1. 2016 January, 23
Dear Sir/Madam,
I wish to be considered as an applicant in your company for any Supervisor Position available,
who wants nothing more than to show my ability and diligence to assigned task. I am
committed to being industrious so I will gain the highest level of experience that comes with
being a part of your company. Please see my resume for additional information on my
experience. I can be reached anytime via e mail at Trapti1989@rediffmail.com or my phone
876-858-8892.
Thank you for your time & consideration and I look forward to hearing from you about this
employment opportunity.
Yours Sincerely,
Trapti Harisinghani.
Trapti Harisinghani
Add: Manor Park Estates,
Apt no. 506, Constant Spring Road, Kingston.
Contact Number Phone: +1876858-8892 or email Trapti1989@rediffmail.com

2. Date of birth- 31st
January1989.
Summary
Knowledgeable and experienced as a manager has an excellent customer service focused
approach and good interpersonal and accounting skills. Has a strong problem solving and
critical thinking ability. Has a bachelor degree in Business Management of Commerce with
Computers. I am highly efficient in preparing salary, doing enlodgements, Recruitments & HR
related works, schedule meetings, sending invoices and purchase order to companies, reports
managing & maintaining the cash register accurately. I am also a dedicated manager to
maintain customer satisfaction, taking care of team performance & company success.
Core Qualifications
 Excellent written communication skills.
 Good interpersonal and oral communication skills.
 Good Knowledge and understanding of customer queries.
 Accurate performance of accounting transactions.
 Producing Payroll Reports.
 Answering Staff Payroll enquiries.
 Above-average problem solving and complaint resolution abilities.
 Thorough understanding of customer service and standards.
 Excellent supervisory abilities.
 Cash Handling and sales expertise.
 Multitasking and energetic attitude towards works.
 In charge of Projects around critical KPI,such as briefing for whole process, Waiver
Errors,AHT reduction.
 Assisting with Annual Audits.
Accomplishments
Recognized by peers and management for going above beyond normal job function and also
worked, diligently completed all assigned tasks, working overtime as needed.
Education:

3.  Higher Secondary: MP Board Indore from DAVV University in (2006).
 B.com Part 1 in March-April (2007).
 B.com Part 2 in September (2008.)
 B.com Part 3 in December (2009).
 Bachelors in Business Management in Commerce with Computers from DAVV University
Indore, India in (2009).
Extra Qualification:
 Certificate of Six-Sigma Completion Yellow Belt.
 Expertise in MS Word, MS- Excel.
 Team Work
 People Management
 Project Handling
EXPERIENCE
Manager-May 2008 to July 2014
Mphasisan HP Company.
Workingas a Team Manager
Responsibilities-
 Dealing with clients.
 Resolved customer issues.
 Handling team of unit managers and will be responsible for their performance.
 Also doing recruitments work for my company.
 Preparing the Performance reports for the clients.
 Assisting in Audits.
 Monitoring Attendance register of team.
 Scheduling meeting with clients and sending MOM for meetings
 In Charge of doing Recruitments and HR related proceedings includes suspension or
termination of employees
Current Experience-
SalesManager-(Nov2014 till now).
 Working in Rosh Marketing as a Sales Manager in Jamaica Kingston, & taking care of
sales teamPerformance.

4.  Checking the availability of Stocks on timely basis.
 Have expertise in preparing salary of employees & doing enlodgements for store and
back office work including data entries, direct debit, sending invoices & Purchase order
to companies.
 Sending Invoices and Purchase Orders to Company.
 Filing the record and preparing inventory of stocks.
 Producing fortnightly and monthly payroll, ensuring timely payment of salaries and
entitlements.
 Preparing year end payment summaries and termination redundancy payments.
 Doing Recruitment and giving offers of employment with candidates to ensure
acceptance.
 Updation of Candidate talent pools.
Reference Details-
Name- Mr.Puneet Sawhney
Designation Process delivery Head in Mphasis an HP Company (Hinduja Global Solutions)
Contact Details +919926499192
Name-Mr. Ravi Rochlani
Owner of Rosh Marketing and Appliance TV Depot Jamaica
Contact Details +8765938100, +8768615002
Name-Mr. Ajay Lohana
Manager of appliance TV Depot
Contact Details +8763992399