In this module, we will discuss:-
How can you update HSN code for a single product?
How can you update HSN codes in bulk?
How can you download list of your product ids?
This document provides instructions for editing product prices and statuses in bulk or individually through a seller panel. It outlines how to:
1) Edit individual product prices and view expected payouts.
2) Download a CSV file of selected product columns, edit prices and statuses in the file, and upload the file to change multiple products at once.
3) Change the status of individual products or download an inventory CSV to change statuses in bulk.
4) Share products on social media sites to promote products.
1. The document discusses how to add new products to an online store through the seller support tab. It outlines downloading a template spreadsheet, filling it out with product details, and uploading it to add multiple products at once.
2. The process involves clicking on the seller support tab, then the listing & catalogue tab, and clicking "Add new products in bulk". This allows downloading a template to fill out with brand, price, images and other details for each product.
3. Once filled out, the template is saved and uploaded through the support tab. A ticket number is provided to check the status of the added products.
This document discusses two methods for editing stock quantities: editing one by one via the seller panel, and editing in bulk by downloading an inventory Excel file, making edits, and uploading the updated file. The one by one method involves clicking "Edit stock" and changing quantities individually. The bulk method involves selecting all products, downloading the inventory data as an Excel file, editing quantities in the file according to product IDs, saving and uploading the updated file to make the changes.
This document discusses how to raise a query or ticket using the support tab in the seller catalogue. It outlines clicking on the seller support option, selecting the appropriate sub-tab for the query type, choosing the relevant query option such as catalogue status enquiry, entering details and uploading attachments, and submitting the ticket for assistance. Buyers are advised to use the support tab to submit any catalogue-related queries.
This document provides instructions for adding a new variant to an existing product in the seller panel catalogue. It outlines 9 steps to add a new variant, including searching for the product, clicking "add new variant to a group of products", entering the product ID, editing details like price and size, validating the details, and submitting the new variant. The new variant will go live within 2-3 working days after being submitted.
This training guide discusses how to manage inventory on Paytm Mall, including editing stock quantities and prices for individual products or in bulk via the seller panel, as well as changing product statuses to active/inactive either one by one or for multiple products at once using a downloaded and edited Excel file for bulk updates. Step-by-step instructions are provided for editing stock, prices, and statuses individually or in bulk through the seller panel interface and bulk upload process.
This document provides instructions for editing product prices and statuses in bulk or individually through a seller panel. It outlines how to:
1) Edit individual product prices and view expected payouts.
2) Download a CSV file of selected product columns, edit prices and statuses in the file, and upload the file to change multiple products at once.
3) Change the status of individual products or download an inventory CSV to change statuses in bulk.
4) Share products on social media sites to promote products.
1. The document discusses how to add new products to an online store through the seller support tab. It outlines downloading a template spreadsheet, filling it out with product details, and uploading it to add multiple products at once.
2. The process involves clicking on the seller support tab, then the listing & catalogue tab, and clicking "Add new products in bulk". This allows downloading a template to fill out with brand, price, images and other details for each product.
3. Once filled out, the template is saved and uploaded through the support tab. A ticket number is provided to check the status of the added products.
This document discusses two methods for editing stock quantities: editing one by one via the seller panel, and editing in bulk by downloading an inventory Excel file, making edits, and uploading the updated file. The one by one method involves clicking "Edit stock" and changing quantities individually. The bulk method involves selecting all products, downloading the inventory data as an Excel file, editing quantities in the file according to product IDs, saving and uploading the updated file to make the changes.
This document discusses how to raise a query or ticket using the support tab in the seller catalogue. It outlines clicking on the seller support option, selecting the appropriate sub-tab for the query type, choosing the relevant query option such as catalogue status enquiry, entering details and uploading attachments, and submitting the ticket for assistance. Buyers are advised to use the support tab to submit any catalogue-related queries.
This document provides instructions for adding a new variant to an existing product in the seller panel catalogue. It outlines 9 steps to add a new variant, including searching for the product, clicking "add new variant to a group of products", entering the product ID, editing details like price and size, validating the details, and submitting the new variant. The new variant will go live within 2-3 working days after being submitted.
This training guide discusses how to manage inventory on Paytm Mall, including editing stock quantities and prices for individual products or in bulk via the seller panel, as well as changing product statuses to active/inactive either one by one or for multiple products at once using a downloaded and edited Excel file for bulk updates. Step-by-step instructions are provided for editing stock, prices, and statuses individually or in bulk through the seller panel interface and bulk upload process.
