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Revolutionizing the New Account Opening Process | 1
Timothy Welsh, CFP®, President, Nexus Strategy LLC
Becoming a Billion Dollar Firm
Becoming a Billion Dollar Firm | 3
Laserfiche
Digital Transformation Model
Becoming a Billion Dollar Firm| 4
1 2 3 4 5
Digitize Documents Organize Content Automate Processes Streamline Processes Transform Processes
Becoming a Billion Dollar Firm| 5
1 2 3 4 5
Digitize Documents Organize Content Automate Processes Streamline Processes Transform Processes
Becoming a Billion Dollar Firm| 6
1 3 4 5
Digitize Documents Automate Processes Streamline Processes Transform Processes
2
Organize Content
Becoming a Billion Dollar Firm| 7
1 2 4 5
Digitize Documents Organize Content Streamline Processes Transform Processes
3
Automate Processes
Becoming a Billion Dollar Firm| 8
1 2 3 5
Digitize Documents Organize Content Automate Processes Transform Processes
4
Streamline Processes
Becoming a Billion Dollar Firm| 9
1 2 3 4
Digitize Documents Organize Content Automate Processes Streamline Processes
5
Transform Processes
Becoming a Billion Dollar Firm | 10
PHASE 1
Digitize
Documents
Becoming a Billion Dollar Firm | 11
Phase 1 Digitize Documents
Becoming a Billion Dollar Firm | 12
Does This Look Familiar?
Becoming a Billion Dollar Firm | 13
Free Binder Clips, Anyone?
Becoming a Billion Dollar Firm | 14Becoming a Billion Dollar Firm | 14
Phase 1 Digitize Documents
•Reduce document storage expenses
•Secure critical documents with disaster recovery
•Easily manage access to sensitive content
•A paperless office
Rewards
Becoming a Billion Dollar Firm | 15
PHASE 2
Organize
Content
Becoming a Billion Dollar Firm | 16
Phase 2 Organize Content
Becoming a Billion Dollar Firm | 17Becoming a Billion Dollar Firm | 17
Phase 2 Organize Content
•Minimal data entry and reduced human error
•Centralized, secured document access
•Enable document collaboration
•Fewer duplicate work tasks
Rewards
Becoming a Billion Dollar Firm | 18
Phase 2 Organize Content
Becoming a Billion Dollar Firm | 19
PHASE 3
Automate
Processes
Becoming a Billion Dollar Firm | 20
Becoming a Billion Dollar Firm | 21
Phase 3 Automate Processes
Becoming a Billion Dollar Firm | 22Becoming a Billion Dollar Firm | 22
Phase 3 Automate Processes
“Don’t touch the software until all
processes are mapped out in
excruciating detail”
Half of all IT projects fail.
Becoming a Billion Dollar Firm | 23Becoming a Billion Dollar Firm | 23
Phase 3 Automate Processes
• Increased productivity and elimination of
manual tasks
• Standardized, mapped-out processes
• Easy integration between applications
• Simplified compliance that addresses
regulatory concerns
Rewards
Becoming a Billion Dollar Firm | 24
PHASE 4
Streamline
Processes
CRM Laser App Clearing
House
NIGO/IGO
& Suitability
Review
Wet or Digital
Signature
Classic New Account Opening Workflow
CRM Laser App Clearing
House
NIGO/IGO
& Suitability
Review
Wet or Digital
Signature
Laserfiche Forms—Process Management
New Model for New Account Opening
Becoming a Billion Dollar Firm | 27
Becoming a Billion Dollar Firm | 28
Becoming a Billion Dollar Firm | 29
Becoming a Billion Dollar Firm | 30
Blotter/Nothing-to-
Blotter submission
Blotter review and check
for completeness
Review and Sign Off Retain on file
Capture Content Check for
Completeness & Accuracy Review & Approval Publish & Preserve
Request additional
information
31
Blotter/Nothing-to-Blotter Processing
Laserfiche Forms—Process Management
Application submission
Application review and
check for completeness
Interview and evaluation
Retain on file
Content Capture Check for
Completeness & Accuracy Review & Approval Publish & Preserve
Request additional
information
32
New Rep Onboarding Processing
Laserfiche Forms—Process Management
Hiring
Decision
Yes No
Onboarding process
Performance review
process
Open enrollment process
Becoming a Billion Dollar Firm | 33Becoming a Billion Dollar Firm | 33
Phase 4 Streamline Processes
•Streamlined, simplified business processes
•Improved compliance, data oversight
and data quality
•Ability to reach optimal staffing
levels using analytics
•Increased vision into process
health and performance
Rewards
Becoming a Billion Dollar Firm | 34
PHASE 5
Transform
Processes
Becoming a Billion Dollar Firm | 35
Phase 5 Transform Processes
Becoming a Billion Dollar Firm | 36Becoming a Billion Dollar Firm | 36
Phase 5 Transform Processes
•Predictive analytics create new ways to improve
doing business
•Processes are built for growth and to support
organizational goals
•An agile business ecosystem
Rewards
Laserfiche Demo
Insert Video Here
CRM Laser App Clearing
House
NIGO/IGO
& Suitability
Review
Wet or Digital
Signature
Laserfiche Forms—Process Management
Become a Billion Dollar Firm
38Becoming a Billion Dollar Firm|

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Laser App Conference 2017 - Tim Welsh, Laserfiche

  • 1. Revolutionizing the New Account Opening Process | 1 Timothy Welsh, CFP®, President, Nexus Strategy LLC Becoming a Billion Dollar Firm
  • 2.
