Maitrey Patel will give a presentation on advanced Jira topics including JQL, reporting, advanced roadmaps, dashboards, combined boards, mail handlers, and add-ons. The presentation will also cover Jira Service Management features like queues, email integration, customer portals, and SLAs. The agenda includes an overview of Jira and BitBucket basics as well as a demo and Q&A session.

1. MAITREY PATEL | SOLUTION ARCHITECT
NOKIA | @MAITREY684
JIRA BASICS - ADVANCED
AHMEDABAD MAR-23 MEET-UP

2. ATLASSIAN COMMUNITY
AHMEDABAD

4. Agenda
Atlassian BitBucket
Jira - Basics
Jira - Advanced
JSM - Overview
Demo
Q & A

5. JIRA FOR EVERY TEAM

6. JIRA Family
Jira Software, Jira Service Desk and Jira Core
• Jira Software
Jira Software supports any agile
project management methodology for
software development
• Jira Service Desk
Jira Service Desk is a helpdesk
request tracker. It lets you receive,
track, manage and resolve requests
from your team's customers. The app
comes with a self-service web portal
where customers fill out forms to ask
for help.
• Jira Core
JIRA Core is a JIRA application that
provides you with a workflow management
system that you can use for many things,
including running projects, tracking assets,
and basically anything that requires work
moving through a workflow.

8. GET TO KNOW JIRA
Everything about Jira

9. GET TO KNOW JIRA
Jira Software is built for every member of your software team to plan, track, and release great
software.
• Plan
Create user stories and issues, plan
sprints, and distribute tasks across
your software team.
• Track
Prioritize and discuss your team’s
work in full context with complete
visibility.
• Release
Ship with confidence and sanity
knowing the information you have is
always up-to-date.
• Report
Improve team performance based on
real-time, visual data that your team
can put to use.

11. Jira - Advance

12. Advanced
Topics
Jira - Advanced
• JQL
• Reproting
• Advanced Roadmaps
• Dashboards
• Combined Boards
• Mail Handler
• Add-ons

13. Jira Service Management

14. JIRA SERVICE MANAGEMENT

15. JSM
Features
JSM - Features
• Queues
• Email Integration
• Customer Portal
• SLAs

16. Questions

17. DEMO

18. Questions

19. Thank you!