Companies everywhere are searching for ways to improve employee performance. Many look towards employee ratings and bonuses for the solution, but find this simply isn’t moving the needle as desired. Perhaps the problem is we’ve been tinkering around the edges rather than tackling the issue where it’s hardest: improving the quality of managerial conversations.
Many people misunderstand assertion and confuse it with aggression. Assertive communication is paramount in tough conflict situations. This session defines assertiveness and explains how it can be effectively used to balance your rights and the rights of the other person.
Do’s and don’ts giving and receiving feedbackMarie Lonergan
Sometimes feedback is taken as a criticism and people get defensive. When people are defensive they don't listen. Be mindful of how to give constructive feedback
Difficult Conversations in Creative Environments ~ IA Summit 2009Dan Brown
Information Architects work in environments that demand close collaboration with other people, primarily clients and colleagues. Design teams of any size need to manage the logistics of the design process, collaborate with each other to solve complex problems, and communicate those ideas effectively. Clients also exert pressure on the design team, presenting the design problem and vetting potential solutions. Successful senior designers and team managers must know how to navigate these waters delicately. Every one of these activities–from clarifying requirements to presenting design ideas to walking through revisions–requires working with other people. Every task on a design project has some element of communication and collaboration. And these infinite touchpoints within the team (designers, managers, stakeholders, and clients alike) represent risks to the project: one misstep and the project can come to a screeching halt.
This workshop is for information architects to help them understand and improve the core communications skills for working with teams and clients. Junior information architects seeking advancement will benefit from this opportunity to explore the crucial skills that separate them from senior designers.
Many people misunderstand assertion and confuse it with aggression. Assertive communication is paramount in tough conflict situations. This session defines assertiveness and explains how it can be effectively used to balance your rights and the rights of the other person.
Do’s and don’ts giving and receiving feedbackMarie Lonergan
Sometimes feedback is taken as a criticism and people get defensive. When people are defensive they don't listen. Be mindful of how to give constructive feedback
Difficult Conversations in Creative Environments ~ IA Summit 2009Dan Brown
Information Architects work in environments that demand close collaboration with other people, primarily clients and colleagues. Design teams of any size need to manage the logistics of the design process, collaborate with each other to solve complex problems, and communicate those ideas effectively. Clients also exert pressure on the design team, presenting the design problem and vetting potential solutions. Successful senior designers and team managers must know how to navigate these waters delicately. Every one of these activities–from clarifying requirements to presenting design ideas to walking through revisions–requires working with other people. Every task on a design project has some element of communication and collaboration. And these infinite touchpoints within the team (designers, managers, stakeholders, and clients alike) represent risks to the project: one misstep and the project can come to a screeching halt.
This workshop is for information architects to help them understand and improve the core communications skills for working with teams and clients. Junior information architects seeking advancement will benefit from this opportunity to explore the crucial skills that separate them from senior designers.
How Will You Deal With Difficult Employees?Portia Stevens
This PDF will give you an overview of the ways to deal with the difficult employees. It will help the managers to handle the problems between the employees. For more information visit: www.past-transgressions.com
Six Things To Remember While Receiving Feedback
(A Performance Appraisal Cheat Sheet )
#Hr #Performance Appraisal #Feedback
__________________________________
Be Open Minded
Listen to all content; suspend judgment about its value
Treat Feedback as Opportunity
This is your opportunity to understand your reviewer’s thinking process. Interrupt and you miss that opportunity to improve.
Clothe With Receptiveness
Adopt an attitude of 100% receptiveness, don’t ever begin to defend or justify your action.
Ask for Clarification. Always
Clarifications are to improve your understanding precisely, not to defend or negate the feedback.
Do not Debate
Whether or how you actually use the feedback is for you to decide later
Finally, Let Silence do the Heavy Lifting
Five signs that indicate silence is needed
Interrupting by talking over some one else
Formulating your response while some one is talking
Using a break in the conversation to create a distraction to change topics
Talking in circles
Monopolizing airtime
___________________
Six Things To Remember While Receiving Feedback
(A Performance Appraisal Cheat Sheet )
#Hr #Performance Appraisal #Feedback
Rajesh Soundararajan
@rajeshsound
Relationship building conversations are designed to improve the working relationship between the leader and colleague. Inevitably, at least one relationship needs improvement in a team. This unit discusses five steps to building better working relationships. Good working relationships are the cornerstone of performance.
