The document discusses innovations for open development aimed at enhancing transparency and citizen engagement in monitoring World Bank operations and results. Key objectives include improving data visualization through geo-coding, establishing feedback loops for citizen input, and supporting accountability mechanisms in various sectors. It highlights successful mapping initiatives across multiple countries and the implementation of citizen feedback systems to inform development outcomes.

1. Innovations for Open Development
Enhance Transparency and Citizen Engagement for Better Results
Bjorn-Soren Gigler
Innovations in Governance Team
World Bank Institute
Jan. 25,2013
bgigler@worldbank.org
www.maps.worldbank.org www.openaidmap.org

2. Participatory, Collaborative, Results Focused
Towards an Open Development Approach

3. Mapping for Results
Information available, but
not easy to visualize
Geo-coding: makes project
data more accessible
Visualize project locations
and MDGs at country level

4. Main Objectives
• Enhance Monitoring of Results: to better monitor,
track and report results
• Improve targeting of WB Operations: to address
MDGs
• Improve Transparency and Social Accountability:
to increase accessibility to WB operations and their
outcomes
• Establish Feedback Loop: to empower citizens and
CSOs to provide direct feedback on development
outcomes

5. Mapping at Various Levels
Regions Countries
Sectors Projects
maps.worldbank.org

6. Are health projects in areas with the highest infant
mortality?

7. Progress so far
• Maps for all 144 IBRD and IDA countries developed
• More than 38,000 project locations mapped
combined with sub-national MDG indictors
(poverty, infant mortality, malnutrition)
• Visualized geographic locations for 2,500 active
Bank projects
• Provided quick graphic overview of how the WB is
doing in terms of reaching its development
objectives
• Initiated Open Aid Pilots with aidData for Malawi,
Bolivia, Kenya, Tanzania and Nepal

8. Mapping for Results 2.0
Link to ISR
Results Stories
Link to World Bank
Local

9. Nepal- Moving beyond Aid to Public Expenditures
Poverty and WB projects WB and USAID projects
Public Expenditures Feedback Loop

10. Poverty Alleviation Fund
Mapping at the Local Community Level

11. From Objective Data to Social Content
Mapping for
Results On Track -Beneficiary
Geostories Feedback platform
Provides curated Provide curated social Provides crowd-
geographic context of Bank-financed sourced citizen
context data of projects feedback
Bank-financed
projects
Geostories can help us learn how to better visualize and communicate the
social context – an important element of the feedback loop

12. Georesults:
Global Reach- Local Solutions

13. Georesults:
http://maps.worldbank.org/content/georesults
AFR Ethiopia, Kenya, Rwanda
• 3 project
• 23 Activities
EAP Philippines, Vietnam
• 9 projects
• 16 Activities
ECA Georgia
• 1 project
• 11 Activities
LAC Bolivia
• 1 Project
• 13 Activities
SA Afghanistan, Nepal
• 6 projects
• 13 Activities

14. Georesults: Georgia

15. GeoResults: Bolivia

16. GeoResults: Nepal

17. On Track: Location Based
Beneficiary Feedback

18. On Track is a program that facilitates direct feedback
loops between citizens, governments and WB project
teams. The platform uses innovative approaches of
ICTs (SMS, Mapping and Social Media) to strengthen
existing social accountability mechanisms by
collecting, tracking and reporting citizens feedback
about project-specific development outcomes.
OnTrack - Aim

19. Know choices and
influence change
Empowered Responsive
People Providers
To improve
Reflect citizen voice
quality of service Provide information
on performance
in policymaking
Informed
Decision Makers
OnTrack – Why:
Closing the feedback loop

20. Adjusting the tools according to each countries’ needs
• Multiple feedback channels blending online and off-line methods
• SMS
• Social Media (facebook, twitter, etc.)
•Inter-active Mapping
• Community Radios
• Working together with governments, PIUs and Task teams to
define needs at the local level
• Establishment of a feedback mechanism and a ticketing system
that provides a transparent system that promotes social
accountability mechanisms
OnTrack - How

21. Implementation of Citizen Feedback Pilots
In different local At the local
contexts community level
In multiple sectors:
- Agriculture
- Education
- Urban
- Health and Nutrition
- Community Driven Development
Building on existing
social accountability Use a blend of
processes
technologies
OnTrack - How

22. On Track: PROJECT Level
Local Level Citizen
Feedback “heat
map”
Project-Level
Results Data
Citizen feedback on
sub-projects

23. On Track: ACTIVITY Level
Map, activity
overview, local
contacts
Multiple feedback
submission channels
Different feedback
types (Suggestions,
Problems, Stories)
Stories and Comments
from the community

25. BENEFICIARY INDONESIA COMMUNITY-DRIVEN DEVELOPMENT
FEEDBACK
25

26. Open Aid Partnership (OAP)
• Open Aid Map a common platform to show
locations of donor programs
• Country Platforms for open aid flows and public
expenditures
• Citizen Feedback Loops to promote citizen
engagement in the delivery of public services
• Capacity Development to empower CSOs and
Citizens to effectively use and generate data
• Impact Evaluations to assess the impact of open aid
on development outcomes

27. Open Aid Partnership
• Geo-coding of
donor-financed
projects based on
IATI standard
• Joint Open Aid Map
for better aid
coordination
(AidData)
• Visualize projects of
27 donors combined
with poverty data
www. openaidmap.org

28. Empowered Citizens