the presentation is a guide to give radically candid feedback, with examples and counter-examples.
The basis of the presentation is Kim Scott's book - Radical Candour. Be a Kick-Ass Boss Without Losing Your Humanity.
Presentation for AOK Library & Gallery Staff Day, UMBC, summer 2019, discussing Kim Scott's book, Radical Candor, and its application to our library setting.
Radical Candor: No BS, helping your team create better work.Digital Surgeons
Inspired by Google's Kim Scott, the Digital Surgeons team adapts Radical Candor to fit with their agile & innovative approach to designing the future of experiences.
Source: Candor, Inc.
http://www.radicalcandor.com/
Goal Summit 2016: How to be a Kickass Boss Without Losing Your Humanity or Cr...BetterWorks
Guidance — praise and criticism — is the key to being a good boss and building a great team. This interactive session from Goal Summit 2016 will help you understand why feedback is so hard, and how you can get better at giving it, getting it and encouraging it on your team. Presented by author and advisor to Twitter and Dropbox, Kim Malone Scott.
Radical Candor by Kim Scott
The book proving how caring personally and challenging directly makes a difference.
Here are 7 short takeaways I consider the most important.
These tips might seem simple but do we really master them?
High performing teams with feedback and radical candourTim Newbold
In this talk we uncover the importance of High Performing Teams and discover how we can create a culture of Radical Candour and Feedback to facilitate this.
Video: http://bit.ly/fol-fdbk
Feedback is commonly perceived as something that everyone is able to do – who doesn’t have an opinion? However, it’s also very easy to give bad feedback: we all know it when we are on the receiving end. This gets more and more evident when the team grows from two people to a whole company.
Feedback thus becomes a critical skill that can be learned, improved, and mastered. Good feedback skills can improve the quality of the teamwork and the result by a large margin, while bad feedback can grind any team to a halt with confusion if not worse.
This talk will give insights, challenge myths, and provide practical ideas. How can we improve ourselves? How can we plan good feedback in groups?
the presentation is a guide to give radically candid feedback, with examples and counter-examples.
The basis of the presentation is Kim Scott's book - Radical Candour. Be a Kick-Ass Boss Without Losing Your Humanity.
Presentation for AOK Library & Gallery Staff Day, UMBC, summer 2019, discussing Kim Scott's book, Radical Candor, and its application to our library setting.
Radical Candor: No BS, helping your team create better work.Digital Surgeons
Inspired by Google's Kim Scott, the Digital Surgeons team adapts Radical Candor to fit with their agile & innovative approach to designing the future of experiences.
Source: Candor, Inc.
http://www.radicalcandor.com/
Goal Summit 2016: How to be a Kickass Boss Without Losing Your Humanity or Cr...BetterWorks
Guidance — praise and criticism — is the key to being a good boss and building a great team. This interactive session from Goal Summit 2016 will help you understand why feedback is so hard, and how you can get better at giving it, getting it and encouraging it on your team. Presented by author and advisor to Twitter and Dropbox, Kim Malone Scott.
Radical Candor by Kim Scott
The book proving how caring personally and challenging directly makes a difference.
Here are 7 short takeaways I consider the most important.
These tips might seem simple but do we really master them?
High performing teams with feedback and radical candourTim Newbold
In this talk we uncover the importance of High Performing Teams and discover how we can create a culture of Radical Candour and Feedback to facilitate this.
Video: http://bit.ly/fol-fdbk
Feedback is commonly perceived as something that everyone is able to do – who doesn’t have an opinion? However, it’s also very easy to give bad feedback: we all know it when we are on the receiving end. This gets more and more evident when the team grows from two people to a whole company.
Feedback thus becomes a critical skill that can be learned, improved, and mastered. Good feedback skills can improve the quality of the teamwork and the result by a large margin, while bad feedback can grind any team to a halt with confusion if not worse.
This talk will give insights, challenge myths, and provide practical ideas. How can we improve ourselves? How can we plan good feedback in groups?
