company Director, Mac Consultancy Services at the CIMSPA 2017 conference.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
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June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
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Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
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2. Who are Right Directions?
Right Directions (Management) Limited has been
established since September 2004. We provide health
and safety and quality management consultancy to a
variety of sectors including Sport & Leisure.
Managing the Quest Scheme on behalf of Sport England
Manage the ukactive Code of Practice
Work with local authorities, trusts & private companies
Health and Safety Support, including STITCH Accident Analysis
Quality Management Support
Mystery Visits
Training
Environmental Management Audits and system implementation
Assist Centres to achieve ISO 9001, 14001 & 18001
4. • 142 workers were killed at work, a rate of 0.46 fatalities per 100 000
workers
• 76,000 injuries reported under RIDDOR
• A rate of 293 per 100 000 employees
• 27.3 million days were lost overall (1.2 days per worker)
• 2.3 million due to work-related ill health and 4.1 million due to workplace
injury
• 14.1 Billion 2013/2014.
• 12430
Sourced from HSE Statistics 2014/2015
Guess the Statistic
1. How many people were killed at work?
2. How many major injuries were reported under RIDDOR
3. How many injuries were reported per every 100,000 employees?
4. How many days were lost overall?
5. Economic cost to Britain in 2013/2014
6. How many enforcement notices
5. • 142 workers were killed at work, a rate of 0.46 fatalities per 100 000
workers
• 76,000 injuries reported under RIDDOR
• A rate of 293 per 100 000 employees
• 27.3 million days were lost overall (1.2 days per worker)
• 2.3 million due to work-related ill health and 4.1 million due to workplace
injury
• 14.1 Billion 2013/2014.
• 12430
Sourced from HSE Statistics 2014/2015
Guess the Statistic - answers
10. How much does an accident cost?
• Lost earnings - £3,730 to £6,390
• Human costs - £6,340 to £10,180
• Sick pay - £1,270
• Non-injury accidents costs - £780 to £4,310
Total = 12,120 to 22,150
Costs in £million, all approximates
12. Why investigate accidents?
• Requirement to monitor and review health and safety
arrangements
• Expected to make full disclosure of the circumstances of an
accident to the injured parties under RIDDOR
• You can’t make things better if you don’t know what went
wrong!
• Promote a positive health and safety culture
• Identify deficiencies in your risk control management
systems
13. RIDDOR
Reporting of Injuries, Diseases and Dangerous Occurrences
Regulations (RIDDOR)
• Do you know who is responsibe in your centre/ team to report RIDDOR
accidents?
Customer injury
• Direct to hospital and arising out of or in connection with the work
activity
Staff injury
• Specified Injury / Death
• Over 7 day injury (Over 3 days recorded, but not reported)
• In hospital for 24 hours
• Violence to staff
Dangerous Occurrences and specific diseases are also reportable
14. RIDDOR Quiz
Which of the following are RIDDOR reportable
Q. A visitor to the Gym trips and falls on equipment left out. The
visitor goes directly to hospital. Is this reportable?
A. Yes, the accident is attributable to a failure to maintain the area in
good order and clear of obstructions.
Q. One of our staff was verbally abused. Although she was not
physically hurt, she was shaken up. She took two weeks off sick
because of this incident.
A. No. RIDDOR only requires you to report deaths and physical injuries in
relation to accidents, including those involving acts of non-consensual
violence.
15. Which of the following are RIDDOR reportable
Q. A member of the public tripped over a trailing cable and hurt
herself badly. We didn’t call an ambulance as her friend drove
her to a hospital. Is this reportable?
A. Yes. You must report cases where a person not at work is injured
due to a work-related accident and is taken from your premises to a
hospital, by whatever means, for treatment.
Q. A person slipped over in the building, but said they were
unhurt. Much later they told us they had gone to their GP the
next day, who then referred them to hospital. Is this
reportable?
A. No. The injured person must be taken from where the accident
happened, by whatever means, to a hospital for treatment. A GP
practice or a drop-in clinic is not a hospital, so there is no duty to report
RIDDOR Quiz
18. STITCH™ OF THE NATION
• 19% of recorded accidents could have been prevented
• 0.75% of accidents were RIDDOR reportable
• 8 – 15 years olds were the age group most likely to have
an accident
• 95% of accidents happened to Customers
• 4.7% Staff
• 0.3% Contractors
• The Accident to Usage Ratio was on average 0.52%
• Accident ratio to Staff hours worked was 0.29%
19. STITCH™ OF THE NATION
1. Minor Cut / Graze
2. Bruise
3. Sprain
4. Nose Bleed
5. Head Injury
Top Injuries
What can we do?
20. STITCH™ OF THE NATION
1. Contact with Object
2. Contact with Wall/Floor
3. Contact with Person
4. Sporting Injury
5. Slip
6. Trip
Top Causes
What can we do?
