Why would you should trust Stack Harbor with your Data
The Most performance and security oriented Canadian cloud company.
Learn more about our all SSD instances comparable and outperforming AWS, Azure, soft layer, iWeb etc..
2. TODAY, ORGANIZATIONS REGARDLESS OF SIZE OR IN-
DUSTRY FACE INCREASING CHALLENGES IN LIGHT OF A
CONSTANTLY SHIFTING TECHNOLOGICAL LANDSCAPE.
Management and continued support of IT infra-
structure has become a necessity and often results
in ad-hoc build-outs, costly capital expenditure and
ballooning personnel costs. Enter: the cloud.
While media and mainstream coverage of the cloud
has reached near feverish pitch, and we know well
by now that the cloud is one of the largest shifts in
IT over the past decade— do we know why?
Individuals, SMB, SME and larger organizations
alike are looking to cloud computing as a means to
improve competitiveness, remain agile, and simpli-
fy their business processes. A departure from the
traditional in-house model of infrastructure, and a
migration towards a decentralized ‘infrastructure as
a service’ (IaaS) model, is taking place.
Knowing which processes to migrate to the cloud—
and why however, can be tricky.
WHAT CAN THE CLOUD DO FOR YOU?
KEY BENEFITS OF INFRASTRUCTURE AS A SERVICE
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1. Equipment purchases require costly capital expenditure for infrastructure
that may or may not meet your organization’s fluctuating needs. Migrating
to a cloud environment ensures you pay only for the technological resources
you need—when you need it.
2. Redundancy and fault tolerance ensure that your services and access to
hardware will always be available. Redundant hardware and backup devices at
every possible point of failure ensure your virtual environment is continuous-
ly running.
3. Cloud virtualization environments require less staff and dedicated resourc-
es to maintain IT infrastructure. IT teams in a virtualized environment can
work on innovation instead of maintenance, and your organization as a whole
can focus on doing what it does best.
4. Agile enough to meet rising and decreasing demand, the cloud allows for
adding and removing resources seamlessly, helping you respond to both fore-
seen and unforeseen circumstances and scenarios.
5. Build up your capabilities and deploy additional hardware resources easily.
True cloud infrastructure allows you to forgo lengthy product order processes
and be able to provision and build upon your services, with limited turnaround.
Reduce IT CAPEX
Automatic Failover,
Fault Tolerance &
Redundancy
Empower your
Existing IT Team
Scale with Fluctuat-
ing Traffic Patterns &
Demand
Provision Additional
Resources Easily
3. IaaS
Infrastructure as a Service is the outsourcing of
servers, storage, networking and computing infra-
structure, and represents the fastest growing area
of cloud computing. Instead of investing in hard-
ware, IaaS allows for renting and paying for the in-
frastructure with a pay-as-you-go model, from a
cloud service provider.
Examples: web server, database storage
PaaS
In a Platform as a Service environment, not only is
infrastructure made available, but so too is an ap-
plication development and deployment platform,
geared towards the development sphere. Allowing
for the development of web applications in a col-
laborative fashion, PaaS allows development teams
to easily build applications and services over the
Internet.
Cloud Servers are often the first step towards
cloud hosting and are lower in cost than dedicated
solutions but technologically superior to traditional
shared hosting. Pooled shared physical resources,
are divided amongst multiple clients who utilize the
same shared physical infrastructure and purchase
the virtualized resources they require. Benefits
consist of: ease of use, scalability, and cost savings.
Private Cloud is a dedicated server upon which
your—and only your—data rests. A virtualized en-
vironment akin to Public Cloud, by not sharing re-
sources with other users, you can be confident that
you will have access to the power you need, and not
have to worry about “noisy” neighbors. Benefits
include: security, fixed resources, compliance, and
improved reliability.
Elastic Cloud combines the best of both worlds by
offering dedicated pools of virtual resources and
the ability for a system to adapt to workloads so
that available resources match current demand as
closely as possible. While still utilizing shared infra-
structure, users are assured of dedicated resources
always being available. Benefits include: cost sav-
ings, scalability and fixed resources.
SaaS
A software licensing and delivery model, Software
as a Service is software licensed on a subscription
basis and eliminates the necessity of upgrading and
re-purchasing licenses while allowing users to ac-
cess the software from just about any web-facing
computer.
