Compliance Success with the Atlassian Cloud Ecosystem

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Many organizations are required to adhere to compliance standards like SOX, PCI, HIPAA, ITAR, and others. Compliance is vital and failure can be costly in more ways than one. How can you leverage Atlassian tools like Jira to implement, maintain, and support enterprise compliance? What are the essential design considerations, tools, techniques, and pitfalls of compliance in the Atlassian tools? Join Cprime’s Clayton Chancey, Senior Solutions Architect, and John Lucas, Solutions Architect, as they share their experiences, thoughts, and best practices on using Atlassian tools to help organizations achieve compliance. You will learn about: - Capturing Approvals - Enforcing Segregation of Duties - Integrating with User Lifecycle Management - Supporting Audit Activities - Managing Compliance Initiatives

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Compliance Success with the Atlassian
Cloud Ecosystem

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Clayton Chancey
Solutions Architect
Cprime
John Lucas
Solutions Architect
Cprime
Speakers

01 Approvals
02 Segregation of Duties
03 User Lifecycle Management
04 Supporting Audit Activities
05 Managing Compliance Initiatives
06 Keep the Conversation Going / Q&A
Agenda

• Why are approvals important for compliance?
• How to configure Jira to capture approvals
Approvals

Approvals – Jira Service Management Workflows

• What is segregation of duties?
• Why is segregation of duties important for compliance?
• How to configure Jira to enforce segregation of duties
Segregation of Duties

Segregation of Duties – Workflow Conditions & Validators

Segregation of Duties – Jira Service Management

• What is User Lifecycle Management (ULM)?
• Why is ULM important for compliance?
• Integrating Jira with common ULM tools (e.g., Workday, Okta)
• Atlassian Access
• Marketplace Apps
• IAAS Platforms
• Webhooks & APIs
User Lifecycle Management

User Lifecycle Management in Jira Service Management

• Typical Use Cases / Examples
• Provide a list of all users granted Oracle Financial Approver
roles in the last 10 months.
• Demonstrate that development activity involving ITAR
Defense Articles were only conducted by individuals with a
security clearance.
• Be on standby to support Internal Auditors during a 2-day fire
drill that includes project management data tracked in Jira.
Supporting Audit Activities

Supporting Audit Activities – Custom Fields

Supporting Audit Activities – JSM Service Catalog

Supporting Audit Activities – Reporting on Compliant Data

• Marketplace Apps
• Rich Filters for Jira
• Eazy BI
• Custom Charts
• Etc.
• External Tools
• Power BI
• Tableau
• Etc.
Supporting Audit Activities – Enterprise Reporting Tools

• Typical Use Cases / Examples
• Our company went public.
• We have adopted a new customer payment technology that
requires us to process credit card transaction information
directly.
Managing Compliance Initiatives

• Use Jira’s native capabilities to configure
Approvals, enforce segregation of duties,
and integrate with your ULM tools.
• If necessary, leverage Marketplace Apps
and enterprise reporting tools to support
more complex use cases.
• Use Jira to manage compliance
transformations and maintain
compliance over the long haul.
Key Takeaways

Connect with our
speakers on LinkedIn
Check out Cprime
upcoming webinars,
read our blog,
download
whitepapers/case
studies & more:
cprime.com/resources
Share with us what
topics you are
interested in, ask us
questions or give us
feedback!
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Compliance Success with the Atlassian Cloud Ecosystem

2. Compliance Success with the Atlassian Cloud Ecosystem

3. Audio is streamed through your computer speakers, so make sure your audio is on and turned up. The recording and slides will be sent to everyone via email within 24-48 hours after the webinar concludes. Submit questions any time during this presentation via the Q&A box on the bottom panel of your screen. Housekeeping Items

4. Clayton Chancey Solutions Architect Cprime John Lucas Solutions Architect Cprime Speakers

5. Poll Question #1

6. 01 Approvals 02 Segregation of Duties 03 User Lifecycle Management 04 Supporting Audit Activities 05 Managing Compliance Initiatives 06 Keep the Conversation Going / Q&A Agenda

7. Approvals

8. • Why are approvals important for compliance? • How to configure Jira to capture approvals Approvals

9. Approvals – Jira Software Workflows

10. Approvals – Jira Software Workflows

11. Approvals – Jira Service Management Workflows

12. Approvals – Jira Service Management Workflows

13. Approvals – Jira Service Management Workflows

14. Approvals – Jira Service Management Workflows

15. Approvals – Advanced Approval Logic

16. Segregation of Duties

17. • What is segregation of duties? • Why is segregation of duties important for compliance? • How to configure Jira to enforce segregation of duties Segregation of Duties

18. Segregation of Duties – Workflow Conditions & Validators

19. Segregation of Duties – Workflow Conditions & Validators

20. Segregation of Duties – Workflow Conditions & Validators

21. Segregation of Duties – Custom Fields

22. Segregation of Duties – Custom Fields

23. Segregation of Duties – Jira Service Management

24. User Lifecycle Management

25. • What is User Lifecycle Management (ULM)? • Why is ULM important for compliance? • Integrating Jira with common ULM tools (e.g., Workday, Okta) • Atlassian Access • Marketplace Apps • IAAS Platforms • Webhooks & APIs User Lifecycle Management

26. User Lifecycle Management in Jira Service Management

27. User Lifecycle Management in Jira Service Management

28. Supporting Audit Activities

29. • Typical Use Cases / Examples • Provide a list of all users granted Oracle Financial Approver roles in the last 10 months. • Demonstrate that development activity involving ITAR Defense Articles were only conducted by individuals with a security clearance. • Be on standby to support Internal Auditors during a 2-day fire drill that includes project management data tracked in Jira. Supporting Audit Activities

30. Supporting Audit Activities – Custom Fields

31. Supporting Audit Activities – JSM Service Catalog

32. Supporting Audit Activities – Reporting on Compliant Data

33. Supporting Audit Activities – Reporting on Compliant Data

34. • Marketplace Apps • Rich Filters for Jira • Eazy BI • Custom Charts • Etc. • External Tools • Power BI • Tableau • Etc. Supporting Audit Activities – Enterprise Reporting Tools

35. Managing Compliance Initiatives

36. • Typical Use Cases / Examples • Our company went public. • We have adopted a new customer payment technology that requires us to process credit card transaction information directly. Managing Compliance Initiatives

37. Managing Compliance Initiatives

38. • Use Jira’s native capabilities to configure Approvals, enforce segregation of duties, and integrate with your ULM tools. • If necessary, leverage Marketplace Apps and enterprise reporting tools to support more complex use cases. • Use Jira to manage compliance transformations and maintain compliance over the long haul. Key Takeaways

39. Connect with our speakers on LinkedIn Check out Cprime upcoming webinars, read our blog, download whitepapers/case studies & more: cprime.com/resources Share with us what topics you are interested in, ask us questions or give us feedback! learn@cprime.com Keep the Conversation Going…

40. Share in the conversation & keep updated on thought leadership, events & more! on LinkedIn, Twitter, Facebook, & YouTube Follow Us on Social Media

41. QUESTIONS? cprime.com | 877.800.5221 Questions?

42. QUESTIONS? cprime.com | 877.800.5221 Thank You cprime.com | 877.800.5221

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