Bjorn Werner has extensive experience in retail and warehouse management, including roles as a stock supervisor and warehouse associate, focused on team leadership and inventory control. He holds a Bachelor's degree in Business Administration and has developed strong skills in communication, organization, and sales throughout his career. His work history includes positions at GAP Outlet, Pier 1 Imports, and Ralph's, where he contributed to enhancing operational efficiency and customer satisfaction.

1. Bjorn Werner
2001 N. Rancho Ave. Apt. D45 Colton, CA 92324 (909)201-6598 werner_bjorn@yahoo.com
OBJECTIVE
Seeking employment where my strong communication, leadership and organizational skills can be utilized with
opportunity for advancement.
WORK EXPERIENCE
June 2016- GAP OUTLET Ontario, CA
Stock Supervisor
♦ Responsible for 12-25 employees
♦ Responsible for receiving inventory: range from 3,000-25,000 units, new flow, and replenish
♦ Responsible for filing truck paperwork for shipment
♦ Responsible for unloading truck, shipment set up, take down, clean up
♦ Responsible for all inventory: up stock, back stock, sales floor
♦ Responsible for security codes, alarm codes, safety deposit cods, money slips, banking information
♦ In charge of entire back room, stocking product, in/out flow
♦ Responsible for hiring, firing stock employees
♦ In charge of staying current on units coming into store
♦ Responsible for charge-sends
♦ Responsible for team hitting UPH goal every shipment day of 118 units an hour.
♦ Responsible for all unfinished work and action plan to complete any and all without going over payroll
♦ Responsible for the entire store and its set up with merchandise, empty holes, low count of product
♦ Responsible for opening store through computerized system, counting money for tills, alarms set
♦ Responsible for working with LP (Loss Prevention) for theft among customers and employees
♦ Working with management team to create a better working experience for team in shipping and merchandisers
♦ Following rules set by Corporate and meeting guidelines and time lines to ensure a perfect running store
♦ Educating team to become better employees and to work their best in a hectic environment
♦ Following and living GAP Core Values
♦ Responsible for leading a team to the end goal with 100% satisfaction from all
October 2015- Pier 1 Imports Ontario, CA
Warehouse Associate
♦ Responsible for picking between 90-110 items an hour throughout various departments to meet demand for
consumer
♦ Responsible for clean workplace environment for daily safety throughout the warehouse
♦ Responsible for reporting and fixing any unsafe locations to prevent any accidents to fellow team members
♦ Take part in daily meetings to gain knowledge in what needs to be completed within the given shift
♦ Skilled in fixing any technical issue with wireless head set
♦ Responsible for inventory control in assisting to what is in/out of stock
♦ Took leadership roles to better the proficiency of the warehouse to increase production
November 2015- July 2016 Michael Kors Ontario, CA
Sales Associate
♦ Responsible for knowing the Weekly/monthly goal for the day to meet with multiple sales within the store
♦ Product knowledge in multiple items throughout the outlet store, online, and lifestyle locations
♦ Working together in teams to help anyone out meet their goal and make sure correct terminology is used
♦ Responsible for keeping theft down by reporting any suspicious activity
♦ Responsible for inventory control for in/out of stock merchandise and re-ticketing items in on/offsite locations

2. ♦ Responsible for daily self-sales: ledger book with sales goal, actual sales, MTD sales, and UPT
April 2015- June 2015 Anyone Home Inc. Lake Forest, CA
Property Consultant
♦ Skilled in leasing, Maintenance, and Customer service calls
♦ Responsible for setting appointments, and discussing qualifications for potential renters
♦ Represented over 10,000 accounts across the United States for Single and Multifamily Homes
♦ Responsible for resolving any and all disputes with customers
March 2013- November 2015 Ralph’s Fontana, CA
Present Delicatessen
♦ Responsible for developing teamwork within the department to improve processes, increase efficiency and
minimize customer wait times
♦ Responsible for training of new team members as well as cross training of various department tasks to maintain
workforce flexibility
♦ Took leadership responsibilities to achieve goals throughout the department and maintain teamwork
♦ Managed shipment unload and re-stocking process
November 2008- 2013 Ralph’s Fontana, CA
March 2013 Combo Clerk
♦ Managed financial transactions for store purchases to contribute to monthly sales goals
♦ Contributed to 80% customer satisfaction goal through proactive interaction with customers to answer questions
and resolve concerns
♦ Responsible for maintaining a clean and safe work environment to maintain compliance with OSHA safety
standards
♦ Reduced shrink/inventory loss by 20% through customer basket inspection process
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EDUCATION
California State University San Bernardino, San Bernardino, Ca Graduate March 2015
Bachelor of Arts Business Administration Management
Relevant Coursework Completed:
♦ Organizational Behavior
♦ Leading Ethically and Effectively
♦ Small Business Ownership
♦ Administrative Communication
♦ Managing Across Borders
♦ Managerial Accounting
♦ Corporate Finance
SKILLS
♦ Microsoft Office Suite 2013 (Word, Excel, PowerPoint)
♦ Sales
♦ Team Leadership
♦ Teamwork
♦ Public Speaking
♦ Customer Service
♦ Adobe Illustrator
♦ Adobe Photoshop
References available upon request