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Welcome!
How to Navigate (preferably Leapfrog)
the 5 Stages of Digital Transformation
June 22, 2017 Simplify Work!
How to interact today…
Type your comments and
questions here throughout
Raise your virtual hand to ask an
audio question at the end
Please enter AUDIO PIN
You are in the right place if…
• New to Digital Transformation and want to learn how to do it
RIGHT and not waste years and tons of money on trial and error
OR…
• Experienced and somewhere on the Digital Transformation journey
but want to get to the next level ASAP!
• Applicable to both our current customers and especially
prospective customers looking for a valuable training with
actionable insights
Here’s what you’ll learn today…
• 5 strategic phases to build your organization into a truly transformed, digital workplace
• The key pain points that can be solved in each phase of your organization's transformation and their
rewards
• A structured framework for content digitization, process automation, analytics and secrets to leapfrog
stages
• A personalized assessment revealing which phase you are currently in and how to move up
• How to overcome the common challenges including: buy-in, presenting to management, change
management, etc.
• Sneak peek demos of how it might look and feel
• Plenty of time for Q&A
Bonuses, Surprises & Giveaways
1. One Page Cheat Sheet PDF
2. Link to Personalized Online
Assessment
3. Digital Transformation
Roadmap
Bonuses, Surprises & Giveaways
• Map current stage
• Understand current costs, issues and gaps
• Envision benefits and savings of next phases
• Establish a budget for potential solutions/services
• Sum it all up in a Cost Benefit Analysis
• See a custom-tailored demo
Valued at over $2000.
Complimentary Digital Transformation
Assessment & Roadmap
So why am I
talking to you
about Digital
Transformation
today?
Meet your presenter
George Bandarian II
President & CEO
AMI – The Paperless Co.
• Certfied CDIA+ and ECMp
• Over 15 years experience helping customers
transform before the term DT was popular
• Over 15 years experience in design, build, and
deployment of DT systems and services
• Speaker on automation, efficiency, document
management, outsourcing
Company
Approaching 50 years in business, AMI is a full-service DTP (Digital
Transformation Provider) company consulting clients to increase their
profits by eliminating paper and automating document processes.
We digitize information to improve knowledge worker productivity so that
business can make better business decisions.
As a trusted advisor in the area of Process Improvement, we deliver
solutions through our consulting, software, scanning, outsourcing,
implementation, integration and support services.
The “AMI Approach”
Our documented, repeatable, scalable process
to achieve our #1 Core Value of Client Delight.
And also allows us to be the ONLY full-service
Document Management services provider who
backs everything with “AMI Assurance” our full
money-back guarantee.
“How can a business
born analog grow like
digital businesses?”
What is Digital Transformation?
Analyst firm:
The realignment of or investment in new technology, business models
and processes to drive value for customers and employees and more
effectively compete in an ever-changing digital economy.
My version:
Our acceptance of and response to the fact that our customers,
employees and vendors expect almost everything to be digital,
instant, accessible and real-time, and, that this requirement is only
going to grow exponentially with boomers retiring and millennials
taking over.
Step 1: Customer Journey
Start with mapping the Customer Journey
Live a day in the life of your customers
Find out what are the companies, products and service they love
IDC
This IDC study uses the IDC FutureScape model to provide an assessment of the key
trends for the next year and their long-term impact. Over the past year, we have
seen tremendous momentum in the influence of digital transformation (DX) on
technology spending across geographies and industries. Digital transformation is a
board-level initiative and is at the heart of business strategies for companies of all
sizes.
"IDC estimates that there is the potential for over $18 trillion of new value to be
harvested. However, we are still at the early stages and we offer our annual
FutureScape predictions to provide planning assumptions for companies that are
creating their investment strategies related to DX."
Bob Parker, group vice president and Digital Transformation lead at IDC
“Everything should be
made as simple as
possible, but not
simpler.”
