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REBECCA LYNNE SELINGER, PMP,MCSE,A+, CSM
303-518-1949
rebecca.selinger@gmail.com
Rebecca L. Selinger, PMP, CSM Page 1
ROLES:
· Project Manager
· Program Manager
· SCRUM Master
· Business Analyst
· Vendor Management
· Quality Analyst
· UAT Specialist
TOOLS/METHODS:
· SDLC/PDLC
· SCRUM
· Agile
· CMMi
· Waterfall
· PMBOK
· WebMeeting
· Rational Tool Suite
· Clarity
· MS Project
· Visio
· MS Office
· WebTrends
· Quality Center
INDUSTRYAPPLICATION:
· Financial
· Transportation
· Telecom
· E-Commerce
· Federal/State Taxes
· Insurance
· Healthcare
· Utility
· Entertainment
EDUCATION:
· Bachelor of Science in
Mathematics and Psychology
· Missouri School of Science and
Technology
ADDITIONALTRAINING:
· Project Management Professional
(PMP)
· Microsoft Systems Certified
Engineer (MCSE)
· A+ Certification
· CSM- SCRUM MASTER
EXPERIENCE SUMMARY
Professional and dedicated, with 16 years experience delivering multiple,
complex, full cycle Information Technology solutions. A successfulPMP,
CSM certified Project Manager and Program Manager, both a vendor and
as a client, with expertise managing Web Development, Product
Development, Infrastructure Deployment, Integration, Application
Development projects collaborating diversified, cross-functional teams
across multiple platforms. Exceptional leader with outstanding
interpersonal, communication, analytical and organization skills.
SKILLS INVENTORY
Project Management:
· PMP certified
· Management of multi-million dollar projects
· Management of concurrent technical projects
· Creating and managing Project budgets
· Product Development, Data Center Migration, Infrastructure,
Networking, Integration, Web and Application Development
project management
· Resource Management of internal, third party and off-shore
resources
· Utilization of multiple PMI approved methodologies
· Creating Enterprise Statements of Work
· Developing Communication, Risk and Change Management
Plans
Analysis/Design:
· Facilitating Daily Stand ups, reviews and Retrospectives across
Business Units
· Documenting functional and technical requirements
· Developing detailed Project Plans
· Prioritizing development requests
· Conversion , migration and deployment
· Release Management
Quality Assurance:
· Test plan creation and defect resolution
· Management of unit, system, integration, end to end,
performance and acceptance testing
· Managed User Stories, Product & Sprint Backlog
Rebecca L. Selinger, PMP Page 2
CHRONOLOGICALSUMMARYOFEXPERIENCE
Data Center Migration Senior Technical Project Manager
Contract – Western Union (01/16-07/16)
Responsible forleading the Data CenterTransformationProjects –EOL 2015/2016 including phases suchas planning,execution,
monitoring/controlling and close-out.Establish project requirements,priorities,and deadlines.Ensure project is completedin accordance
with all technologyrisk,architecture and otherrelevant enterprise-wide guidelines and assistwith coordinatingallinfrastructure and
enterprise software implementation resources (staff,equipment,vendors andconsultants)across multiple,complexprojects.
• Managed the Data CenterTransformation End ofLife 2015 and 2016 projects that include building newdata centers in Chicago,
Denverand Restonto support the migration of30 applications to the newenvironments.
• Perform detailed infrastructure and enterprise software implementation project planningand execute according to plans
• Create Statements ofWork(SOWs)forVendorand Third Party QA and Developmentefforts to support themigrations and
infrastructure builds.
• Responsible foraccurate time and budget reportingand management
• Lead matrixed teams (including vendors/consultants)to deliverquantifiable results
• Performoverall project management issuetracking and riskmanagement including riskanalysis andmitigation
• Ensure teamcreates and maintains appropriate projectand programartifacts in Clarity and Sharepoint
• Prepare and communicate accurate project status to stakeholders in Clarity and Sharepoint
• Successfully facilitate the aggressive migration schedules in support ofthe newDEV, QA,UAT, PROD and DR Environments.
Information Security Senior Project Manager
Contract – Staples Corporation, Broomfield, CO (6/15-12/15)
Responsible forleading individualinfrastructure and enterprise software implementation projects frominitiation throughimplementation
including phasessuchas planning,execution,monitoring/controlling andclose-out.Establish projectrequirements,priorities,and deadlines.
Ensure project is completed in accordancewith all technologyrisk,architecture andotherrelevantenterprise-wide guidelines andassistwith
coordinatingallinfrastructure and enterprise software implementation resources (staff,equipment,vendors andconsultants)across multiple,
complex projects.
• Perform detailed infrastructure andenterprisesoftware implementation projectplanning andexecute accordingto plans
• Create baseline budgetand schedules basedupon approved requirements,cost estimates and prioritization
• Responsible foraccurate time and budget reportingand management
• Lead matrixed teams (including vendors/consultants)to deliverquantifiable results
• Performoverall project management issuetracking and riskmanagement including riskanalysis andmitigation
• Ensure teamcreates and maintains appropriate projectand programartifacts
• Prepare and communicate accurate project status to stakeholders
• Successfully communicate across a variety ofaudiences,includingbusiness people,technologists andvendors
Senior Infrastructure Project Manager
Contract - CM Deitrich and Company, Englewood, CO (3/15-5/15)
Responsible formanaging multiple Infrastructure Project utilizing Waterfalland Agile MethodologyProcess fromIdeation to Post
Production Validation.
· ManagedbothVendorand InternalResources to build a NationalInfrastructure to support thenewLOGIS/CAD 911 platforms,
including J2EE based platforms.
· Infrastructure teams included up to 50resources.
· Project included installationofnewphone,Mobile Devices,Servers,routers,modems,storage,backupand replicationtechnology.
· Created and managed dayto day projectdeliverables as outlinedin a complex, highly detailed project plan.
