The document outlines an assertiveness training program that teaches participants to differentiate between passive, aggressive, and assertive behaviors. It defines assertiveness as expressing one's feelings and rights while respecting others. The training covers techniques like controlling tension, using positive self-talk, and learning to say no. Activities help participants evaluate their own assertiveness and practice communication styles. The goal is to help people reduce conflict in their lives by mastering assertive skills like direct but respectful communication.
ReadySetPresent (Assertiveness PowerPoint Presentation Content): 100+ PowerPoint presentation content slides. Assertiveness allows individuals to be aware of their aggressive, passive positive behaviors and develop confidence being assertive in today’s workplace. Assertiveness PowerPoint Presentation Content slides include topics such as: 16 slides helping you recognize and test and evaluate your own assertiveness, I statements, and assertive rights. 20 slides comparing passive, aggressive and assertive behaviors, 8 slides on the 6 personality types, 10 slides on assertive do's and don'ts, body language, and eye contact. Learn 9 types of assertive responses, 10 slides on dealing with conflict, overcoming fear, 4 steps to saying no, 20+ slides with tips on becoming more assertive, how to's and more
ReadySetPresent (Assertiveness PowerPoint Presentation Content): 100+ PowerPoint presentation content slides. Assertiveness allows individuals to be aware of their aggressive, passive positive behaviors and develop confidence being assertive in today’s workplace. Assertiveness PowerPoint Presentation Content slides include topics such as: 16 slides helping you recognize and test and evaluate your own assertiveness, I statements, and assertive rights. 20 slides comparing passive, aggressive and assertive behaviors, 8 slides on the 6 personality types, 10 slides on assertive do's and don'ts, body language, and eye contact. Learn 9 types of assertive responses, 10 slides on dealing with conflict, overcoming fear, 4 steps to saying no, 20+ slides with tips on becoming more assertive, how to's and more
Objectives--- Learn group activities to help clients...
~ Explore why it is important to develop interpersonal skills
~ Identify the goals of interpersonal skill development
~ Explore why the relationship with self is vital in developing healthy relationships with others
~ Identify personal vulnerabilities which may impact interactions with others
~ Discuss boundaries, why they are important and common boundary issues
~ Explore resentment and jealousy and how to help clients address these feelings
~ Help clients develop a plan for nurturing relationships
Your Life Satisfaction Score (beta) is an indicator of how you thrive in your life: it reflects how well you shape your lifestyle, habits and behaviors to maximize your overall life satisfaction along the five following dimensions:
►1. Health & fitness, reflecting your physical well-being and healthy habits;
►2. Positive emotions & gratitude, indicating how well you embrace positive emotions;
►3. Skills & expertise, measuring the ability to grow your expertise and achieve something unique;
►4. Social skills & discovery, assessing the strength of your network and your inclination to discover the world;
►5. Leadership & meaning, gauging your compassion, generosity and how much 'you are living the life of your dream'.
Visit www.Authentic-Happiness.com to check your Life Satisfaction score. Free, no registration required.
The slide is about the need and importance of inter personal skills. Each and every business day the manager puts many decision questions to the test. The questions must first be identified as problems or opportunities, verified; scaled into mathematical models for which an answer will abound, and then controlled by updating the solutions because of the dynamic nature of business decisions. Mathematics has been recognized as an autonomous interior constructional activity which, although it can be applied to an exterior world, neither in its origin nor in its methods depends on an exterior world. The criterion of a good mathematical model is confined to its usefulness in making good strategic decisions. This is the absolute core of Management Science approach to decision-making, which is the science of decision-making. Not all science facts have practical usefulness. For example, Darwin's insight had no practical payoff, but he was a revered figure because he changed the way humans see their place in nature. The slide is based on the premise that a good decision maker has good interpersonal skills.