Having authentic performance conversations is a critically important leadership skill. Authentic conversations are influential and change behaviour. Authenticity boils down to five core pillars. These pillars can be learnt and will make a significant different to the quality of interaction you have with the people you lead.
By the end of this broadcast, you will be able to:
• Identify the five pillars of authentic conversation.
• Practice these skills immediately after the broadcast.
• Appreciate the value and importance of authenticity in conversation as a tool of building trust and being influential.
Giving Feedback is not Hard Anymore! These 19 Secrets will make You an Expert...Nisha A Sahadevan
Feedbacks are the essential part of our lives that help us to learn and grow.
Most of us always want to be nice to others. Criticism often leads to conflict, stress and undesirable responses.Here are 19 Secrets will make You an Expert at giving feedbacks.
http://learn2livefully.com/giving-feedback-19-secrets/
Are you looking for new ways to increase engagement, boost your performance and your business results? Learn how to use your strengths and how to cross-train to bring out the best in yourself and the teams you work with. This fast paced 30 minute webinar by Bob Wiele highlights the new findings from How to Be Exceptional, Mc Graw Hill 2012, by industry leaders John Zenger, Joseph Folkman, Robert Sherwin and Barbara Steel and others in the high performance field.times.
How Will You Deal With Difficult Employees?Portia Stevens
This PDF will give you an overview of the ways to deal with the difficult employees. It will help the managers to handle the problems between the employees. For more information visit: www.past-transgressions.com
Six Things To Remember While Receiving Feedback
(A Performance Appraisal Cheat Sheet )
#Hr #Performance Appraisal #Feedback
__________________________________
Be Open Minded
Listen to all content; suspend judgment about its value
Treat Feedback as Opportunity
This is your opportunity to understand your reviewer’s thinking process. Interrupt and you miss that opportunity to improve.
Clothe With Receptiveness
Adopt an attitude of 100% receptiveness, don’t ever begin to defend or justify your action.
Ask for Clarification. Always
Clarifications are to improve your understanding precisely, not to defend or negate the feedback.
Do not Debate
Whether or how you actually use the feedback is for you to decide later
Finally, Let Silence do the Heavy Lifting
Five signs that indicate silence is needed
Interrupting by talking over some one else
Formulating your response while some one is talking
Using a break in the conversation to create a distraction to change topics
Talking in circles
Monopolizing airtime
___________________
Six Things To Remember While Receiving Feedback
(A Performance Appraisal Cheat Sheet )
#Hr #Performance Appraisal #Feedback
Rajesh Soundararajan
@rajeshsound
Relationship building conversations are designed to improve the working relationship between the leader and colleague. Inevitably, at least one relationship needs improvement in a team. This unit discusses five steps to building better working relationships. Good working relationships are the cornerstone of performance.
Having authentic performance conversations is a critically important leadership skill. Authentic conversations are influential and change behaviour. Authenticity boils down to five core pillars. These pillars can be learnt and will make a significant different to the quality of interaction you have with the people you lead.
By the end of this broadcast, you will be able to:
• Identify the five pillars of authentic conversation.
• Practice these skills immediately after the broadcast.
• Appreciate the value and importance of authenticity in conversation as a tool of building trust and being influential.
Giving Feedback is not Hard Anymore! These 19 Secrets will make You an Expert...Nisha A Sahadevan
Feedbacks are the essential part of our lives that help us to learn and grow.
Most of us always want to be nice to others. Criticism often leads to conflict, stress and undesirable responses.Here are 19 Secrets will make You an Expert at giving feedbacks.
http://learn2livefully.com/giving-feedback-19-secrets/
Are you looking for new ways to increase engagement, boost your performance and your business results? Learn how to use your strengths and how to cross-train to bring out the best in yourself and the teams you work with. This fast paced 30 minute webinar by Bob Wiele highlights the new findings from How to Be Exceptional, Mc Graw Hill 2012, by industry leaders John Zenger, Joseph Folkman, Robert Sherwin and Barbara Steel and others in the high performance field.times.
