PERFORMANCE MANAGEMENT – BEST PRACTICE PRINCIPLES_PROCESS_TOOLS_Facilitated by Dr Charles Cotter_Training Brochure (3-days)

1. ASSET LIFECYCLE MANAGEMENT & LIFESTYLE COSTING
WHO SHOULD ATTEND?
Contact details
+27 84 562 9446
charlescotterhrdconsult
ant@gmail.com
Targeted Learners:
Senior/middle/junior
managers; first line
supervisors; team leaders
and HR/office managers
who require performance
management skills
Training Overview:
This training programme is an intermediate level (national
certificate) skills development offering. The programme
effectively blends the theory of performance appraisal and
management processes with practical application tools and
techniques.
At the conclusion of this programme, managers will be
capacitated to effectively appraise and manage employee
performance and to provide performance feedback –
organizational, team and individual performance levels.
Training Programme
Outline:
• Developing a High
Performance
Organization (HiPO)
culture
• Performance
management best
practice principles
• Team level performance
by means of
performance equation
• Individual level
performance by means
of applying the 4C’s of
the Performance Matrix
• Applying the 4-step
performance
management process
• Performance-based
coaching and
counselling – principles
and processes
• Crafting a Performance
Improvement Plan (PIP)
• Case study: Managing
poor performance
Trainer Profile:
Dr. Charles is an independent global Blended Learning Practitioner and
HRM/Learning & Development (L&D) Strategist, specializing in
management training, with over 22 years of industry experience in
global talent development. Since 2004 he has offered training
programmes (online & F2F) and L&D management consultation services
in a vast array of disciplines ranging from management; (strategic)
HRM; (strategic) L&D; business communication to soft skills for over
190 companies in multiple industries, in both the public and private
sectors, in 42 different countries.
Charles has a PhD degree (Business Management). Previously, he
completed Master of Business Administration (MBA) (cum laude), B.A
Honours degree (cum laude) in HRD & B.A (Communication) degrees.
PERFORMANCE MANAGEMENT – BEST PRACTICE
PRINCIPLES, PROCESS AND TOOLS