Examples: sales management tools, accounting software
PLATFORM
AS A SERVICE
INFRASTRUCTURE
AS A SERVICE
SOFTWARE
AS A SERVICE
THE 3 FUNDAMENTAL SERVICE MODELS
OF CLOUD COMPUTING
THE 3 COMMON CLOUD COMPUTING MODELS
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4. With redundancy at every possible point of failure, Stack Harbor’s infrastructure
is engineered to deliver the highest performing cloud virtualization experience
possible. Leveraging a fully distributed, all-flash, enterprise grade network, Stack
Harbor’s commitment to leading edge technology results in ease-of-use and the
most resilient cloud architecture possible.
Although the cloud may be far-reaching, the technologies and geographies that
tie it together are equally important.
Location and points of presence in choosing a cloud provider matter for two main
reasons:
Data protection: Different types of data consist of different locality require-
ments. Cloud operations within Canada allows for data sovereignty, not being
directly subjected to the Patriot Act, and the benefit of local IP laws.
Latency: Geographically appropriate data centers and points of presence will re-
sult in a seamless end-user experience. Stack Harbor’s chief point of presence
in Montreal is strategically situated to offer low-latency to the Ottawa-Toron-
to-Montreal-Quebec City corridor. With direct-peering to the East and West
coast USA & Western Europe, plus a CDN extending to Europe and Asia, our
dedication to reduced latency is reflected in web page load times, server response,
and no noticeable lag for your users, wherever they may be.
Stack Harbor’s data center is SSAE16 SOC II Type II certified and benefits from
modern environmental controls, redundant physical fibre entrances, a Victau-
lic Vortex fire suppression system, 24/7 live monitored security, dedicated fuel
-powered emergency generator and multi-homed network connectivity.
Housed in the Montreal Stock Exchange Tower, and connected to the highest
priority electrical grid for service restoration upon interruption in the region, ev-
ery measure possible is taken to safeguard your data and services.
100% Canadian owned and operated means being able to leverage the latest
green energy technology. Our data center is powered by 97% renewable energy
sources, and our extended organization’s power supply is exclusively provided by
Hyrdo-Quebec’s 100% renewable energy. At Stack Harbor, sustainability isn’t
simply a choice, it is imperative.
2. LOCAL CLOUD
COVERAGE
3. MODERN
DATA CENTER
4. COMMITMENT
TO GREEN ENERGY
1. RELIABLE CLOUD
INFRASTRUCTURE
LET YOUR CLOUD TAKE SHAPE
WITH STACK HARBOR
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5. No longer a matter of when, the majority of busi-
nesses & organizations that have yet to migrate to
the cloud are now considering how.
In 2014, 87% of businesses maintain partial opera-
tions in the cloud; of this group, 43% wish they had
adopted cloud technology sooner, while continuing
to migrate workloads.
As a means to bolster staff more aligned with core
business operations, to minimizing CAPEX on in-
frastructure with a limited lifespan, the benefits of
cloud-based services are many.
Of the benefits reported by those who have suc-
cessfully adopted cloud technology:
• 51% of businesses point to a reduction in time
spent managing IT
• 94% laud the security benefits
• 96% worry less about power outages
• 70% reinvest money saved as a result of moving
to the cloud
THE CLOUD IN NUMBERS
THE CLOUD & CANADIAN SMB
Robert Hart, of the Canadian Cloud Council,
espouses the benefits of SMB & SME keeping
their data within Canada, while more than half of
SMB value a local cloud provide and 31% believe
it to be critical.
More than 50% of Canadian CIOs consider
cloud computing to be their largest concern in
the coming year. (It needn’t be.)
While 75% of SMB & SME are looking to SaaS
solutions, 48% have targeted IaaS while another
42% acknowledge PaaS as being on their radar.
46% of SMB claim that security is their num-
ber one concern in leveraging cloud technolo-
gies, while 22% point to data sovereignty as their
chief worry.
30%
48%
52% 60% 57%
2-3
22%
YEARS
WE DON’T HAVE THE
RESOURCES TO GET
PEOPLE TRAINED
WEHAVERESOURCES
BUTWEJUSTHAVEN’’T
HADTHETIME.