Building Better Teams - Overcoming the 5 DysfunctionsJoel Wenger
Trust, Conflict, Commitment, Accountability, Results; these are the hallmarks of effective teams, as described by Patrick Lencioni in his book "The Five Dysfunctions of a Team". This presentation contains an overview of each one, as well as my take on the tools and actions leaders can take to address each one.
Toolkit for Employees: Giving and Receiving FeedbackNext Jump
This is the Next Jump tool kit for employees to get started giving and receiving feedback. This is focused on building the habits of feedback, based on the lessons and insights from Next Jump.
What is the proper nature of this boss-employee relationship? At the heart of being a good boss—at Apple, at Google, or anywhere else on earth—is a good relationship. And the term that best describes the optimum state of this relationship is Radical Candor.
Radical Candor is the ability to show you Care Personally about a person you are Challenging Directly. It is a way to give feedback—what I prefer to call guidance—to people you collaborate with, at work and beyond.
MiQ Bengaluru, a top global marketing intelligence firm with a passion for innovation and continuous learning recently did a radical candor workshop.
The leadership team from their Asia Pacific (APAC) offices is focused on making sure MiQ is a great place to work, and the Radical Candor framework really resonated with them. They seized this opportunity to assess and improve how they communicate to their teams and each other, integrating learnings from the Indian, Singaporean, and Australian cultures while together.
The objective of this module is to
Identify difficult interpersonal situations
Learn how to initiate and close conversations in difficult situations
Minimize destructive conversations
Develop precise questions to conduct a skillful conversation.
Engage in open and productive conversations
Slides to accompany a bite-size training session on handling difficult people. Full training materials including Session Leaders Notes, Delegate Workbook and any Activity handouts can be purchased licence-free from http://www.power-hour.co.uk/trainingmaterialsshop. Prices start from £30 + VAT
Leadership and the art of receiving feedbackEric De Pooter
A feedback culture is based on the competence of people in receiving feedback. We tend to focus a lot on the skill of giving feedback. The true ( inner ) development lies in the competence of receiving feedback.
There is an art to giving and receiving feedback. To get better, feedback is necessary – but it also can backfire if handled poorly. This session is for managers and non-managers and addresses the art of feedback and working with subordinates or peers/team members.
No more, 'I TOLD YOU' can work in business world. One needs to develop persuasion and reciprocity based influencing capabilities. Describing how 'Cohen and Bradford' Model can help immensely in this regard
Dealing with difficult conversations at work Richard Riche
Difficult conversations can be challenging in the workplace and can lead to conflict if handled poorly. Tips on how to prepare for these conversations, get the right mindset and build an Engaged workforce using Emotional Intelligence and the Neuroscience of the brain.
Whether they take place at work or at home, with your neighbors or co-founder, crucial conversations can have a profound impact on your career, your happiness, and your future. You will learn how to: Prepare for high-impact situations, Make it safe to talk about almost anything, Be persuasive, not abrasive, Keep listening when others blow up or clam up, Turn crucial conversations into the action and results you want
How to deal with difficult people - Timothy DimoffCase IQ
If your job involves communicating with employees under difficult circumstances, you have probably encountered aggressive or uncooperative people. Handling these situations competently can help you get the results you need rather than an ugly confrontation. Join i-Sight and Timothy Dimoff for a free one-hour webinar: How to Deal with Difficult People.
During this webinar you will learn;
Aggressive versus assertive behavior
The difference between reacting and responding
Stages of aggression
De-escalating aggression
Things never to say to someone
How to speak “Peace Language”
Building Better Teams - Overcoming the 5 DysfunctionsJoel Wenger
Trust, Conflict, Commitment, Accountability, Results; these are the hallmarks of effective teams, as described by Patrick Lencioni in his book "The Five Dysfunctions of a Team". This presentation contains an overview of each one, as well as my take on the tools and actions leaders can take to address each one.