Albert Einstein
Title of presentation (Edit in View tab > Slide Master) | 21
1 2 3 4 5
Digitize
Documents
Organize
Content
Automate
Processes
Streamline
Processes
Transform
Processes
Title of presentation (Edit in View tab > Slide Master) | 22
1 2 3 4 5
Digitize
Documents
Organize
Content
Automate
Processes
Streamline
Processes
Transform
Processes
Title of presentation (Edit in View tab > Slide Master) | 23
1 3 4 5
Digitize
Documents
Automate
Processes
Streamline
Processes
Transform
Processes
2
Organize
Content
Title of presentation (Edit in View tab > Slide Master) | 24
1 2 4 5
Digitize
Documents
Organize
Content
Streamline
Processes
Transform
Processes
3
Automate
Processes
Title of presentation (Edit in View tab > Slide Master) | 25
1 2 3 5
Digitize
Documents
Organize
Content
Automate
Processes
Transform
Processes
4
Streamline
Processes
Title of presentation (Edit in View tab > Slide Master) | 26
1 2 3 4
Digitize
Documents
Organize
Content
Automate
Processes
Streamline
Processes
5
Transform
Processes
Title of presentation (Edit in View tab > Slide Master) | 27
1 2 3 4 5
Digitize
Documents
Organize
Content
Automate
Processes
Streamline
Processes
Transform
Processes
Poll: What Stage are you in currently?
Title of presentation (Edit in View tab > Slide Master) | 28
PHASE 1
Digitize
Documents
Title of presentation (Edit in View tab > Slide Master) | 29Title of presentation (Edit in View tab > Slide Master) | 29
Phase 1 Digitize Documents
•Excessive storage and retrieval costs
•Risk of losing important documents
•No control over who can access
what documents
•A paper-heavy office
Key Pain Points
Title of presentation (Edit in View tab > Slide Master) | 30Title of presentation (Edit in View tab > Slide Master) | 30
Phase 1 Digitize Documents
•Reduce document storage expenses
•Secure critical documents with
disaster recovery
•Easily manage access to
sensitive content
•A paperless office
Rewards
Flow - ERP for our BPO/Scanning operation
• Provides full chain of custody for all
on-site and off-site projects
• Tracks all time on all tasks on all
boxes
• Provides reports
• Customer-facing portal to check job
status, request documents and
schedule pickups.
Title of presentation (Edit in View tab > Slide Master) | 34
PHASE 2
Organize
Content
Title of presentation (Edit in View tab > Slide Master) | 35Title of presentation (Edit in View tab > Slide Master) | 35
Phase 2 Organize Your Content
•Paper-based data entry
•No shared access to documents
•Difficulty finding documents
•Redundant work activity
Key Pain Points
Title of presentation (Edit in View tab > Slide Master) | 36Title of presentation (Edit in View tab > Slide Master) | 36
Phase 2 Organize Your Content
•Minimal data entry and reduced
human error
•Centralized, secured
document access
•Enable document collaboration
•Fewer duplicate work tasks
Rewards
Title of presentation (Edit in View tab > Slide Master) | 37
PHASE 3
Automate
Processes
Title of presentation (Edit in View tab > Slide Master) | 38Title of presentation (Edit in View tab > Slide Master) | 38
Phase 3 Automate Your Processes
•Time-consuming, manual processes
•Difficulty complying with regulations
•Inconsistent, disorganized
business processes
•Lack of data integration
between applications
Key Pain Points
Title of presentation (Edit in View tab > Slide Master) | 39Title of presentation (Edit in View tab > Slide Master) | 39
Phase 3 Automate Your Processes
•Increased productivity and
elimination of manual tasks
•Standardized, mapped-out processes
•Easy integration between
applications
•Simplified compliance that
addresses regulatory concerns
Rewards
Title of presentation (Edit in View tab > Slide Master) | 40
Impact of Automating Payables
Title of presentation (Edit in View tab > Slide Master) | 41
PHASE 4
Streamline
Processes
Title of presentation (Edit in View tab > Slide Master) | 42Title of presentation (Edit in View tab > Slide Master) | 42
Phase 4 Streamline Your Processes
