Logicalis Backup as a Service: Re-defining Data Protection


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Logicalis Backup as a Service: Re-defining Data Protection

  1. 1. 1 Redefine Data Protection Mark Szylkarski @MarkSzylkarski
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  4. 4. 4 Not Just Lower Cost and Risk but Increase Revenue The Business Drivers Lower Operational Costs Increase Revenue Reduce Risk
  5. 5. 5 The Operational Challenges Data Growth +40% Shrinking Backup Windows Resources Unable to Keep Pace, TCO Too High Recoveries Take Too Long, Not Reliable
  6. 6. 6 Legal & Regulatory Requirements • Legislation broken down by Personal Data Laws, Corporations Act, Tax Law and Regulations such as Sarbanes Oxley, C-Sox, K- Sox, J-Sox • Includes data encryption, data residency, data sovereignty, off shoring, cross boarder data transfers, disaster recovery, business continuity, disclosure, data retention, personal data protection
  8. 8. 8 Managing Different Workloads ADVANCED DATA SERVICES SIMPLE DATA SERVICES Transaction Processing Online Archive VM Infrastructure Decision SupportFull Motion Video High Performance Computing Web Content Content Management IT Applications Storage As-A-Service Home Directories Email Application Development Tech Apps
  9. 9. 9 Availability, Replication, Backup and Archive Data Protection Continuum SnapshotReplicationAvailability Backup Archive Zero Seconds Minutes Hours Complementary Tiers to Meet Any Recovery Requirement
  10. 10. 10 DATA CENTER VM VMVM Data Protection for a New IT Reality VM VM VM PUBLIC CLOUD Application Resiliency Commodity Hardware / DAS Storage Arrays & Data Protection Appliances VPLEX Data Domain Avamar Recover Point VNX IsilonVMAX XtremIO Storage System Resiliency Different Mechanisms Tied Together Through Orchestration Hybrid
  11. 11. 11 Tape Centric with Disk Disk Centric Data Protection as a Service Data Management as a ServiceBackup as a Service Backup and Archive to Tape Transforming Ahead Of The Waves
  12. 12. 12 Tape-Centric with Disk Backup Server Purpose Built Backup Appliances Primary Storage Backup Management Console Non Disruptive, Improved Performance, Reliability and ROI
  13. 13. 13 Primary Storage Disk Centric Backup Designed for Disk – Deduplication, Full Recoveries Purpose Built Backup Appliances Consolidated Workloads
  14. 14. 14 IT Must Be Responsive To Data Owners Application Owners IT Team Gap Is Created When IT Team And Data Owners Are Not Aligned
  15. 15. 15 Avoid The Accidental Architecture Application Owners IT Team The Right Architecture Can Bridge This Gap
  16. 16. 16 DATA SOURCE INTEGRATION Virtual & Physical, Applications, Primary Storage PROTECTION STORAGE Consolidated Pools Of Storage For Data Protection Protection Storage Architecture D ATA M A N A G E M E N T S E R V I C E S Policy & Storage Management, Monitoring, Analytics, Discovery
  17. 17. 17 Backup Management Console Purpose Built Backup Appliances Primary Storage Backup As A Service Optimized Data Movement and Application UI Integration Accidental Architecture Service Provider Orientation People & Process
  18. 18. 18 LEADER MARKET IDC WW Quarterly Storage Software Qverview 2013 IDC WW PBBA Tracker 2013. April 2014 DATA PROTECTION 0 500 1000 1500 2000 2500 3000 Data Protection & Recovery Software Purpose-built Backup Appliances Backup and Recovery Leadership 2013 Revenues
  19. 19. 19 Data Protection as a Service Data Management Protection Storage Primary Storage Services Expand To Availability, DR, Archive and More Policy Reporting Catalog Backup ArchiveDisaster Recovery Availability Services
  20. 20. 20 Data Management as a Service Data Management Backup ArchiveDisaster Recovery Availability Protection Storage Primary Storage Cloud Enabled, Enhanced Metadata and Active Copy Management Metadata Analytics Extracting Additional Value Test & Dev Services Policy Reporting Catalog
  22. 22. 24 Introduction Jonathan Pannell – 0407 732 000 – jpannell@au.logicalis.com A Bit About Me? • Not Dennis Dastoor (congrats on the baby boy!) • Over 20 years in the ICT industry • Had roles in Technical, Solution Architecture, CTO Sales and Leadership • Data Centre has been my core focus in the last 10 years • Built one of QLD’s first integrated practices merging availability, platform and recoverability • Helped solved problems for the small to very large organisations across APAC • Work very closely with EMC and share the vision • Love to cook-to-eat and don’t mind a beer….
