This document provides an overview of the Jira and Confluence tools. It describes Jira as a customizable issue tracking system that can be used to manage projects, bugs, and software development. Confluence is described as an enterprise wiki for collaboration and knowledge sharing. The document outlines some of the key features of Jira, including workflows, dashboards, and the GreenHopper agile plugin. It also lists some potential uses for Confluence, like requirements gathering. Finally, it discusses benefits like more maintainable code, early bug detection, and better estimating through the use of these tools.