Avoid the Pitfalls of Migrating Your Solutions to the Cloud
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Migrating your managed services to a cloud colocation environment can provide several benefits: - It allows you to increase your geographic reach and revenue growth by connecting to carriers, content providers, and cloud platforms across 17 US cities. - Migrating applications to a colocation data center improves reliability and security as the provider offers redundant infrastructure, 100% uptime SLAs, and compliance certifications. - Colocation also makes it easier to introduce new hybrid cloud and managed services while allowing your existing on-premises applications to take advantage of the flexible and secure colocation environment.
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Avoid the Pitfalls of Migrating Your Solutions to the Cloud
- 1. Migrating Your Managed Services to the Cloud
- 2. 2 What we do… 365 Data Centers provides secure and reliable colocation services that offer an easier way to grow your business and connect to the cloud. Trusted Connected Easy
- 3. Our approach New approach An easier way to do business Local approach SMBs not enterprises (2.1 Million) More than just the top tier markets 3
- 4. Emeryville San Jose Phoenix Dallas Seattle St. Louis Chicago Detroit Cleveland Indianapolis Nashville Tampa Reston Pittsburgh Buffalo Philadelphia New York Emeryville Headquarters (Backup CSC/NOC) Customer Service/ Network Operations Center 365 Data Centers U.S. Presence Nationwide footprint reaching 82M people & 500+K businesses • 100% uptime track record • Industry-leading churn <1%/month • Ave. tenure of Ops team: 8.8 years • SSAE 16 & HIPAA certified • 66% power & 68% space ready to sell • 17 locations in 16 US markets (Top 5) • Mostly downtown locations • 60+ carriers and local access providers Tampa
- 5. Colocation Services Standard Full Cabinet Compact Cabinet (Q4 2014) Custom Cage 5 AC and DC 20 and 30 Amps 120 and 208 Volt Single, Dual, Redundant, Redundant PDUs Ethernet Fiber (single mode, multi- mode) COAX and POTS SPACE POWER CROSS CONNECTS MANAGED SERVICES
- 6. Standard and Compact Cabinet Height – 84” 42 Rack Units (RU) - Standard 14 Rack Units (RU) – Compact Width – 19-23” Standard rack frame supports 19” equipment mounting rails Can also support 23” (ICB) Depth – 36” 36” maximum equipment depth 6
- 7. Our Ecosystem & Customers Building Their Businesses Inside Ours Carriers Content Businesses
- 8. Businesses are migrating to the cloud 8 Over the past decade as consumption models have changed. Businesses are looking for service options and to reduce CapEx spending.
- 9. 9 Data center and cloud trends Sources: Data Center Knowledge, Data Center Dynamics, Cisco, Wikibon, DCD Intelligence, DRT North America Campos Research & Analysis Survey Results Webinar (2013); http://www.gartner.com/newsroom/id/2643919; 451 Research TheInfoPro Wave 5 Cloud Computing Study Public cloud IaaS grew to $9 billion and SaaS to $20 billion in 2013, though most of IT sits outside of the public cloud. $3.7 trillion spent on IT Worldwide in 2013. Cloud represents less than 1% of WW IT Spending. 35% of businesses plan to deploy an internal private cloud in the next 12 months. Key pain points for most businesses migrating to the cloud are security, migration, integration and lack of an internal process. 91% of IT staff have had an unplanned data center outage in the last 24 months. 13% increase in outsourced data center space is due to organizations requiring larger IT capacity combined with having much smaller budgets.