Stop Torturing your Managers and Employees with Traditional Performance Manag...Aggregage
Research and feedback on traditional performance management systems indicates that the parties involved do not find the process valuable. Managers dislike it because it is time consuming, lacks timeliness, seems to always be done under pressure, and are often disputed. Employees who receive “positive” performance reviews complain they are not good enough and employees that receive “negative” performance reviews complain they are inaccurate and not good enough. What a waste of time and energy!! “Stop Torturing them and give them something of Value”. Younger generation employees are clear that they need and insist on more feedback regarding all aspects of their jobs and job performance. How does management respond to this need? Initiate a system of ongoing performance management feedback. This feedback is in the form of regular conversations with the employee. How do you do this?
Performance Management Masterclass: Stop Torturing Your Managers and Employee...Shelley Reece
Webinar recording available: https://www.humanresourcestoday.com/frs/8410206/stop-torturing-your-managers-and-employees-with-traditional-performance-management---give-them-something-of-value/email
Research and feedback on traditional performance management systems indicates that the parties involved do not find the process valuable. Managers dislike it because it is time consuming, lacks timeliness, seems to always be done under pressure, and are often disputed. Employees who receive “positive” performance reviews complain they are not good enough and employees that receive “negative” performance reviews complain they are inaccurate and not good enough. What a waste of time and energy!! “Stop Torturing them and give them something of Value”.
Younger generation employees are clear that they need and insist on more feedback regarding all aspects of their jobs and job performance. How does management respond to this need? Initiate a system of ongoing performance management feedback. This feedback is in the form of regular conversations with the employee. How do you do this?
Planning, Selling, and Engaging: Gaining Buy-In from Ideation to DeliveryJerry Manas
Jerry Manas shares best practices in software and process adoption and change leadership, gaining buy-in from ideation to delivery. Based on a chapter in his book, The Resource Management and Capacity Planning Handbook.
The IDI Team Development Report has just been released, and it already has many in the coaching, consulting, and talent development industry talking about its transformative impact on how people work together.
In this session, we will take a closer look at this groundbreaking solution for teams. Join us to see:
The brand-new IDI Team Development Report: see for yourself how this tool presents group data and actionable insights in illuminating new ways
A fully supported solution: take a look at the built-in tools that make this report uniquely engagement-ready and easy to deliver in a group setting
The approach in action: hear a first-hand account from consultant Anne DeFrancesco, who used the new IDI Team Development Report in a successful engagement with leaders at a U.S. retail giant
Whether you have an established practice in team coaching and development or you are exploring adding this type of work to your repertoire, this webinar will introduce you to a tool that can help enhance your work and support you in building healthier, happier, more productive teams.
Leadership Accelerator: Unleashing Potential in Younger Employees.pptxDennis Van Aelst
We recognize that our young professionals possess immense talent, fresh perspectives, and boundless energy. We believe in their potential to become the next generation of exceptional leaders. That's why we have developed this transformative program designed specifically to harness and amplify their abilities.
Measuring Team Happiness – A Real-Life Journey of Fostering an Engaging Worki...Agile Montréal
There is no team more productive than a healthy, engaged team. Unfortunately, some organizations still use bottom line metrics to drive performance, which typically hurt more than they help. In this talk we’ll focus on an alternative approach to fostering a great working environment, looking at how we can leverage Spotify’s “Squad Health Check Model” and Patrick Hanlon’s “Primal Branding” to build strong foundations and feedback mechanisms that set the stage for high-performance Agile Teams.
Daniel Tardif
This talk will help you build a better partnership with your eng manager in 3 ways. First, you’ll understand what your manager does all day. Second, you’ll learn how to manage up. And third, you’ll see that there isn’t a single person that can manage you perfectly and what you can do about it.
In today’s dynamic business world, it is imperative to be able to react proactively to changes in the macro and micro environments with a strategy for all of your business’s investments, including their most important and largest asset, their employees. In their workforce planning efforts, C-suite leaders have to plan for critical roles and competencies that address the demand for candidates and ensure it aligns with the company’s business strategy.
Join us for the webinar, Strategic Workforce Planning: Where HR and Finance Meet, to learn how Oracle’s Strategic Workforce Planning Cloud Service (SWPCS) can help today’s HR leaders align future human capital needs with future strategic decisions of the C-suite. SWPCS provides the ability to visualize scenarios with an infinite amount of options to help determine the best approach to both tactical and strategic decisions. Learn how your organization can benefit from resource efficiency, global strategy alignment and cross-departmental collaboration through SWPCS.
