Edit stock and status
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This document discusses how to edit product stock and status individually or in bulk in the seller panel. It provides steps to edit stock one by one or download a CSV file to edit stock for multiple products. It also explains how to change a single product's status or download a file to change status for many products by entering 0 for inactive and 1 for active in the inventory status column before uploading the file.
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Edit stock and status
This document discusses how to edit product stock and status individually or in bulk in the seller panel. It provides steps to edit stock one by one or download a CSV file to edit stock for multiple products. It also explains how to activate or deactivate a single product's status, or download a CSV to change status for multiple products by adding a 0 or 1 in the inventory status column. The updated stock quantities or status changes will be reflected after refreshing the page.
How to edit stock and status - Wholesale
This document discusses how to edit product stock and status individually or in bulk in the catalogue. It provides steps to edit a single product's stock by clicking edit stock and entering a quantity. To edit stock in bulk, users can select products, download an inventory CSV file, edit the quantities, and upload the file. Status can also be changed individually or in bulk by editing the inventory status column of a downloaded CSV to 0 for inactive and 1 for active.
Edit stock and status
This document discusses how to edit product stock and status individually and in bulk on an e-commerce platform. It provides step-by-step instructions for editing stock one by one or downloading a CSV file to edit stock quantities and status for multiple products at once. The file can then be uploaded to update the stock and status of products in the system in bulk.
Edit stock and status
This document discusses how to edit product stock and status in the catalogue both individually and in bulk. It provides the following steps:
1. To edit an individual product's stock or status, select it, click edit, modify the quantity or status, and save changes.
2. To edit stock or status in bulk, download the inventory data as a CSV, edit the quantities or status codes, upload the modified file, and the changes will be reflected. Status is set to 0 for inactive and 1 for active.
3. The document provides detailed instructions and screenshots for both individual and bulk editing of products in the catalogue.
Edit stock and status
This document discusses how to edit product stock and status in an e-commerce catalogue module. It provides instructions for editing stock quantities and statuses individually as well as in bulk. The bulk editing process involves downloading a CSV file of inventory data, editing the quantities or status codes, and uploading the modified file to update the system.
How to edit stock and status - Wholesale
This document discusses how to edit product quantities and statuses in an e-commerce catalogue module. It provides instructions for editing quantities one by one or in bulk, as well as changing product statuses individually or for multiple products at once. The steps outlined include selecting products, downloading inventory data to a CSV file, editing the file, uploading it to update quantities and statuses, and refreshing the page to view changes.
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This document discusses how to edit product prices, stock, and status in the catalogue management module. It provides instructions for editing prices and stock individually as well as in bulk via downloading a CSV file, editing it, and uploading the updated file. To edit prices individually, users click the edit icon and enter new prices. To edit in bulk, they download a CSV file, edit the prices/quantities/statuses, and upload the updated file. This allows editing multiple products' information quickly.
How to edit stock and status
In this module we will discuss :-
How to edit stock one by one?
How to edit stock in bulk ?
How to change the status of single product ?
How to change the status of products in bulk ?
How to share product on social website ?
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Edit stock and status
This document discusses how to edit product stock and status individually or in bulk in the seller panel. It provides steps to edit stock one by one or download a CSV file to edit stock for multiple products. It also explains how to activate or deactivate a single product's status, or download a CSV to change status for multiple products by adding a 0 or 1 in the inventory status column. The updated stock quantities or status changes will be reflected after refreshing the page.
How to edit stock and status - Wholesale
This document discusses how to edit product stock and status individually or in bulk in the catalogue. It provides steps to edit a single product's stock by clicking edit stock and entering a quantity. To edit stock in bulk, users can select products, download an inventory CSV file, edit the quantities, and upload the file. Status can also be changed individually or in bulk by editing the inventory status column of a downloaded CSV to 0 for inactive and 1 for active.
Edit stock and status
This document discusses how to edit product stock and status individually and in bulk on an e-commerce platform. It provides step-by-step instructions for editing stock one by one or downloading a CSV file to edit stock quantities and status for multiple products at once. The file can then be uploaded to update the stock and status of products in the system in bulk.