- 10. 10 Customers are not ready to move “all in” Security Control SAP & SAS APP STACK BIG DATAPRIVATE CLOUD DIR & BACKUP SATASASSSD ORACLE MY SQL CDN CACHE CLUSTER SECURITY Proximity Compliance Existing Systems Single-Tenant Architecture Latency Trust
- 11. 11 Migrate your managed services to the cloud + = ✔ Data Center Colocation MANAGED SERVICES
- 12. 12 How do you benefit? Increase geographic reach Increase revenue growth Introduce new cloud services Improve reliability & security • Increase services revenue • Reach SMBs • Connect to ecosystem of carriers, content and cloud providers • 17 tier 1 and 2 U.S. cities • Downtown locations • Sub-5 ms latency in the metros • Easy access • History of uptime • 100% SLA • SSAE 16 and HIPAA • Customer Care • 24x365 CSC • Launch hybrid cloud services • Transition on-prem applications to the data center • 365 Quick Start offers “commitment-free” colocation
- 13. Top 3 Things to Consider in Selecting a Third Party Data Center 13
- 14. 14 Tip #1 Safety first Security Compliance Control
- 15. • Reduced Complexity. Colocating your servers in a compliant data center takes the burden and the complexity of compliance out of your hands. • Save on Costs. A compliant service provider allows your IT team to focus on core applications directly related to your business, not on the day-to-day details involved with server updates, data center infrastructure, network management and security. • Security. Top colocation providers are outfitted with managed servers, cloud, power and network infrastructure built with redundant routers, switches and paired universal threat management devices to protect sensitive information. • Availability. The use of high-availability (HA) solutions in a fully redundant and compliant data center assures clients of uninterrupted uptime and data availability. SSAE 16 and HIPAA Compliance 15
- 16. 18 Tip #2 Go local Proximity Low latency Easy access
- 17. 19 Tip #3 Go hybrid Public Private On-premises Colocation
- 19. How to Migrate Your Managed Services to a Cloud Colocation Environment
- 20. Local Colocation for Managed Services 22 Local Colocation Customers Metro Fiber or Internet to Office Customers Geographically Diverse Secondary Targets Meet Me Room Carrier POP Secure Network Local Primary Storage Target
- 21. 23 How do you benefit? Increase geographic reach Increase revenue growth Introduce new cloud services Improve reliability & security • Increase services revenue • Reach SMBs • Connect to ecosystem of carriers, content and cloud providers • 17 tier 1 and 2 U.S. cities • Downtown locations • Sub-5 ms latency in the metros • Easy access • History of uptime • 100% SLA • SSAE 16 and HIPAA • Customer Care • 24x365 CSC • Launch hybrid cloud services • Transition on-prem applications to the data center • 365 Quick Start offers “commitment-free” colocation
- 22. 24 365 Quick Start colocation bundle Quick Start Full Cab 2kW Quick Start Full Cab 3kW Quick Start Full Cab 5kW Monthly Charge $ 800 $ 1,300 $ 2,100 One Time Charge $ 1,200 $ 1,500 $ 1,750 Monthly Term Full Cabinet 1x120V 20A 1x120V 30A 2x208V 30A Cross-connect Two cross-connects Internet access 5Mbps 5Mbps 10Mbps Easy way to get started
- 23. 25 The 365 difference 365 Data Centers Equinix CoreSite TelX Peak 10 CyrusOne Redundancy N+1 N+2 N+2 N+1 N+1 N+1 Compliance SSAE 16, HIPAA SSAE 16, HIPAA SSAE 16, HIPAA SSAE 16, HIPAA SSAE 16, HIPAA SSAE 16, HIPAA US Markets 17 12 8 13 10 9 Monthly terms Commitment-free pricing Downtown locations
Editor's Notes
- Businesses are migrating to the cloud Scale their business Compete more effectively Reduce cost Improve security & reliability Temporary projects Compute intensive Seasonal demand Storage migration
- Not ready to move it all to the cloud Application not ready Single tenant Staff not ready Culture Fear, uncertainty, doubt Not ready to let go Sentimental Show trends Client concerns Security Compliance Control Proximity Application Readiness Some want: Hybrid Some public Some on-prem Some colocation Customers may choose AWS rather than buy from you Your security may not be good enough Managed
