1. Ahmed Athman Mohamed
P. O. BOX 46041,
NAIROBI 00100
T: 0792791960
E: ahmedalhatimy45@gmail.com
PERSONAL SUMMARY
An energetic, driven and highly motivated professional who has a strong desire to succeed and
who possesses the ability to build a positive working relationships with customers. Ahmed is
someone with great experience and professional gravitas who clearly understands the operational
and development needs of a business. He will always put the customer at the heart of everything
he does, and is constantly focused on what is important to his clients. As a highly effective
communicator he can quickly gain a grasp of a client’s strategic direction and requirements. He
is confident that he has the skills, experience and ‘can do’ attitude to meet you expectations.
Right now he is looking for an exciting and rewarding operations officer career with an
ambitious company.
CAREER HISTORY
MARKETING MANAGER– July 2015 to present
Employer’s name: CARE HOSPITAL LTD/CRITICAL CARE SERVICES LTD
Job Responsibilities:
• planning publicity strategies and campaigns
• writing and producing presentations and press releases
• dealing with enquiries from the public, the press, and related organizations
• organizing promotional events such as press conferences, open days, exhibitions, tours
and visits
• speaking publicly at interviews, press conferences and presentations
• providing clients with information about new promotional opportunities and current PR
campaigns progress
• analyzing media coverage
• commissioning or undertaking relevant market research

2. • liaising with clients, managerial and journalistic staff about budgets, timescales and
objectives
• designing, writing and/or producing presentations, press releases, articles, leaflets, ‘in-
house' journals, reports, publicity brochures, information for web sites and promotional
videos
• . Duty allocation of staff per day.
• Coordination of internal staff and external client meetings on service related issues.
• Receiving invoices and local purchase orders from clients .
• Drafting proposals and making quotations for all the business lines.
• Communication to clients and providing feedback to clients.
• Keeping records of fuel consumption and other repair and maintenance costs.
• Ensuring that the departments assets are safeguarded and maintained .
• Sending and receiving correspondences .
• Coordinate departmental orientation for new staff .
• Close monitoring of the payments made by clients.
• Decision making in purchasing of equipment and fleet.
• Identifying new and potential clients
• Keeping records of call made per week/month per ambulance
• Evaluation of performance per staff
CLIENT RELATIONSHIP MANAGER – January 2015 To July 2015
Employer’s name: TAYLOR SCOTT INTERNATIONAL
MARKETING MANAGER – January 2012 – November 2014
Employer’s name – Hawa Motors, Mombasa.
Responsible for helping and supporting the company to develop business relationships with
clients, as well as exceed annual income targets & maximise group income.

3. Duties;
• Negotiating mutually profitable business plans with clients.
• Being a central point of information for business relationship relate matters.
• Identifying, acquiring, developing and maintaining customer relationships.
• Delivering excellent customer service.
• Processing a high volume of daily phone calls and email from customers.
• Coming up with ideas to improve customer relationships.
• Planning projects and activities systematically in line with business priorities.
• Maintaining up to date knowledge of competitor activity, products and services.
• Attending and contributing at sales meetings.
• Prospecting new customers.
• Measuring customer satisfaction levels.
• Answering product related questions from customers.
• Keeping in touch with customers through personal visits, telephone calls and
correspondence.
• Creating cross sell and up sell opportunities.
• Taking complex customer issues and resolving them.
• Setting up meetings with new clients.
• Ability to explain complex information clearly and simply.
MARKETING MANAGER 2008 TO 2011
Employer’s name – Afwan Medical Center/ Afwan ambulance services, Nairobi. Kenya
REGIONAL MARKETING MANAGER – May 2004 – January 2008
Employer’s name – Jarir Marketing Company, Jeddah. Saudi Arabia
SALES REPRESENTATIVE– July 1995 - May 2003
Employers name – Halwani Brothers, Riyadh. Saudi Arabia

4. KEY SKILLS AND COMPETENCIES
Management
• Ability to negotiate and influence both internally and externally.
• Ability to work on own initiative, setting own priorities and working to defined
deadlines.
• Using analytical skills to solve complex business problems.
Personal
• Superb interpersonal and customer care skills.
• Desire to achieve set targets.
• Plenty of drive, initiative and motivation. excellent communication skills both orally and in
writing
• excellent interpersonal skills
• good IT skills
• presentation skills
• initiative
• ability to prioritise and plan effectively
• awareness of different media agendas
• creativity.
AREAS OF EXPERTISE
Client Relationships
Project Management
Setting Targets
Relationship Management
Fleet management
ACADEMIC QUALIFICATIONS
“O” LEVEL CERTIFICATE 1986(CHANGAMWE HIGH SCHOOL, MOMBASA)
MARKETING SKILLS AND STRATEGY 2003 (RIYADH, SAUDI ARABIA)
CUSTOMER CARE SKILLS 2003 (RIYADH, SAUDI ARABIA)

5. LANGUAGES
English, Kiswahili, Arabic
REFERENCES
(1).
MR. ABDALLAH AL AGIL,
GENERAL MANAGER,
JARIR MARKETING COMPANY, RIYADH. SAUDI ARABIA
TEL. NO: +966 920000089
(2).
MR. MOHAMED SHAKER,
HUMAN RESOURCES MANAGER,
HALWANI BROTHERS, JEDDAH. SAUDI ARABIA
TEL. NO: +966 6366667

6. LANGUAGES
English, Kiswahili, Arabic
REFERENCES
(1).
MR. ABDALLAH AL AGIL,
GENERAL MANAGER,
JARIR MARKETING COMPANY, RIYADH. SAUDI ARABIA
TEL. NO: +966 920000089
(2).
MR. MOHAMED SHAKER,
HUMAN RESOURCES MANAGER,
HALWANI BROTHERS, JEDDAH. SAUDI ARABIA
TEL. NO: +966 6366667