•Cumbersome, complex processes
•Lacking data policy oversight
•Difficulty determining staffing levels
•Minimal process visibility
Key Pain Points
Title of presentation (Edit in View tab > Slide Master) | 43Title of presentation (Edit in View tab > Slide Master) | 43
Phase 4 Streamline Your Processes
•Streamlined, simplified business processes
•Improved compliance, data oversight
and data quality
•Ability to reach optimal staffing
levels using analytics
•Increased vision into process
health and performance
Rewards
Title of presentation (Edit in View tab > Slide Master) | 44
PHASE 5
Transform
Processes
Title of presentation (Edit in View tab > Slide Master) | 45Title of presentation (Edit in View tab > Slide Master) | 45
Phase 5 Transform Your Processes
•Limited analytics for gaining
business insight
•Processes are not aligned with
business needs
•Change management costs
Key Pain Points
Title of presentation (Edit in View tab > Slide Master) | 46Title of presentation (Edit in View tab > Slide Master) | 46
Phase 5 Transform Your Processes
•Predictive analytics create new ways
to improve doing business
•Processes are built for growth and to
support organizational goals
•An agile business ecosystem
Rewards
Title of presentation (Edit in View tab > Slide Master) | 47
Vendor Create
Invoice
Print
Invoice
Stuff/Stamp
Invoice
Overnight/
USPS
Sort Mail Route Invoice Code & Approve Check Budget
Enter Into ERP File InvoiceProcess A Payment
Before
Title of presentation (Edit in View tab > Slide Master) | 48
Vendor Create
Invoice
Print
Invoice
Stuff/Stamp
Invoice
Overnight/
USPS
Sort Mail Route Invoice Code & Approve Check Budget
Enter Into ERP File InvoiceProcess A Payment
After
Title of presentation (Edit in View tab > Slide Master) | 49
1 2 3 4 5
Digitize
Documents
Organize
Content
Automate
Processes
Streamline
Processes
Transform
Processes
Questions so far?
Case Studies
Digital Transformation Hacks (the Leapfrog!)
Stage 1. Digitize Documents 2. Organize
Documents
3. Automate
Processes
4. Streamline
Processes
5. Transform
Processes
The Hard
Way
DIY – use MFPs, buy
scanners, software, hire
temps, manage the process,
pull your hair
Find the cheapest scanning
company
Scan to PDFs on
the server, use
SharePoint or other
expensive
complicated ECM
systems
Expensive BPM
systems, waterfall
methodology
trying to document
everything upfront,
system dictates
how you work
Create reports in
Excel
Reports,
Descriptive
analytics
Leapfrog Partner with a professional,
experienced high-quality
document imaging company
for at least the backlog if not
also day-forward
Automate capture:
document classification and
indexing, like with
QuickFields
Get a cost-effective
easy to use elegant
system that works
the way you work –
folder structure,
full-text search, key
fields searches.
Easy to configure
workflow software
Eforms software
Out of the box
integration
100 BPL Templates
out of the box
Business Process
reporting and
analytics
Predictive analytics
Prescriptive
analytics
Machine Learning
AI
How do we manage change?
How do we manage change?
How do we manage change?
1. Software: Ease – of use, administration, design
2. Provider: Experience
3. Proof of Concept
4. Pilot: Low-hanging fruit or High Value
5. Balance of Upfront Planning with Phased, Iterative
approach
“It’s not the strongest species that
survives, nor the smartest, but the
ones that are most adaptable to
change.”
Charles Darwin
Complimentary Digital Transformation Assessment & Roadmap
• Map current stage
• Understand current costs, issues and gaps
• Envision benefits and savings of next phases
• Establish a budget for potential solutions/services
• Sum it all up in a Cost Benefit Analysis
• See a custom-tailored demo
Valued at over $2000.
Visit the following page now:
web.amipaperless.com/DTA
We can only offer this to limited number of companies so the offer expires a
week from today – next Thursday June 29, 2017 @ Midnight or the first 25
companies – so go now!
