The ADD ME! project aims to create a pan-European network of organizations supporting disadvantaged groups' access to public services. The network will bring together organizations from 8 countries to share experiences and good practices. It will work to raise awareness of inclusive e-government policies and create a community for exchanges. The goal is to empower organizations helping the elderly, youth, and individuals with digital access issues. The network will use web 2.0 tools on the ePractice portal to collaborate and share resources and strategies for delivering inclusive public services.

1. The ADD ME! Community of practice
Activating Drivers for Digital eMpowerment in Europe

2. Project summary
• ADD ME! is a pan European network Immagine
bringing together into a community of
practice the different social and
institutional organizations that support
or can support disadvantaged groups
in becoming major beneficiaries of
public services to which they are
entitled.
• ADD ME! shall contribute to the
creation of a new paradigm in public
service delivery based on
collaborative work among institutional
and social intermediaries and citizens’
entrepreneurship.

3. The Network
• A relevant number of organizations
from 8 European countries interested
in building a strong network to
empower organizations working on
daily basis with disadvantaged groups
in the use of government services that
make use of the information and
communication technologies.
• The ADD ME! network was conceived
by members of the ELANET (CEMR)
European network initiative and their
partners in the participating countries
as a contribution to the DIGITAL
LOCAL AGENDA (DLA) initiative

4. Objectives
• Federate the different aspects of Inclusive eGovernment by creating a
community of practice on the web engaging actual/potential social and
institutional intermediaries to support disadvantaged groups
• Create awareness on the need of pro-active inclusive eGovernment
policies at European, national and regional/local level, through a specific
campaign, live events, focused meetings and a range of web services
tailored to exchange experiences and knowledge between the members
joining the network
• Disseminate good practices and provide appropriate input and support to
replicated successful initiatives

5. Target groups
• Elderly poor and retired senior
• Youngsters not in education,
employment and training
(NEET), and non-EU teenagers
that are integrating into a local
community
• Individual civil servants from
small or medium size local
governments suffering of digital
divide

6. Project strategy
• The strategy of the network is flexible and multi-channelling, combining
different ways to approach public and local services: from more traditional
channels to more innovative ICT enabled services
• During the first year of the ADD ME! project, the network shall be launched
using web 2.0 techniques and focused discussions or workshops will be
carried-out to engage intermediaries wanting to share their experiences,
look at others best practices, develop new methodologies and services for
inclusive eGovernment policies and actions
• A practical manual for multi-channel policies and actions dealing with
inclusive eGovernment will be launched during the second and final year

7. The ADD ME! Community of practice
Concerts new actions and receive services
and suggestions to empower performances
Creates a common space at European level where
intermediaries can exchange ideas and practices
Uses the epractice.eu online portal to share good practice and polices
using web 2.0 techniques (blogs, ratings, comments, ePractice TV,
Communities)

8. Expected
outcomes
• Inclusive ePractices archive
• ADD ME! Manual for implementing ICT enabled Public Services
policies and strategies fighting Social Exclusion
• Community of practice using the ePractice web portal
• Internationally acknowledged brand and Inclusive eGovernment campaign
• Focused events at European, national and regional/local levels
• Dissemination material