The document discusses the concepts of assertiveness and aggressiveness in communication. Assertiveness is characterized by clear expression of needs while respecting oneself and others, whereas aggressiveness involves violating others' rights and can manifest in hostile behaviors. Key differences include how each approach values self and others, impacts communication dynamics, and the emotional outcomes for all parties involved.

1. By –
Devesh
&
Raj Sameer
GITAM UNIVERSITY

2. Assertive:
Assertiveness is a form of communication in which
needs or wishes are stated clearly with respect for
oneself and the other person in the interaction.

3. Aggressive:
Aggressive means standing up for yourself in ways that
violate the rights of others.
 Aggressive behavior is typically punishing, hostile,
blaming, and demanding.
Involve threats, name-calling, and even actual physical
contact.
 It can also involve sarcasm, catty comments, gossip
and "slips of the tongue."

4. Difference of Assertive and Aggressive
ASSERTIVE
• Speaks openly
• Values self equal to others
• Tries to hurt no one (including self)
• Usually reaches goals without alienating others
• I'm okay, you're okay
• Cool , talks gently
• Good eye contact

5. AGGRESSION
• Interrupts and 'talks over' others
• Values self more than others
• Hurts others to avoid being hurt
• Reaches goals but hurts others in the process
• I'm okay, you're not
• Intimidating
• Shouts
• Glares, stares