WE DON’T HAVE
THE RESOURCES TO
IMPLEMENT NEW
TECHNOLOGIES AND
APPLICATIONS
TODAY
NEXT WAVE
NONUSER
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6. MAINTAIN,
MONITOR
& SUPPORT
DESIGN
& BUILD
IMPLEMENT
Stack Harbor’s Managed Services allow you to focus on your core
business, while we focus on ours. All backed by a premium sup-
port team and a dedicated account manager, your transition to
the cloud can be an educated, informed and seamless one.
STACK HARBOR’S MANAGED SERVICES
TOWARDS A MANAGED SOLUTION
ASSESS & PLAN
1. Consultation An initial consultation with your
dedicated technical and account managers will
seek to better understand the needs unique to
your organization.
DESIGN & BUILD
2. Architecture Custom cloud architects will tai-
lor an environment to your current—and future—
needs. From elastic to private or public IaaS, your
existing processes will all be considered in archi-
tecting your cloud solution.
3. Migration Once designed, your solution will be
initialized and the processes to migrate existing
applications will be initiated.
IMPLEMENT
1. Network, OS and Application Level Deploy-
ment New and existing OS and application layers
will be installed and deployed to your virtualized
networking environment.
MAINTAIN & MONITOR
1. Guaranteed Uptime & Availability With a fully
redundant network and rock solid infrastructure,
Stack Harbor guarantees 99.999% power and
network uptime with an industry leading SLA.
2. Regular Backup Scheduling Key to true cloud
infrastructure is an integrated backup option with
configurable retention periods and intervals.
3. Automated OS application updates Regular
OS and application updates will ensure that your
cloud solution is regularly patched, updated and
running up-to-date and secure application and
OS level software.
4. Continued Monitoring Performance and appli-
cation monitoring ensures your virtualized envi-
ronment is running at peak performance. Proac-
tive over reactive, monitoring allows for capacity
planning and continued performance.
CONTINUED SUPPORT
1. Tailored Support Packages From 24/7 monitor-
ing & notifications, to rapid response support, or
pre-determined buckets of managed administra-
tion, you can rest assured that virtualization, net-
working or administrative support will always be
available.
2. Monthly analytical and account status reports
Each month, an actionable and personalized re-
port will break down traffic, and usage, further
detailing advice on scaling your cloud server to
continually meet your needs.
ASSESS
& PLAN
Stack Harbor | Toll Free: +1 855.446.7836 | www.stackharbor.com
7. Stack Harbor | Toll Free: +1 855.446.7836 | www.stackharbor.com
STACK HARBOR’S MANAGED SERVICES
$50/MONTH $100/MONTH $150/MONTH
TELEPHONE SUPPORT X X X
DEDICATED
ACCOUNT MANAGER
X X X
MANAGED CLOUD BACKUP X X X
MIGRATION
ASSISTANCE
X X X
NETWORK MONITORING X X
VM RESOURCE MONITORING X X
SERVICE-LEVEL MONITORING X
DEDICATED TECHNICAL
ADMINISTRATOR
X
PROACTIVE SECURIT Y
UPDATES
X
PROACTIVE SYSTEM UPDATES X
PROACTIVE
ALERT MONITRING
X
MONTHLY
PERFORMANCE REPORT
X
ADDITIONAL HOURLY SUPPORT $90 $80 $70
Every SMB, enterprise or individual has flexible needs and requirements; not any two clouds are alike. Stack
Harbor’s Managed Services allow for all of the benefits of a true cloud environment, but with architecture &
migration assistance, proactive administration, continuous monitoring and extended management options.
STACK HARBOR’S ADVANCED SOLUTIONS
If your situation and requirements require an advanced solution, further tailored to your ex-
act needs, then our team of cloud consultants and network architects are available to discuss cloud-
based options available to you, no matter how complex or unique your operating environment may be.
From tailored storage solutions, to enhanced firewall services or high-availability enabling clusters, Stack Har-
bor can help your cloud take shape.
8. Stack Harbor’s mission is to simplify cloud hosting
for organizations, businesses and individuals alike,
by delivering user-friendly, efficient and effective
services to meet any IT needs.