Management Science can help reduce or eliminate the fear of making wrong decisions by providing help with the decision-making process. In fact, management science's goal is to eliminate decidophobia. This is accomplished through the phased processes of management science that dissects the components of the decision into workable elements and allows one to proceed to the decision-making stage with sound knowledge on which to base one's choice. However, if you choose not to use management science, there are plenty of other ways to avoid making decisions.
A presentation for self - introspection and letting you know the key points for assessing yourself .
The 5 pillars of Self Awareness and Techniques of Self analyses are explained briefly.
Objectives--- Learn group activities to help clients...
~ Explore why it is important to develop interpersonal skills
~ Identify the goals of interpersonal skill development
~ Explore why the relationship with self is vital in developing healthy relationships with others
~ Identify personal vulnerabilities which may impact interactions with others
~ Discuss boundaries, why they are important and common boundary issues
~ Explore resentment and jealousy and how to help clients address these feelings
~ Help clients develop a plan for nurturing relationships
Your Life Satisfaction Score (beta) is an indicator of how you thrive in your life: it reflects how well you shape your lifestyle, habits and behaviors to maximize your overall life satisfaction along the five following dimensions:
►1. Health & fitness, reflecting your physical well-being and healthy habits;
►2. Positive emotions & gratitude, indicating how well you embrace positive emotions;
►3. Skills & expertise, measuring the ability to grow your expertise and achieve something unique;
►4. Social skills & discovery, assessing the strength of your network and your inclination to discover the world;
►5. Leadership & meaning, gauging your compassion, generosity and how much 'you are living the life of your dream'.
Visit www.Authentic-Happiness.com to check your Life Satisfaction score. Free, no registration required.
The slide is about the need and importance of inter personal skills. Each and every business day the manager puts many decision questions to the test. The questions must first be identified as problems or opportunities, verified; scaled into mathematical models for which an answer will abound, and then controlled by updating the solutions because of the dynamic nature of business decisions. Mathematics has been recognized as an autonomous interior constructional activity which, although it can be applied to an exterior world, neither in its origin nor in its methods depends on an exterior world. The criterion of a good mathematical model is confined to its usefulness in making good strategic decisions. This is the absolute core of Management Science approach to decision-making, which is the science of decision-making. Not all science facts have practical usefulness. For example, Darwin's insight had no practical payoff, but he was a revered figure because he changed the way humans see their place in nature. The slide is based on the premise that a good decision maker has good interpersonal skills.
Management Science can help reduce or eliminate the fear of making wrong decisions by providing help with the decision-making process. In fact, management science's goal is to eliminate decidophobia. This is accomplished through the phased processes of management science that dissects the components of the decision into workable elements and allows one to proceed to the decision-making stage with sound knowledge on which to base one's choice. However, if you choose not to use management science, there are plenty of other ways to avoid making decisions.
A presentation for self - introspection and letting you know the key points for assessing yourself .
The 5 pillars of Self Awareness and Techniques of Self analyses are explained briefly.
Mastery and Development of the five Emotional Intelligence (EQ) competencies - self awareness, self regulation, self motivation, empathy and social skills
The presentation is an exposition on the effectiveness of assertive behavior and communication vis a vis less effective and potentially destructive behavior such as aggression, passivity and passive aggression.
A simple model of learning the art of assertive communication is presented.
The presentation provides opportunity for personal reflection on one's tendency towards either assertive or non-assertive behavior and communication.
Strategic Talent Management and Development online learning programme, facilitated by Dr Charles Cotter. Best practice principles, tools and processes.
Four (4) Critical Success Factors to Build Sustainable Remuneration Strategies_Balancing People and Profit_presented by Dr Charles Cotter at the SLAZEISI Conference on 20 November 2023
Evidence based Talent Analytics and Data driven Talent Management Strategies.pdfCharles Cotter, PhD
Evidence based Talent Analytics and Data driven Talent Management Strategies presented by Dr Charles Cotter at the 2nd African HRM Professionals Strategy Bootcamp, 30 March 2023, in Kempton Park.