- What is SSAE 16? The Statement on Standards for Attestation Engagements No. 16 (SSAE 16) is a set of standards developed specifically for certified public accountants (CPAs) to evaluate an entity’s internal controls and the impact a service organization may have on the entity’s control environment. This is particularly important as auditors attempt to accurately audit a company’s financial statements. The SSAE 16 standards were put in place by the American Institute for Certified Public Accounts (AICPA) and serve as the authoritative guide for in-depth audits of a third-party service organization such as 365 Data Centers. SSAE 16 is a relatively new set of standards published in April 2010 to supersede the SAS 70, the original guidelines for performing an examination of a service organization’s controls and processes. Businesses rely on SSAE 16 audits and reports to build trust and confidence in their service provider’s ability to design, operate and control environments on which their business depends. Additionally, SSAE 16 audits may assist an entity in complying with the Sarbanes-Oxley act or similar law or regulation. What are SOC reports? Service Organization Controls (SOC) Reports are prepared by an auditor in accordance with SSAE 16 standards and are specifically intended to evaluate a service organizations controls. There are three SSAE 16 SOC reports: SOC 1: Report on Controls at a Service Organization Relevant to User Entities’ Internal Control over Financial Reporting Type 1: report on the fairness of the presentation of management’s description of the service organization’s system and the suitability of the design and operating effectiveness of the controls to achieve the related control objectives included in the description throughout a specified period. Type 2: report on the fairness of the presentation of management’s description of the service organization’s system and the suitability of the design and operating effectiveness of the controls to achieve the related control objectives included in the description throughout a specified period. SOC 2: Report on Controls at a Service Organization Relevant to Security, Availability, Processing Integrity, Confidentiality or Privacy SOC 3: Trust Services Report for Service Organizations. Use of these reports is typically restricted to the management of the service organization, user entities, and user auditors. Is 365 Data Centers SSAE 16 compliant? Yes, 365 Data Centers has been audited by a third-party auditor and found to be compliant with the SSAE 16 standards. We have an SSAE 16 Soc 1 Type 2 report that outlines the findings of the audit. A-lign CPAs performed the audit of our Colocation Services for SSAE 16 Soc 1 Type 2 at 100% colocation facilities. They conducted their examination in accordance with the attestation standards established by the American Institute of Certified Public Accountants to assess the suitability of the design and operating effectiveness of controls to achieve the related control objectives identified. 365 received an SSAE 16 Soc 1 Type 2unqualified audit opinion delivered with no exceptions. The scope of the assessment included 365 Data Centers’ colocation facilities in: Buffalo, NY; Chicago, IL; Cleveland, OH; Dallas, TX; Detroit, MI; Emeryville, CA; Indianapolis, IN; Nashville, TN; New York, NY; Philadelphia, PA; Phoenix, AZ; Pittsburgh, PA; Reston, VA; San Jose, CA; Seattle, WA; St. Louis, MO; and Tampa, FL. How does SSAE 16 certification benefit your business? Going through an SSAE 16 audit is a rigorous process. Only service organizations that have designed and implemented their controls and processes well and demonstrated operational effectiveness receive an unqualified audit opinion. Such audits are time-consuming and costly. Businesses that use service organizations that have been audited for SSAE 16 compliance should have a higher level of trust and confidence in that organizations controls and operational capabilities. Additionally, entity’s that are being audited themselves for SSAE 16, Sarbanes-Oxley compliance or similar law or regulation will find it easier to comply with requirements when using an SSAE 16-audited service organization. This will speed compliance and reduce the cost of compliance. Are 365 Data Centers’ SSAE 16 audit reports available to review? Yes, 365 Data Center’s SSAE 16 audit report is available to customers and qualified prospective customers and partners upon request. Please contact us for more information or to request a copy of our SSAE 16 report. View our News Release View our Confirmation of SSAE 16 Audit Opinion