· Reported daily status using project metrics to project teamand Executive Leadership.
· Obtained and negotiatedVendorSOWs,including Avaya,Verizon,Netscalerand VEEAM.
Application Project Manager
Contract - CenturyLink, Littleton, CO (6/13 - 7/14)
Responsible formanaging multiple Enterprise Software Application andJ2EE projects following Agile,Waterfalland CMMiSoftware
Engineering Process fromIdeation to Post ProductionValidation through quadruple release cycles in the calendaryear.
· Application Teams including bothon and offshore cross functionalorganizations as wellas Systems Engineers,Systems Analysts,
Developers,DBAs,QA Analysts,Release Managers,Change Managers,ProductionSupport,UAT teams and Business Stakeholders.
· Obtained and documentedROMs (RoughOrderofMagnitude)forproject funding approvals.
· Obtained and documentedApplicationLOEs (Level of Effort) forproject teamperproject.
REBECCA LYNNE SELINGER, PMP,MCSE,A+, CSM
303-518-1949
rebecca.selinger@gmail.com
Rebecca L. Selinger, PMP, CSM Page 3
· Monitored andtracked project actuals to estimates to effectively manage project budgets.
· Created Application Project Plans capturinghigh andlowleveltasks foreach release cycle.
· Managedand documented allchange requests,issues and risks at eachproject level.
· Developed detailed Release Deployment Plans with application and productionsupport teams.
· Scheduled software deployments with Release Managementand Change Management,managedintegrated deployment bridges,
reporting hourly status to Release Management.
· ManagedSoftware Deployments foreach release with allimpacted teams via conference andWebMeeting.
· Documented Software DevelopmentPlans foreach release cycle to include allchanges to applicationcode,unit and systemtest plans
and production support procedures.
· Reported project status weekly to Executive Leadership and IT Directors via WebMeeting andClarity Reporting Tools.
· Managed Development,Test andProduction Infrastructure upgrades to support the applicationarchitecture.
· Facilitated teamceremonies including Daily scrummeetings,sprint planning,sprintreview,and sprint retrospectives.
· Worked with Product owners on Artifacts Such as Product Backlog,Sprint Backlog,story writing,Sprint Burn-down charts,and
velocity tracking.
· Managingprojects in bothAgile and Waterfalldevelopment environments.
· Manage daily standups andScrummeetings to discuss progress,issues,changing requirements.
Program Director & Senior IT Project Manager
Contract- Bank of America, Kansas City, MO (04/10 – 01/12)
Responsible formanaging a Portfolio and subsequent teamin the Cross ChannelStability MonitoringDivision to support E-commerce,
Banking Centers and Contact Centers.
· Managed the creation ofa series ofMonitoring Web Dashboards (TBSM)frominitiation to deployment that provide at a glance
views ofEnterprise Asset Status forimmediate resolution byOperationand Technicalteams.
· Worked with SeniorExecutive Business Stakeholders to create product vision,define requirements,,create-submit-manageproject
budgets,build the teamand infrastructure to develop,deployand market the newproduct.
· Promoted to ProgramManagerfromTPM to manage the Portfolio,inclusive of13 current projects and5TechnicalProject Managers
totaling a budgetof$15 million for the Portfolio.
· Workvirtually with a Global Team to complete the projects throughuse ofLive Meeting,WebMeeting andothercollaborative tools,
including third party vendors andcontractedconsultants.
· Manage issues,risks,integrated project plans andbudgets forthe programand reported status weekly to the Client via a series of
methods,Customized Share Point Sites as wellas weekly – biweekly virtualteammeetings with Executive Project Sponsors and
TechnicalStaff.
· Scheduled J2EE software deployments with Release Managementand Change Management,managed integrated deployment bridges,
reporting hourly status to Release Management via LiveMeeting,Chat and integrated implementationplan updates.
· Managed Development,Test andProduction Infrastructure upgrades to support the software application.
· Facilitated teamceremonies including Daily scrummeetings,sprint planning,sprint review,and sprint retrospectives.
· Worked with Product owners on Artifacts Such as Product Backlog,Sprint Backlog,story writing,Sprint Burn-down charts,and
velocity tracking.
· Managingprojects in bothAgile and Waterfalldevelopment environments.
· Manage daily standups andScrummeetings to discuss progress,issues,changing requirements.
Senior Implementation Services Project Manager
Contract- AMC Theatres, Kansas City, MO (02/08 – 06/08)
Responsible for delivering new, integrated Digital Pre-Advertising Software and Hardware Systems to 80 AMC Theatres within a 90 day
implementation schedule.
· Screen Vision Conversion Project
 Managed $103 million project budget.
 Facilitated Systems Review Meetings with Business and Technical stakeholders to finalize and document project scope, translating
those requirements into functional and technical documentation for project teamutilization. 
 Managed 20 vendor relationships, contracts and order delivery schedules ensuring implementation deadlines were met. 
 Created and managedendto enddetailed projectplans,criticalpath tasks,QA testplans,budgettracking,risks andmitigation plans,
utilizing MS Project and MS Excel, following Enterprise PDLC methodology.
 Ensured Change Control and Escalation processes were documented and communicated thoroughly to Project Stakeholders.
 Managed post-production support documentation content and Training content for Help Desk and Tier 1 Support Staff.
 Executive Project Status Reports createddaily to Business Stakeholders andExecutive Management teammembers,which included
Rebecca L. Selinger, PMP Page 4
financial variance, high risk issues and mitigation plans for resolution. 
 Facilitated and conductedoff-site training to Theatre ProductionManager. Scheduled software deployments with Release
Managementand Change Management,managedintegrated deployment bridges,reportinghourly status to Release Management.
