Barbara Fiore is a creative and driven professional with over 15 years of experience in education, administration, and customer service. She has a strong background in developing curriculum, project management, and streamlining processes. Fiore has excellent communication skills and is adept at multi-tasking and working well under pressure.

1. BARBARA FIORE
624 Smith Ave., Lake Bluff, IL 60044 C: 847-867-0486 fiore1831@gmail.com‖ ‖
SUMMARY
*Creative and driven professional with a strong background in education and administration
*Action-oriented with strong organizational skills and great ability to multi-task
HIGHLIGHTS
Excellent written and verbal communicator Problem solving
Deadline-driven Innovative
Microsoft Office Suite expert Decisive
Self-directed Proven track record of project management
Work well under pressure Focused
Creative
ACCOMPLISHMENTS
• Developed and expanded processed art curriculum to include all other educational aspects at Bright Horizons.
• Received corporate commendation for processed art curriculum projects at Bright Horizons
• Single-handedly designed, implemented, and managed garden and creative projects for students at Bright Horizons.
• Streamlined customer service process, and implemented reward system at Mahoney’s.
• Successfully hired, trained, and managed all Mahoney’s Garden Center employees.
• Promoted to Manager/Head Cashier within two months at Mahoney’s Garden Center.
• Collaborated to design marketing materials at Pegasus Promotions.
• Successfully upgraded and streamlined billing process at Pegasus Promotions.
EXPERIENCE
03/2016 to 08/2016 Lead Preschool Teacher
Dear Haven Child Care & Learning Center – Lake Forest, IL
• Lead teacher in Preschool class room
• Followed all DCFS and NAEYC Guidelines
• Supervised and monitored the safety of children in their care
• Organized mealtimes and snacks for children
• Developed lesson plans weekly that introduced math, literacy, science and art concepts
• Organized activities so that children could learn about the world and explore interests
• Developed schedules and routines to ensure that children had enough physical activity, rest, and
playtime
• Used Teaching Strategies Gold to keep records of children’s progress, routines, and interest
• Watched for signs of emotional or developmental problems in children, and brought any problems to the
attention of parents
• Participated in teacher/parent conferences on a regular basis
09/2009 to 03/2013 Manager/Head Cashier
Mahoney’s Garden Center – Brighton, MA
• Manager of customer service department
• Responsible for hiring, training, and preparing cashiers’ schedule on a weekly basis
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2. • Responsible for overseeing all cashier functions
• POS training and customer service training
• Supervised cashiers at all times
• Communicated policy and system changes to all employers
• Interacted with customers and maintained a friendly and helpful manner at all times
• Trained cashiers to develop acceptable customer service skills
• Coordinated with each department on busy days to reduce customer lines at POS
• Be prepared at any time to open a register to relieve long lines
• Dealt with any conflicts that arose with the cashiers & kept Store Controller informed of any problems
• Handled returns, voids, and problems at/on registers
• Reconciled all registers at end of shifts and end of day
• Assisted in all aspects of retail garden center
11/1999 to 02/2009 Executive Assistant/Personal Assistant
Pegasus Promotions – Lake Forest, IL
• Pegasus Promotions in association with Newman/Haas/Lanigan Racing is one of the most highly
recognized marketing companies in auto racing
• Correspondence for President of company
• Oversaw calendar, including personal and professional events for President and all staff
• Coordinated heavy travel and meeting schedules for the President
• Screened President’s phone calls, mail, and emails
• Conducted all Internet research for President
• Scheduled, planned, and organized all logistical details for in-house and off-site meetings
• Secured credentials for executives attending all INDYCAR races
• Maintained client and personal database for mailings and communications
• Provided telephone coverage
• Secured employees’ health and auto insurance, including renewal of insurance and all claims.
• Arranged and kept track of all family schedules for President
• Coordinated family travel and personal appointments, as well as party planning duties
EDUCATION
1974 Bachelor of Science: Elementary Education
University of Oklahoma – Norman, OK, United States
**References upon request
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