This document provides an introduction and overview of an Atlassian user group meeting. It introduces the group leaders and their experience using Atlassian tools. It then provides overviews of the major Atlassian products like Jira, Confluence, Stash, Bamboo, and HipChat. It discusses how these products are integrated. It then focuses on Jira, describing Jira Software for agile project management, Jira Service Desk for help desks, and Jira Core for workflow management. It provides more details on using Jira Software for planning, tracking, and releasing software. It also discusses how Jira Service Desk can be used by DevOps, IT, and customer support teams.

1. MAITREY PATEL| GROUP LEADER | SOPHOS PLC
AHMEDABAD
Inaugural Meetup

2. INTRODUCTION
TEAM INTRODUCTION

3. Introductions
JEENAY SHAH
SOPHOS PLC
Co-Leader
2+ years Experience using Atlassian
tool(s)
CHANDNI PATEL
KNOWARTH TECHNOLOGIES
Co-Leader
2+ years Experience using Atlassian
tool(s)

4. ATLASSIAN USER
GROUP
AUG Introduction

6. ATLASSIAN PRODUCT
Product Integration

7. Atlassian Product Integration at
ease
Next Slide for the
Demo. 
A quick overview of how
these products are
seamlessly integrated with
each other and makes
everyone's’ life easy.
Major Products used in industry:
• JIRA
• Confluence (Wiki)
• Stash
• Bamboo
• HipChat

9. JIRA FOR EVERY TEAM

10. JIRA Family
Jira Software, Jira Service Desk and Jira Core
• Jira Software
Jira Software supports any agile
project management methodology for
software development
• Jira Service Desk
Jira Service Desk is a helpdesk
request tracker. It lets you receive,
track, manage and resolve requests
from your team's customers. The app
comes with a self-service web portal
where customers fill out forms to ask
for help.
• Jira Core
JIRA Core is a JIRA application that
provides you with a workflow
management system that you can use
for many things, including running
projects, tracking assets, and basically
anything that requires work moving
through a workflow.

12. GET TO KNOW JIRA
Everything about Jira

13. GET TO KNOW JIRA
Jira Software is built for every member of your software team to plan, track, and release great
software.
• Plan
Create user stories and issues, plan
sprints, and distribute tasks across
your software team.
• Track
Prioritize and discuss your team’s
work in full context with complete
visibility.
• Release
Ship with confidence and sanity
knowing the information you have is
always up-to-date.
• Report
Improve team performance based on
real-time, visual data that your team
can put to use.

15. JIRA SERVICE DESK
Introduction to Jira Service Desk

16. JIRA Service Desk
Jira Service Desk can be used by DevOps, IT & Customer Support.
• DevOps
By linking Jira Service Desk with Jira
Software, IT and developer teams can
collaborate on one platform to fix
incidents faster and push changes
with confidence.
• IT
Jira Service Desk provides ITIL-
certified templates for incident,
problem, and change management
that you can use out-of-the-box or
customize.
• Customer Support
Deliver great customer service with
multi-channel help across Web, email
and mobile. Keep customer issues
closely tied to your development
roadmap on a single Jira platform.

18. MAITREY PATEL | GROUP LEADER | SOPHOS PLC
Thank you!