Senior Infrastructure Project Manager
Contract - YRCW, Overland Park, KS (05/07 – 01/08)
Responsible forimplementing 5 concurrentInfrastructure projects utilizing Clarity and MSProject,coordinated andnegotiatedresources and
critical path deliverables with Business stakeholders and cross functionalIT department managers.
 Tiered Storage Architecture Project
 Scope to implement new Open Systems and Mainframe Storage Hardware, develop new Enterprise Tiered Data Architecture,
migrate data to new OS-MF systems and hardware closeout.
 Spearheaded JAD Sessions with Business Stakeholders and IT Team Leads to document Storage Architecture and Integration
detailed requirements,created current/future state environment Visio Flow Diagrams for thoroughtechnicalanalysis,identify gaps
and risks of conversion.
 Consulted with Cross Functional Teammembers to assemble detailed task level project plans noting critical path tasks, accurate
LOEs, QA & UAT plans, Issue/Risk/Change Log and Mitigation plans, training plans, and budget management also designed to
produce reports configurable by project metric definitions. 
 NetApp File Sharing Integration Project 
 Scope to design and implement an enterprise solution using NetAppto integrate 4corporate business systems into a single shared
environment.
 Direct POC with Vendor Sales and TechnicalSMEs Reps.Coordinated on-site Productdemos presented byVendorSMEto all IT
impacted teammembers as part of Project Phase. 
 Identified potential core user enhancements and incorporated functionality into design based on Usability recommendations. Full
analysis ofE2E Implementation Recommendation documented by Vendorinclusive ofall hardware,software,labor,maintenance,
SLA costs and Go-Live date. Managed vendor contracts, SLAs and POs for the duration of the project.
 Incrementally increased revenue growth via conversion of multiple merged companies into a single National Path Systemand fully
integrated Infrastructure across OS, MF, Linuxplatforms to support integration with peak performance.
 Net Backup 6.0 Upgrade Project
 Scope to install and upgrade Network Backup software on all Windows, UNIX and Linux servers to version 6.0 and increase
incremental hourly backup structure to reduce redundancy and storage capacity.
 Managed identification, documentation and resolution planning of project issues for both internal and third party vendor resources
through Weekly Executive Status Reporting and Weekly TeamCommunication Plan distribution. 
 Managed Post-Production defect tracking, resolution planning, software packaging, testing and data validation, obtained approvals
presented with Release Management and Change Control Board to determine prioritization and deployment schedule.
Senior Infrastructure Project Manager
Contract - AG Edwards, Saint Louis, Missouri (02/07- 05/07)
Responsible formanaging the initiation anddelivery ofcore uniformService Oriented Architected (SOA)Infrastructure in Open Systems and
Mainframe Environments.
· Legal Forms Pattern Project
 Scope to design andimplement SOA OS and MFInfrastructure,migrate data to newsystems and close out archivedhardware,
as well as create an Enterprise Implementation Model for all future sectored projects. 
 Negotiated, Managed and Maintained Third Party Vendor Contracts for project implementation.
 Utilized RationalToolSuite forFunctionalandTechnicalRequirements Management,issue tracking,buildingUserAcceptance
Test cases and tracking defect resolution. 
 Facilitated Business Stakeholder Status Meetings consisting of Status Reports, Workflow Documentation and At-A-Glance
Visual Aids, as well as conducted Technical TeamMeetings weekly to ensure scope, budget and project were on track. 
 Employed MSProject software forbuildingandmanagingendto endproject plan,including ResourceLeveling (WBS).Utilized
MS Visio and MS One Note for process flow diagrams and requirements documentation. 
Senior Project Manager
H& R Block, Kansas City, Missouri (9/05 – 1/07)
Responsible formanaging the FY07 Product Portfolio,includingmultiple highly complexapplication developmentand E-Commerce projects,
personnel, scope, budget and overall implementation, as many as 20 concurrent initiatives.
· Developed the project scope,budget,WBS,defining project guidelines,obtainingbusiness andIT sponsorapprovals,and coordinating
the resources necessary to successfully complete the project.
· Managed full cycle TaxCut SDLC and TaxCut Online PDLC fromfeasibility to post-production support.
· Documented Functionaland TechnicalBusiness Requirements forTaxCut Software Product and E-Commerce TaxCut Online Product,
consulting with Cross-Functional Project Stakeholders, creating and maintaining GUI Wireframes.
REBECCA LYNNE SELINGER, PMP,MCSE,A+, CSM
303-518-1949
rebecca.selinger@gmail.com
Rebecca L. Selinger, PMP, CSM Page 5
· Directed project leads andtheirteams in the development ofnewtechnologicalsolutions in supportofchannelinnovation and integration
with existing Blended Channel Office to Online e-commerce systems.
· Participated in developingUsability Studies basedon Sales,ProductDevelopmentandMarketingresearchconcepts forpotentialrevenue
generating Product enhancements for Office Retail Software and Online implementation.
· Worked directly with TechnicalSMEs to transformdetailed business approved requirements to technicalsoftware/web interface design
documentation, user navigation flow diagrams, QA & UAT Plans, and support procedures.
· Facilitated the use of the latest design and development technologies to create new content integration strategies, which were
implemented via search, navigation and end-user personalization modules.
· Coordinated the design and support specifications with Internal Marketing, Business Development, Production Support and multiple
external Vendors (WebTrends,Omniture)to implement Web-Analytics andpage pixilation placement code ontheE-Commerce Product
Suite to obtain reports on user navigation patterns and get real time statistics.
· Collaborated QA Test plans basedontechnicalrequirements fortesting cycle,inclusiveofE2E,Incremental,Regressionand Unit testing,
utilizing Mercury, Remedy and Clarity tools.
· Included multiple Test Cycles in Project Plan for defect and issue Engaged Infrastructure and Release Management teams to ensure
Production Staging and Production Deployment planning was complete for Product deployment.
· Developed Post Production support plans and ensured Customer Service Supportability Matrixwas complete prior to deployment.
