This document discusses leadership styles and how they can sometimes get in the way. It explores concepts like the "ladder of inference" and how people's espoused theories don't always match their actual behaviors. Leaders often use a "sandwich approach" to feedback where they start and end with positives, but inserting criticism in the middle can backfire by making the recipient distrustful. Understanding these concepts can help leaders gain insight into their own and others' behaviors in order to improve communication and outcomes.