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Managing Network Performance Within and Beyond Your Enterprise


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Your organization relies on the public Internet to deliver both on-premises and SaaS applications across a geographically distributed employee base. In these slides, see traditional enterprise networks vs. the complex topologies you rely on today, three problems with using traditional network performance management tools and the foundational technologies ThousandEyes has built to address the performance challenges of the modern enterprise. View the webinar with live demo here:

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Managing Network Performance Within and Beyond Your Enterprise

  1. 1. Managing Network Performance Within and Beyond Your Enterprise Nick Kephart Director of Product Marketing
  2. 2. 1 About ThousandEyes What We Do Our Background We are building a performance management platform architected for the cloud era We make monitoring complex enterprise networks easy and enable you to find and solve problems regardless of where they occur Founded in 2010 by UCLA PhDs and backed by:
  3. 3. 2 Some of Our Customers
  4. 4. 3 The Enterprise Network 10 Years Ago London, UK CRM Chicago, IL Email San Jose, CA Hong Kong ITSM Payroll Branch Offices Corporate Backbone Data Center
  5. 5. 4 The Enterprise Network Today Chicago, IL London, UK San Jose, CA Hong Kong Payroll ITSM Email CRM ITSM Payroll Email CRM Branch Offices Public Internet Data Center SaaS Provider
  6. 6. 5 Breaking the Boundaries of Performance Mgmt Enterprise Internet Hosting / SaaS Provider Data Centers Branch Offices Three Problems Neither enterprises nor service providers see the entire network Disconnect between application and network performance Reliance on parties outside of the organization to fix problems 1 2 3 Mobile Data DNS Centers ISPs CDNs
  7. 7. 6 Three Foundational Technologies See the entire picture, hop-by-hop, across all networks Collaborate with providers to resolve problems faster Deep Path Analysis Interactive Sharing X-Layer Correlate app performance with infrastructure issues Enterprise Cloud App
  8. 8. 7 How ThousandEyes Works Active Tests DNS, BGP, Network, Web Enterprise Internet Application or Service Enterprise Agent (branch offices, data centers, key customers) Cloud Agent (at dozens of global POPs) ThousandEyes SaaS Platform
  9. 9. Demo
  10. 10. 9 Easy-to-Install Enterprise Agents Install Enterprise Agents as a virtual appliance or Linux package Views included in the test Manage agents in the dashboard
  11. 11. Views included 10 Create New Test Usage estimate Test selector: We’ll see HTTP today Test target Agents to test from
  12. 12. 11 HTTP Server: 4 Agents with Connection Errors Additional metrics Timeline of site availability Metrics by agent location Overview of errors
  13. 13. 12 HTTP Server Detail Detailed errors List of agents
  14. 14. 13 Network End-to-End Metrics: Packet Loss Packet loss occurs at same time as availability drop From the same 4 Additional agents latency, jitter and bandwidth metrics Navigate between views
  15. 15. 14 Path Visualization: Node with 92% Packet Loss Quickly identify trouble spots Globally load balanced service Node with packet loss in 2nd DC 4 agents with connection issues
  16. 16. 15 Interactive Sharing with Vendors Share data with internal teams or external vendors Link includes fully interactive data
  17. 17. View the Live Demo enterprise-network-monitoring