Amanda Arreola is a customer service professional with 10 years of experience seeking a full-time position with room for growth. She has skills in training, cross-training, working independently and on teams. Arreola has a background in management as an OSTL Program Leader and possesses basic computer skills including Excel, Word, PowerPoint and the internet. She has experience in claims follow up and as a medical office assistant intern. Arreola has an Associate's degree from Heald College in Rancho Cordova, California.

1. Amanda Arreola
622 Commercial Avenue
S. San Francisco, CA
(C) (916) 544- 4029
Email: arreolaamanda75@yahoo.com
Professional Summary:
I am a Customer service professional with 10 years’ experience. I am seeking a full-time
position with room for growth. The opportunity to gain new skill sets and to display my skills
and abilities would be ideal.
Skills and Abilities:
Being a customer service professional, I have acquired many traits that I feel have prepared
me to be successful!
 I am positive, trustworthy, outgoing, energetic, highly motivated, flexible, honest,
responsible, fast learning, timely, dependable, and organized.
 I am a trainer and am also easily crossed trained. I work well alone, as well as part of a
team.
 I possess basic knowledge of Excel, MS word, PowerPoint, and the internet.
Employment History:
City of Sacramento, Sacramento CA
O.S.T.L Program Leader 10/14-Current
 Working this position I have gained management trust serving as key holder, responsible for open and shut
down at site.
 Politely assist customers with greetings,acknowledging challenges, and keeping them updated.
 Maintain accurate and complete records. (attendance logs, meal counts)
 Instruct up to 25 students both in groups and individually.
 Set up lesson materials, bulletin displays and demonstrations.
 Observed and evaluated performance of both staff and customer base.
USCB America, Sacramento CA
Claims follow-up Specialist, Sacramento CA 04/14 - 5/14
Tanabe Chiropractic, Rancho Cordova CA
Medical Office Assistant intern 02/14 – 03/14
(Prior to 2014 I worked for the Sacramento city Unified School District as well as Regal Cinemas while attending
Heald College from 2011 to 2014.)
Education:
2014
Associates of Applied Science
Heald College – Rancho Cordova CA