Jira is a proprietary issue tracking system that includes functions for bug tracking, issue tracking, and project management. It categorizes issues into types such as bugs, improvements, new features, and tasks, and manages their lifecycle through a workflow. Key elements of an issue include a summary, reporter, description, and resolutions like fixed, won't fix, and incomplete.

1. JIRA 10120160524 - panji@kudo.co.id

2. –Atlassian Documentation
“Jira (/ˈdʒi.rə/ JEE-rə) (stylized JIRA) is a
proprietary issue tracking. It provides bug
tracking, issue tracking, and project
management functions.”
https://confluence.atlassian.com/jira064/jira-101-720412861.html

3. What is an ISSUE ?
An issue could represent :
a software bug
a project task
a product improvement
a help-desk ticket

4. Issue Types
Bug
Ex : Force Close when accessing
PromoBox Detail
Improvement
Ex : Forgot PIN on PIN Confirmation Dialog
New Feature
Ex : Transaction History, Transaction History
API
Sub-task
Ex : Transaction History UI, Transaction
History Asset
Task*
Ex : Find Valid PLN PostPaid Receipt

5. Issue Fields
Summary
A brief one-line summary of the issue.
For example, “Crash on Main Menu”
Reporter
The person who entered the issue into
the system.
Description
A detailed description of the issue.
Affect Version/s
Project version(s) for which the issue
is (or was) manifesting.
https://confluence.atlassian.com/jira064/what-is-an-issue-720416138.html
Fix Version
Project version(s) in which the issue
was (or will be) fixed.
Assignee
The person to whom the issue is
currently assigned.
Environment
The hardware or software environment
to which the issue relates.
Linked Issues
A list of links to related issues.
Labels
Labels to which this issue relates.

6. Create an Issue

7. JIRA Workflow
Every issue has a lifecycle.
In JIRA, the lifecycle of an issue is managed by a workflow.

8. Issue Resolution
Fixed
A fix for this issue has been implemented.
Won’t Fix
This issue will not be fixed, e.g. it may no
longer be relevant.
Won't Do
This issue won't be actioned. (This resolution is
the same as Won't Fix, and is only available for
software projects by default)
https://confluence.atlassian.com/jira064/what-is-an-issue-720416138.html
Duplicate
This issue is a duplicate of an existing issue. Note: it
is recommended you create a link to the duplicated
issue.
Incomplete
There is not enough information to work on this issue.
Cannot Reproduce
This issue could not be reproduced at this time, or not
enough information was available to reproduce the
issue. If more information becomes available, please
reopen the issue.

9. Project Versions
Versions are points-in-time for a project.
They help you schedule and organize your releases.

10. Search & Filter

11. Create a Dashboard

12. IF YOU SEE
SOMETHING
SAY JIRA
SOMETHING