1. Holly Schenker
26 Highcroft Way Hopkinton, MA 01748
Cell (774) 573-7895 Home (508) 435-5883
hsschenker@gmail.com
Senior IT Project Manager and Technologist
Seasoned, goal-oriented individual with hands-on experience driving projects that deliver complex
enterprise-wide systems. Organized, highly motivated, and detail-directed problem solver with a
proven ability to direct and lead global teams. Extensive CRM, MDM, ERP and DW systems
management experience, with a focus on quality, on-time delivery and cost reduction. Strong
technical knowledge with 20+ years working on all major platforms and environments with design
and coding proficiency.
Core
Proficiencies
● Enterprise systems development and integration: Oracle, Siebel, SalesForce, Eloqua
● Web services integrations: Oracle SOA, SOAP, REST and Spring Integration
● Database development; MSSQL, Oracle
● SDLC, Agile and scrum methodologies
● Expert level proficiency: Microsoft Word, Excel, PowerPoint, Visio and Project
● UI and dashboard development: JAVA, Struts, .NET
● BI and Financial reporting: Business Objects, Cognos, Hyperion, , Crystal and Oracle Reports
● DW design and development, ETL tools including BODI, Mercator, Informatica
Experience
Fidelity Investments – April 2014 - present
Senior Technical Project Manager
As a consultant, I am responsible for the technology delivery of numerous projects in alignment with business
and technology goals for $17m portfolio across the Private Wealth Management and Wealth Planning
organizations.
Key Achievements:
● Drove design, build and delivery of quarterly performance reports for High Net Worth clients,
effectively re-planning timelines with developers and outsidevendors to successfully deliver the
product and enable expansion of the HNW business.
● Delivered 8 successful, on-time iterative releases of BPM Workflow enhancements for the Private
Wealth Management Operations team, increasing team efficiency and management visibility into team
metrics and operational workflow.
● Working with multiple technical and business teams, oversaw delivery and enhancements of a new
automated, service-enabled investment UI for the PWM and IM community, greatly reducing user
error and manual inefficiencies while enhancing compliance and service recovery capabilities of
sensitive investment recommendations.
● Provide strong technical and program leadership to multiple teams building a new Client Profiling
suite, focusing on communicating a clear understanding of integration points and schedules across
platforms and technologies.
● Driving cross-platform project to leverage multi-account management data collection in Client
Profiling project for build out of new user screens in fidelity.com to display household performance
for HNW clients.
2. Holly Schenker
The MathWorks 2011 – 2014
Business Applications Development Manager
Managed a team of developers and analysts responsible for the governance, management and integration of all
core customer, product and employee data in the company in EBS, CRM and HR systems.
Key Achievements:
● Designed and implemented a central highly-available service-enabled customer data hub for immediate
integration with new licensing, quoting, ordering and commerce applications with 100% uptime and no
licensing or contract fees.
● Implemented major process improvements to legacy business applications resulting from the new data hub
implementation, reducing data redundancy and staff time resolving data inconsistencies.
● Part of selection team for new CRM and Marketing vendors, providing proof of concepts for integration
with Eloqua, Taxware and Salesforce.
● Member of a senior Steering team focused on company-wide data quality and archiving initiatives, reducing
duplicate and garbage data in the Sales system by almost 80%.
● Managed the expansion of the custom Product management application, implementing new screens,
functionality and web services in support of new product models and offerings, a key business initiative for
the MathWorks in 2013 and 2014.
● Cross-functional team lead with web application and marketing teams focusing on data form collection of
customer data for customer segmenting and data enrichment, increasing speed of lead generation from
marketing to sales.
Kronos Corporation 2009 – 2011
IT Manager, Architecture and Enterprise Data Warehouse
Managed a team of data and systems architects responsible for designing all business application enhancements,
web services, BI and DW reporting and 24x7 uptime data feeds to corporate EDW. Member of senior cross-
functional IT team reviewing overall systems for corporate growth.
Key Achievements:
● Team designed/developed over 40 core projects or enhancements in 2010 alone.
● Technical lead for a multi-phased corporate-wide dashboards containing financial reports, sales and
maintenance numbers for department heads. Team was awarded the CIO best application for the year.
● Built a contact MDM with 6 data from 6 different sources in the Oracle EDW with Trillium.
● Delivered an automated survey system that sourced contacts from the new contact MDM containing features
for bounced emails, freshness calculations for business users and opt-out information.
● Delivered a series of interactive Infopath forms populated via web services with data from Oracle, allowing
non-Oracle users visibility into Oracle data without licensing and hardware overhead.
● Implemented key upgrades of hardware and software for Informatica and Cognos platforms without
business interruption.
EMC Corporation 2000-2009
Development Manager 2007 – 2009
Managed multiple teams of developers in Mumbai, Cork, Massachusetts and California to deliver and
enhancement Oracle contracts system billing over 2b dollars annually, including production support of 24x7
uptimedata feeds to corporate billing systems
Key Achievements:
● Delivered multi-million dollar quoting project resulting in streamlined Renewal Quoting process for
corporate users with complete visibility into customer purchase and maintenance history.
3. Holly Schenker
● Delivered hundreds of code changes, patches and upgrades to Oracle 11i application a year, prioritizing
changes with a cross-functional international business team.
● Implemented a custom archiving solution for application tables to mitigate exponential increase in table
growth, saving $500k a year in storage.
● Member of senior cross-functional IT team designing system enhancements to increase efficiency and speed
processing time.
● Delivered complete reporting solutions for senior finance and revenue users.
.
Senior Development Lead 2004 – 2007
Directed global development team in US and Mumbai, as well as teams of process analysts and
business testers onshore, to implement new Oracle ERP solution.
Key Achievements
● Managed, designed and oversaw the conversion of 4 existing legacy contracts maintenance
systems into a single Oracle application totaling 25 million records
● Designed /reviewed over 60 extensions to vanilla application
● Conducted daily status reviews and project plans to ensure appropriate resource allocation
to produce all deliverables on-time despite extremely tight timelines.
● Facilitated daily testing onshore of previous day’s offshore builds
● Oversaw the resolution of resulting 500+ code fix requests
● Facilitated data extraction and oversaw the cutover and implementation of the contracts
system as legacy systems were shut down and the new system was implemented
● Designed and coded the reconciliation reports to validate the converted revenue streams
from old and new systems
.
Senior Application Developer 2000-2004
● Lead designer for group with development and business facing responsibilities
● Designed and implemented interfaces, procedures and databases to integrate disparate systems
for daily maintenance contracts creation
● Designed and built finance deferred revenue reports for GL revenue recognition and
reconciliation
● Production support /oversight responsibilities for critical applications
Bank Boston Corporation, Boston MA 1997 – 2000
Senior Development Analyst
● Supported daily trade feeds from Bloomberg for high yield sales business
● Developed dashboards for increased visibility to trading data
● Worked with Bloomberg to implement trade-feed enhancements
● Coordinated Bloomberg hardware/router upgrades
● Lead customer integration after merger with Fleet bank.
● Implement upgrades and enhancements to trading feeds while maintaining 24X7 uptime
● Responsible for functional and technical design, then build and implementation of key products
● Rewrote all reporting for high yield sales credit to brokers for SCC compliance
Education B.A., Cum Laude Boston University