Thank you for your interest!
Simplify Work!
Q&A, Feedback & Next Steps

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AMI Digital Transformation webinar - 2017

  • 1. Welcome! How to Navigate (preferably Leapfrog) the 5 Stages of Digital Transformation June 22, 2017 Simplify Work!
  • 2. How to interact today… Type your comments and questions here throughout Raise your virtual hand to ask an audio question at the end Please enter AUDIO PIN
  • 3. You are in the right place if… • New to Digital Transformation and want to learn how to do it RIGHT and not waste years and tons of money on trial and error OR… • Experienced and somewhere on the Digital Transformation journey but want to get to the next level ASAP! • Applicable to both our current customers and especially prospective customers looking for a valuable training with actionable insights
  • 4. Here’s what you’ll learn today… • 5 strategic phases to build your organization into a truly transformed, digital workplace • The key pain points that can be solved in each phase of your organization's transformation and their rewards • A structured framework for content digitization, process automation, analytics and secrets to leapfrog stages • A personalized assessment revealing which phase you are currently in and how to move up • How to overcome the common challenges including: buy-in, presenting to management, change management, etc. • Sneak peek demos of how it might look and feel • Plenty of time for Q&A
  • 5. Bonuses, Surprises & Giveaways 1. One Page Cheat Sheet PDF 2. Link to Personalized Online Assessment 3. Digital Transformation Roadmap
  • 6. Bonuses, Surprises & Giveaways • Map current stage • Understand current costs, issues and gaps • Envision benefits and savings of next phases • Establish a budget for potential solutions/services • Sum it all up in a Cost Benefit Analysis • See a custom-tailored demo Valued at over $2000. Complimentary Digital Transformation Assessment & Roadmap
  • 7. So why am I talking to you about Digital Transformation today?
  • 8. Meet your presenter George Bandarian II President & CEO AMI – The Paperless Co. • Certfied CDIA+ and ECMp • Over 15 years experience helping customers transform before the term DT was popular • Over 15 years experience in design, build, and deployment of DT systems and services • Speaker on automation, efficiency, document management, outsourcing
  • 9. Company Approaching 50 years in business, AMI is a full-service DTP (Digital Transformation Provider) company consulting clients to increase their profits by eliminating paper and automating document processes. We digitize information to improve knowledge worker productivity so that business can make better business decisions. As a trusted advisor in the area of Process Improvement, we deliver solutions through our consulting, software, scanning, outsourcing, implementation, integration and support services.
  • 10. The “AMI Approach” Our documented, repeatable, scalable process to achieve our #1 Core Value of Client Delight. And also allows us to be the ONLY full-service Document Management services provider who backs everything with “AMI Assurance” our full money-back guarantee.
  • 11. “How can a business born analog grow like digital businesses?”
  • 12. What is Digital Transformation? Analyst firm: The realignment of or investment in new technology, business models and processes to drive value for customers and employees and more effectively compete in an ever-changing digital economy. My version: Our acceptance of and response to the fact that our customers, employees and vendors expect almost everything to be digital, instant, accessible and real-time, and, that this requirement is only going to grow exponentially with boomers retiring and millennials taking over.