21. STITCH™ OF THE NATION
Top Accident Hotspots
1. Swimming Pool
2. Sports Hall
3. Changing Rooms
4. Soft Play
5. Outside Areas
What does this mean?
22. STITCH™ OF THE NATION
Age range most likely to have an accident 8 – 15 years
Accidents that could have been prevented 3.47%
Accidents most likely to happen to Customer 97%
Staff 2.5%
Accident to usage ratio = 0.06%
Reportable = 0.31%
SWIMMINGPOOL
What can we do?
23. STITCH™ OF THE NATION
Top 5 Activities
1.Swimming - General
2.Swimming Lessons
3.Inflatable Session
4.Diving
5.Spectating
SWIMMINGPOOL
How can we manage this?
24. STITCH™ OF THE NATION
Age range most likely to have an accident 8 – 15 years
Accidents that could have been prevented 2.93%
Accidents most likely to happen to Customer 96%
Staff 2.3%
Accident to usage ratio = 0.03%
Reportable = 0.68%
SPORTSHALL
What can we do?
25. STITCH™ OF THE NATION
Top 5 Activities
1.Roller Skating
2.Badminton
3.Football
4.Trampoline
5.Gymnastics
SPORTSHALL
How can we manage this?
26. STITCH™ OF THE NATION
Age range most likely to have an accident 0 – 8 years
Accidents that could have been prevented 5.44%
Accidents most likely to happen to Customer 93%
Staff 6.1%
Accident to usage ratio = 0.02%
Reportable = 1.28%
Taken to hospital by any method = 2.88%
CHANGINGROOMS
What can we do?
27. STITCH™ OF THE NATION
Top Causes
1. Contact with Object
2. Contact with Floor/Ground
3. Trip
CHANGINGROOMS
How can we manage this?
28. STITCH™ OF THE NATION
Age range most likely to have an accident 0 – 8 years
Accidents that could have been prevented 1.12%
Accidents most likely to happen to Customer 99%
Staff 0.7%
Accident to usage ratio = 0.01%
Reportable = 0.53%
Taken to hospital by any method = 2.11%
SOFTPLAY
What can we do?
29. STITCH™ OF THE NATION
1. Contact with Object
2. Contact with Person
3. Trip
SOFTPLAY
Top Causes
How can we manage this?
30. STITCH™ OF THE NATION
Age range most likely to have an accident 16 – 60 years
Accidents that could have been prevented 5.87%
Accidents most likely to happen to Customer 87%
Staff 8.1%
Taken to hospital = 7.83%
Reportable = 1.09%
OUTSIDEAREAS
What can we do?
31. STITCH™ OF THE NATION
1.Football
2.Children’s Activities
3.Hockey
4.Swimming
5.Climbing
OUTSIDEAREAS
Top 5 Activities
How can we manage this?
32. In Summary –
What can we do about it?
• Risk Assessments
• Procedures
• Safe Scheme of Work / Work Instructions
• Qualified Staff
• Detailed Staff Inductions
• Regular Refresher Training
• Customer Awareness of Rules & Regulations
• Safety Signage
• Good Housekeeping and Maintenance Regime
• Accident Analysis and trend monitoring
• Measure and Review performance ( Check & Act)
Are all accidents preventable?
33. STITCH™
• STITCH is an innovative online platform that captures,
collates and aggregates accident and near miss data
• Digital storage for accident and near miss data with
demographic information, injuries, outcomes and
preventative actions
• It provides a live snapshot of KPIs, allowing
management to monitor accident trends locally and
nationally, review site trends and avoidable accidents
and near misses
34. STITCH consists of four platforms:
Accident Data Entry
Near Miss Data Entry
2 sets of Graphs, KPIs and Analysis
The platform provides the
following functions:
Avoidable Accidents
Preventative Action Taken
Comprehensive filters which
give detailed graphs
Reports: Filter data to
create specific graphs
Analysis and Graphs: Visual
and graphical presentation of
accident performance in any
selected period of the year with
additional filtering and data
interrogation functions.
35. Features of STITCH™
• Supporting document upload capability
• Staff hour and Customer footfall data input
• Accident & Incident Report
• Centre Specific Analysis Report
• Benchmarking Report & Analysis
• Ability to export Data and Reports
• STITCH provides a central record
• 2 tier data entry and accident review
• Ability to drill down into data
• Use STITCH to record updates to Risk Assessments and
Service Improvement Plans
• Benchmarking Accident to Usage & Staff Hours ratio
36. Benchmarking Report
• Benchmarking of accident and injury data and accident to
customer footfall and staff hours ratios with contract,
operator and national averages
• The benchmarking analysis includes: Reportable Accidents,
Non-Reportable Accidents, Customer Footfall and Accident
Footfall ratio, Staff Hours Worked and Accident ratio