Proudly headquartered in the heart of Montreal
and strategically positioned to service clients in the
Toronto-Montreal-Ottawa corridor and beyond,
Stack Harbor’s foundation rests upon four core pil-
lars: security, usability, performance & support.
CLOUD-GAZERS BY TRADE
Far beyond taking basic steps to safeguard data and prevent service in-
terruptions, our services are certified to meet even the most demanding
security requirements and sensitivity compliance across industries.
Whereas other hosting providers may sacrifice performance for simplicity,
we believe there is always a balance to be found. That is why we endeavor
to deliver the most technologically advanced product in a simple and easy-
to-use fashion.
Stack Harbor’s infrastructure leverages leading-edge cloud networking
technology and our clients are afforded only the best cloud virtualization
environment with .
One SLA, one support number, one account manager and one invoice.
With a single point of contact, and clear channels of communication,
Stack Harbor allows for peace of mind in knowing your virtual environ-
ment is well optimized, and that support is available 24/7/365.
SECURITY
USABILITY
PERFORMANCE
SUPPORT
Stack Harbor | Toll Free: +1 855.446.7836 | www.stackharbor.com
9. STACK HARBOR’S VPS
& ELASTIC CLOUD ADD-ONS
ADDITIONAL BW /
MONTH
DATA SENT $0.10/GB
DATA
RECEIVED
$0.10/GB
Every virtual machine connects to multiple premium-uplink provid-
ers offering direct peering throughout North America and Europe in
addition to Stack Harbor’s 1GB+ private internal network.
All cloud servers include 50GB of public network transfer per
month. Additional bandwidth is billed on a per-GB basis. Clients
may also allot multiple IPv4 or IPv6 public network addresses
ADVANCED NETWORKING
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DAILY BACKUP
(INCREMENTAL)
$0.10/GB
CONTINUOUS BACKUP
$0.25/GB
+ $15/MO
Backup any operating system, application or database platform with
Stack Harbor’s backup solutions.
Choose from incremental daily backups to ensure the protection of
your data or opt for additional peace of mind with Continuous Data
Protection by market-leading Idera to enable data recovery from any
point in time, and rest assured that your data will always be safe-
guarded against the unexpected.
BACKUP SOLUTIONS
Stack Harbor’s Global Content Delivery Network offers users the
ability to select from additional points of presence to distribute work-
loads and deliver content from the best possible location, all via in-
telligent load balancing DNS infrastructure, and creating a seamless
experience for your end users.
GLOBAL CONTENT DELIVERY NETWORK
Ideal for businesses or industries in which compliance, security and
predictable, dedicated resources are of the utmost importance,
Stack Harbor’s private cloud solutions guarantee availability to vir-
tual resources while mitigating the privacy concerns associted with
multi-tenant environments and public cloud infrastructure.
PRIVATE CLOUD SOLUTIONS STARTING AT
$449/MONTH
STARTING AT
$1050/MONTH
DUAL 8X
CORE PROCESSORS
DUAL 8X
CORE PROCESSORS
32 GB RAM 128 GB RAM
U/L BANDWIDTH U/L BANDWIDTH
CUSTOMIZABLE
STORAGE OPTIONS
CUSTOMIZABLE
STORAGE OPTIONS
CDN LCDN LOCATIONOTI STARTING AT
EUROPE $0.020/GB
ASIA $0.300/GB
SOUTH AMERICA $0.120/GB
AFRICA $0.700/GB
OCEANIA $0.150/GB
Distribute incoming TCP/IP requests across clusters of cloud serv-
ers with automatic load-balancing options. Stack Harbor’s load bal-
ancers can also help you rescale your deployment by automatically
adding or removing cloud server instances for increased application
or traffic capacity, as real-time usage warrants.
VIRTUAL LOAD BALANCING
VIRTUAL
LOAD BAL ANCERS
$45/MO
PUBLIC IPV4 $0.2/MONTH
PUBLIC IPV6 $2.0/MONTH
10. Stack Harbor | Toll Free: +1 855.446.7836 | www.stackharbor.com
WEBSITE HOSTING
Powered by Stack Harbor’s resilient, enterprise-grade cloud infrastructure, website hosting plans running on
the stable, secure and robust Cloud Linux OS include all-flash SSD storage, IMAP/POP3 email packages,
and the option of PCI compliance, SSL certificates for e-commerce, dedicated IPv4 addressess and more.