Cataloguing- Update batch number & expiry datePaytm
This document provides instructions for updating batch numbers and expiry dates for products in a catalogue. It outlines 15 steps to download a template, fill it out with the required product and date information, and submit it. Key details include clicking "Modify details of your existing product listing", downloading the template, carefully filling it out with the correct date format and including either an expiry date or best before date, and uploading it to submit the batch update request.
To check your updated GSTIN number on the Paytm Mall seller panel, log into the seller panel using Google Chrome. Go to your profile and warehouse details tabs to view your updated GSTIN number. Raising a support ticket is recommended if you have any other queries.
This document provides instructions for processing an order in multiple steps. It explains that after entering the order ID, the order page appears where details like customer information, product serial numbers, warranty information, and pickup code can be entered. Once entered, clicking "Handover Package" marks the order as delivered. It's important to remember to enter the correct order ID, ask for the pickup code to avoid delays, generate an invoice before processing, and mark the order as delivered for payouts and customer rewards.
In this module we will discuss :-
Who are last mile delivery(LMD) sellers?
How can you process all orders in bulk?
How can you download duplicate copies?
This document provides an overview of how sellers can manage their product catalogues on Paytm Mall. It discusses what a catalogue is, how to list products, and how to share catalogues on social media. Sellers can add new products, edit pricing and codes, and filter products by warehouse or category in their catalogue tab. The document also provides step-by-step instructions for searching for products, viewing product statuses, and sharing products socially.
This document discusses how to add existing products to your catalogue in bulk by uploading a CSV file. The steps include downloading a category-wise product details file, filling in required fields like MRP, SKU, inventory, and warehouse ID. You can then upload the CSV file. Paytm Mall will process the file and generate a success file listing added products or an error file detailing issues. Added products will go live in the catalogue within 2-3 hours.
The document discusses how to add a new variant to an existing product in the catalogue by searching for the product using its ID, entering details like the merchant SKU ID, MRP, selling price, size, and max dispatch time, validating the details, and submitting to make the variant live within 2-3 days. Sellers are advised to raise tickets for any queries using the helpdesk on their seller panel.
This document provides an overview of how to use the catalogue tab in the seller panel. It discusses what a catalogue is, how to check your catalogue, and how to share your catalogue on social media. Specifically, it outlines the steps to find a product using search, view all active products by filtering, edit product prices, and share products on social platforms. The document serves as a guide for sellers to effectively manage and showcase their product catalogue.
This document discusses how to edit the stock, status, and price of products in the catalogue in both single and bulk formats. It provides step-by-step instructions on editing stock by editing quantities one by one or in bulk by downloading an inventory CSV file. It also outlines how to change the status of single or multiple products by activating or inactivating them using the inventory CSV file. Finally, it reviews general guidelines for updating prices and provides directions for editing prices of individual products or in bulk by uploading a updated CSV file, with examples of potential error messages.
In this module we will discuss:-
What is the procedure to send products in FC ?
How you can access your Godam Panel?
How can you get your products back to you?
How to check the details of payments and returns on seller panel?
This document provides guidelines for editing product prices on Paytm Mall as a seller. It discusses general pricing rules like maximum and minimum operating prices (MSP and MOP) as well as price variance limits. It then outlines how to edit prices individually or in bulk. For bulk edits, sellers can download a CSV template, update prices, and upload the file to change multiple product prices at once. The document cautions about errors like exceeding daily price update limits or setting invalid prices outside allowed ranges.
Paytm Mall seller assurance (PSA) protects sellers from losses due to product returns. Sellers can file a PSA claim within 48 hours of receiving a disputed returned item for issues like damaged, missing, or wrong products. Mandatory supporting documents include photos or videos of any damage or issues. To file a claim, sellers access the returns tab on their panel, click on a returned order to dispute, and fill out a ticket submission form providing details along with photos/videos of the disputed item. Paytm Mall then reviews the claim to determine if the PSA terms and conditions are met.
This document provides an overview of how sellers can manage their product catalogues on Paytm Mall. It discusses what a catalogue is, how to list products, and how to share the catalogue on social media. Sellers can search for products, view all active products by applying filters like category and fulfillment mode. They can also edit product details like price and HSN code. The document outlines the steps to find products, view all active or inactive products, and share products on social media directly from the seller panel on Paytm Mall.