What Attendees Will Learn:
The steps and best practices on how to execute Strategic Workforce Planning in your organization.
How human resources can collaborate with finance departments to align future human capital needs with future strategic decisions of the business.
How to use the tool to identify current skill gaps and forecast future workforce needs.
Examples of what-if scenarios with data and input from the HR and Finance management systems that can help prepare for the unexpected and establish action plans.
This event is co-hosted by Baker Tilly and Oracle. By clicking the ‘Register’ button, Baker Tilly and Oracle will have access to your personal information, and all may communicate with you regarding this event and their other products and services. Each party will be responsible for managing their own use of your personal information. We recommend you review the privacy policies of Baker Tilly and Oracle to address any questions you have regarding their handling of your personal information.
ADDRESSING THE SKILLS GAP BY IDENTIFYING, DEVELOPING, AND REWARDING LIFELONG ...Human Capital Media
Organizations are struggling to find skilled workers to fill jobs. Workers are struggling to stay up to speed on the skills they need to succeed in today’s labour market. Students are graduating with skills that are already obsolete. Despite this, there is massive voluntary turnover happening across industries as employees seek jobs that offer them education and growth opportunities. Businesses and educators today need to invest in workforce learning and development in order to stay relevant and prepared for a rapidly changing economy. Employers need to work with education institutions to recruit, develop, and retain lifelong learners who have the capacity and desire to upskill and reskill over the course of their careers.
In this webinar:
Explore the skills gap facing organizations today
Analyze the role of workforce and educators in solving the skills gap
Learn how to identify lifelong learners who will be able to upskill and reskill over time
Discover strategies for effectively rewarding and encouraging lifelong learning at your organization
What drives employee engagement across the globe? What can you do to meaningfully improve employee experience in your organization? Join Qualtrics Employee Experience Consultant Yesenia Cancel for a deep-dive into the 2020 Global Employee Experience Trends, a comprehensive study of 13K+ workers across 13 geographies. Through a mix of data insights and case studies, Yesenia will highlight insights to drive your people strategy in 2020 and beyond.
Learning objectives:
Deep dive into 3 key trends that can impact your people strategy in 2020
Hear how other HR leaders are gathering and acting on employee feedback
Learn proven strategies for empowering managers to act on employee feedback
2020 is the year that accelerates HR’s focus on supporting the changing nature of work. We see the convergence of trends in people analytics, employee experience and the race to embrace digital strategies in every industry. Nobody disputes that the future of work is being shaped by what many call the Fourth Industrial Revolution.
Join Paul Rubenstein, Chief People Officer, Visier and Ravin Jesuthasan, Author and Managing Director, Willis Tower Watson as they explore the role that HR leaders will play in supporting business and talent outcomes.
We will dive into the new expectations of HR’s capabilities around technology and people science and examine practical insights drawn from Willis Towers Watson’s new white paper HR4.0: Shaping People Strategies in the Fourth Industrial Revolution. This will include a discussion of case studies and experiments from organizations who are breaking new ground in the use of analytics, assessment science, talent management techniques and other practices as their HR functions shift from being stewards of employment to being stewards of work.
IS IT TIME TO RESHAPE YOUR LEADERSHIP DEVELOPMENT STRATEGY?Human Capital Media
Leadership development today is not delivering on board level expectations and research shows there are issues in developing leaders just-in-time and in a consistent and cost-effective way. There’s a growing need for organizations to completely rethink how they develop their leaders. This session will demonstrate how leadership development can deliver on its promise and how you can tune your LD-strategy and offer tomorrow’s needs.
The learning objectives for this interactive session are:
Understand the current state of leadership development in organizations
Explore the reasons why LD often fails today
Provide a leadership development framework to enable performance for all leader
Review key metrics and enablers for leadership development
MEASURING THE BUSINESS IMPACT OF LEARNING: WHAT WE’VE LEARNEDHuman Capital Media
The ‘Measuring the Business Impact of Learning’ benchmarking survey, conducted by LEO Learning and Watershed (on behalf of Learning Technologies Group) is entering its fourth year. With the survey launching on November 1st and closing on December 13th, LEO Learning and Watershed are holding a webinar to reflect on the results so far, plus discuss how organizations they’re working with have overcome the barriers in measurement planning and implementation. The insights are drawn from their group experience working with a range of clients in this field and should be valuable for anyone who wants to get going in learning analytics and sustainable business impact assessment.