Learning Prospectus of Dr Charles Cotter, of the training programmes that he specializes in:
Management/Leadership
(Strategic) Human Resources Management
(Strategic) Learning and Development
Business Communication
Power/Soft Skills
Strategic Talent Management_Best Practice Principles and Processes.pdfCharles Cotter, PhD
Strategic Talent Management - Best Practice Principles and Processes, across the S-P-A-R-M-E-D talent management value chain, facilitated by Dr Charles Cotter
Human Resources Management (HRM) Value Chain Processes, Organizational Cultur...Charles Cotter, PhD
Human Resources Management (HRM) Processes, Organizational Culture and Organizational Change Management training programme, facilitated by Dr Charles Cotter, July 2021
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Skye Residences | Extended Stay Residences Near Toronto Airportmarketingjdass
Experience unparalleled EXTENDED STAY and comfort at Skye Residences located just minutes from Toronto Airport. Discover sophisticated accommodations tailored for discerning travelers.
Website Link :
https://skyeresidences.com/
https://skyeresidences.com/about-us/
https://skyeresidences.com/gallery/
https://skyeresidences.com/rooms/
https://skyeresidences.com/near-by-attractions/
https://skyeresidences.com/commute/
https://skyeresidences.com/contact/
https://skyeresidences.com/queen-suite-with-sofa-bed/
https://skyeresidences.com/queen-suite-with-sofa-bed-and-balcony/
https://skyeresidences.com/queen-suite-with-sofa-bed-accessible/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-king-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed-accessible/
#Skye Residences Etobicoke, #Skye Residences Near Toronto Airport, #Skye Residences Toronto, #Skye Hotel Toronto, #Skye Hotel Near Toronto Airport, #Hotel Near Toronto Airport, #Near Toronto Airport Accommodation, #Suites Near Toronto Airport, #Etobicoke Suites Near Airport, #Hotel Near Toronto Pearson International Airport, #Toronto Airport Suite Rentals, #Pearson Airport Hotel Suites
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
2. TRAINING PROGRAMME OVERVIEW
• Defining Assertiveness
• Differentiating between passive; assertive and
aggressive behaviour
• Diagnosing passive; assertive and aggressive
behaviour
• Developing Assertiveness techniques and
strategies
3.
4. DEFINING ASSERTIVENESS
• Assertiveness is the ability to express one’s
feelings and assert one’s rights while respecting
the feelings and rights of others.
• Assertive communication is appropriately direct,
open and honest and clarifies one’s needs to the
other person.
• People who have mastered the skill of
assertiveness are able to greatly reduce the level
of interpersonal conflict in their lives, thereby
reducing a major source of stress.
5.
6. INTRODUCTORY ACTIVITY
• Individual activity:
• Complete the following statement by inserting one
word only. In order to be assertive at work, I need to/to
be………………………………………………
• Jot this word down and find other learners who have
written down the same word. Write this word down on
the flip-chart.
• Each learner will have the opportunity to explain their
choice of word.
10. CHARACTERISTICS OF PASSIVE PEOPLE
• Have trouble saying no
• Do whatever others ask, even if it’s very
inconvenient
• Get “stepped on” a lot
• Talk softly and don’t stand up for their rights
• They’re not even sure if they have any rights
• Do anything to avoid conflict
• Are taken advantage of. They get resentful
but don’t tell anyone
11.
12. CHARACTERISTICS OF AGGRESSIVE
PEOPLE
• Are loud, bossy and pushy
• Get their way, no matter what
• React instantly
• Like to get even
• Don’t care about feelings
• Give vice-like handshakes
• Believe that winning is everything
13. CHARACTERISTICS OF ASSERTIVE
PEOPLE
• Are firm and direct
• Don’t blame others but take full responsibility for their own
feelings
• Concentrate on the present
• Can express their needs and feelings calmly and easily
• Are confident about who they are
• Speak firmly and make eye contact
• Respect others’ rights and expect the same in return
14.