WooCommerce Pricing and Discount lets you modify prices and discounts of your store. This plugin will help you to give new prices and offers! For more details you can visit https://www.softprodigy.com/store/woocommerce/woo-commerce-pricing-discount-plugin.html
WooCommerce ‘Import/Export Product Reviews’ flawlessly import reviews from one store to other through a CSV file. During reviews import process admin has full rights to edit the ratings, author name, date and content of the reviews.
This document outlines 3 ways to update HSN codes in an e-commerce system: 1) Updating a single product's HSN code by entering the new code, 2) Updating multiple products' HSN codes in bulk by exporting product data to a CSV file, modifying it, and re-importing it, and 3) Downloading a list of all product IDs by selecting all products and downloading the data.
This document provides instructions for updating HSN codes for products in three ways: 1) Updating a single product's HSN code by entering the new code, 2) Updating multiple products' HSN codes in bulk by exporting product data to a CSV file, modifying it, and re-importing it, and 3) Downloading a list of all product IDs by selecting all products and downloading the data.
Cataloguing- Update batch number & expiry datePaytm
This document provides instructions for updating batch numbers and expiry dates for products in a catalogue. It outlines 15 steps to download a template, fill it out with the required product and date information, and submit it. Key details include clicking "Modify details of your existing product listing", downloading the template, carefully filling it out with the correct date format and including either an expiry date or best before date, and uploading it to submit the batch update request.
To check your updated GSTIN number on the Paytm Mall seller panel, log into the seller panel using Google Chrome. Go to your profile and warehouse details tabs to view your updated GSTIN number. Raising a support ticket is recommended if you have any other queries.
This document provides instructions for processing an order in multiple steps. It explains that after entering the order ID, the order page appears where details like customer information, product serial numbers, warranty information, and pickup code can be entered. Once entered, clicking "Handover Package" marks the order as delivered. It's important to remember to enter the correct order ID, ask for the pickup code to avoid delays, generate an invoice before processing, and mark the order as delivered for payouts and customer rewards.
In this module we will discuss :-
Who are last mile delivery(LMD) sellers?
How can you process all orders in bulk?
How can you download duplicate copies?
This document provides an overview of how sellers can manage their product catalogues on Paytm Mall. It discusses what a catalogue is, how to list products, and how to share catalogues on social media. Sellers can add new products, edit pricing and codes, and filter products by warehouse or category in their catalogue tab. The document also provides step-by-step instructions for searching for products, viewing product statuses, and sharing products socially.
This document discusses how to add existing products to your catalogue in bulk by uploading a CSV file. The steps include downloading a category-wise product details file, filling in required fields like MRP, SKU, inventory, and warehouse ID. You can then upload the CSV file. Paytm Mall will process the file and generate a success file listing added products or an error file detailing issues. Added products will go live in the catalogue within 2-3 hours.
The document discusses how to add a new variant to an existing product in the catalogue by searching for the product using its ID, entering details like the merchant SKU ID, MRP, selling price, size, and max dispatch time, validating the details, and submitting to make the variant live within 2-3 days. Sellers are advised to raise tickets for any queries using the helpdesk on their seller panel.
This document provides an overview of how to use the catalogue tab in the seller panel. It discusses what a catalogue is, how to check your catalogue, and how to share your catalogue on social media. Specifically, it outlines the steps to find a product using search, view all active products by filtering, edit product prices, and share products on social platforms. The document serves as a guide for sellers to effectively manage and showcase their product catalogue.
This document discusses how to edit the stock, status, and price of products in the catalogue in both single and bulk formats. It provides step-by-step instructions on editing stock by editing quantities one by one or in bulk by downloading an inventory CSV file. It also outlines how to change the status of single or multiple products by activating or inactivating them using the inventory CSV file. Finally, it reviews general guidelines for updating prices and provides directions for editing prices of individual products or in bulk by uploading a updated CSV file, with examples of potential error messages.
In this module we will discuss:-
What is the procedure to send products in FC ?
How you can access your Godam Panel?
How can you get your products back to you?
How to check the details of payments and returns on seller panel?
