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VICTORIA                            RECORDS MANAGEMENT
EQUIPPING             UNIVERSITY                          AT VU

STAFF                 • A multi sector institution with   • A public agency under the Public

FOR
                        courses in higher education         Records Act 1973 (Vic)
                        and TAFE sectors                  • Decentralised records management

DIGITAL
                      • Strong profiles in research and     (and other functions) handled by each
                        community engagement                business area

PRESERVATION
                      • Over 50,000 students both on      • Issues with disposal, storage and
                        and off shore                       identification of records

TASKS
                      • Over 3000 staff across 10         • An identified lack of consistency, and
                        campuses                            consequent risk to the university
Adelaide Parr         • the University for the West –     • Increased desire within administrative
Victoria University
                        serving the western suburbs of      areas to adopt a ‘scan and destroy’
                        Melbourne.                          approach
DEFINING                                     General     DEFINING                                        VU    DEVELOPING                                  General
SKILLSETS                                   principles   SKILLSETS                                Case Study   TRAINING                                   principles

• Determine your records management
                                                         • Retaining the decentralised                         • Training should meet the user where
  responsibilities – both legislative and
                                                           environment                                           they are
  business requirements
                                                         • Identifying key issues for practical                • Training should skill each user with
• Determine the records management
                                                           day to day records management                         the skills that they need
  model including levels of
                                                           for staff                                           • Training should understand, anticipate
  preservation and migration                                      •    creation                                  and acknowledge the user’s
• Determine the tasks to be                                       •   retention
                                                                  •   disposal                                   environment
  undertaken by each group or
  individual                                                      •   Storage                                  • Training should understand that
                                                                                                                 records management is not the key
• Consider the potential employment                      • Determining the balance for                           focus of most users
  lifespan of core staff                                   Records Services between                            • Training should promote the idea that
• Develop cross training and skills                        undertaking and supporting tasks                      records management is integral to the
  fertilisation opportunities across
                                                                                                                 work of all users and that they have
  internal business units
                                                                                                                 responsibilities in this area
DEVELOPING                                                              VU    YOUR                                                                       Records Essentials   BENEFITS                                              Records Essentials
                                                                              RECORDS MANAGEMENT                                                                    Slide 4
                                                                                                                                                                              OF                                                               Slide 5
TRAINING                                                         Case Study
                                                                              RESPONSIBILITIES                                                                                RECORDS MANAGEMENT
• Training should be engaging
                                                                              Making records                                   Keeping records                                • Find what you are looking for
• Four key groups identified across the
  university:                                                                  •Records must be created to support the          •Records must be kept in logical structures
        •   General users                                                       business of the University                       both electronic and paper based              • Effective sharing of information and resources
        •   Academic and research staff                                        •Records must be full and accurate               •Records must be able to be found by others
        •   Managers (direct reports)                                          •Records are the property of the University      •Records must be tracked as to location and
        •   Records Champions                                                                                                    access                                       • Know where information can be found
• Training to be done sequentially:
    • Records Essentials training
                                                                                                                                                                              • Know who has accessed what information
                   •   Broad focus                                            Storing records                                  Disposing of records
                   •   Meets immediate need
                   •   Overview                                                •Records must be stored in conditions that       •Records must be kept as long as they have    • Know when a record was created, accessed, changed or disposed of
                   •   Induction training
                                                                                stop them deteriorating or from being lost       to by law
    • Project MIRRA training                                                   •Records must be kept securely so that others    •Records can’t be destroyed without the
                   • Specific to key areas
                   • Specific to new system                                     can’t wrongly access them                        authorisation of the manager of the area     •   Comply with legislative requirements
                   • Provided as part of implementation of new                                                                  •Destruction of records must be recorded
                     regime
MANAGING RECORDS            Records Essentials   ELECTRONIC                                          Records Essentials   DISPOSAL                                                  Records Essentials
                                                                                                                                                                                              Slide 17
WITH A                                           RECORDS                                                                  FRAMEWORKS
                                       Slide 7                                                                 Slide 11

BUSINESS CLASSIFICATION SCHEME                                                                                            Records have rules about
                                                                                                                          how long they should be
                                                 What are electronic records?                                             kept.

                                                 Electronic records are records that                                      Some records are
                                                    are born digital and the                                              permanent and some are
                                                    authoritative version is in digital                                   temporary.
                                                    form.
                                                                                                                          We know whether records are permanent or temporary through using the
                                                 Electronic records have benefits and                                     appropriate Retention and Disposal Authority.
                                                    considerations.
                                                                                                                          You should contact Records Services to help you with the disposal of
                                                 What do you think are some of the benefits?                              records.
                                                 What do you think are some of the considerations?
CONTACT
                                           Records Essentials
                                                     Slide 21
                                                                POST TRAINING                               General     RECORDS                               Records Essentials
                                                                                                                                                                        Slide 19
DETAILS                                                         SUPPORT                                    principles   CHAMPIONS

                                                                • Users need to know that they are not                  • Identified individuals in each
<Name>                  <Name>                                    alone                                                   business area
                                                                • Users need access to identified and                   • People who have an interest in,
Records Services        Records Services
                                                                  visible experts
                                                                • Users need to have time to consider
                                                                                                                          or work with records within their
PHONE                   PHONE
                                                                  and question their role and how to                      area
EMAIL                   EMAIL                                     fulfil it                                             • First point of contact for
                                                                • Users need the opportunity to identify                  colleagues with problems
                                                                  ongoing training needs and to have
                                                                  these needs met either individually or                • Supported by Records Services
              records@vu.edu.au                                   as a wider group                                      • Regular meetings and training
                                                                                                                          for support
                                                                                                                        • Add to your SPDP!
OBSOLETE                                  QUESTIONS?   CONTACT
TECHNOLOGY                                             DETAILS