Join your hosts as they cover the state of the world of measurement, and you’ll receive:
An understanding of how well-known organizations have overcome the barriers in measurement planning and implementation.
Real-world examples of how to get management buy-in, designing for data, building data ecosystems, implementing a learning analytics strategy and more.
The opportunity to take this years ‘Measuring the Business Impact of Learning’ survey, and see the results coming in live!
EMPOWER A CAREER JOURNEY: FOSTER YOUR WORKFORCE’S GROWTH AND DEVELOPMENTHuman Capital Media
Learning and development is critical to an organization, if you don't help the workforce learn and grow in their jobs and their roles, they're not going to be engaged in their positions. Join Ryan Rippy, Talent Management System Administrator at Trustmark Bank as he discusses the challenges of taking a manual process and automating it to achieve business goals and track performance across roles - using succession planning to create a talent pipeline for key positions and developing all associates along their journey.
By the conclusion of the webinar, you’ll leave with:
Ways to help your workforce be engaged in their jobs and be engaged as employees
The benefits a succession plan has to your organization and your employees
Effective LMS strategies to integrate talent modules
View successful metrics and how it begins with onboarding through performance management and into development
STRATEGY + TECHNOLOGY A WINNING COMBINATION FOR EFFECTIVE LEARNING MEASUREMENTHuman Capital Media
How do you know if your learning program is really working?
Proper course tracking and sharing of learning data can help organizations develop best practices for how organizations measure the impact of learning. When historically, tools and systems haven’t made it easy to access and correlate data in order to measure, finding the right combination of strategy and technology can help optimize learning results to increase performance and impact business outcomes across the entire organization.
In this webinar you will learn about:
Best practices for measuring and optimizing learning programs.
Learning tools that improve workflow efficiency.
Expanding L&D value across the enterprise to drive results.
In this age of digital transformation, the speed of business propels at breakneck pace. Thirty years ago, companies moved much slower, akin to a Class-II whitewater rapid. The executives at the helm of the lead boat negotiated the rapids dragging everyone else behind in another boat. Support functions and many individuals definitely didn’t have a place in the lead boat, but it didn’t matter much, as the convoy still succeeded moving at a manageable pace.
But today, companies demand agility, responsiveness, and foresight as they traverse dangerous Class-VI rapids. Insufficient or ineffective communication fostered or hindered by Relevancy of individuals and Teams across all disciplines leaves your organization perched precariously on the edge of a major crisis, potentially provoking financial catastrophe, deteriorating customer loyalty, and brand presence.
Damage comes in more insidious forms as well, including the repercussions of ineffective production and communication, or the cancer of a toxic organizational culture. Despite these treacherous waters, we are still often not asked to be part of the lead boat. Pat Bodin, the best-selling author of Get in the Boat: A Journey to Relevance, will discuss organizational relevance and actionable items to give you the opportunity to earn a seat in the lead boat.
Impacts of Organizational Relevance include:
For the Individual:
Elevates their awareness of the needs of all groups within the organization
Broadens their visibility to the core operations in support of its’ needs
Creates improved job satisfaction and belonging
For the Organization:
Strengthens the working relationships across all disciplines and improves retention
Fosters Talent Development
Drives performance through common focus between individuals and groups
THE AGILITY SHIFT: T-MOBILE DEVELOPS LEADERS FOR A VUCA WORLDHuman Capital Media
A volatile, uncertain, complex, ambiguous (VUCA) workplace requires a distinct set of leadership competencies: non-hierarchical influence, the ability to rapidly align across functions, creativity for drawing insights across domains, and most of all, “empathy,” the linchpin leadership skill in the modern workplace. Empathy allows us to imagine the world from different perspectives, unite across functions, generations, regions. Join Melissa Lanier of T-Mobile to learn about “The Agility Shift,” an award-winning leader development offering designed to equip people managers to thrive in an uncertain, complex, and ambiguous environment. The program, which will utilize cutting-edge virtual simulation technology, is designed to help leaders respond quickly and increase resilience by immersively preparing them for stressful encounters. Impact is measured on an individual, function and business level. Collectively, managers report learning how to “avoid tunnel vision,” "think on their feet," “respond rather than react” and embrace a positive mindset.
