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Business Process Management: Implementing Continuous Improvement in Your Organization
Patrick from ACME is advocating for a structured approach to business process management (BPM) implementation. He outlines a framework that includes establishing organizational, process, and technology foundations first before elaborating on current processes, developing improvements, deploying solutions, and instituting continuous monitoring and improvement. Patrick's message is that BPM requires close collaboration between business and IT and following a rigorous methodology to minimize risks and ensure success. He is seeking help to further refine the BPM implementation framework.
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