  • 3. Becoming a Billion Dollar Firm | 3 Laserfiche Digital Transformation Model
  • 4. Becoming a Billion Dollar Firm| 4 1 2 3 4 5 Digitize Documents Organize Content Automate Processes Streamline Processes Transform Processes
  • 5. Becoming a Billion Dollar Firm| 5 1 2 3 4 5 Digitize Documents Organize Content Automate Processes Streamline Processes Transform Processes
  • 6. Becoming a Billion Dollar Firm| 6 1 3 4 5 Digitize Documents Automate Processes Streamline Processes Transform Processes 2 Organize Content
  • 7. Becoming a Billion Dollar Firm| 7 1 2 4 5 Digitize Documents Organize Content Streamline Processes Transform Processes 3 Automate Processes
  • 8. Becoming a Billion Dollar Firm| 8 1 2 3 5 Digitize Documents Organize Content Automate Processes Transform Processes 4 Streamline Processes
  • 9. Becoming a Billion Dollar Firm| 9 1 2 3 4 Digitize Documents Organize Content Automate Processes Streamline Processes 5 Transform Processes
  • 10. Becoming a Billion Dollar Firm | 10 PHASE 1 Digitize Documents
  • 11. Becoming a Billion Dollar Firm | 11 Phase 1 Digitize Documents
  • 12. Becoming a Billion Dollar Firm | 12 Does This Look Familiar?
  • 13. Becoming a Billion Dollar Firm | 13 Free Binder Clips, Anyone?
  • 14. Becoming a Billion Dollar Firm | 14Becoming a Billion Dollar Firm | 14 Phase 1 Digitize Documents •Reduce document storage expenses •Secure critical documents with disaster recovery •Easily manage access to sensitive content •A paperless office Rewards
  • 15. Becoming a Billion Dollar Firm | 15 PHASE 2 Organize Content
  • 16. Becoming a Billion Dollar Firm | 16 Phase 2 Organize Content
  • 17. Becoming a Billion Dollar Firm | 17Becoming a Billion Dollar Firm | 17 Phase 2 Organize Content •Minimal data entry and reduced human error •Centralized, secured document access •Enable document collaboration •Fewer duplicate work tasks Rewards
  • 18. Becoming a Billion Dollar Firm | 18 Phase 2 Organize Content
  • 19. Becoming a Billion Dollar Firm | 19 PHASE 3 Automate Processes
  • 20. Becoming a Billion Dollar Firm | 20
  • 21. Becoming a Billion Dollar Firm | 21 Phase 3 Automate Processes
  • 22. Becoming a Billion Dollar Firm | 22Becoming a Billion Dollar Firm | 22 Phase 3 Automate Processes “Don’t touch the software until all processes are mapped out in excruciating detail” Half of all IT projects fail.
  • 23. Becoming a Billion Dollar Firm | 23Becoming a Billion Dollar Firm | 23 Phase 3 Automate Processes • Increased productivity and elimination of manual tasks • Standardized, mapped-out processes • Easy integration between applications • Simplified compliance that addresses regulatory concerns Rewards
  • 24. Becoming a Billion Dollar Firm | 24 PHASE 4 Streamline Processes
  • 25. CRM Laser App Clearing House NIGO/IGO & Suitability Review Wet or Digital Signature Classic New Account Opening Workflow
  • 26. CRM Laser App Clearing House NIGO/IGO & Suitability Review Wet or Digital Signature Laserfiche Forms—Process Management New Model for New Account Opening
  • 27. Becoming a Billion Dollar Firm | 27
  • 28. Becoming a Billion Dollar Firm | 28
  • 29. Becoming a Billion Dollar Firm | 29
  • 30. Becoming a Billion Dollar Firm | 30
  • 31. Blotter/Nothing-to- Blotter submission Blotter review and check for completeness Review and Sign Off Retain on file Capture Content Check for Completeness & Accuracy Review & Approval Publish & Preserve Request additional information 31 Blotter/Nothing-to-Blotter Processing Laserfiche Forms—Process Management
  • 32. Application submission Application review and check for completeness Interview and evaluation Retain on file Content Capture Check for Completeness & Accuracy Review & Approval Publish & Preserve Request additional information 32 New Rep Onboarding Processing Laserfiche Forms—Process Management Hiring Decision Yes No Onboarding process Performance review process Open enrollment process
  • 33. Becoming a Billion Dollar Firm | 33Becoming a Billion Dollar Firm | 33 Phase 4 Streamline Processes •Streamlined, simplified business processes •Improved compliance, data oversight and data quality •Ability to reach optimal staffing levels using analytics •Increased vision into process health and performance Rewards
  • 34. Becoming a Billion Dollar Firm | 34 PHASE 5 Transform Processes
  • 35. Becoming a Billion Dollar Firm | 35 Phase 5 Transform Processes
  • 36. Becoming a Billion Dollar Firm | 36Becoming a Billion Dollar Firm | 36 Phase 5 Transform Processes •Predictive analytics create new ways to improve doing business •Processes are built for growth and to support organizational goals •An agile business ecosystem Rewards
  • 38. CRM Laser App Clearing House NIGO/IGO & Suitability Review Wet or Digital Signature Laserfiche Forms—Process Management Become a Billion Dollar Firm 38Becoming a Billion Dollar Firm|