FUTUREPROOF YOUR ORGANIZATION: SUCCESSION PLANNING IN THE SKILLS ECONOMYHuman Capital Media
According to Bersin by Deloitte, only 33% of millennials believe their organizations are using their skills well, and 42% say they are likely to leave because they are not learning fast enough. Developing new knowledge, new skills and new abilities is critical to futureproofing your organization’s evolving talent needs. Additionally, assessing the abilities of your talent is essential to understanding the profiles of your employees and ensuring the right role is filled with the right ability. Whether employees need development or have mastered success, understanding the skill profile of your talent is critical to futureproof organizational growth and innovation. This session explores ways to fine-tune your talent’s abilities to perform their job duties as well as future ones.
Attendees of this presentation will have a clear understanding of:
Methods to assess the skills and abilities of your talent to ensure the right role is filled with the right employee.
Ways to incorporate development, skills assessments and succession planning into employee performance conversations.
How to create now the company culture you want to be then.
Many companies seem to have fallen victim to the ominous skills gap – but only because they’ve found it’s easier to place blame somewhere than to look at what they can do to fix it. If you’re struggling to find qualified candidates, you might need to take a deeper look at your organization and ask some pointed questions. Are there areas of the recruiting process that are lending to skill gaps? Have you done a formal assessment to uncover skill gaps? Are you using modern learning methods to bridge gaps by upskilling your current workforce?
Join Katie Miller from BizLibrary as we re-evaluate potential root causes of your organization’s skill gaps and discuss what can be done to fill them efficiently.
In this webinar, you’ll learn:
The factors that could be contributing to your skill gaps, and how to find and address the root causes
How to re-evaluate what a “qualified candidate” is in order to create more relevant and realistic talent expectations
How to start uncovering your organization’s skill gaps with a formal assessment
How to use modern training methods to bridge skill gaps by upskilling your workforce
Behind every successful organization is a great team of leaders. But despite billions of dollars spent each year on leadership development programs most companies are still failing their next generation of emerging leaders. In fact, according to Gallup, 50% of attrition is due to poor managers––which makes that the biggest driver of employee disengagement.
So why are leadership development programs failing? And how can we fix it?
Join us for a live webinar where we discuss reasons these programs fail and how to keep your leadership development on track. We’ll explore:
How to identify who should be a leader in the first place
The big, pervasive problem with leadership development
What to do with great employees who might not be cut out for management
The best traits to bring out of your emerging leaders
And more!
Design Thinking is getting a lot of attention today, for many reasons. Innovation is the key to reinvention, which is the goal of organization’s who are looking to future-proof and define themselves as leaders in the Experience Economy. Join Kristin Shackleford for a practical discussion to review the core principles of Design Thinking, and walk away with insight around:
Why it’s important
Who should participate
How to create a culture of Design Thinking
Practical ways to get started driving creativity and innovation that will make a difference to your customers and within your organization
REACHING THE BLUE COLLAR WORKFORCE: HOW POLARIS DEVELOPS TALENT IN 2019Human Capital Media
Traditional L&D isn’t obsolete, but it has become outdated. That’s why we collected data from nearly 800 workers, managers, and leaders from around the globe to gain some insights into where L&D and talent leaders can be more effective. The survey says…..L&D is falling short for the modern workforce. In fact, our respondents gave their employers an overall Net Promoter Score of -25 on their learning and development strategies. But many business leaders know this already. What they don’t know is how to fix it. The good news is that employees still love learning and they’re looking for organizational guidance. By honing in on the data and insights that impact how people — and companies — learn, you can make smarter investments in your most valuable assets: the skills of your people. Lucky for you, this event also includes a quick case study from Booking.com on how they are making this data come to life in their organization.
Register for this webinar to learn:
The difference between learning and acquiring new skills
How to apply hard metrics to your L&D strategy
How to align your employees’ learning goals with those of your larger company
How Polaris is putting the insights from the research to work at their organization
HIRING & FIRING AROUND THE WORLD: AVOID LEGAL TRIPWIRES IN THE TOP COUNTRIES ...Human Capital Media
The war for talent is heating up and businesses are smart to consider qualified, passionate candidates from around the world.
That said, hiring and firing in countries other than the U.S. comes with interesting (and often surprising) challenges.
In the U.S., companies can hire quickly as business entities are already established. They can fire quickly as well, so long as the reason isn’t illegal.