Toolkit for Employees: Giving and Receiving FeedbackNext Jump
This is the Next Jump tool kit for employees to get started giving and receiving feedback. This is focused on building the habits of feedback, based on the lessons and insights from Next Jump.
What is the proper nature of this boss-employee relationship? At the heart of being a good boss—at Apple, at Google, or anywhere else on earth—is a good relationship. And the term that best describes the optimum state of this relationship is Radical Candor.
Radical Candor is the ability to show you Care Personally about a person you are Challenging Directly. It is a way to give feedback—what I prefer to call guidance—to people you collaborate with, at work and beyond.
MiQ Bengaluru, a top global marketing intelligence firm with a passion for innovation and continuous learning recently did a radical candor workshop.
The leadership team from their Asia Pacific (APAC) offices is focused on making sure MiQ is a great place to work, and the Radical Candor framework really resonated with them. They seized this opportunity to assess and improve how they communicate to their teams and each other, integrating learnings from the Indian, Singaporean, and Australian cultures while together.
The objective of this module is to
Identify difficult interpersonal situations
Learn how to initiate and close conversations in difficult situations
Minimize destructive conversations
Develop precise questions to conduct a skillful conversation.
Engage in open and productive conversations
Slides to accompany a bite-size training session on handling difficult people. Full training materials including Session Leaders Notes, Delegate Workbook and any Activity handouts can be purchased licence-free from http://www.power-hour.co.uk/trainingmaterialsshop. Prices start from £30 + VAT
Leadership and the art of receiving feedbackEric De Pooter
A feedback culture is based on the competence of people in receiving feedback. We tend to focus a lot on the skill of giving feedback. The true ( inner ) development lies in the competence of receiving feedback.
There is an art to giving and receiving feedback. To get better, feedback is necessary – but it also can backfire if handled poorly. This session is for managers and non-managers and addresses the art of feedback and working with subordinates or peers/team members.
No more, 'I TOLD YOU' can work in business world. One needs to develop persuasion and reciprocity based influencing capabilities. Describing how 'Cohen and Bradford' Model can help immensely in this regard
Dealing with difficult conversations at work Richard Riche
Difficult conversations can be challenging in the workplace and can lead to conflict if handled poorly. Tips on how to prepare for these conversations, get the right mindset and build an Engaged workforce using Emotional Intelligence and the Neuroscience of the brain.
Whether they take place at work or at home, with your neighbors or co-founder, crucial conversations can have a profound impact on your career, your happiness, and your future. You will learn how to: Prepare for high-impact situations, Make it safe to talk about almost anything, Be persuasive, not abrasive, Keep listening when others blow up or clam up, Turn crucial conversations into the action and results you want
How to deal with difficult people - Timothy DimoffCase IQ
If your job involves communicating with employees under difficult circumstances, you have probably encountered aggressive or uncooperative people. Handling these situations competently can help you get the results you need rather than an ugly confrontation. Join i-Sight and Timothy Dimoff for a free one-hour webinar: How to Deal with Difficult People.
During this webinar you will learn;
Aggressive versus assertive behavior
The difference between reacting and responding
Stages of aggression
De-escalating aggression
Things never to say to someone
How to speak “Peace Language”
Our Founder, Roy Larson spoke on the topic of "Bringing out the Best in People" and how this can increase production, and efficiency in your jobs. Our consultants apply this to their relationships with developers, stakeholders, clients, etc. to be a catalyst in projects and your organizations everyday performance.
Giving Feedback When You’re Conflict Averse.pdfAlex Clapson
You can still cultivate positive relationships by encouraging &
cheering others on. But to ensure that your people are
performing at their best, you also have to know when it’s time to
give tough feedback. Stay true to yourself by delivering it in a
clear, respectful way. You may be surprised to find that on a
high-functioning team where feedback is shared honestly,
conflict is minimal.
How to become an Effective and Impactful Communicator Saurabh Leekha
Do you feel you are not effective in communicating with people?
Do you feel you lose out as you are not able to make an impact?