· ConductedOn-site Training forCustomerService/CallCenterRepresentatives using TrainingDocumentationcreated overthe life cycle
of the project. Created Knowledge Objects for Call Center Representative Tier 1 support.
Senior Technical Project Manager
Ingenix, United Health Group, Kansas City, Missouri (2/04 –9/05)
Managedmultiple complexIT projects,includingWeb-Development,E-Commerce,SAPSoftware Development, utilizing combined RUPand
Method 1 PM practices.
· Plan Cost Estimator Project
• Scope to develop and implement newE-Commerce product which allowed members to purchase buy-ups to Health Plan
benefits such as FSA/H.S.A,/Prescription Drug Tiers, Including developing the PDLC Methodology, Enterprise Project
Plan, Change Control and QA Processes to be utilized for this Product line. 
· Facilitated communication with senior management to create a five year strategic direction and execution plan.
· Maintained ownership of key business deliverables throughout the entire development lifecycle, while managing cross-
functional teams and technical SME’s at all levels within the organization.
· Provided On-site Analyst assistance to Clients in order to thoroughly capture business requirements, conduct risk
assessmentifcustomization was requestedandhigh levelimplementationcost benefit analysis forproject implementation.
· Defined and developedstrategies to ensure there were documenteddetailed business requirements,technicalrequirements
were created by impactedIT SME’s,obtainedapprovals andsignoffs fromall Stakeholders to ensure successfulUAT and
on target production deployment with minimal rework or defect resolution cycles.
· Requirements were categorized anddocumented into projectplans storedin VisualSource Safe detailing schedules,change
control issues, allocated resources per IT team, accurate Work Breakdown Structure completion, budget and daily tasks
percent complete updates.
· Increased efficiencyand customersatisfaction by streamlining the productsetupprocesses which reducedimplementation
delivery timelines providing the Client their functionalwebsite in less time without risking Quality or diminishing Client
consideration,
Senior Infrastructure Project Manager
Contract - EMC Professional Services, Missouri, Iowa & Nebraska (6/02 – 9/03)
Managedthe delivery ofbillable Consulting Services forEMCProfessionalServices engagements,specializing in customized software,Data
Center Migration, SAN and NAS architecture.
• Responsible for managing the life cycle of a projects from architectural design services to hand-off to Client Internal Support
resources, upwards of 15-20 concurrent projects in the Missouri, Iowa and Nebraska territory. 
· Data Center Migration Project – Northern Natural Gas
· Scope to migrate data center fromDallas location to Omaha location using new EMC Symmetrix SAN equipment in OS and MF
environments. Ensured strong and seamless relationships by maintaining communications about the project to the team: sales,
customers and delivery personnel.
· Responsible for creating project goals and milestones to ensure EMC's commitments to the customer are achieved, utilizing MS
Office Software.
· Defined project scope,capturedin the PSStatement ofWork,by working closely with the Client and EMC Sales staffto document
Rebecca L. Selinger, PMP Page 6
Client requirements, ensuring Client PSOW fulfillment, closely monitoring and reporting budget to date resource allocation and
travel expenses.
Technical Project Manager & Infrastructure Delivery Liaison
Contract - Sprint PCS World Headquarters, Kansas City, Missouri (9/01 – 6/02)
Exercised Enterprise mandated Project Managementmethodologyrequired to drive projectrequirements gathering,capacityanalysis,
hardware procurement and support modelactivities forTierOne and Business CriticalApplications.
· ManagedSAPPremiere Billing Application Projects utilizing Sprint EDP Methodologies.
· Demonstratedstrongprojectmanagementskills to manage technically complexprojects in the Telecommunications Industryunder
extremely tight timeframes to meet project commitment to timeline, target scope andbudget.
· Enterprise reporting andcriticalpath globalanalysis conducted to ensure timely,appropriately classified escalations occurred on
Severity 1 issues and expedientissue resolution plans were developed,tested,approvedforimmediate production deployment,treated
as emergency and outside schedule outage/maintenance windows.
· Utilized excellent people skills to manage multiple sub-teams in orderto meet project objectives andriskassessments.
· Applied an overallproject viewto effectively manage the interdependencies ofeach piece ofthe project usingMSProject,Visio and
Sprint InternalProject Management Tools.
· Demonstratedexcellent project knowledge to ensure teammet project timelines with correct systemconfiguration.
· Utilized strong organizational skills to lead teamthrough the entire development life cycle of the project.
· Applied multi-tasking and prioritization skills to serve effectively as issue resolution escalation point for Business Critical Application
Development project teams.
Business Systems Analyst
Contract - MasterCard International, St. Louis, Missouri (4/00 – 9/00)
Derived both high leveland technicalrequirements throughanalysis ofa preliminary statement ofworkfor an e-commerce project comprised
scope entailed development of real-time InternationalPre-Authorization and Pending Transaction capabilities to Clients usingtheirDebit
Card outside ofthe USA.
· Facilitated JADsessions with allimpacted Business and Technologyteams to drive out andobtain sign-offon functionaland technical
requirements.
· Documented functionalrequirements,technicalrequirements and use testcases forsuccessfulproject design,resourceallocation,QA
testing andproductiondeployment.
· Responsible forcreating accurateWBSresource plans and project implementation plan within the current IT department overallproject
schedule,and managingBusiness prioritization expectations ifthere were issues orconflicts identified.
· Performed data mapping ofcurrent e-commerce reporting files to enhanced software/data warehousingmodel(UML).
Project Manager
Express Scripts, Inc., St. Louis, Missouri (4/99 – 4/00)
Developed ISproductdevelopmentlife cycle processes,SDLC&PDLC, to incorporateprocedures thatemphasized cost-effective management
of client and internal requests for limited IS resources that followed the overall Enterprise vision and mission.