- What is HIPAA? The Health Insurance Portability and Accountability Act of 1996 (HIPAA) was enacted by the United States Congress and signed by President Bill Clinton in 1996. Title I of HIPAA protects health insurance coverage for workers and their families when they change or lose their jobs. Title II of HIPAA, known as the Administrative Simplification (AS) provisions, requires the establishment of national standards for electronic health care transactions and national identifiers for providers, health insurance plans, and employers. The U.S. Department of Health and Human Services (HHS) published the HIPAA Privacy Rule in December 2000, which was later modified in August 2002. This Rule set national standards for the protection of individually identifiable health. Compliance with the Privacy Rule was required as of April 14, 2003 (April 14, 2004, for small health plans). HHS published the HIPAA Security Rule in February 2003. The Security Rule establishes national standards to protect individuals’ electronic personal health information that is created, received, used, or maintained by a covered entity. The Security Rule requires appropriate administrative, physical and technical safeguards to ensure the confidentiality, integrity, and security of electronic protected health information. Compliance with the Security Rule was required as of April 20, 2005 (April 20, 2006 for small health plans). The Office of Civil Rights (OCR) administers and enforces the Privacy Rule and the Security Rule. Other HIPAA Administrative Simplification Rules are administered and enforced by the Centers for Medicare & Medicaid Services. The Enforcement Rule provides standards for the enforcement of all the Administrative Simplification Rules. All of the HIPAA Administrative Simplification Rules are located at 45 CFR Parts 160, 162, and 164. The Security Rule is located at 45 CFR Part 160 and Subparts A and C of Part 164. View the combined regulation text of all HIPAA Administrative Simplification Regulations found at 45 CFR 160, 162, and 164. Is 365 Data Centers HIPAA compliant? Yes, 365 Data Centers is compliant with the relevant sections of the HIPAA Security Rule across 100% of its colocation facilities. A-lign CPAs, a third party auditor, conducted a HIPAA assessment regarding 365 Data Centers’ compliance with the HIPAA Security Rule for the Administrative Safeguards, Technical Safeguards, Organizational Safeguards, Policies and Procedures and Documentation Requirements, and Physical Safeguards. A-lign concluded that 365 Data Centers had implemented the policies, procedures, and safeguards in compliance with the relevant sections of the HIPAA Security Rule. Additionally, A-lign concluded that 365 Data Centers had implemented the appropriate breach reporting procedures as required by the Health Information Technology for Economic and Clinical Health (“HITECH”). The scope of the assessment included 365 Data Centers’ colocation facilities in: Buffalo, NY; Chicago, IL; Cleveland, OH; Dallas, TX; Detroit, MI; Emeryville, CA (includes managed hosting services); Indianapolis, IN; Nashville, TN; New York, NY; Philadelphia, PA; Phoenix, AZ; Pittsburgh, PA; Reston, VA; San Jose, CA; Seattle, WA; St. Louis, MO; and Tampa, FL. How does HIPAA certification benefit your business? 365 Data Centers’ compliance with the relevant sections of the HIPAA Security Rule enables covered entities, such as, health care providers, health plans and health care clearing houses, to accelerate their compliance with HIPAA requirements to protect the privacy and security of health information. Covered entities would engage 365 Data Centers as a Business to help it carry out its health care activities and functions. Upon request, 365 Data Centers will provide a written Business Associate Agreement (BAA) demonstrates our specific HIPAA compliance with the Security Rules’ requirements. Are 365 Data Centers’ HIPAA audit reports available to review? Yes, 365 Data Centers’ HIPAA audit report is available to customers and qualified prospective customers and partners upon request. Please contact us for more information or to request a copy of our HIPAA audit report. Will 365 Data Centers provide a signed HIPAA Business Associate Agreement? Yes, 365 Data Centers will provide a written Business Associate Agreement (BAA) to covered entities upon upon request. Please contact us for more information or to request written BAA. View our News Release View our Confirmation of HIPAA Assessment
- Proximity Low latency Easy access Because, the customer may not be ready
- Tesla Think flexible Managed cloud services Public Private Managed private cloud FlexPod VCE Microsoft Hyper-V On-prem Move workloads and storage back and forth Cloud integration services