Is your sales team not able to convert opportunities into orders?
Do you feel you are not able to connect with your team?
I have developed a short and crisp module which will help you become more effective in your conversations and get the desired results.
The idea is not to only tell "what to do" but also "how to do".
If you want a free copy then write "Yes" in the comments.
#linkedin #team #manager #headsales #entrepreneur #lnd #training #hr #customercare #coach #mentor #learninganddevelopment #skillenablement #sales #ceo #enterprise
Dr. Christine Chin-Sim of leverage4change.com will discuss the two mindsets that play out in our business interactions and how each can determine the success or demise of your business.
Accessibility refers to how easily a person
can interact with your website regardless
of their abilities or impairments. Learn how to make your websites more accessible with these tips.
In recent years its become common for brands to take part in Pride month: bringing out Pride-themed product lines, decorating storefronts with bright colours and bold statements. But as with anything, there’s a right way and a wrong way for businesses to approach Pride month.
Check out our latest blog post on how businesses can positively support and celebrate Pride! 🏳️🌈 🏳️⚧️ https://www.stryvemarketing.com/blog/rainbow-washing/ #PrideMonth
2020 forced most companies to deviate from their intended marketing plans. Events were canceled, campaign budgets were slashed, and consumers demanded more than excellent product and top-notch customer service.
While 2020 forced teams to adapt their marketing strategies on the fly, this year presents the opportunity to tailor strategies to the new digital marketing landscape.
Here are 7 trends to inspire new ideas for your 2021 marketing plan.
2020 forced most companies to deviate from their intended marketing plans. Events were canceled, campaign budgets were slashed, and consumers demanded more than excellent product and top-notch customer service.
While 2020 forced teams to adapt their marketing strategies on the fly, this year presents the opportunity to tailor strategies to the new digital marketing landscape.
Here are 7 trends to inspire new ideas for your 2021 marketing plan.
This presentation gives an overview of how eSports works, what makes it similar to traditional sports, and the challenges it faces as it becomes a more mature industry.
Building a website is a tall task that requires top-tier collaboration across a team of all-stars. With so many threats and pitfalls to consider, the last thing your project needs is for someone to blow it up from the inside.
What can you do to be successful? Keep an eye out for these nine people who break timelines, drain budgets, and sink your web project.
Every six months, we survey our team to see how we're doing to foster psychological safety. It was the one factor that Google found was common between their highest-performing groups.
Multipliers is a national bestseller that explores the differences between good and bad team leaders, identified as Multipliers (the good) and Diminishers (the bad).
Successful leaders invest in the growth of their employees and elevate them to reach their full potential. With this endgame, everybody wins.
Knowing what is hot or not is something that plagues all self-conscious people in all parts of their lives. It also is a struggle when you're designing a new website. Will the same tricks and styles you used on your last web design project work? Do you need to reinvent the web design wheel? The trends in web design change so frequently. It can be tough keeping up.
Last year, I wrote about how VR marketing is a long ways off. While that’s still the case, Fortnite's incredible success partnering with huge brands is definitely bringing us one step closer. Wherever your audience is, you should be there, too.
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Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
2. Radical Candor
The book, by Kim Scott, provides a
framework for making the most enjoyable
and productive interpersonal relationships
and conversations in the workplace.
This framework fits in very well with the
idea of psychological safety because it
emphasizes the human element of being
compassionate while still speaking your
mind and getting to the truth.
3.
4. THERE ARE 2 KEY DIMENSIONS
Care personally.
This is all about treating
people with humanity
MORE SPECIFICALLY…
♦ Building deep personal relationships
♦ Caring about the whole person, not just
the work person
♦ Trusting each other deeply
♦ Bringing your whole self to work
♦ Going beyond “being professional”
Challenge directly.
This is about addressing an
issue head-on.
