1. PATRICIA A. BROWN
906 Oakton Street, Unit #1 Evanston, Illinois 60202
Cellular: (312) 545-1474 or (847) 644-1563 Email: pattyafb@gmail.com
SUMMARY
Multi-skilled professional: Effective skills in Management, Marketing Products and Services. Detailed orientated, effective
organizational, written and oral communication skills; strong interpersonal and presentation skills. Proven abilities
developing excellent internal and external business relationships. Performed an array of administrative duties and adaptation
to culturally diverse situations/environments.
OBJECTIVE
Obtain a position where I can utilize my years of experience in Marketing, Management, and Teaching to contribute towards
assisting a company achieving it goals and objectives.
COMPUTER LITERACY
Proficient with Microsoft Office Products ♦ Internet ♦ Scanning ♦ Graphic Design and Layout
EDUCATION
1984 Bachelor of Science Marketing
Morgan State University Baltimore, Maryland
2013 Master of Public Policy (enrolled in program/incomplete)
New England College Henniker, New Hampshire
EXPERIENCE
MARKETING/SALES
Marketing Manager Telemedia/Educational Products, September 1994 – October 2001
American Bar Association (ABA)- Center for Continuing Legal Education, Chicago, Illinois
Develop and implement extensive marketing plans using ABA internal and external databases to market legal products to
attorneys via direct mail campaigns, blast-faxes, emails and multimedia platforms. Responsibilities included designing and
overseeing the production and printing process of brochures, calendars, catalogs and flyers. Prepared budget reports and
analyze results. Represented the Center for CLE at Annual Meetings and Trade shows; developed excellent internal and
external business relationships. Secured paid and free publicity in magazines, newsletters and posted books on Amazon.
Exhibit Coordinator, April 1994 – September 1994 (Position guaranteed full-time job, ABA)
Tele-Temps Agency for American Bar Association, Chicago, Illinois
Assistant to Exhibit Manager for the ABA Annual Meetings EXPO; responsibilities included managing booth space for
Exhibitors and supervising temporary staff hired for Annual Meeting.
Account Executive, September 1987 – March 1993
Sears Business Centers, Chicago, Illinois
Marketing of microcomputer solutions (products and services) to Businesses, Corporations, and Government Agencies:
Aggressively established new accounts and maintained excellent Business Client relationships. Provided monthly forecasting,
projected sales and duties included cold-calling, attending trade shows and product training seminars. Completed sales and
negotiations skills classes. Formerly certified with Hewlett Packard/Compaq product & services, IBM product & services
and K-12 products and network certification, and NEC. Accomplishments: Exceeded sales goals, won trip to Super Bowl and
multi-million contracts with State Agency (IDES).
Certified Store Manager (CSM)/Food Service Coordinator (FSC), March 1985 – April 1987
7-Eleven Southland Corporation Park Ridge, Illinois
CSM: Managed Store operations, provided daily, weekly and monthly reports; hired and trained staff.
Accomplishment: Ranked first place in District’s Customer Service contest.
FSC: Acquired State of Illinois Sanitation Certificate in Restaurant Operations. Inspected and analyzed foodservice
operations in assigned territory. Consulted with Franchisees, trained staff to improve food service presentations, sales and
inventory variations.
TEACHING/TRAINING (Will seek Education Certifications required upon securing a job within an Educational Institution)
Teacher’s Assistant, October 2014 – February 2015
Safari Childcare, Mt. Prospect, Illinois
Provided assistance to Lead Teacher for infants, toddlers, and Pre-K. Provided support and assistance with skill building
activities for children, and followed DCFS guidelines for daycare institutions. Floater/relieved staff for breaks. Took position
with opportunity to become a District Manager or Center Director.

2. Page 2, PATRICIA A. BROWN
Caregiver, June 2013 – October 2013
Freedom Home Care, Highland Park, Illinois
Provided elderly care within the home. Assists client with light-house keeping, meal preparation, companionship and
transportation to appointments.
Home Care Aide, October 2012 – April 2013
Help-At-Home, Inc., Skokie, Illinois
Provided elderly care within the home. Assists client with light-house keeping, companionship and occasionally walks.
Substitute Teacher, March 2009 – April 2011; October 2005 – April 2007; March 2008-January 2009
Personnel Power*/Substitute Teachers Unlimited, Inc. Warren, Michigan
Independent Substitute Teacher (Independent Contract - 4 months)
Young Women Leadership Charter School, Chicago, Illinois
Managed classroom Kindergartner to High School Students (K-12); managed special education/troubled students’ (3 month
assignment - Aspira Hogan Elementary School*); reviewed and distributed prepared lesson plans, participated in Parent
conferences with the Principal* and prep Parents how to help their children in School*.
Election Judge Trainer/Facilitator, December 2009 – February 2010; September 2008 – November 2008
Cook County Clerks Office Chicago, Illinois (Seasonal Stipend position)
Completed one week of Election Judge Instructional training; then facilitated 25 group-training sessions in groups of 10 to 25
people on equipment and the election process to become Election Day Judges.
ADMINISTRATIVE/OFFICE MANAGEMENT
Hostess, September 2015 – July 2016
McCormick & Schmick’s Restaurant, Skokie, Illinois
Greeted and seated patrons visiting the restaurant, assist with promoting sales of Landry Select Club dining card and other
promotional offers, made phone calls to secure reservations for holiday promotions, assist servers when needed and provide
excellent customer service to patrons.
Receptionist, July 2003 – January 2004
Stedman Graham & Associates Chicago, Illinois
Managed telephone system, performed administrative duties, word processing and light office work.
President, September 2004 – Non-Active organization
IRIS Community Services, Inc., (501 (c) 3 Organization) Evanston, Illinois
Developed programs for youth awareness: Self-Esteem, HIV, Gangs-Violence Reduction, and Parenting. Researched and
developed strategic fundraising options for programs, sought grant funding, created budgets and filed annual regulatory
documents.
President, September 1999 – August 2005
Take It To The Top Management, Inc. Evanston, Illinois
Worked with artists to launch careers in the music industry, developed artist promotional packages, interacted with record
labels, A/R’s, radio stations and handled business management contracts and the daily operations of the company.
Accomplishment: Won contest to Billboard Music Awards with artist Anxious.
PUBLIC SPEAKING
National Coalition of Title I Parents Conference (Illinois, Indiana, Michigan, Ohio) Chicago, Illinois
Public Speaking Topics: Gang Violence (2012), HIV Awareness and Parenting (2005-2009)
CERTIFICATES
Certified by Department of Central Management Services (2010-2011), Springfield, Illinois
Eligible for employment Public Service Administrator Code: 37015
Illinois State Board of Education/State Teacher Certification Board - Springfield, Illinois
Type 39 Substitute-90 Days Teaching/K-12 (2004-2009) Number 2133490
Certificate: Sports and Entertainment Management (1998)
Columbia (2) College Chicago, Illinois
Course Work: Event, Team and Talent Management (rider contracts); Agents Tasks; Legal Issues in Sports/Entertainment;
Event and Talent Financial Management; Career Analysis and Planning