  23. 23. 25 Backup as a Service Re-defining Data Protection
  24. 24. 26 Logicalis’Approach to Backup Business-focussed Built on SLAs, including committed recovery times for restoration. Operational efficiency Focus staff on “core” IT projects. Optimised processes around backup and recovery. Needs->technology alignment Reduced Risk Out monitoring and management processes ensure that backups are monitored and data is secure. Single integrated solution. Single integrated support. Pain free Backup agents, media servers, management & master servers, disk staging, libraries, off-siting
  25. 25. 27 As data grows, traditional backup fails  Media purchases  Offsite tape handling and holding  Tape and library upgrades  Media migrations  Requirements to keep more information longer  Media deterioration  Losing tapes poses a security risk (remote offices)  Constant troubleshooting  Limited IT staff at remote offices  Reliable reporting  Not meeting backup windows  Cannot provide adequate restore levels  Reliability of tape infrastructure  Inability to back up remote offices effectively Performance Cost Management and Security
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  27. 27. 29 Backup as a Service – Corporate Edition Provisioning of backup services protecting client on-premise data directly to the Logicalis Cloud for a minimum period of thirty- one (31) days. Combined with proactive 24x7 monitoring and service management. Optional Tape-out service for long-term retention
  28. 28. 30 Backup as a Service – Enterprise Edition Provisioning of backup infrastructure on client premises with local de-duplication and retention of customer’s protected server data for a minimum period of seven (7) days. Combined with proactive 24x7 monitoring and service management. Optional replication to Logicalis Cloud and Tape-out service for long-term retention
  29. 29. 31 Backup Portfolio Overview BaaS Corporate BaaS Enterprise Designed for small to mid size datasets With SLA’ based on backup availability & backup success Designed for larger datasets (including datasets with high rate-of-change) with SLAs focussed on restoration Monitoring Proactive 24x7 monitoring and management Infrastructure Provisioning of backup and restoration services directly from Logicalis Cloud Provisioning of local backup infrastructure and optional data replication to Logicalis Cloud Connectivity Private WAN or Internet VPN connectivity option WAN links (where required) for optional replication SLA focus Backup availability & backup success Restoration of data. Penalties Penalties for SLA breaches caused by Logicalis
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  31. 31. 33 Case Study: ABB Challenges Legacy Data Center Environment with File and applications Server distributed around the country Disparate technologies that had begun causing major problems Volume of tapes meant data recovery resulted in downtime and loss of productivity Backup SLAs not being met
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  33. 33. 35 Case Study: ABB “ ” Predictable monthly cost Clear SLAs Faster server restores Rapid data restoration Removal of data protection in house skill sets A lot less risk. The most important thing for our business is we have a lot more confidence in the reliability of our back- ups and our ability to restore the data. Results
  34. 34. 36 Challenges IT operations run across four different backup technology platforms Data growth – backup procedures took longer & backup windows needed shrinking Licencing costs and infrastructure upkeep cost Scalability Reliability
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  36. 36. 38 Case Study: Toyota “ ” “a more streamlined approach to data management” Greater ability to restore data Reduction of overall backup costs by 20-30% Toyota has had servers in the cloud but we had never put backup in the cloud. This a new concept for most companies and we were glad to be the first adopters for something that provides such transformative and beneficial effects for the business. Results
  37. 37. 39 Why TMCA chose Logicalis Clear SLAs Standard offering, not custom-designed Genuine “as-a-service” financial model, with reputable vendor backing Good relationship established, preparedness to listen & respond
  38. 38. 40 The Tough Questions “Do you have SLAs. Are you meeting them?” “Can you guarantee the integrity of backup data?” “Do you meet your backup window ?” “Can you meet RPO/ RTO objectives?” “Can you scale to meet business growth?”
  39. 39. 41 Summary An OPEX solution to the backup challenge Virtual environments through to laptops Scalable, flexible solutions based on EMC Avamar technology Strict penalty- backed restoration SLAs Backed by our 24x7 Global Services Centre Reduced costs and risk Remove administration overhead Hosted, Cloud and On-Premise options Full visibility of performance and usage
  40. 40. 42 Next Steps Backup & Recovery Assessment  Objective review of your backup environment  Summary of findings (backup capacity, retention periods, unreliable clients, backup windows)  Recommendations  High-level budget for proposed improvements