MORE SPECIFICALLY…
♦ Expressing your whole opinion/idea
♦ Acknowledging when something goes
wrong or didn’t meet expectations
♦ Getting at the best answer or solution
♦ Being willing to ruffle feathers
♦ Being open to being wrong
6. Do you get under a rock yourself or
help take the rock off them?
EMPATHY VS COMPASSION
Compassion is empathy + action
7. Everyone falls in each quadrant in
different situations.
PERSON VS ACTION
This isn’t a stable personality test, but a measure of each interaction.
8. NOT CARING PERSONALLY, NOT CHALLENGING DIRECTLY
Manipulative insincerity.
The easiest way to describe manipulative insincerity is that it
is backstabbing. You aren’t being direct with the person and
it doesn’t come from a place of compassion. This is what
creates a toxic workplace.
EXAMPLES:
♦ Gossiping or talking about someone behind their back
♦ Making it about the person and not their actions (i.e. “they are lazy and stupid”)
♦ Being too exhausted to argue or correct a behaviour
♦ Saying something that isn’t true or that you don’t believe for political gain
9. CARING PERSONALLY, BUT NOT CHALLENGING DIRECTLY
Ruinous empathy.
This is the area where the most mistakes are made in trying
to achieve radical candor. It’s when we withhold our
opinions and ideas because we’re worried (rightfully so)
about hurting their feelings.
EXAMPLES:
♦ Giving empty, non-specific praise or praising something that isn’t meaningful
♦ Giving praise when it isn’t deserved, to boost someone’s mood
♦ Letting a tiny mistake slide by because it isn’t a big deal and “isn’t worth it”
♦ Downplaying the importance of a critique that needs to be addressed
10. NOT CARING PERSONALLY, BUT CHALLENGING DIRECTLY
Obnoxious aggression.
This is the stereotypical jerkish comment like, “your work is
shit.” It’s when we want to be clear about something
(rightfully so) but don’t acknowledge the human element of
the conversation.
EXAMPLES:
♦ Praising someone for their good work, but it isn’t believable that you actually care
♦ Brutally honest criticisms, discrediting that human beings have feelings
♦ Attributing a valid critique to a personal trait (i.e. “you made that decision because you’re greedy”)
♦ Talking about a critique that should be private in a public forum
11. CARING PERSONALLY, CHALLENGING DIRECTLY
Radical candor.
It’s your moral obligation to say what you really think, and be
willing to challenge others and be challenged by others. It’s
about being clear without being mean.
EXAMPLES:
♦ Giving critiques in private conversations
♦ Acknowledging that something is difficult to talk about before offering a critique
♦ Understanding the inner workings of something before critiquing AND praising
♦ Being open to hearing how you may have contributed to an issue
12. “Your work is shit”“They’re shit”
“I know it’ll be better next
time, it’s OK”
“You put a lot of effort into
this. Here’s how it can be
improved.”
14. Radically candid praise.
Good praise is difficult. You need to go
being saying “good job” and get into
the details to be able to inspire growth
and show caring.
TIPS
♦ Explain why something made such an impact
♦ Explain what you learned from the situation
♦ Avoid saying “you are…” and instead opt for “your
work is…” or “how you handled…”
♦ Watch the person’s reaction to make sure it landed
✓ Clear
Kind
Helpful
Humble
Immediate
Face-to-face
Public
Personality
✓
✓
✓
✓
✓
X
✓
16. Radically candid critiques.
Critiques are hard to take no matter what.
Make sure you focus on what is best for
the person in the long run, not just what is
easiest right now.
✓ Clear
Kind
Helpful
Humble
Immediate
Face-to-face
Public
Personality
✓
✓
✓
✓
✓
X
X
TIPS
♦ Even if you can’t help with the issue specifically,
offer the feedback in the spirit of being helpful
♦ Admit if it is possible that you might not understand
the nuances of the situation and could be wrong
♦ Allow for a discussion, but not defensiveness
17. Wanna learn more?
The book is geared towards bosses, but anyone who is interested in building
better working relationships can benefit a lot from the ideas in it.
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