· Provided analyticaland structuralmentorship to SeniorISProject Managers to develop MSProject workplans thatincludedthe 5phases
ofproject management:Initiation,Planning,Development,Validation &Verification and Deploymentto ensure Time,Target andBudget
of an IS project.
· Managed the implementation ofEnterprise Project Management Office,including PM software utilization tools (Primavera,PM Office,
Clarity), processes and project implementation guidelines.

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Rebecca Selinger 2016 PMP Resume

  • 1. REBECCA LYNNE SELINGER, PMP,MCSE,A+, CSM 303-518-1949 rebecca.selinger@gmail.com Rebecca L. Selinger, PMP, CSM Page 1 ROLES: · Project Manager · Program Manager · SCRUM Master · Business Analyst · Vendor Management · Quality Analyst · UAT Specialist TOOLS/METHODS: · SDLC/PDLC · SCRUM · Agile · CMMi · Waterfall · PMBOK · WebMeeting · Rational Tool Suite · Clarity · MS Project · Visio · MS Office · WebTrends · Quality Center INDUSTRYAPPLICATION: · Financial · Transportation · Telecom · E-Commerce · Federal/State Taxes · Insurance · Healthcare · Utility · Entertainment EDUCATION: · Bachelor of Science in Mathematics and Psychology · Missouri School of Science and Technology ADDITIONALTRAINING: · Project Management Professional (PMP) · Microsoft Systems Certified Engineer (MCSE) · A+ Certification · CSM- SCRUM MASTER EXPERIENCE SUMMARY Professional and dedicated, with 16 years experience delivering multiple, complex, full cycle Information Technology solutions. A successfulPMP, CSM certified Project Manager and Program Manager, both a vendor and as a client, with expertise managing Web Development, Product Development, Infrastructure Deployment, Integration, Application Development projects collaborating diversified, cross-functional teams across multiple platforms. Exceptional leader with outstanding interpersonal, communication, analytical and organization skills. SKILLS INVENTORY Project Management: · PMP certified · Management of multi-million dollar projects · Management of concurrent technical projects · Creating and managing Project budgets · Product Development, Data Center Migration, Infrastructure, Networking, Integration, Web and Application Development project management · Resource Management of internal, third party and off-shore resources · Utilization of multiple PMI approved methodologies · Creating Enterprise Statements of Work · Developing Communication, Risk and Change Management Plans Analysis/Design: · Facilitating Daily Stand ups, reviews and Retrospectives across Business Units · Documenting functional and technical requirements · Developing detailed Project Plans · Prioritizing development requests · Conversion , migration and deployment · Release Management Quality Assurance: · Test plan creation and defect resolution · Management of unit, system, integration, end to end, performance and acceptance testing · Managed User Stories, Product & Sprint Backlog
  • 2. Rebecca L. Selinger, PMP Page 2 CHRONOLOGICALSUMMARYOFEXPERIENCE Data Center Migration Senior Technical Project Manager Contract – Western Union (01/16-07/16) Responsible forleading the Data CenterTransformationProjects –EOL 2015/2016 including phases suchas planning,execution, monitoring/controlling and close-out.Establish project requirements,priorities,and deadlines.Ensure project is completedin accordance with all technologyrisk,architecture and otherrelevant enterprise-wide guidelines and assistwith coordinatingallinfrastructure and enterprise software implementation resources (staff,equipment,vendors andconsultants)across multiple,complexprojects. • Managed the Data CenterTransformation End ofLife 2015 and 2016 projects that include building newdata centers in Chicago, Denverand Restonto support the migration of30 applications to the newenvironments. • Perform detailed infrastructure and enterprise software implementation project planningand execute according to plans • Create Statements ofWork(SOWs)forVendorand Third Party QA and Developmentefforts to support themigrations and infrastructure builds. • Responsible foraccurate time and budget reportingand management • Lead matrixed teams (including vendors/consultants)to deliverquantifiable results • Performoverall project management issuetracking and riskmanagement including riskanalysis andmitigation • Ensure teamcreates and maintains appropriate projectand programartifacts in Clarity and Sharepoint • Prepare and communicate accurate project status to stakeholders in Clarity and Sharepoint • Successfully facilitate the aggressive migration schedules in support ofthe newDEV, QA,UAT, PROD and DR Environments. Information Security Senior Project Manager Contract – Staples Corporation, Broomfield, CO (6/15-12/15) Responsible forleading individualinfrastructure and enterprise software implementation projects frominitiation throughimplementation including phasessuchas planning,execution,monitoring/controlling andclose-out.Establish projectrequirements,priorities,and deadlines. Ensure project is completed in accordancewith all technologyrisk,architecture andotherrelevantenterprise-wide guidelines andassistwith coordinatingallinfrastructure and enterprise software implementation resources (staff,equipment,vendors andconsultants)across multiple, complex projects. • Perform detailed infrastructure andenterprisesoftware implementation projectplanning andexecute accordingto plans • Create baseline budgetand schedules basedupon approved requirements,cost estimates and prioritization • Responsible foraccurate time and budget reportingand management • Lead matrixed teams (including vendors/consultants)to deliverquantifiable results • Performoverall project management issuetracking and riskmanagement including riskanalysis andmitigation • Ensure teamcreates and maintains appropriate projectand programartifacts • Prepare and communicate accurate project status to stakeholders • Successfully communicate across a variety ofaudiences,includingbusiness people,technologists andvendors Senior Infrastructure Project Manager Contract - CM Deitrich and Company, Englewood, CO (3/15-5/15) Responsible formanaging multiple Infrastructure Project utilizing Waterfalland Agile MethodologyProcess fromIdeation to Post Production Validation. · ManagedbothVendorand InternalResources to build a NationalInfrastructure to support thenewLOGIS/CAD 911 platforms, including J2EE based platforms. · Infrastructure teams included up to 50resources. · Project included installationofnewphone,Mobile Devices,Servers,routers,modems,storage,backupand replicationtechnology. · Created and managed dayto day projectdeliverables as outlinedin a complex, highly detailed project plan. · Reported daily status using project metrics to project teamand Executive Leadership. · Obtained and negotiatedVendorSOWs,including Avaya,Verizon,Netscalerand VEEAM. Application Project Manager Contract - CenturyLink, Littleton, CO (6/13 - 7/14) Responsible formanaging multiple Enterprise Software Application andJ2EE projects following Agile,Waterfalland CMMiSoftware Engineering Process fromIdeation to Post ProductionValidation through quadruple release cycles in the calendaryear. · Application Teams including bothon and offshore cross functionalorganizations as wellas Systems Engineers,Systems Analysts, Developers,DBAs,QA Analysts,Release Managers,Change Managers,ProductionSupport,UAT teams and Business Stakeholders. · Obtained and documentedROMs (RoughOrderofMagnitude)forproject funding approvals. · Obtained and documentedApplicationLOEs (Level of Effort) forproject teamperproject.