Edit stock and status
This document discusses how to edit product stock and status in the catalogue both individually and in bulk. It provides the following steps:
1. To edit an individual product's stock or status, select it, click edit, modify the quantity or status, and save changes.
2. To edit stock or status in bulk, download the inventory data as a CSV, edit the quantities or status codes, upload the modified file, and the changes will be reflected. Status is set to 0 for inactive and 1 for active.
3. The document provides detailed instructions and screenshots for both individual and bulk editing of products in the catalogue.
Edit stock and status
This document discusses how to edit product stock and status in an e-commerce catalogue module. It provides instructions for editing stock quantities and statuses individually as well as in bulk. The bulk editing process involves downloading a CSV file of inventory data, editing the quantities or status codes, and uploading the modified file to update the system.
How to edit stock and status - Wholesale
This document discusses how to edit product quantities and statuses in an e-commerce catalogue module. It provides instructions for editing quantities one by one or in bulk, as well as changing product statuses individually or for multiple products at once. The steps outlined include selecting products, downloading inventory data to a CSV file, editing the file, uploading it to update quantities and statuses, and refreshing the page to view changes.
Catalogue management for Wholesale
This document discusses how to edit product prices, stock, and status in the catalogue management module. It provides instructions for editing prices and stock individually as well as in bulk via downloading a CSV file, editing it, and uploading the updated file. To edit prices individually, users click the edit icon and enter new prices. To edit in bulk, they download a CSV file, edit the prices/quantities/statuses, and upload the updated file. This allows editing multiple products' information quickly.
How to edit stock and status
In this module we will discuss :-
How to edit stock one by one?
How to edit stock in bulk ?
How to change the status of single product ?
How to change the status of products in bulk ?
How to share product on social website ?
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This document discusses how to edit product stock and status individually or in bulk in the catalogue. It provides steps to edit stock one by one by clicking edit stock and entering the quantity. To edit stock in bulk, you can download inventory data as a CSV, edit the quantities, and upload the file. Status can also be changed individually or for multiple products by downloading data, editing the status column values, and uploading the updated file. The changes will then appear after refreshing the page.
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This training guide discusses how to manage inventory on Paytm Mall, including editing stock quantities and prices for individual products or in bulk via the seller panel, as well as changing product statuses to active/inactive either one by one or for multiple products at once using a downloaded and edited Excel file for bulk updates. Step-by-step instructions are provided for editing stock, prices, and statuses individually or in bulk through the seller panel interface and bulk upload process.
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This document provides instructions for catalog management on an e-commerce platform, including how to change product statuses and prices individually or in bulk. It outlines the following key steps:
1. To change product statuses individually, click the Catalogue tab and activate or inactivate each product. To change statuses in bulk, select multiple products, download the inventory data, update the status column in the Excel file, and upload the file.
2. To edit quantities individually, click Catalogue, Edit Stock, and update each product. To edit quantities in bulk, follow the same process of selecting products, downloading data, editing the Excel file, and uploading the update.
3. To change prices individually, click Catalogue
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4) Verifying the uploaded documents by order ID.
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This document provides instructions for sellers on Paytm Mall to process orders with multiple items that require multiple shipments. It covers confirming such orders, identifying them, packing items, requesting pickups, and checking shipped and delivered orders. Sellers can process multiple item orders by confirming each item, packing all items together, and requesting pickup once ready. They can view shipment status on the "Shipped" and "Delivered" tabs and download duplicate documents if needed.
single item order processing (lmd) multiple shipments
1. The document discusses the process of handling single item orders with multiple shipments through Paytm Mall's logistics partners. This includes confirming orders, packing orders, requesting pickups, and tracking shipped and delivered orders.
2. Paytm Mall offers sellers the ability to use their logistics partners for fulfillment. This provides benefits like flat shipping rates nationwide, easy tracking, and automated payouts.
