1. VERNON LONG
6601 State Ave.Apt#1013 //Kansas City,Kansas66102 // H: (913) 832-7626 arierasl@yahoo.com
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CareerOverview
Seeking, CustomerServiceRepresentative andWarehouse Associate.One of the mostchallengingissues
ishandlingdifferentirate offensive anddefensive customertoprovide customersupportservice onthe
companyplatform. Lookingforan opportunitytoworkwitha growingbusiness where Icanuse my
educational background,alsoIcanbenefit frommyprofessional skillsandcustomerservice experience.
While continuingtolearnandadvance mycareerwithinyourcompany.
Areasof Expertise
CNA- BusinessManagement&Life SkillsCertificate&CertifiedPeer EducatorAwarenessCoordinator
 EfficientinMicrosoftOffice- Excel,Word,PowerPoint&Access
 Arranged& facilitatedemployeesactivities&evaluateddailyprocedures
 Prepared& reportedfinancialstatement,verifiedonline accounts&Intakesonclients
 Managed a teamof workers,didprogressreportsonemployees&data researchoncompanies
 CommunicatedTeamLeadershipwithotherdepartments&manage toresolve problems
 TrainedemployeestoSafetyrules&relegationof company’sobjective
 CertifiedForkliftMachineryOperation&Material Handler& Manufacturing & ConstructionSites
 Maintainedacleanwork environment,kepttools&equipmentusedforunloading&loading
goodin theirassignedplaces.
 Documented&managedinventorycontrol systeminthe computerplacedinthe warehouse
usingscannersandbar code readers.
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ProfessionalExperience
Warehouse Associate 03/1/2011- present
Labor Max Staffing
General ConstructionLaborer,General assigneddailyjobsonsite,WeekendProfessional Games
Administrative Personal Assistance /WorkProgram Developer
BeyondThe Conviction 04/1/2010- 2012
VolunteerWorkerHeadOffice AdministrativeAssistance/PublicRelationCoordinator
StandAttendant
Live StrongSportingPark 3/15/2011-2012
ClientCare,monitoredadultclientparticipation//Directedvisitorstoappropriate areathroughoutPark
CustomerService Agent
Maritz Research 02/1/2009-2010
Managed office document/VerifiedAccountswithCustomer/Nationwide,Allied, TitanInsurances
Provide excellentCustomerService &troubleshootinginsurance claims/Referclienttooutside sources
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Education
KANSASSTATEUNIVERSITY BUSINESSMANAGEMENT 1990/1995
KANSASCOLLEGE OFNURSING CERTIFIEDNURSE ASSISTANT2010/2010
KANSASCOMMUNITY COLLEGE HOSPITALITYEDUCATION& RETAIL TRAINING(H.E.A.R.T) 2009/2010