  • 3. REBECCA LYNNE SELINGER, PMP,MCSE,A+, CSM 303-518-1949 rebecca.selinger@gmail.com Rebecca L. Selinger, PMP, CSM Page 3 · Monitored andtracked project actuals to estimates to effectively manage project budgets. · Created Application Project Plans capturinghigh andlowleveltasks foreach release cycle. · Managedand documented allchange requests,issues and risks at eachproject level. · Developed detailed Release Deployment Plans with application and productionsupport teams. · Scheduled software deployments with Release Managementand Change Management,managedintegrated deployment bridges, reporting hourly status to Release Management. · ManagedSoftware Deployments foreach release with allimpacted teams via conference andWebMeeting. · Documented Software DevelopmentPlans foreach release cycle to include allchanges to applicationcode,unit and systemtest plans and production support procedures. · Reported project status weekly to Executive Leadership and IT Directors via WebMeeting andClarity Reporting Tools. · Managed Development,Test andProduction Infrastructure upgrades to support the applicationarchitecture. · Facilitated teamceremonies including Daily scrummeetings,sprint planning,sprintreview,and sprint retrospectives. · Worked with Product owners on Artifacts Such as Product Backlog,Sprint Backlog,story writing,Sprint Burn-down charts,and velocity tracking. · Managingprojects in bothAgile and Waterfalldevelopment environments. · Manage daily standups andScrummeetings to discuss progress,issues,changing requirements. Program Director & Senior IT Project Manager Contract- Bank of America, Kansas City, MO (04/10 – 01/12) Responsible formanaging a Portfolio and subsequent teamin the Cross ChannelStability MonitoringDivision to support E-commerce, Banking Centers and Contact Centers. · Managed the creation ofa series ofMonitoring Web Dashboards (TBSM)frominitiation to deployment that provide at a glance views ofEnterprise Asset Status forimmediate resolution byOperationand Technicalteams. · Worked with SeniorExecutive Business Stakeholders to create product vision,define requirements,,create-submit-manageproject budgets,build the teamand infrastructure to develop,deployand market the newproduct. · Promoted to ProgramManagerfromTPM to manage the Portfolio,inclusive of13 current projects and5TechnicalProject Managers totaling a budgetof$15 million for the Portfolio. · Workvirtually with a Global Team to complete the projects throughuse ofLive Meeting,WebMeeting andothercollaborative tools, including third party vendors andcontractedconsultants. · Manage issues,risks,integrated project plans andbudgets forthe programand reported status weekly to the Client via a series of methods,Customized Share Point Sites as wellas weekly – biweekly virtualteammeetings with Executive Project Sponsors and TechnicalStaff. · Scheduled J2EE software deployments with Release Managementand Change Management,managed integrated deployment bridges, reporting hourly status to Release Management via LiveMeeting,Chat and integrated implementationplan updates. · Managed Development,Test andProduction Infrastructure upgrades to support the software application. · Facilitated teamceremonies including Daily scrummeetings,sprint planning,sprint review,and sprint retrospectives. · Worked with Product owners on Artifacts Such as Product Backlog,Sprint Backlog,story writing,Sprint Burn-down charts,and velocity tracking. · Managingprojects in bothAgile and Waterfalldevelopment environments. · Manage daily standups andScrummeetings to discuss progress,issues,changing requirements. Senior Implementation Services Project Manager Contract- AMC Theatres, Kansas City, MO (02/08 – 06/08) Responsible for delivering new, integrated Digital Pre-Advertising Software and Hardware Systems to 80 AMC Theatres within a 90 day implementation schedule. · Screen Vision Conversion Project  Managed $103 million project budget.  Facilitated Systems Review Meetings with Business and Technical stakeholders to finalize and document project scope, translating those requirements into functional and technical documentation for project teamutilization.   Managed 20 vendor relationships, contracts and order delivery schedules ensuring implementation deadlines were met.   Created and managedendto enddetailed projectplans,criticalpath tasks,QA testplans,budgettracking,risks andmitigation plans, utilizing MS Project and MS Excel, following Enterprise PDLC methodology.  Ensured Change Control and Escalation processes were documented and communicated thoroughly to Project Stakeholders.  Managed post-production support documentation content and Training content for Help Desk and Tier 1 Support Staff.  Executive Project Status Reports createddaily to Business Stakeholders andExecutive Management teammembers,which included
  • 4. Rebecca L. Selinger, PMP Page 4 financial variance, high risk issues and mitigation plans for resolution.   Facilitated and conductedoff-site training to Theatre ProductionManager. Scheduled software deployments with Release Managementand Change Management,managedintegrated deployment bridges,reportinghourly status to Release Management. Senior Infrastructure Project Manager Contract - YRCW, Overland Park, KS (05/07 – 01/08) Responsible forimplementing 5 concurrentInfrastructure projects utilizing Clarity and MSProject,coordinated andnegotiatedresources and critical path deliverables with Business stakeholders and cross functionalIT department managers.  Tiered Storage Architecture Project  Scope to implement new Open Systems and Mainframe Storage Hardware, develop new Enterprise Tiered Data Architecture, migrate data to new OS-MF systems and hardware closeout.  Spearheaded JAD Sessions with Business Stakeholders and IT Team Leads to document Storage Architecture and Integration detailed requirements,created current/future state environment Visio Flow Diagrams for thoroughtechnicalanalysis,identify gaps and risks of conversion.  Consulted with Cross Functional Teammembers to assemble detailed task level project plans noting critical path tasks, accurate LOEs, QA & UAT plans, Issue/Risk/Change Log and Mitigation plans, training plans, and budget management also designed to produce reports configurable by project metric definitions.   