1. CURRICULUM VITAE
WAFA AHMED
Mobile No.: 00971559398038
Email: wafamohamed2014@hotmail.com
ahmedwafa2014@hotmail.com
PERSONAL PROFILE
A self-motivated, well organized, and customer focused individual who works well in a team
environment and under his own initiative with a good sense of humor. Enjoys meeting challenges and
adapts easily to new environment.
CAREER OBJECTIVE
To contribute in your organization. Seeking a position where talent, sense of responsibility and
commitment is required along with personal and professional growth in the best form of it. To serve this
reputed organization in their interest, as an effective employee and also to grasp advance knowledge,
this may help me in my further career.
WORK EXPERIENCE
Saks Fifths Avenue
Sales executive 28/04l2015 to present
Essential Functions:
•Achieves or exceeds sales objectives while ensuring 100% customer satisfaction.
•Supports service to customers by developing a strong working relationship with Marketing,
•Makes sales calls (cold calls) to potentially new customers in order to expand our customer
base.
•Qualifies prospective new and non-purchasing customers.
•Continually maintains a thorough knowledge of all company products, catalog contents and
any promotional items.
•Develops a strong working knowledge of assigned products
•Attends all required sales meetings, training sessions and conferences
Skills and Abilities:
•Excellent time management skills.
•Ability to maintain a high level of energy and enthusiasm.
•Excellent verbal, written, presentation and interpersonal communication skills
•Strong teamwork skills.
• Strong business development skills and ability to negotiate sales & service contracts.
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2. • Self confident, self motivated, results-oriented and success driven.
• Strong customer service focus and customer relations skills.
• Strong analytical and decision-making skills.
• Solid and listening and comprehension skills.
• Ability to manage multiple assignments and work independently within deadlines.
• Excellent intuitive and problem-solving skills.
• Careful attention to detail, accuracy and follow-through.
UNITED COLORS OF BENETTON
Sales Executive 13/03/2013 – 21/03/2015
I am working on United Colors of Benetton as sales executive, my job also include marketing and
attending cashier.
Duties and responsibilities
• Listening to customer requirements and presenting appropriately to make a sale.
• Developing relationships with existing customers in person and via telephone calls and emails.
• Responding to incoming email and phone enquiries.
• Gathering market and customer information.
• Representing the organization events and demonstrations;
• Challenging any objections with a view to getting the customer to buy.
• Advising on forthcoming product developments and discussing special promotions.
• Keeping records of goods in stock.
• Recording sales and order information and sending copies direct to the manager.
• Reviewing my sales performance, aiming to meet and exceed targets.
• Handling cash, deposit money and petty cash.
Azafir Commercial Center
Sales Executive 07/2011 to 07/2012
I was working as sales executive on cosmetics products in Azafir Commercial Center.
• Increased client base by regular communication; built clients' trust to increase company
revenue.
• Market company products around the country and develop weekly marketing plan collaborating
with sales departments with data activities to follow in achieving sales goals.
• Following up with clients to address any concerns or disappointments that occurred and
maintain high levels of customer satisfaction.
• Maintain a high level of face to face contact with both existing clients, as well as generate new
business to ensure that stringent, aggressive sales targets and deadlines are met.
• Generating of new business by going out and meeting new clients.
• Managing of sales accounts for repeat business.
BTS Bank
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3. • Faxing, scanning and copying documents, Drafting internal memos, Ordering office supplies
and stationery, Handling petty cash, Performing administrative functions for operations team,
Compiling contact lists, Reporting to administrative or office manager.
• Cold calling to arrange meetings with potential customers to prospect for new business.
KEY SKILLS
• Planning and Promotion
• Time management
• Multi-tasking and Target oriented
• Hard worker and good communicator
ACADEMIC QUALIFICATION
• Baccalaureate Diploma 2007
• Informatique Diploma 2011
• Crash Course in English 2011
• Diploma in Physics 2010
Personal Information
Full Name : Wafa Ahmed
Date of Birth : 08-12-1988
Marital Status : Single
Gender : Female
Nationality : Tunisian
Type of Visa : Employment Visa
Language : Arabic (Fluent) , English (Fluent) , French (Fluent) , Italian (Basic)
Others : have drive License
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Office Assistant,
01/2010 to 06/2011
• Planning, managing appointments along with meetings, facilitating smooth flow of
communication among employees and clients via phone, mail, e-mail, ensuring all information
is given as well as resolving all queries or concerns.