This document provides guidelines for editing product prices on Paytm Mall as a seller. It discusses general pricing rules like maximum and minimum operating prices (MSP and MOP) as well as price variance limits. It then outlines how to edit prices individually or in bulk. For bulk edits, sellers can download a CSV template, update prices, and upload the file to change multiple product prices at once. The document cautions about errors like exceeding daily price update limits or setting invalid prices outside allowed ranges.
Paytm Mall seller assurance (PSA) protects sellers from losses due to product returns. Sellers can file a PSA claim within 48 hours of receiving a disputed returned item for issues like damaged, missing, or wrong products. Mandatory supporting documents include photos or videos of any damage or issues. To file a claim, sellers access the returns tab on their panel, click on a returned order to dispute, and fill out a ticket submission form providing details along with photos/videos of the disputed item. Paytm Mall then reviews the claim to determine if the PSA terms and conditions are met.
This document provides an overview of how sellers can manage their product catalogues on Paytm Mall. It discusses what a catalogue is, how to list products, and how to share the catalogue on social media. Sellers can search for products, view all active products by applying filters like category and fulfillment mode. They can also edit product details like price and HSN code. The document outlines the steps to find products, view all active or inactive products, and share products on social media directly from the seller panel on Paytm Mall.
WooCommerce Pricing and Discount lets you modify prices and discounts of your store. This plugin will help you to give new prices and offers! For more details you can visit https://www.softprodigy.com/store/woocommerce/woo-commerce-pricing-discount-plugin.html
WooCommerce ‘Import/Export Product Reviews’ flawlessly import reviews from one store to other through a CSV file. During reviews import process admin has full rights to edit the ratings, author name, date and content of the reviews.
This document outlines 3 ways to update HSN codes in an e-commerce system: 1) Updating a single product's HSN code by entering the new code, 2) Updating multiple products' HSN codes in bulk by exporting product data to a CSV file, modifying it, and re-importing it, and 3) Downloading a list of all product IDs by selecting all products and downloading the data.
This document provides instructions for updating HSN codes for products in three ways: 1) Updating a single product's HSN code by entering the new code, 2) Updating multiple products' HSN codes in bulk by exporting product data to a CSV file, modifying it, and re-importing it, and 3) Downloading a list of all product IDs by selecting all products and downloading the data.
This document provides instructions for updating HSN codes for products in three ways: 1) Updating a single product's HSN code by entering the new code, 2) Updating multiple products' HSN codes in bulk by exporting product data to a CSV file, modifying it, and re-importing it, and 3) Downloading a list of all product IDs by selecting all products and downloading the data.
The document discusses three methods for updating HSN codes: updating a single product's HSN code by entering the new code directly on the product page; updating HSN codes in bulk by downloading product IDs and HSN codes to a CSV file, editing it, and uploading it; and downloading a list of all product IDs.
The document outlines the procedures for tagging products with fulfillment centers (FCs) on the Paytm Mall Seller Panel in different scenarios. Sellers can tag single products with a single FC by searching for the product and FC, confirming the tag, and acknowledging the confirmation. They can tag multiple products with a single FC by downloading a sample CSV file, adding product and FC details, and uploading the file. Sellers can also tag single products with multiple FCs by finding the product, selecting the desired FCs, and confirming. Finally, tagging multiple products with multiple FCs follows the same process as the previous method but uses a CSV file to tag multiple products at once.
The document outlines the procedures for tagging products with fulfillment centers (FCs) on the Paytm Mall Seller Panel, including how to tag single products with a single FC or multiple FCs, and how to tag multiple products with a single FC or multiple FCs using a CSV file. Sellers can tag products with FCs during the product cataloguing process or later to share product information with FCs for order fulfillment.
1. Sellers can add existing products in bulk to their Paytm Mall catalogue by downloading a CSV template, filling it with product details, and uploading it.
2. To add brands, sellers must submit a brand authorization letter from the brand owner or their own trademark certificate. They can submit these documents by uploading scans through the Seller Helpdesk portal.
3. Once submitted, products will be added or brands registered within 2-3 working hours, after which sellers can check the catalogue. Any errors will also be provided to resubmit the corrected file.
There are several procedures to tag products with fulfillment centers (FCs) depending on whether a single product is being tagged to a single FC, multiple products to a single FC, a single product to multiple FCs, or multiple products to multiple FCs. To tag a single product to a single FC, select the product and FC from the warehouse manager tab and click confirm. To tag multiple products to a single FC or multiple FCs, download a sample CSV file, enter the product and FC IDs, upload the file, and click confirm.