NetApp File Sharing Integration Project   Scope to design and implement an enterprise solution using NetAppto integrate 4corporate business systems into a single shared environment.  Direct POC with Vendor Sales and TechnicalSMEs Reps.Coordinated on-site Productdemos presented byVendorSMEto all IT impacted teammembers as part of Project Phase.   Identified potential core user enhancements and incorporated functionality into design based on Usability recommendations. Full analysis ofE2E Implementation Recommendation documented by Vendorinclusive ofall hardware,software,labor,maintenance, SLA costs and Go-Live date. Managed vendor contracts, SLAs and POs for the duration of the project.  Incrementally increased revenue growth via conversion of multiple merged companies into a single National Path Systemand fully integrated Infrastructure across OS, MF, Linuxplatforms to support integration with peak performance.  Net Backup 6.0 Upgrade Project  Scope to install and upgrade Network Backup software on all Windows, UNIX and Linux servers to version 6.0 and increase incremental hourly backup structure to reduce redundancy and storage capacity.  Managed identification, documentation and resolution planning of project issues for both internal and third party vendor resources through Weekly Executive Status Reporting and Weekly TeamCommunication Plan distribution.   Managed Post-Production defect tracking, resolution planning, software packaging, testing and data validation, obtained approvals presented with Release Management and Change Control Board to determine prioritization and deployment schedule. Senior Infrastructure Project Manager Contract - AG Edwards, Saint Louis, Missouri (02/07- 05/07) Responsible formanaging the initiation anddelivery ofcore uniformService Oriented Architected (SOA)Infrastructure in Open Systems and Mainframe Environments. · Legal Forms Pattern Project  Scope to design andimplement SOA OS and MFInfrastructure,migrate data to newsystems and close out archivedhardware, as well as create an Enterprise Implementation Model for all future sectored projects.   Negotiated, Managed and Maintained Third Party Vendor Contracts for project implementation.  Utilized RationalToolSuite forFunctionalandTechnicalRequirements Management,issue tracking,buildingUserAcceptance Test cases and tracking defect resolution.   Facilitated Business Stakeholder Status Meetings consisting of Status Reports, Workflow Documentation and At-A-Glance Visual Aids, as well as conducted Technical TeamMeetings weekly to ensure scope, budget and project were on track.   Employed MSProject software forbuildingandmanagingendto endproject plan,including ResourceLeveling (WBS).Utilized MS Visio and MS One Note for process flow diagrams and requirements documentation.  Senior Project Manager H& R Block, Kansas City, Missouri (9/05 – 1/07) Responsible formanaging the FY07 Product Portfolio,includingmultiple highly complexapplication developmentand E-Commerce projects, personnel, scope, budget and overall implementation, as many as 20 concurrent initiatives. · Developed the project scope,budget,WBS,defining project guidelines,obtainingbusiness andIT sponsorapprovals,and coordinating the resources necessary to successfully complete the project. · Managed full cycle TaxCut SDLC and TaxCut Online PDLC fromfeasibility to post-production support. · Documented Functionaland TechnicalBusiness Requirements forTaxCut Software Product and E-Commerce TaxCut Online Product, consulting with Cross-Functional Project Stakeholders, creating and maintaining GUI Wireframes.
  • 5. REBECCA LYNNE SELINGER, PMP,MCSE,A+, CSM 303-518-1949 rebecca.selinger@gmail.com Rebecca L. Selinger, PMP, CSM Page 5 · Directed project leads andtheirteams in the development ofnewtechnologicalsolutions in supportofchannelinnovation and integration with existing Blended Channel Office to Online e-commerce systems. · Participated in developingUsability Studies basedon Sales,ProductDevelopmentandMarketingresearchconcepts forpotentialrevenue generating Product enhancements for Office Retail Software and Online implementation. · Worked directly with TechnicalSMEs to transformdetailed business approved requirements to technicalsoftware/web interface design documentation, user navigation flow diagrams, QA & UAT Plans, and support procedures. · Facilitated the use of the latest design and development technologies to create new content integration strategies, which were implemented via search, navigation and end-user personalization modules. · Coordinated the design and support specifications with Internal Marketing, Business Development, Production Support and multiple external Vendors (WebTrends,Omniture)to implement Web-Analytics andpage pixilation placement code ontheE-Commerce Product Suite to obtain reports on user navigation patterns and get real time statistics. · Collaborated QA Test plans basedontechnicalrequirements fortesting cycle,inclusiveofE2E,Incremental,Regressionand Unit testing, utilizing Mercury, Remedy and Clarity tools. · Included multiple Test Cycles in Project Plan for defect and issue Engaged Infrastructure and Release Management teams to ensure Production Staging and Production Deployment planning was complete for Product deployment. · Developed Post Production support plans and ensured Customer Service Supportability Matrixwas complete prior to deployment. · ConductedOn-site Training forCustomerService/CallCenterRepresentatives using TrainingDocumentationcreated overthe life cycle of the project. Created Knowledge Objects for Call Center Representative Tier 1 support. Senior Technical Project Manager Ingenix, United Health Group, Kansas City, Missouri (2/04 –9/05) Managedmultiple complexIT projects,includingWeb-Development,E-Commerce,SAPSoftware Development, utilizing combined RUPand Method 1 PM practices. · Plan Cost Estimator Project • Scope to develop and implement newE-Commerce product which allowed members to purchase buy-ups to Health Plan benefits such as FSA/H.S.A,/Prescription Drug Tiers, Including developing the PDLC Methodology, Enterprise Project Plan, Change Control and QA Processes to be utilized for this Product line.  · Facilitated communication with senior management to create a five year strategic direction and execution plan. · Maintained ownership of key business deliverables throughout the entire development lifecycle, while managing cross- functional teams and technical SME’s at all levels within the organization. · Provided On-site Analyst assistance to Clients in order to thoroughly capture business requirements, conduct risk assessmentifcustomization was requestedandhigh levelimplementationcost benefit analysis forproject implementation. · Defined and developedstrategies to ensure there were documenteddetailed business requirements,technicalrequirements were created by impactedIT SME’s,obtainedapprovals andsignoffs fromall Stakeholders to ensure successfulUAT and on target production deployment with minimal rework or defect resolution cycles. · Requirements were categorized anddocumented into projectplans storedin VisualSource Safe detailing schedules,change control issues, allocated resources per IT team, accurate Work Breakdown Structure completion, budget and daily tasks percent complete updates. · Increased efficiencyand customersatisfaction by streamlining the productsetupprocesses which reducedimplementation delivery timelines providing the Client their functionalwebsite in less time without risking Quality or diminishing Client consideration, Senior Infrastructure Project Manager Contract - EMC Professional Services, Missouri, Iowa & Nebraska (6/02 – 9/03) Managedthe delivery ofbillable Consulting Services forEMCProfessionalServices engagements,specializing in customized software,Data Center Migration, SAN and NAS architecture. • Responsible for managing the life cycle of a projects from architectural design services to hand-off to Client Internal Support resources, upwards of 15-20 concurrent projects in the Missouri, Iowa and Nebraska territory.  · Data Center Migration Project – Northern Natural Gas · Scope to migrate data center fromDallas location to Omaha location using new EMC Symmetrix SAN equipment in OS and MF environments. Ensured strong and seamless relationships by maintaining communications about the project to the team: sales, customers and delivery personnel. · Responsible for creating project goals and milestones to ensure EMC's commitments to the customer are achieved, utilizing MS Office Software. · Defined project scope,capturedin the PSStatement ofWork,by working closely with the Client and EMC Sales staffto document
  • 6. Rebecca L. Selinger, PMP Page 6 Client requirements, ensuring Client PSOW fulfillment, closely monitoring and reporting budget to date resource allocation and travel expenses. Technical Project Manager & Infrastructure Delivery Liaison Contract - Sprint PCS World Headquarters, Kansas City, Missouri (9/01 – 6/02) Exercised Enterprise mandated Project Managementmethodologyrequired to drive projectrequirements gathering,capacityanalysis, hardware procurement and support modelactivities forTierOne and Business CriticalApplications. · ManagedSAPPremiere Billing Application Projects utilizing Sprint EDP Methodologies. · Demonstratedstrongprojectmanagementskills to manage technically complexprojects in the Telecommunications Industryunder extremely tight timeframes to meet project commitment to timeline, target scope andbudget. · Enterprise reporting andcriticalpath globalanalysis conducted to ensure timely,appropriately classified escalations occurred on Severity 1 issues and expedientissue resolution plans were developed,tested,approvedforimmediate production deployment,treated as emergency and outside schedule outage/maintenance windows. · Utilized excellent people skills to manage multiple sub-teams in orderto meet project objectives andriskassessments. · Applied an overallproject viewto effectively manage the interdependencies ofeach piece ofthe project usingMSProject,Visio and Sprint InternalProject Management Tools. · Demonstratedexcellent project knowledge to ensure teammet project timelines with correct systemconfiguration. · Utilized strong organizational skills to lead teamthrough the entire development life cycle of the project. · Applied multi-tasking and prioritization skills to serve effectively as issue resolution escalation point for Business Critical Application Development project teams. Business Systems Analyst Contract - MasterCard International, St. Louis, Missouri (4/00 – 9/00) Derived both high leveland technicalrequirements throughanalysis ofa preliminary statement ofworkfor an e-commerce project comprised scope entailed development of real-time InternationalPre-Authorization and Pending Transaction capabilities to Clients usingtheirDebit Card outside ofthe USA. · Facilitated JADsessions with allimpacted Business and Technologyteams to drive out andobtain sign-offon functionaland technical requirements. · Documented functionalrequirements,technicalrequirements and use testcases forsuccessfulproject design,resourceallocation,QA testing andproductiondeployment. · Responsible forcreating accurateWBSresource plans and project implementation plan within the current IT department overallproject schedule,and managingBusiness prioritization expectations ifthere were issues orconflicts identified. · Performed data mapping ofcurrent e-commerce reporting files to enhanced software/data warehousingmodel(UML). Project Manager Express Scripts, Inc., St. Louis, Missouri (4/99 – 4/00) Developed ISproductdevelopmentlife cycle processes,SDLC&PDLC, to incorporateprocedures thatemphasized cost-effective management of client and internal requests for limited IS resources that followed the overall Enterprise vision and mission. · Provided analyticaland structuralmentorship to SeniorISProject Managers to develop MSProject workplans thatincludedthe 5phases ofproject management:Initiation,Planning,Development,Validation &Verification and Deploymentto ensure Time,Target andBudget of an IS project. · Managed the implementation ofEnterprise Project Management Office,including PM software utilization tools (Primavera,PM Office, Clarity), processes and project implementation guidelines.