3. The key steps for processing a single item order are confirming the order details, packing the item, requesting a pickup by providing packaging details, and then tracking the order status. Sellers can also download duplicate documents like packing slips or manifests.
how to cancel an order
This document discusses how to cancel orders individually or in bulk on an e-commerce platform and check cancelled orders. It provides the following steps:
1. To cancel a single order, select the order and choose a cancellation reason from a dropdown menu before confirming cancellation.
2. To cancel orders in bulk, download a CSV file of selected orders, upload it after choosing a cancellation reason, and confirm cancellation.
3. To check cancelled orders, go to the Cancelled tab under Orders and view orders cancelled by the merchant or customer along with order details and status.
orders overview
This document provides an overview of order management on an e-commerce platform. It discusses the orders tab interface, order types and stages, service level agreements (SLAs) for order fulfillment, and penalties for SLA breaches and order cancellations. The orders tab allows sellers to view, filter, and manage orders by status. Orders can be single-item or multiple-item. SLAs define the standard and expedited timelines for order shipping. Penalties of 3-7% of the order value are charged for late shipping or cancellations beyond grace periods. Tracking tools help sellers monitor SLA compliance and avoid financial penalties.
DIY- Add new product to catalogue
The document discusses how to create new products and upload products in bulk on an e-commerce platform. It provides step-by-step instructions on single product creation, including selecting categories, filling mandatory and optional attributes, uploading images, and submitting the product. It also outlines the process for bulk product uploads using a template, with details on selecting brands, downloading image links, filling the template, and submitting it. Finally, it defines the quality check process, where products are approved or rejected within 2-3 days before going live.
Tracking returns
This document discusses how sellers can track order returns on their panel. It explains how to check cancelled orders, returns before delivery, and returns after delivery. For cancelled orders, sellers can view order details and download order files. For returns before delivery, sellers can filter orders by date or status. For returns after delivery, sellers can view orders by status like approved, picked, or returned, and raise disputes. The document provides guidance on tracking return order statuses and details.
Tracking returns
This document discusses how sellers can track order returns on their panel. It explains that sellers can check cancelled orders by going to the Orders tab and selecting Cancelled. Returns before delivery can be found under the Returns tab by clicking on Returns before delivery. Returns after delivery are also under the Returns tab, with the status changing as the return progresses from Approved to Picked to Returned. Sellers are able to filter and download order details to track returns on their seller panel.
PSA guidelines
This document discusses Paytm Mall's Seller Assurance Program (PSA), which protects sellers from losses due to product returns. It outlines the cases where sellers can file PSA claims, such as damaged, missing, or wrong products. Sellers must submit supporting documents like product photos within 48 hours of receiving a disputed return. The document provides instructions for filing a PSA claim in the seller panel by clicking on tabs for returns and raising disputes. It also lists timelines for resolving different types of return issues under the PSA.
Tracking returns - Wholesale
1. To track returns before delivery, sellers can check the Returns Before Delivery tab to view orders cancelled by customers before products are delivered. Order status options are Return Initiated and Return Delivered.
2. To track returns after delivery, sellers can check the Returns After Delivery tab. They can filter orders by date, order ID, item ID, etc. and view order status in stages like Approved, Picked, and Returned.
3. Sellers can view full order details, download order CSVs, and check parent order IDs for partial returns from these return tracking tabs.
PSA guidelines - Wholesale
This document discusses Paytm Mall's Seller Assurance Program (PSA), which protects sellers from losses due to returns. It outlines the process for filing a PSA claim within 48 hours of a disputed return. Sellers can file claims for delayed delivery, damaged/missing items, wrong items, or lost products. Claims require supporting photos/videos. To file a claim, sellers access the Returns tab and click "Raise Return Dispute" to submit details and attachments about the disputed item. The document also lists turnaround times for raising queries about different types of return issues.
PSA guidelines - Wholesale
This document provides information about Paytm Mall Seller Assurance (PSA) which protects sellers in the event of return damages or losses. It outlines the cases where a PSA claim can be raised such as delayed delivery, damaged products, missing items, or wrong products. It describes the process for raising a PSA claim through the seller panel by clicking on the Returns tab and filling out a ticket submission form along with required documentation. Finally, it lists the turnaround times (TATs) for raising queries for different types of return issues.