PERSONAL SMALL BUSINESS LARGE BUSINESS
DISK SIZE 15 GB 75 GB 100 GB
CPU/RAM
RESOURCE ALLOCATION
LOW MEDIUM HIGH
PARKED DOMAINS/
SUBDOMAINS
1 10 UNLIMITED
IMAP/POP3
EMAIL ACCOUNTS
50 250 750
BACKUP OPTIONS $0.30/GB + $5/MO $0.25/GB + $15/MO 0.20/GB + $45/MO
SSL CERTIFICATE X X
PCI COMPLIANT X X
DEDICATED IPV4 X X
$15/MONTH $40/MONTH $75/MONTH
• cPanel Support
• Paper Lantern
• True Cloud Infrastructure
• SSH Access
• SSL & PCI Compliant Options
• Distributed SSD Storage
• 24/7 Customer Support
• Additional Management Options
STACK HARBOR’S WEBSITE
HOSTING PLANS BENEFIT
FROM:
By opting for a cloud-based, intelligent, self-healing ingrastructure, you benefit from the peace of mind in
knowing that your email, website and database are hosted on resilient infrastructure.
With no single point of failure, in the event of any network or hardware issues arising, server processes are
automatically migrated to redundant standby servers, ensuring maximum uptime.
WHY CHOOSE A CLOUD-BASED WEBSITE HOSTING SOLUTION?
cPanel happens to be one of the-- if not ‘the’, most popular Linux based web hosting control panels. Featuring
an easy-to-use graphical interface, cPanel simplifies the processes involved in hosting a website, managing
email accounts, databases, and more.
WHAT IS CPANEL?
Our Small Business and Large Business hosting plans feature PCI compliance and a free SSL certificate as part
of the standard package. Enhanced SSL options are also available, and a full list of SSL partners can be found
at stackharbor.com
WILL I BE ABLE TO ACCEPT CREDIT CARD PAYMENTS?
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MANAGED CPANEL CLOUD SERVERS
$178.23/MONTH $254.45/MONTH $406.91/MONTH $662.05/MONTH
RAM 4 GB 8 GB 16 GB 32 GB
SSD-STORAGE 100 GB 200 GB 400 GB 800 GB
PROCESSOR 5 CORE 8 CORE 16 CORE 24 CORE
• SSH Root Access
• 24/7/365 cPanel support
• Migration assistance
• Email server configuration
• cPanel/WHM
• System updates
• Ping monitoring
• PCI configuration
ALL MANAGED CPANEL
SERVER ACCOUNTS
INCLUDE:
Stack Harbor’s Managed cPanel Servers rest upon the same resilient, agile and all-flash cloud infrastructure
as our VPS, elastic and website hosting solutions, yet feature the added benefits of management options. Our
managed cPanel Cloud Server plans are ideal for hosting multiple websites, minimizing IT overhead and extend-
ed administrative access to your cloud-based hosting platform.
Combine the benefits of true cloud infrastructure, with the power of cPanel/WHM and security features of
CloudLinux resource isolation. Dedicated server space ensures access to all of your virtual resources at all times,
while Stack Harbor’s extensive support, monitoring and management options bring additional peace-of-mind.
Whether managing multiple cPanel accounts, trying to limit IT expenditure, or would simply rather focus on
your core business offering and not have to worry about your website, a Managed cPanel Cloud Server solu-
tion is the best of both worlds: resilient cloud-based infrastructure, cPanel simplicity, CloudLinux security,
and Stack Harbor’s extensive management and monitoring options. Did we say best of both worlds? Scratch
that-- best of most worlds.
WHAT ARE THE BENEFITS OF A MANGED CPANEL CLOUD SERVER SOLUTION?
WHM furthers the simplicity and ease-of-use inherent in cPanel and extends administrative control to consist
of DNS and FTP configuration and management, extended security settings, configurable services and simpli-
fied maintenance of multiple websites and cPanel servers.
WHAT IS CPANEL WHM?