  • 13. Step 1: Customer Journey Start with mapping the Customer Journey Live a day in the life of your customers Find out what are the companies, products and service they love
  • 14. IDC This IDC study uses the IDC FutureScape model to provide an assessment of the key trends for the next year and their long-term impact. Over the past year, we have seen tremendous momentum in the influence of digital transformation (DX) on technology spending across geographies and industries. Digital transformation is a board-level initiative and is at the heart of business strategies for companies of all sizes. "IDC estimates that there is the potential for over $18 trillion of new value to be harvested. However, we are still at the early stages and we offer our annual FutureScape predictions to provide planning assumptions for companies that are creating their investment strategies related to DX." Bob Parker, group vice president and Digital Transformation lead at IDC
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  • 18. “Everything should be made as simple as possible, but not simpler.” Albert Einstein
  • 19. Title of presentation (Edit in View tab > Slide Master) | 21 1 2 3 4 5 Digitize Documents Organize Content Automate Processes Streamline Processes Transform Processes
  • 20. Title of presentation (Edit in View tab > Slide Master) | 22 1 2 3 4 5 Digitize Documents Organize Content Automate Processes Streamline Processes Transform Processes
  • 21. Title of presentation (Edit in View tab > Slide Master) | 23 1 3 4 5 Digitize Documents Automate Processes Streamline Processes Transform Processes 2 Organize Content
  • 22. Title of presentation (Edit in View tab > Slide Master) | 24 1 2 4 5 Digitize Documents Organize Content Streamline Processes Transform Processes 3 Automate Processes
  • 23. Title of presentation (Edit in View tab > Slide Master) | 25 1 2 3 5 Digitize Documents Organize Content Automate Processes Transform Processes 4 Streamline Processes
  • 24. Title of presentation (Edit in View tab > Slide Master) | 26 1 2 3 4 Digitize Documents Organize Content Automate Processes Streamline Processes 5 Transform Processes
  • 25. Title of presentation (Edit in View tab > Slide Master) | 27 1 2 3 4 5 Digitize Documents Organize Content Automate Processes Streamline Processes Transform Processes Poll: What Stage are you in currently?
  • 26. Title of presentation (Edit in View tab > Slide Master) | 28 PHASE 1 Digitize Documents
  • 27. Title of presentation (Edit in View tab > Slide Master) | 29Title of presentation (Edit in View tab > Slide Master) | 29 Phase 1 Digitize Documents •Excessive storage and retrieval costs •Risk of losing important documents •No control over who can access what documents •A paper-heavy office Key Pain Points
  • 28. Title of presentation (Edit in View tab > Slide Master) | 30Title of presentation (Edit in View tab > Slide Master) | 30 Phase 1 Digitize Documents •Reduce document storage expenses •Secure critical documents with disaster recovery •Easily manage access to sensitive content •A paperless office Rewards
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  • 31. Flow - ERP for our BPO/Scanning operation • Provides full chain of custody for all on-site and off-site projects • Tracks all time on all tasks on all boxes • Provides reports • Customer-facing portal to check job status, request documents and schedule pickups.
  • 32. Title of presentation (Edit in View tab > Slide Master) | 34 PHASE 2 Organize Content
  • 33. Title of presentation (Edit in View tab > Slide Master) | 35Title of presentation (Edit in View tab > Slide Master) | 35 Phase 2 Organize Your Content •Paper-based data entry •No shared access to documents •Difficulty finding documents •Redundant work activity Key Pain Points
  • 34. Title of presentation (Edit in View tab > Slide Master) | 36Title of presentation (Edit in View tab > Slide Master) | 36 Phase 2 Organize Your Content •Minimal data entry and reduced human error •Centralized, secured document access •Enable document collaboration •Fewer duplicate work tasks Rewards
  • 35. Title of presentation (Edit in View tab > Slide Master) | 37 PHASE 3 Automate Processes
  • 36. Title of presentation (Edit in View tab > Slide Master) | 38Title of presentation (Edit in View tab > Slide Master) | 38 Phase 3 Automate Your Processes •Time-consuming, manual processes •Difficulty complying with regulations •Inconsistent, disorganized business processes •Lack of data integration between applications Key Pain Points
