The document is a resume for Andrew J. Battisti that highlights his experience as a senior project manager specializing in information technology. Over his 15+ year career, he has led many complex projects involving CRM data warehouse implementations, infrastructure migrations, and marketing solution developments. He is skilled in project planning, resource management, risk mitigation, and delivering projects on time and on budget.
Resume of an accomplished IT / Network leader with global experience in Program Management , Project management , Customer relations - across diverse industries
Resume of an accomplished IT / Network leader with global experience in Program Management , Project management , Customer relations - across diverse industries
Charlotte-based, director-level strategic planner, senior project manager, and software engineer with 21 years of steadily increasing responsibility in software application development and team leadership.
Charlotte-based, director-level strategic planner, senior project manager, and software engineer with 21 years of steadily increasing responsibility in software application development and team leadership.
My career is heavily focused on writing. Having recently completed my MA degree I am interested in working for either a production company or publisher. I have a passion for digital story telling and detailed content creation. I am currently working towards full fluency with the Adobe Creative Suite to complement my analytical skills.
PROFESSIONAL SUMMARY
Program / Project Manager with a successful record of managing full project life-cycle initiatives. Expertise includes a combination of both Application Development and Infrastructure experience. I’ve acted as both developer and then App Dev PM while with the State of Missouri. I rate my SDLC experience as an 8/10 as I personally did VB development and acted as the PM for entire application delivery from development through SQL and into production. An exceptionally strong Program / Project Manager with the following qualifications:
• PM experience covers product planning, scheduling, testing, change management, implementations and ROI analysis
• Successfully managed projects for domestic and international corporations including BP, State of MO-DOR, Salton/Toastmaster
• Recognized for surpassing corporate and customer expectations for quality and focus by configuring, implementing, training, mergers and acquisitions
• Experienced in handling projects in rapidly changing functional, procedural and engineering environments including international offshore (Brazil, Columbia, UK, Trinidad, Argentina, Mexico) testing/development teams
• Provides disciplined, assertive, tactful leadership to resolve challenges in an efficient, cost-effective manner
• Skilled in developing and maintaining strong customer relations and fostering cohesive, consensus-building project team interactions
• Recognized for being a highly-motivated, self-directed, enthusiastic project manager with a positive, creative attitude for balancing schedules, costs and priorities
• Recognized as an “idea leader” with flexibility to handle assignments with analytical test equipment and to develop quality assurance best practices/processes
• Excels in developing and maintaining project plans without being dependent on technical resources for input.
• Successfully transitioned to a portfolio of 65 projects International with a blend of waterfall and agile teams with ~$75 million budget. Overseeing multiple vertical project managers, business analyst, functional analyst, and working with the communications team. All in a ~2 month onboarding to the account.
• Apply communication strategies to engage International-level stakeholders in order to understand product objectives, customer service processes, development teams, and define strategies for opposing developing techniques to timely and with budget constraints. Supports SAFe (Scaled Agile Framework) as the “Release Train Engineer.
• Manage the flow of value through the program and value stream Kanban’s to increase outlook into new work and into the work flow. Establishing connections among the Portfolio, Journey mapping, value stream, and programs levels.
Hi, I’m Jose Rosario Rivera! My rich history of success in planning and directing projects that improve operations is directly related to my keen ability to foster positive working relationships and build trust among executive leaders, cross-functional teams, vendors, and stakeholders. Having served a progressive career in positions such as Planner, Systems Integrator, Business Analyst, and Project Manager, I’m an expert at translating operational goals into impactful solutions, facilitating strategies for technology and operational projects, and streamlining processes across the enterprise, for industries including manufacturing, distribution, retail, insurance services, and public utilities.
Over the course of my career, I have developed the foundation for organization-wide disaster recovery and business continuity, spearheaded large-scale ERP implementations, and saved thousands through cost containment methods and efficiency improvements.
I look forward to connecting with you to discuss how I can use these skills to be an asset to your organization!
Andrew Battisti Senior Project Manager Resume May 2015
1. Andrew J. Battisti
106 Laney Road, Rochester, NY 14620 ● Home Phone: (585) 473-3011 ● Mobile Phone: (585) 451-6701
abattis1@rochester.rr.com ● www.linkedin.com/in/andrewbattisti
PMP CERTIFIED SENIOR PROJECT MANAGER SPECIALIZING IN INFORMATION TECHNOLOGY
CRM Data Warehouse Implementations Infrastructure Migrations Marketing Solution Development
SUMMARY OF QUALIFICATIONS
Over 15 years of experience in leading complex full lifecycle projects that consistently produce in-scope, high-quality
deliverables on time, within budget and to the full satisfaction of the customer. Provides a strong and effective
interface to the project team, management, stakeholders, third parties and the client through clear and accurate written
and verbal communications supplied in the frequency, channel and level of detail required by each resource. Applies
technical knowledge obtained as a developer and DBA when collaborating with system architects and business
analysts to gather requirements and create the project plan. Takes ownership of accurately estimating work packages,
procuring optimal resources and assigning suitable tasks to them, tracking project costs and leveling workloads to
ensure all milestones are completed according to plan. Utilizes established PMI methodologies and project lessons
learned when identifying, mitigating and minimizing risk, resolving all issues and performing change management.