What many executive teams overlook is that this efficiency isn’t the same when expanding and adding team members globally. Internationally, hiring without setting up a subsidiary is impossible. And the concept of at-will employment, where companies can let go of employees at any time, does not exist.
What does this mean for your international expansion plans and your business? What would normally be an uneventful employment action or termination in the U.S. could blindside your company in an international context.
Navigating the intricacies of country-specific labor laws can feel like a minefield of potential legal exposure, expensive litigation, and costly payouts. It’s critical to be prepared before you make the first international hire.
In this webinar, you’ll learn:
3 things every HR lead needs to know when it’s time to hire globally
Surprising facts about employment law and benefits packages in EMEA, APAC and more
What U.S.-based HR teams need to know about the termination process in key expansion countries (and real stories from international HR specialists on the ground)
INNOVATION GENERATION: THE BIG HR TECH DISCONNECT WEBINARHuman Capital Media
Register for the webinar to hear:
From VP Proposition and Client solutions, Matthew Jackson about how organizations are driving the change needed for a competitive advantage.
Stephen Migliaccio, Director Global Provider Automation, share his thoughts on how HR technology and provider automation create a globally consistent employee experience.
James Knight, SVP Data and Analytics on how data and analytics is powering the future of HR.
Dont wait what 300 ld leaders have learned about building data fluencyHuman Capital Media
Data science and AI are impacting many industries globally, from healthcare and government to agriculture and finance. Everybody needs to be able to work with data the way everybody needed to start using email 20 years ago. As we wrote in Harvard Business Review, “Very few companies expect only professional writers to know how to write. So why ask only professional data scientists to understand and analyze data, at least at a basic level?”
But what value can data fluency actually add, what are best practices to build it into your organization, and what are the biggest challenges that businesses encounter in data-driven transformations?
To answer these questions and more, we conducted a survey of over 300 Learning and Development leaders from diverse industries including healthcare, technology, consumer goods, government, and finance. Join this webinar with Dr. Hugo Bowne-Anderson, a data scientist and educator at DataCamp, to find out what we discovered and what 300 L&D leaders have learned about building data fluency.
Learning Objectives:
What value can data fluency actually add?
What are the best practices to build data fluency in your organization?
What are the biggest challenges that businesses encounter in data-driven transformations?
As businesses become more technological (AI and robotics), there is a challenge and opportunity to, paradoxically, make them more human. The Business Roundtable talked about the importance of human stakeholders over just profit — but how close are we? Are those nice words? What would it take to make business and change more human? As a change, ethics and leadership expert with 40 years of experience, Paul Gibbons will talk us through conclusions from his new book “IMPACT.”
LEARNING OBJECTIVES:
1) Is the Fourth Industrial Revolution really "a thing?” What is it and what makes our time special?
2) What are the human implications of new technologies? Who will benefit? What is the potential harm?
3) What can workplaces and leaders do to equip themselves for these workplace transformations (future of work)?
Courage (noun): the mental or moral strength to venture, persevere, and withstand danger, fear, or difficulty. Author Ryan Berman has devoted the past three years interviewing many of the most courageous people and leaders on the planet. Through this experience, he learned that the companies that win share courageousness as a trait. Berman unveils how every brand can unlock courage in their people, leaders or culture. This presentation culminates with ways for the audience to take action today to transform from a Coward Brand or Stasis Brand into a Courage Brand.
After this discussion you’ll be able to:
Build a culture of empowered, courageous behavior and experimentation.
Utilize a modern day, step-by-step framework to becoming a Courage Brand.
Overcome the clarity epidemic we currently find ourselves in.
Create true conviction and healthy retention with your best people.
Transforming the quality of development conversations at scale
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Transforming the Quality of Development Conversations at Scale
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Speaker: David Rock CEO NeuroLeadership Group Moderator: Kate Everson Associate Editor Chief Learning Officer magazine
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Frequently Asked Questions
8. #CLOwebinar
Kate Everson
Associate Editor
Chief Learning Officer magazine
Transforming the Quality of Development Conversations at Scale
9. #CLOwebinar
David Rock CEO NeuroLeadership Group
Transforming the Quality of Development Conversations at Scale
10. Everyday leadership coaching: day one
Transform the Quality of
Development Conversations at Scale
2014
Dr. David Rock Director, NLI
14. Do you look forward to ‘feedback’?
“I’d like to give you some feedback”
“We need to talk”
“Can I share something I’ve noticed about you”
15. Research shows that feedback does nothing
or makes things worse 59% of the time and
improves performance only 41% of the time
‘Turn the 360 around’ (NeuroLeadership Journal, 2010)
How useful is ‘feedback’ generally?