15.
16. LEARNING EXERCISE
• Refer to pages 5-6 of the Learner Manual
• Complete the exercise and refer to the
comments (page 7)
• What lessons regarding assertiveness can be
drawn from these scenario’s?
• What are the benefits of assertive behaviour?
17. HOW ASSERTIVE ARE YOU?
- EXERCISE
• Refer to Chapter 5 (pages 35-39 of the Learner
Manual)
• Complete the exercise (pages 36-38)
• Refer to the comments (pages 38-39)
• What lessons regarding assertiveness can be
drawn from these scenario’s – at work, general
and at home?
18. MEASURING YOUR ASSERTIVENESS
• Do you have difficulty accepting constructive criticism?
• Do you find yourself saying ‘yes’ to requests that you
should really say ‘no’ to, just to avoid disappointing
people?
• Do you have trouble voicing a difference of opinion with
others?
• Do people tend to feel alienated by your communication
style when you do disagree with them?
• Do you feel attacked when someone has an opinion
different from your own?
19.
20.
21. ASSERTIVENESS TECHNIQUES
• Refer to Chapters 2 and 3 in the Learner Manual
• Tension Control (refer to pages 11-12 in the Learner Manual)
• Inner calm (refer to pages 12-13 in the Learner Manual)
• Positive Thinking (refer to page 15 in the Learner Manual)
• Self awareness and Self Esteem/image (refer to pages 16-20 in the
Learner Manual)
• Positive language and –self talk (refer to pages 20-22 in the
Learner Manual)
• Positive Affirmations (refer to pages 22-25 in the Learner Manual)
22. ASSERTIVE AFFIRMATIONS
• Affirmations are positive statements that you silently affirm to yourself, in
an attempt to re-programme your sub-conscious mind.
• Many people find it a powerful tool in helping them to achieve personal
change.
• By repeating positive statements to yourself regularly throughout the day,
when you have spare moments, you in a way are feeding your mind
healthy food.
• The more that you think these positive and self-affirming thoughts, the
more they will seep into your sub-conscious and become part of your
belief system.
• Consequently over time, you will find these beliefs become like a
navigational system which start to shape the decisions and actions of
your life
23. LEARNING EXERCISE
• Refer to page 24 of the Learner Manual
• Complete the exercise and refer to the
comments (page 25)
• What lessons regarding assertiveness can be
drawn from these scenario’s?
24. ASSERTIVENESS TECHNIQUES -
EXERCISE
• Positive outcomes (refer to pages 25-27 in the
Learner Manual)
• Complete the exercise (page 25)
• Refer to the comments (pages 26-27)
• What lessons regarding assertiveness can be
drawn from this exercise/scenario’s?
27. RIGHTS AND WRONGS
• Refer to Chapter 4 (pages 29-33 of the
Learner Manual)
• Everyone’s basic rights (refer to the exercise
on pages 30-33)
28.
29.
30.
31. ASSERTIVE COMMUNICATION
• Refer to Chapter 6 (pages 41-50 in the Learner
Manual)
• (Active) Listening
• Small Talk (social assertiveness)
• Conflict Resolution
38. ASSERTIVE COMMUNICATION
• Refer to Chapter 7 (pages 51-58 in the Learner
Manual)
• Body Language (Non-verbal communication)
Aggressive body language
Passive body language
Assertive body language
40. LEARNING EXERCISE
• Refer to page 55 of the Learner Manual
• Complete the exercise and refer to the
comments (pages 55-58)
• What lessons regarding assertive body
language can be drawn from the exercise?
41.
42.
43. WORDS AND PHRASES
• Refer to Chapter 9 (pages 69-79 in the Learner Manual)
• Direct Assertive Communication (pages 69-70 in the Learner
Manual)
• Be direct (pages 71-72 in the Learner Manual)
• Tackle the problem, not the person (page 72 in the Learner
Manual)
• Deal with specifics, not generalizations (page 72 in the Learner
Manual)
• Don’t over-apologize (page 72 in the Learner Manual)
44.