CORE COMPETENCIES
• Proven ability to direct, motivate and mentor global, virtual, cross-functional project teams while working remotely
• A self-motivated and well organized leader who manages fast-paced, concurrent projects with minimal supervision
• Continually expresses a positive can-do attitude that encourages trust and confidence within the project team
• An analytical thinker who uses hands-on, innovative problem-solving techniques to deliver quality results
• Specializes in building and maintaining highly detailed and extensive project schedules with MS Project
• Proficient in Word, Excel, PowerPoint, Visio, SharePoint and CA-Clarity
• Skilled in process improvement, re-engineering and standardization that generate new best practices
PROFESSIONAL EXPERIENCE
Acxiom
Senior Project Manager 2011-2015
Led 3-9 month solution migration, infrastructure and database install projects across multiple verticals. Took on
responsibility for crisis projects mid-lifecycle and successfully directed the completion of all deliverables. Wrote
comprehensive project plans and schedules to administer task assignments, milestones and budgets. Created, utilized
and shared standard templates and spreadsheets that communicated task schedules, project status, issues, risks and
action items to all stakeholders. Authored and implemented project management best practices from lessons learned.
• Managed the first set of overlapping 9 month, $1MM projects to migrate existing retail and healthcare clients from an
old marketing application that had been outgrown to a newly developed marketing database solution. The projects’
main components were data warehouse conversions, virtual host hardware provisioning, campaign and reporting
software installs and detailed quality control testing, including HIPAA compliance reviews for the healthcare firm.
A full audit of the old solution data exposed previously unknown quality issues that were corrected as part of
the project, which increased clients’ level of trust with Acxiom. This early audit is now a migration best practice.
The healthcare client added to their relationship by moving two additional lines of business to the new solution.
• Managed a 10 month, $2MM project for a large upscale retail chain to build a consumer database solution for
campaign planning, execution, analysis and integration with client back-end software. The project required extensive
teamwork and communication across multiple internal and external organizations, quick and agile problem solving,
exceptional change management and strong innovation in developing new marketing applications for the solution.
The project received the highest possible score in the company's Process Quality and Compliance Review.
The client's project leader won a quarterly recognition award, which was directly attributed to partnering with
Acxiom, thus strengthening the relationship between the companies and opening new revenue opportunities.
• Managed a $500K infrastructure refresh project for a specialty retailer. The success criteria was exceeded by
reducing the warehouse daily build from 7 to 1.5 hours, which enabled the client to begin work 3 hours earlier.
2. Andrew J. Battisti
Home Phone: (585) 473-3011 ● Mobile Phone: (585) 451-6701
abattis1@rochester.rr.com ● www.linkedin.com/in/andrewbattisti
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The company’s Director of Relationship Marketing accentuated to his superiors the significant improvement in
the daily build, along with the project finishing early, which helped Acxiom’s negotiating of future client work.
Sun Microsystems – Contract through BCI-IT
Project Manager 2007-2009
Managed a $5MM multi-phase infrastructure project for Verizon Business whose goals were to reduce the number of
physical servers in 12 data centers and replace outdated hardware and system software with current technologies.
• Decreased the number of Solaris and Windows physical servers in scope for the project by 61% through the use of
containers and VMware, with the new hardware having the most current operating systems and software installed.
Increased available floor space and significantly reduced power consumption costs in multiple data centers.
The state-of-the-art servers delivered improved performance for both users and technical support.
• Planned and delivered all project communications and meetings for virtual international project teams totaling over
20 core members and 200 extended resources.
The resources and their managers at each location were presented with the project tasks and schedule well in
advance, which enabled the optimal assignment of work to complete the deliverables with no delays.
• Built and administered a project-specific PMO that assigned, scheduled and supervised technical and project
management resources from both Sun and Verizon Business.
The PMO drove the execution of 150 vital architecture assessments within the required 3 month timeline.
Sun Microsystems – Contract through Ajilon
Project Manager 2006-2007
Managed a $3MM enterprise-wide server consolidation infrastructure project for Frontier Communications. Planned
and directed each server migration from initial configuration to final installation using Sun best standards and practices.
• Reduced the number of physical UNIX servers across all of Frontier by 20% through the use of Sun Solaris container
technology. Upgraded 23% of the remaining servers to current and more efficient hardware and operating systems.
Frontier realized significant savings in both support costs and energy usage.
• Implemented VMware to enable 33% of the physical Windows and Linux servers at Frontier to be replaced with
virtual machines, which reduced the data center footprint and costs as was done for the UNIX servers.
The time required to build and deploy new Windows and Linux servers was shortened from weeks to hours.
Equient, a division of General Dynamics Advanced Information Systems
Project Manager 1999-2006
Drove all mission-critical data warehouse implementations, software development work and key customer-based direct
marketing and business intelligence projects. Authored client-facing project proposals and statements of work for
companies in the retail, financial, telecommunications and service sectors. Supervised the lead test manager.
• Engineered and implemented a data warehouse of 110 million US consumers that was the basis for all company
work and client solutions. Developed and put into practice the standards that governed all data warehouse loads.
The processing time for data warehouse updates was decreased by 25%, while greatly improving quality.
• Managed a virtual team of 45 that developed and executed marketing projects for a 1 ½ year, $5MM contract with a
specialty retailer. Deployed and managed a CRM database that was integrated into the company’s advertising plan.
The project efforts resulted in a 17% improvement in targeted sales and a 10% increase in ROI.
PROFESSIONAL AFFILIATIONS
Project Management Institute, Rochester, NY Chapter
Executive Vice-President 2009-2012
Vice-President of Governance 2007-2009
Director of Communications 2006-2007
3. Andrew J. Battisti
Home Phone: (585) 473-3011 ● Mobile Phone: (585) 451-6701
abattis1@rochester.rr.com ● www.linkedin.com/in/andrewbattisti
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EDUCATION
Bachelor of Science in Mathematics, St. John Fisher College, Rochester, New York