17. •
Time has been well spent
•
New or deeper understanding emerges
•
People grow
What is a quality conversation?
18. Research that supports a new approach
1.
Have a Growth Mindset
2.
Minimize Threat
3.
Facilitate Insight
19. Fixed mindset
•
Born smart
•
We can’t change much
•
Effort doesn’t help
•
Feedback is dangerous
•
Stretch goals are bad
•
Other people’s success is a problem
20. Growth mindset
•
Born to learn
•
We can change
•
Effort is central
•
Feedback is helpful
•
Stretch goals are good
•
Other’s success is an opportunity to learn
21. We are easily primed
‘Good job, you must be talented at this.’ Versus ‘Good job, you really applied yourself here.’
Chiu, Hwong, & Dweck (1997)
22. 1.
Have a Growth Mindset
2.
Minimize Threat
3.
Facilitate Insight
Research that supports a new approach
23. The big question..
Is it possible to be both judge and coach at the same time?
24. Feedback is very personal
Away
Threat
Toward Reward
Status Certainty Autonomy Relatedness Fairness
Rock (2008)
35. Learning design
The building blocks to engage individuals & shift behavior across an organization.
Coherence
Layering
AGES Model
Insight Generation
Social Learning 2.0
Positive Status Pressure
36. Further resources
•
NeuroLeadership Summit 2015, NYC November 3-5
•
Your Brain at Work, HarperBusiness 2009
•
Quiet Leadership, Collins 2006
•
SCARF, NeuroLeadership Journal 2008
•
Turn the 360 around, NeuroLeadership Journal 2010
•
The AHA moment, ASTD 2011
•
SCARF in 2012, NeuroLeadership Journal 2012
•
One simple idea to transform performance management, HRPS 2013
•
Kill your ratings, strategy + business, Fall 2014
•
Contact: David@neuroleadership.org
38. Who is making the change
No Performance Scores
Line of courage
39. Performance Management Continuum
To:
Judge Competitive assessment Annual event Top down Individual contribution Significant paperwork Fixed mindset Overwhelming threat
Coach
Coaching and development
Frequent conversations
Shared responsibility
Enterprise contribution
Minimal paperwork
Growth mindset
Manageable threat
Performance Scores
No Performance Scores
Forced Ranking
Ratings Based on qualitative/quantitative results (i.e. 1-5)
Structured conversations I.e. on goals/contribution/career. No exact rating shared or stored.
Guided conversations I.e. on goals/contribution/ career. No rating.
From:
Line of courage
40. 3 counter-intuitive early findings…
1.
We expect pay for performance will diminish Instead pay differentiation is widening, increasing fairness
2.
We expect managers will talk to their teams less Instead they are talking to their teams more
3.
We expect people will be less motivated Overall engagement is increasing when removing ratings. People surprised by their ratings significantly dropping in engagement.
42. Develop the right philosophy
1.
Build the business case for change
2.
Identify 3 strategic objectives for performance management
3.
Define the new mindset
4.
Rebrand performance management itself
5.
Rebrand each element of the cycle
43. 6.
Identify the number of types of conversations
7.
Process map the list of dialogues as “quality conversations”
8.
Build simple learning aids
9.
Design learning solutions that embed new habits
The neuroscience of quality conversation
44. Rethink evaluation
10.
Rethink what to measure
11.
Rethink how to measure 12. Develop your technology solution
45. Four possible directions
Ask
Tell
Solution
Problem
Impersonal,
Technical, Linear
Personal, Emotional, Complex
The TAPStm Model
47. Brain state required for insight
•
Quiet
•
Inward looking
•
Slightly happy
•
Not working directly on the problem
48. You are debriefing with a team member about a leadership presentation that hasn’t gone well. You think they need to not go into as much detail. How do you interact with the your team member?
Imagine this scenario…
49. ‘What ideas are you already mulling over about how
you would do this differently in the future?
Self-Directed Feed-Forward
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•
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•
Please take this time to submit your Questions.
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