45. WORDS AND PHRASES
• Don’t give excessive explanations (page 73)
• Take ownership of your messages – using “I
statements” (pages 73-74)
Avoid using accusatory and/or judgmental
statements
46.
47.
48.
49. WORDS AND PHRASES
• Honesty (pages 75-76)
• Directives and requests (page 76)
• Spontaneity – assertive self expression (pages
77-78)
• Refer to exercise and comments (pages 78-79)
51. RELATIONSHIPS
• Refer to Chapter 8 (pages 59-68 in the Learner
Manual)
• Matching (pages 60-61 in the Learner Manual)
• Mirroring (pages 62-63 in the Learner Manual)
• Relationships with relatives (pages 63-67 in the
Learner Manual)
• Refer to exercises and related comments (pages 67-
68)
52.
53.
54. JOHARI’S WINDOW
• Designed to understand the communication process between people and
consists of varying degrees of information held in common between two
people as well as methods that can be used to increase the size of one’s
window.
• Communication will be enhanced if the Arena is increased in size by:
Exposure of self to others
Soliciting feedback from others
Exploration and calculated risk-taking
• Exposure requires an open, candid and trusting approach, while feedback
requires an active solicitation of feelings, opinions and values from
others.
• For these processes to be fully developed, reciprocity is required.
55. POWER
• Refer to Chapter 10 (pages 81-90 in the Learner Manual)
• Confident delivery (pages 81-82 in the Learner Manual)
• Volume and intonation (pages 82-85 in the Learner
Manual)
• Projection (page 85 in the Learner Manual)
• Position and status (pages 85-87)
• Refer to exercise and related comments (pages 87-90)
56.
57.
58.
59. YES AND NO
• Refer to Chapter 11 (pages 91-99 in the
Learner Manual)
• Making and refuting requests - exercises and
comments (pages 91-93 in the Learner
Manual)
• Broken record technique (persistence) –
examples, exercises and comments (pages 93-
99 in the Learner Manual)
62. DEALING WITH PROBLEM PEOPLE
• Refer to Chapter 12 (pages 101-113 in the Learner
Manual)
Irate
Stayer
Rabbit
Boss
Critic
• Refer to examples, exercises and comments
• The P-A-C Model
64. DEALING WITH ANGER
• To effectively defuse anger, keep in mind the
needs of the angry speaker:
To vent
To get the listener's attention
To be heard
To be understood
65. DEALING WITH ANGER
• When you're listening to an angry person,
apply the following constructive behaviour:
Be attentive and patient
Be sincere
Be calm
66. TRICKY SITUATIONS
• Refer to Chapter 12 (pages 115-130 in the
Learner Manual)
• Giving criticism (refer to the various strategies on
pages 115-117)
• Compliments (pages 117-118)
• Asking for raises, promotions and career moves
(pages 118-120)
67. CONSTRUCTIVE FEEDBACK
(B-E-E-R TECHNIQUE)
• BEHAVIOUR (describe the dysfunctional
behaviour)
• EFFECT (describe how this dysfunctional
behaviour affects you)
• EXPECTATION (assert your rights and re-affirm
the expected functional behaviour)
• RESULT (describe the consequences of continued
dysfunctional treatment and the benefits of
improved/functional behaviour)
68. TRICKY SITUATIONS
• Being interviewed (pages 120-122)
• Presentations (pages 122-124)
• Meetings (pages 124-128)
• Refer to exercises and comments (pages 128-
130)
69.
70. BOUNDARY AND TIME
MANAGEMENT
• Boundary Management – Defining and
sticking to your limits
• Time Management – Importance/Urgency
Matrix
• Work Life Balance – The Wheel of Life