1. This document discusses how to add existing products in bulk to a Paytm Mall catalogue and how to submit brand authorization letters or trademark certificates.
2. To add existing products in bulk, sellers can download a CSV template, fill it with product details like name, price, and inventory, and upload the file. The status of uploaded files can then be checked.
3. To sell products of a particular brand, sellers must submit that brand's authorization letter or their own trademark certificate. This is done by selecting the brand category and name, uploading the document, and submitting a ticket.
This document provides instructions for catalogue management on Paytm Mall, including how to change product statuses individually or in bulk, update stock quantities individually or through a bulk upload file, and update prices individually or through a bulk upload file. The key steps outlined are clicking the Catalogue tab, downloading inventory or price update files, editing the files to make changes, and uploading the edited files to update statuses, quantities, or prices in bulk. Guidelines are also provided on maximum/minimum prices and limits for price updates.
This document provides instructions for catalogue management on Paytm Mall, including how to change product statuses and update stock quantities individually or in bulk. It also outlines guidelines for updating product prices, such as maximum and minimum price limits. Sellers can activate or deactivate products by clicking tabs in their catalogue, or by downloading and editing an inventory file. They can also update prices one by one or by downloading, editing, and uploading a CSV file. The document includes examples of error messages received when limits on price changes are exceeded.
This document provides instructions for catalogue management on Paytm Mall, including how to change product statuses individually or in bulk, update stock quantities individually or through a bulk upload file, and update prices individually or through a bulk upload file. The key steps outlined are clicking the Catalogue tab, downloading inventory or price update files, editing the files to make changes, and uploading the edited files to update in bulk. Guidelines are also provided on maximum/minimum prices and bulk editing limits.
This document discusses how to add existing products to your catalogue in bulk by uploading a CSV file. The steps include searching for products on Paytm Mall, downloading the product details file, filling in required fields like price and inventory for each product in the CSV file, and uploading the file. The status of the uploaded file can then be checked, including a success file of added products and an error file of products not added along with reasons.
This document discusses how to edit the stock, status, and price of products in a seller's catalogue on an e-commerce platform. It provides step-by-step instructions for editing each of these elements individually and in bulk. For stock, sellers can edit quantities one by one or upload a CSV file. They can also change product statuses individually or bulk using a CSV. When editing prices, there are guidelines around maximum and minimum prices, and sellers can update prices one by one or bulk through a CSV file. Troubleshooting tips are provided for potential errors in the bulk uploading process.
This document provides instructions for processing orders in bulk on the Orders tab of an online marketplace:
1. Download order detail CSV files containing order IDs and item IDs within a specified date range. For electronic products, also download and fill out a CSV with IMEI/serial numbers.
2. Create tracking numbers in a CSV and upload. For electronic products, also upload the IMEI/serial number CSV.
3. Download packing slips and retail invoices, package orders with instructions, and request pickup after marking 250 orders for shipment at a time.
This document provides instructions for processing orders in bulk on the Orders tab of an online marketplace:
1. Download order detail CSV files containing order IDs and item IDs within a specified date range. For electronic products, also download and fill out a CSV with IMEI/serial numbers.
2. Create tracking numbers in a CSV and upload. For electronic products, also upload the IMEI/serial number CSV.
3. Download packing slips and retail invoices, package orders with required labeling, and request pickup before the specified timeline to avoid penalties.
4. Mark orders as shipped in bulk by selecting orders and clicking "Mark Bulk Shipment".
This document discusses how to add existing products to a catalogue in bulk. Sellers can download a CSV template listing category-wise product details from Paytm Mall. They fill in required fields like product name, brand, MRP, selling price, merchant SKU, and optionally inventory and shipping charges. The completed CSV is uploaded, and a success file lists products added to the catalogue within 2-3 hours, while an error file outlines issues to address. Bulk uploading existing products streamlines adding many items at once.
This document discusses how to add existing products in bulk to a Paytm Mall catalogue. Sellers can download a CSV template with product details from existing Paytm Mall products, fill in required fields like price and inventory, and upload the file to add multiple products at once. The status of the uploaded file can then be checked, with success and error files downloaded providing information on products that were added or had errors.