• Identification of vital and non vital                          Adelaide Parr
  technology to support
• Determine appropriate migration                                Senior Records Consultant
                                                                 Records Services
  strategies
• Determine ‘historic’ value of records                          Victoria University
  dependent on specific technologies                             Footscray Park Campus
                                                                 Ballarat Road, Footscray
• Determine cost balance between
                                                                 PO Box 14428
  migration and support                                          Melbourne Vic 8001 Australia
• Identification of appropriate
                                                                 Phone +61 3 9919 5345
  individuals/roles to support                                   Fax: +61 3 9919 5340
  technology needs                                               Email: adelaide.parr@vu.edu.au

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Adelaide Parr presentation

  • 1. VICTORIA RECORDS MANAGEMENT EQUIPPING UNIVERSITY AT VU STAFF • A multi sector institution with • A public agency under the Public FOR courses in higher education Records Act 1973 (Vic) and TAFE sectors • Decentralised records management DIGITAL • Strong profiles in research and (and other functions) handled by each community engagement business area PRESERVATION • Over 50,000 students both on • Issues with disposal, storage and and off shore identification of records TASKS • Over 3000 staff across 10 • An identified lack of consistency, and campuses consequent risk to the university Adelaide Parr • the University for the West – • Increased desire within administrative Victoria University serving the western suburbs of areas to adopt a ‘scan and destroy’ Melbourne. approach
  • 2. DEFINING General DEFINING VU DEVELOPING General SKILLSETS principles SKILLSETS Case Study TRAINING principles • Determine your records management • Retaining the decentralised • Training should meet the user where responsibilities – both legislative and environment they are business requirements • Identifying key issues for practical • Training should skill each user with • Determine the records management day to day records management the skills that they need model including levels of for staff • Training should understand, anticipate preservation and migration • creation and acknowledge the user’s • Determine the tasks to be • retention • disposal environment undertaken by each group or individual • Storage • Training should understand that records management is not the key • Consider the potential employment • Determining the balance for focus of most users lifespan of core staff Records Services between • Training should promote the idea that • Develop cross training and skills undertaking and supporting tasks records management is integral to the fertilisation opportunities across work of all users and that they have internal business units responsibilities in this area
  • 3. DEVELOPING VU YOUR Records Essentials BENEFITS Records Essentials RECORDS MANAGEMENT Slide 4 OF Slide 5 TRAINING Case Study RESPONSIBILITIES RECORDS MANAGEMENT • Training should be engaging Making records Keeping records • Find what you are looking for • Four key groups identified across the university: •Records must be created to support the •Records must be kept in logical structures • General users business of the University both electronic and paper based • Effective sharing of information and resources • Academic and research staff •Records must be full and accurate •Records must be able to be found by others • Managers (direct reports) •Records are the property of the University •Records must be tracked as to location and • Records Champions access • Know where information can be found • Training to be done sequentially: • Records Essentials training • Know who has accessed what information • Broad focus Storing records Disposing of records • Meets immediate need • Overview •Records must be stored in conditions that •Records must be kept as long as they have • Know when a record was created, accessed, changed or disposed of • Induction training stop them deteriorating or from being lost to by law • Project MIRRA training •Records must be kept securely so that others •Records can’t be destroyed without the • Specific to key areas • Specific to new system can’t wrongly access them authorisation of the manager of the area • Comply with legislative requirements • Provided as part of implementation of new •Destruction of records must be recorded regime
  • 4. MANAGING RECORDS Records Essentials ELECTRONIC Records Essentials DISPOSAL Records Essentials Slide 17 WITH A RECORDS FRAMEWORKS Slide 7 Slide 11 BUSINESS CLASSIFICATION SCHEME Records have rules about how long they should be What are electronic records? kept. Electronic records are records that Some records are are born digital and the permanent and some are authoritative version is in digital temporary. form. We know whether records are permanent or temporary through using the Electronic records have benefits and appropriate Retention and Disposal Authority. considerations. You should contact Records Services to help you with the disposal of What do you think are some of the benefits? records. What do you think are some of the considerations?
  • 5. CONTACT Records Essentials Slide 21 POST TRAINING General RECORDS Records Essentials Slide 19 DETAILS SUPPORT principles CHAMPIONS • Users need to know that they are not • Identified individuals in each <Name> <Name> alone business area • Users need access to identified and • People who have an interest in, Records Services Records Services visible experts • Users need to have time to consider or work with records within their PHONE PHONE and question their role and how to area EMAIL EMAIL fulfil it • First point of contact for • Users need the opportunity to identify colleagues with problems ongoing training needs and to have these needs met either individually or • Supported by Records Services records@vu.edu.au as a wider group • Regular meetings and training for support • Add to your SPDP!
  • 6. OBSOLETE QUESTIONS? CONTACT TECHNOLOGY DETAILS • Identification of vital and non vital Adelaide Parr technology to support • Determine appropriate migration Senior Records Consultant Records Services strategies • Determine ‘historic’ value of records Victoria University dependent on specific technologies Footscray Park Campus Ballarat Road, Footscray • Determine cost balance between PO Box 14428 migration and support Melbourne Vic 8001 Australia • Identification of appropriate Phone +61 3 9919 5345 individuals/roles to support Fax: +61 3 9919 5340 technology needs Email: adelaide.parr@vu.edu.au