12. STACK HARBOR’S AFFILIATE PROGRAM
THRESHOLD AFFILIATE LEVELS
Stack Harbor | Toll Free: +1 855.446.7836 | www.stackharbor.com
Under Stack Harbor’s Affiliate Program,
there is no limit to your commission earn-
ing potential.
Whenever someone vists Stack Harbor
via your unique affiliate URL, enters your
affiliate code at time of purchase, or is a
“warm-referral’’ to a member of our team,
you are eligible to earn commission.
For each eligible and newly registered cli-
ent you refer for services you are enti-
tled to earn the equivalent to the value of
100% of their first month paid in services.
What’s more, is that each successful
referral brings you one step closer to
threshold affiliate levels.
A unique bonus structure provides further incentive to recruiting new clients, while helping affiliates earn even
more on top of the standard commission rate.
Affiliates will achieve Preferred status after 3 successful client referrals with a minimum monthly commitment
of $150. Preferred affiliates will not only earn the equivalent of the first month of services, but also 5% of the
first 3 months of paid service for every new client after the initial three in one calendar month.
Affiliates will achieve Elite status after 6 successful client referrals with a minimum monthly commitment of
$150. Elite affiliates will not only earn the equivalent of the first month of services, but also 7.5% of the first 3
months of paid service for every new client after the initial six in one calendar month.
Affiliates will achieve Associate status after 9 successful client referrals with a minimum monthly commitment
of $150. Associate affiliates will not only earn the equivalent of the first month of services, but also 10% of the
first 3 months of paid service for every new client after the initial nine in one calendar month.
At a Glance:
Full details, including Terms & Conditions and registration forms can be found at
www.stackharbor.com/en/affiliates.
• Once monthly payouts
• No cost to join
• 45-day waiting period on payment
• Detailed affiliate reports & payout details
• Choose between cheque or PayPal transfer
• 90-day active cookie tracking
13. STACK HARBOR’S VPS
& ELASTIC CLOUD PLANS
$16/MONTH
$0.022/HR
$39.73/MONTH
$0.052/HR
$77.46/MONTH
$0.108/HR
$115.19/MONTH
$0.160/HR
RAM 1 GB 2.5 GB 5 GB 7.5 GB
SSD-STORAGE 16 GB 40.5 GB 80 GB 120 GB
CPU CORES 1 2 4 6
Stack Harbor’s Cloud Servers feature redundant enterprise infrastructure, an
extensive library of OS & application stacks, an easy-to-use web-based con-
trol panel, guaranteed network & power uptime and 24/7/365 support.
INDIVIDUAL
CLOUD SERVERS
Stack Harbor | Toll Free: +1 855.446.7836 | www.stackharbor.com
$152.92/MONTH
$0.212/HR
$303.84/MONTH
$0.422/HR
$429.88/MONTH
$0.597/HR
$555.92/MONTH
$0.772/HR
RAM 10 GB 20 GB 30 GB 40 GB
SSD-STORAGE 160 GB 320 GB 480 GB 640 GB
CPU CORES 8 16 20 24
Ideal for larger production deployments and high-traffic applications that
demand both capacity and processor-intensive resources, Stack Harbor’s
high-volume cloud servers can handle even the most demanding of tasks.
HIGH-CAPACITY
CLOUD SERVERS
$77.46/
MONTH
$152.92/
MONTH
$228.38/
MONTH
$303.84/
MONTH
$756.61/
MONTH
$1133.91/
MONTH
$1511.21/
MONTH
$2265.82/
MONTH
RAM 5 GB 10 GB 15 GB 20 GB 50 GB 75 GB 100 GB 150 GB
SSD-STORAGE 80 GB 160 GB 240 GB 320 GB 800 GB 1200 GB 1600 GB 2400 GB
CPU CORES 4 8 12 16 20 30 40 40
CPU PRIORIT Y 1X 1X 1X 1X 2X 2X 2X 3X
Stack Harbor’s Dedicated Elastic Cloud provides always-available, fixed re-
sources. Ideal for development teams and groups with multiple shared projects
or applications and environments with fluctuating traffic patterns requiring
adaptive auto-scaling, VM template backups and seamless provisioning.
DEDICATED
ELASTIC CLOUD