This document discusses how to add existing products in bulk to a Paytm Mall catalogue. Sellers can download a CSV template with product details from existing Paytm Mall products, fill in required fields like price and inventory, and upload the file to add multiple products at once. The status of the uploaded file can then be checked, with success and error files downloaded providing information on products that were added or had errors.
This document discusses the order processing steps for automobiles. It outlines the order lifecycle from when a customer places an order through delivery. The key steps are:
1) Processing the order by acknowledging, entering courier details, and uploading documents.
2) Marking the order as shipped once handed over to the courier.
3) Checking the status of shipped and delivered orders.
4) Verifying the uploaded documents by order ID.
multiple items order processing (lmd) multiple shipmentsPaytm
This document provides instructions for sellers on Paytm Mall to process orders with multiple items that require multiple shipments. It covers confirming such orders, identifying them, packing items, requesting pickups, and checking shipped and delivered orders. Sellers can process multiple item orders by confirming each item, packing all items together, and requesting pickup once ready. They can view shipment status on the "Shipped" and "Delivered" tabs and download duplicate documents if needed.
single item order processing (lmd) multiple shipmentsPaytm
1. The document discusses the process of handling single item orders with multiple shipments through Paytm Mall's logistics partners. This includes confirming orders, packing orders, requesting pickups, and tracking shipped and delivered orders.
2. Paytm Mall offers sellers the ability to use their logistics partners for fulfillment. This provides benefits like flat shipping rates nationwide, easy tracking, and automated payouts.
3. The key steps for processing a single item order are confirming the order details, packing the item, requesting a pickup by providing packaging details, and then tracking the order status. Sellers can also download duplicate documents like packing slips or manifests.
This document discusses how to cancel orders individually or in bulk on an e-commerce platform and check cancelled orders. It provides the following steps:
1. To cancel a single order, select the order and choose a cancellation reason from a dropdown menu before confirming cancellation.
2. To cancel orders in bulk, download a CSV file of selected orders, upload it after choosing a cancellation reason, and confirm cancellation.
3. To check cancelled orders, go to the Cancelled tab under Orders and view orders cancelled by the merchant or customer along with order details and status.
This document provides an overview of order management on an e-commerce platform. It discusses the orders tab interface, order types and stages, service level agreements (SLAs) for order fulfillment, and penalties for SLA breaches and order cancellations. The orders tab allows sellers to view, filter, and manage orders by status. Orders can be single-item or multiple-item. SLAs define the standard and expedited timelines for order shipping. Penalties of 3-7% of the order value are charged for late shipping or cancellations beyond grace periods. Tracking tools help sellers monitor SLA compliance and avoid financial penalties.
The document discusses how to create new products and upload products in bulk on an e-commerce platform. It provides step-by-step instructions on single product creation, including selecting categories, filling mandatory and optional attributes, uploading images, and submitting the product. It also outlines the process for bulk product uploads using a template, with details on selecting brands, downloading image links, filling the template, and submitting it. Finally, it defines the quality check process, where products are approved or rejected within 2-3 days before going live.
This document discusses how sellers can track order returns on their panel. It explains how to check cancelled orders, returns before delivery, and returns after delivery. For cancelled orders, sellers can view order details and download order files. For returns before delivery, sellers can filter orders by date or status. For returns after delivery, sellers can view orders by status like approved, picked, or returned, and raise disputes. The document provides guidance on tracking return order statuses and details.
This document discusses how sellers can track order returns on their panel. It explains that sellers can check cancelled orders by going to the Orders tab and selecting Cancelled. Returns before delivery can be found under the Returns tab by clicking on Returns before delivery. Returns after delivery are also under the Returns tab, with the status changing as the return progresses from Approved to Picked to Returned. Sellers are able to filter and download order details to track returns on their seller panel.
This document discusses Paytm Mall's Seller Assurance Program (PSA), which protects sellers from losses due to product returns. It outlines the cases where sellers can file PSA claims, such as damaged, missing, or wrong products. Sellers must submit supporting documents like product photos within 48 hours of receiving a disputed return. The document provides instructions for filing a PSA claim in the seller panel by clicking on tabs for returns and raising disputes. It also lists timelines for resolving different types of return issues under the PSA.
1. To track returns before delivery, sellers can check the Returns Before Delivery tab to view orders cancelled by customers before products are delivered. Order status options are Return Initiated and Return Delivered.