Tracking returns - Wholesale
This document discusses how sellers can track product returns on their panel before and after delivery. It provides steps to check returns before delivery by going to the Returns tab and clicking on Returns before delivery. It also explains how to check returns after delivery by going to the Returns tab and clicking on Returns after delivery to view returns by status such as Approved, Picked, Returned, and All. The document provides guidance on filtering returns by date and other criteria and describes the various return stages visible to sellers on the returns panels.
Managing returns - Wholesale
1. The document discusses managing returns by defining what returns are, the types of returns, reasons for returns, and how to manage returns.
2. It defines returns as orders that are cancelled and sent back by customers, which can be returns before or after delivery.
3. It provides tips for reducing returns such as providing detailed product descriptions and packaging and processing orders on time.
FC - Check your sellable and non sellable inventory - Hindi
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Manage your working hours and weekly holiday - wholesale
This document discusses how to manage working hours, weekly holidays, and scheduled holidays for warehouses on the Paytm Mall seller panel. Sellers can log into their panel, select a warehouse, and edit the working hours, weekly holiday, or apply for scheduled holidays by following the steps outlined. Changes to working hours or weekly holidays will apply to new orders the next day, while sellers must give at least 7 days notice for scheduled holidays and can have a maximum of two holidays per month.
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multiple items order processing (lmd) multiple shipments
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Edit stock and status
- 1. In this module, we will discuss:- 1. How to edit stock one by one? 2. How to edit stock in bulk? 3. How to change the status of a single product? 4. How to change the status of products in bulk? Editing catalogue: Stock and Status
- 3. How to edit quantity one by one? Click on Catalogue Tab Click on the icon to Edit Stock To edit the stock of a single product, follow these steps
- 4. How to edit quantity one by one? Edit Quantity Click on Save Changes Stock will be updated in the system. To see the changes, refresh the page.
- 5. How to edit quantity in Bulk? Click on the checkbox to select all products Click on Download Inventory Data To edit stock of the products in bulk, follow these step:
- 6. How to edit quantity in Bulk? Select the list of products here and click on Download
- 7. How to edit quantity in Bulk? The file will get downloaded in a CSV format on your computer Note: If you have multiple warehouses mapped, you can edit the inventory for them here You can edit the quantity according to the Product ID and warehouse ID
- 8. How to edit quantity in Bulk? Click on the file option and save the file on your desktop Note- 1. Remove all other columns except product_id, warehouse_id, quantity and inventory_status 2. File name should not contain any special character & space and format should be .csv
- 9. How to edit quantity in Bulk? Click on Bulk Update Inventory Click on Choose File and upload the saved file The stock will be updated in the system. To see the changes, refresh the page.
- 10. Updating status
- 11. How to change the status of a single product? Click on Catalogue Tab You can Activate or In-activate the product by clicking on this tab You can make your product active and inactive in one click
- 12. How to change the status of the products in bulk? Click on the checkbox to select all products Click on Download Inventory Data To update the status of the products in bulk, follow these steps:
- 13. How to change the status of the products in bulk? Select the list of products here and click on Download
- 14. How to change the status of the products in bulk? The file will get downloaded in a CSV format on your computer Note: If you have multiple warehouses mapped, you can change their status here. Inventory status column- To change the status, follow these steps: To make the product inactive, enter “0” (zero) To make the product active, enter ‘1” (one)
- 15. How to change the status of the products in bulk? Click on the file option and save the file on your desktop Note- 1. Remove all other columns except product_id, warehouse_id, quantity and inventory_status 2. File name should not contain any special character & space and format should be .csv
- 16. How to change the status of the products in bulk? Click on Bulk Update Inventory Click on Choose File and upload the saved file The status will be updated in the system. To see the changes, refresh the page.
- 17. Thankseveryone! For any query, please raise a ticket using the Support tab on your seller panel.