  • 37. Title of presentation (Edit in View tab > Slide Master) | 39Title of presentation (Edit in View tab > Slide Master) | 39 Phase 3 Automate Your Processes •Increased productivity and elimination of manual tasks •Standardized, mapped-out processes •Easy integration between applications •Simplified compliance that addresses regulatory concerns Rewards
  • 38. Title of presentation (Edit in View tab > Slide Master) | 40 Impact of Automating Payables
  • 39. Title of presentation (Edit in View tab > Slide Master) | 41 PHASE 4 Streamline Processes
  • 40. Title of presentation (Edit in View tab > Slide Master) | 42Title of presentation (Edit in View tab > Slide Master) | 42 Phase 4 Streamline Your Processes •Cumbersome, complex processes •Lacking data policy oversight •Difficulty determining staffing levels •Minimal process visibility Key Pain Points
  • 41. Title of presentation (Edit in View tab > Slide Master) | 43Title of presentation (Edit in View tab > Slide Master) | 43 Phase 4 Streamline Your Processes •Streamlined, simplified business processes •Improved compliance, data oversight and data quality •Ability to reach optimal staffing levels using analytics •Increased vision into process health and performance Rewards
  • 42. Title of presentation (Edit in View tab > Slide Master) | 44 PHASE 5 Transform Processes
  • 43. Title of presentation (Edit in View tab > Slide Master) | 45Title of presentation (Edit in View tab > Slide Master) | 45 Phase 5 Transform Your Processes •Limited analytics for gaining business insight •Processes are not aligned with business needs •Change management costs Key Pain Points
  • 44. Title of presentation (Edit in View tab > Slide Master) | 46Title of presentation (Edit in View tab > Slide Master) | 46 Phase 5 Transform Your Processes •Predictive analytics create new ways to improve doing business •Processes are built for growth and to support organizational goals •An agile business ecosystem Rewards
  • 45. Title of presentation (Edit in View tab > Slide Master) | 47 Vendor Create Invoice Print Invoice Stuff/Stamp Invoice Overnight/ USPS Sort Mail Route Invoice Code & Approve Check Budget Enter Into ERP File InvoiceProcess A Payment Before
  • 46. Title of presentation (Edit in View tab > Slide Master) | 48 Vendor Create Invoice Print Invoice Stuff/Stamp Invoice Overnight/ USPS Sort Mail Route Invoice Code & Approve Check Budget Enter Into ERP File InvoiceProcess A Payment After
  • 47. Title of presentation (Edit in View tab > Slide Master) | 49 1 2 3 4 5 Digitize Documents Organize Content Automate Processes Streamline Processes Transform Processes
  • 50. Digital Transformation Hacks (the Leapfrog!) Stage 1. Digitize Documents 2. Organize Documents 3. Automate Processes 4. Streamline Processes 5. Transform Processes The Hard Way DIY – use MFPs, buy scanners, software, hire temps, manage the process, pull your hair Find the cheapest scanning company Scan to PDFs on the server, use SharePoint or other expensive complicated ECM systems Expensive BPM systems, waterfall methodology trying to document everything upfront, system dictates how you work Create reports in Excel Reports, Descriptive analytics Leapfrog Partner with a professional, experienced high-quality document imaging company for at least the backlog if not also day-forward Automate capture: document classification and indexing, like with QuickFields Get a cost-effective easy to use elegant system that works the way you work – folder structure, full-text search, key fields searches. Easy to configure workflow software Eforms software Out of the box integration 100 BPL Templates out of the box Business Process reporting and analytics Predictive analytics Prescriptive analytics Machine Learning AI
  • 51. How do we manage change?
  • 52. How do we manage change?
  • 53. How do we manage change? 1. Software: Ease – of use, administration, design 2. Provider: Experience 3. Proof of Concept 4. Pilot: Low-hanging fruit or High Value 5. Balance of Upfront Planning with Phased, Iterative approach
  • 54. “It’s not the strongest species that survives, nor the smartest, but the ones that are most adaptable to change.” Charles Darwin
  • 55. Complimentary Digital Transformation Assessment & Roadmap • Map current stage • Understand current costs, issues and gaps • Envision benefits and savings of next phases • Establish a budget for potential solutions/services • Sum it all up in a Cost Benefit Analysis • See a custom-tailored demo Valued at over $2000. Visit the following page now: web.amipaperless.com/DTA We can only offer this to limited number of companies so the offer expires a week from today – next Thursday June 29, 2017 @ Midnight or the first 25 companies – so go now!
  • 56.
  • 57. Thank you for your interest! Simplify Work! Q&A, Feedback & Next Steps