1. AREAS OF EXPERTISE
Cold calling
Account management
Sales Force Effectiveness
Telesales
Client conversion
Consultancy experience
Customer focus
IT skills
PERSONAL SKILLS
Self-motivated
Target driven
Smart appearance & presentable
Building relationships
Influencing skills
PERSONAL DETAILS
Karen Aquino Ali
Dubai Marina
M: 0551233671
E: karenaquinoali@gmail.com
Date of Birth: Aug.12,1986
Driving license: Yes
Karen Aquino Ali
PERSONAL SUMMARY
A highly motivated, confident account manager with exceptional multi-tasking
and organisational skills. Having extensive experience of identifying the needs of
corporate customers and of running and delivering sales and marketing campaigns
for key clients. Possessing a significant record of achievement in account
management and able to quickly understand the mission, vision and values of an
organisation.
Now looking forward to a making a significant contribution in a ambitious and
exciting company that offers a genuine opportunity for progression.
WORK EXPERIENCE
Spamiles (Medispa Solution) – Businessbay
Account Manager Aug 2016 – Present
Responsible for developing a portfolio of accounts through new business
development. Also in charge of looking for bring opportunities and for managing
the full negotiation and close process with clients from start through to finish.
Duties:
o Managing the sales process for new prospects, from initial contact through to
closure. 
o Dealing with customer inquiries face to face, over the phone or via email. 
o Contacting prospective customers and discussing their requirements. 
o Achieving all revenue targets & objectives in line with the Area Business Plan. 
o Working closely with the marketing team to produce any sales collateral
required for the target market. 
o Reporting business trends and area performance to the National Sales Manager. 
o Developing & maintaining successful business relationships with all prospects. 
o Identifying what customers want. 
o Planning and organizing the day to ensure all opportunities are maximized. 
o Developing a full understanding of the business market-place.
o Product Knowledge, Product Demonstration, Workshops & Training.
Cherish Cosmetics LLC – Businessbay
SENIOR SALES EXECUTIVE April 2016 – June 2016
Duties:
o Scheduling appointments and visiting existing customers to review product
needs and determining other opportunities.
o Providing product quotes as required
o B2B Sales to Salon, Spa and Hotels.
o Opening new accounts.
o Keeping management informed by submitting daily activity reports to the Head
of Department.
o Meet Managers and build relationships for sales.
o Preparing reports for marketing and sales and keeping expense accounts.
o Present product and company presentation to clients.
o Shared product knowledge with customer while making personal
recommendation.
o Answered customer’s questions regarding product, prices and availability.
o Emphasized product features based on analysis of customer needs.
o Attend trade shows and sales conference.
o Collaborated with colleagues to exchange selling strategies and marketing
information
o Improved service quality and increase sales by developing s strong knowledge
of company’s product and services
o Addressed negative customer feedback immediately
o Presented customers with bills and receipts and collected payments for products
delivered.

2. ACADEMIC QUALIFICATIONS
De La Salle University
Business Management (Marketing)
KEY SKILLS
AND COMPETENCIES
Can create and deliver convincing
arguments to an executive audience.
Ability to manage multiple
commercial processes.
Ability to evaluate tasks and suggest
improvements.
Ability to prioritise workload; work
effectively under pressure and to
tight deadlines.
Ability to present, discuss and
propose at a senior level.
Solid understanding of business
concepts & dynamics for large
national and international
corporations.
Superior time management skills and
strong attention to detail.
MS Office proficient: Outlook, Power
Point, Microsoft Word and Excel
Extremely hardworking and
dependable individual and
self‐motivated.
Language
English- Excellent
Arabic – Basic
Beautiful and Beyond LLC – Al Barsha
ADMIN / ASST. ACCOUNT DEC 2012 – MARCH 2014
Duties:
o Arranged company-customer liaisons for updates on services, latest product
releases, and pricing.
o Organize travel schedules and book reservations.
o Preparing monthly reports such as; Sales report, Expenses report, and
Purchase report.
o Handling and filing company’s documents. Receives/ Accept monthly
payments of customers.
o Monitoring monthly dues such as dewa and telephone bills
o Keeping all records of all clients for easy reconciliation of all payments and
receivables.
o Filing, sorting and keeping important records and receiving important
documents.
o Attending phone calls and other queries in a friendly and courteous manner.
o Prepare confidential correspondence, reports and other complex documents.
o Maintains customer files, order/ quote data base system.
o Responsible for flights and hotel bookings.
o Preparation & Checking of petty cash, Maintaining accounts file.
o Follow‐up: Accounts Payables & Receivables.
o Preparing monthly reports, handing over final cheques to customers suppliers.
o Update weekly the statement of accounts of each client.
o Prepares Purchase orders, quotations, contract and invoice
o Scheduling meetings and preparing agendas
David’s Salon
Manager - Philippines 2008-2011
Duties:
o Managing client appointments.
o Keep up with the demand of clients.
o Managing salon personnel.
o Welcoming and greeting customers who come to the store.
o Setting targets for the team
o Managing, motivating and training.
o Driving turnover and profits.
o Resolving guest complaints or issues.
o Managing and forecasting retail stock levels.
o Organizing promotion and marketing campaigns.
o Ensuring high standards of hygiene, cleanliness.
o Identifying staff training requirements.
o Controlling salon expenses
o
Training and Seminar Attended
o Beauty World Exhibition 2014 and 2015
o Emirates Women Award 2015
o Wella Hair Profesionals,
o Client Focus & Management
o Skin 02
o Moteil Paris
o Ainhoa