1. Amanda Renee Bush
6317 Inspiration Point Arlington, Texas 76016
Mobile: 817-583-1176 Email: amandarbush86@gmail.com
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OBJECTIVE: To obtaina position thatwill utilize myservice andsalesexperiencetopartof a successful team.
PROFILE: Over8+ yearsof customerservice experience inrestaurantandretail settings.Highlymotivated,able tomulti-
task andprioritize workloadunderpressure,aswell asincrease pace asworkloaddemands.Excellentinterpersonal
skills,withabilitytobuildrapportanddevelopregularclientele.Teamplayer,notedforvolunteering toworkadditional
shiftsinotherdepartments. Greatattentiontodetail.
PROFESSIONAL EMPLOYMENT:
Retail SalesAssociate
Metro PCS- Grand Prairie,TX
Jan 2015- Present
 Monitoredall aspectsof day to daystore operations.
 Ensuredexcellenceincustomerservice andresolvedall problemsatthe store level.
 Rankedtopsales associate forcustomerservice andsalesforthislocation.
 Assistedinlosspreventioninitiatesandsuccessfullyreducedshrinkage.
 Assistedwithinventorycontrol,receiving,merchandisingandstore maintenance.
Telemarketer/AppointmentSetter
Silverleaf Resorts,Inc. –Arlington,TX
Apr 2012 - Dec2014
 Explainedcompanyofferingstopromote productsandservicestoclients.
 Resolvedcustomerquestions,issuesandcomplaints.
 Verifiedthatinformationinthe computersystemwasuptodate andaccurate.
 Developedrapportwithcustomerbase byhandlingdifficultissueswithprofessionalism.
 Rankedtop10% insalesfor newcustomerproduct.
Server/ Hostess
On the Border - Arlington, TX
Mar 2008 – Apr 2012
 Team player, work great with others to accomplish service goals.
 Excellent memory and listening skills
 Closing shift duties
 Trained new hosts in providing excellent customer service and conflict resolution techniques.
Server/Hostess
Fox and Hound - Arlington, TX
Oct 2005 - Feb 2008
 Assisted with scheduling employees.
 Identified and reported unsafe working conditions to the manager.
 Cleaned and stocked tables after use
 Greeted and seated diners in courteous manner.

2. KEY SKILLS:
 Computer Proficiencies: Skilled in various POS software programs, Microsoft Office, Sales/Employee Training,
Inventory Control, Customer Service/ Retention, Inventory Control.
 Customer Service/Sales: Skilled in essential physical job functions - anticipating needs and empathizing with
diverse customers.Speakclearly,quicklyidentifyandresolveproblems,listenandrespondtorequests,andfollow
up to assure complete satisfaction. Outstanding up-selling ability, without over-selling.
 Team Lead/Trainer: Experienced in leading teams, delegating work, enforcing policies, and ensuring assigned
tasks are completed. Motivate co-workers.
 Server:Accuratelyandquicklytake andplace all foodorders.Answerall questionsaboutcookingmethods,menu
items,specialsandprices.Prepareand/ordeliverfood,beverage,anddessertorders.Checkfoodforappearance,
temperature andportionsize,anddeliverfoodordersina timelyfashion. Routinely manage6+ table stationson
busy shifts. Consistently achieve sales goals.
EDUCATION:
Arlington High School, Arlington Texas Class of 2005
References Available Upon Request