2. To track returns after delivery, sellers can check the Returns After Delivery tab. They can filter orders by date, order ID, item ID, etc. and view order status in stages like Approved, Picked, and Returned.
3. Sellers can view full order details, download order CSVs, and check parent order IDs for partial returns from these return tracking tabs.
This document discusses Paytm Mall's Seller Assurance Program (PSA), which protects sellers from losses due to returns. It outlines the process for filing a PSA claim within 48 hours of a disputed return. Sellers can file claims for delayed delivery, damaged/missing items, wrong items, or lost products. Claims require supporting photos/videos. To file a claim, sellers access the Returns tab and click "Raise Return Dispute" to submit details and attachments about the disputed item. The document also lists turnaround times for raising queries about different types of return issues.
This document provides information about Paytm Mall Seller Assurance (PSA) which protects sellers in the event of return damages or losses. It outlines the cases where a PSA claim can be raised such as delayed delivery, damaged products, missing items, or wrong products. It describes the process for raising a PSA claim through the seller panel by clicking on the Returns tab and filling out a ticket submission form along with required documentation. Finally, it lists the turnaround times (TATs) for raising queries for different types of return issues.
This document discusses how sellers can track product returns on their panel before and after delivery. It provides steps to check returns before delivery by going to the Returns tab and clicking on Returns before delivery. It also explains how to check returns after delivery by going to the Returns tab and clicking on Returns after delivery to view returns by status such as Approved, Picked, Returned, and All. The document provides guidance on filtering returns by date and other criteria and describes the various return stages visible to sellers on the returns panels.
1. The document discusses managing returns by defining what returns are, the types of returns, reasons for returns, and how to manage returns.
2. It defines returns as orders that are cancelled and sent back by customers, which can be returns before or after delivery.
3. It provides tips for reducing returns such as providing detailed product descriptions and packaging and processing orders on time.
Manage your working hours and weekly holiday - wholesalePaytm
This document discusses how to manage working hours, weekly holidays, and scheduled holidays for warehouses on the Paytm Mall seller panel. Sellers can log into their panel, select a warehouse, and edit the working hours, weekly holiday, or apply for scheduled holidays by following the steps outlined. Changes to working hours or weekly holidays will apply to new orders the next day, while sellers must give at least 7 days notice for scheduled holidays and can have a maximum of two holidays per month.
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1. How to update HSN code
In this module, we will discuss:-
1. How can you update HSN code for a single product?
2. How can you update HSN codes in bulk?
3. How can you download list of your product ids?
2. How can you update HSN code for a single product?
To update the HSN code follow these steps-
It’s preferred to use Google chrome browser to log into Paytm Mall seller panel
Type in seller.Paytmmall.com
without using http or www
Click on Log in
1.
2.
2
1
3. Enter your registered
email id
3.
3
4
Click on sign in tab4.
How can you update HSN code for a single product?
7. Enter the HSN code9.
Click on Done button10.
109
How can you update HSN code for a single product?
8. How can you update HSN codes in bulk?
Type in “Product Id” in
the column A
1.
1 2
Type in “HSN” in the
column B
2.
To update the HSN code in bulk, open an excel sheet and follow these steps-
9. How can you update HSN codes in bulk?
Type in all product ids3.
3 4
Type in “HSN” code for all
product ids respectively
4.
10. How can you update HSN codes in bulk?
Enter the file name5.
Save file in csv format6.
7
6
5
Click on save button7.
11. How can you update HSN codes in bulk?
Click on Yes and Save
the excel file
8.
8
12. How can you update HSN codes in bulk?
Click on Catalogue Tab9.
Click on upload
updated csv
10.
9
10
13. How can you update HSN codes in bulk?
Click on choose file
11
11.
14. How can you update HSN codes in bulk?
Select the file
13
12.
Click on open button13.
12
15. How can you update HSN codes in bulk?
Click on upload button14.
14
16. How can you update HSN codes in bulk?
HSN codes of your
products are updated
15.
15
17. How can you download list of your product ids?
Click on Catalogue1.
Click on Download csv
of selected columns
To download list of product ids, follow these steps-
1 2
2.
18. Click on select all check
box
3.
Click on Download
button
4.
How can you download list of your product ids?
3
4
19. How can you download list of your product ids?
List of product ids, will get downloaded in your system